September 2019 Strategy & 2Q19 Results Safe Harbor This - - PowerPoint PPT Presentation

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September 2019 Strategy & 2Q19 Results Safe Harbor This - - PowerPoint PPT Presentation

September 2019 Strategy & 2Q19 Results Safe Harbor This presentation has been prepared by El Puerto de Liverpool, S.A.B. de C.V. (together with its subsidiaries, Liverpool), is strictly confidential, is not intended for general


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September 2019 Strategy & 2Q19 Results

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Safe Harbor

This presentation has been prepared by El Puerto de Liverpool, S.A.B. de C.V. (together with its subsidiaries, “Liverpool”), is strictly confidential, is not intended for general distribution and may only be used for informational purposes. This presentation may contain proprietary, trade-secret, and commercially sensitive information and neither this presentation nor the information contained herein may be copied, disclosed or provided, in whole or in part, to third parties for any purpose. By receiving this presentation, you become bound by the above referred confidentiality obligation and agree that you will, and will cause your representatives and advisors to, use the information contained herein only to evaluate a credit rating for Liverpool and for no other purpose. Failure to comply with such confidentiality obligation may result in civil, administrative or criminal liabilities. The distribution of this presentation in other jurisdictions may also be restricted by law and persons into whose possession this presentation comes should inform themselves about and

  • bserve any such restrictions.

Although the information presented in this document has been obtained from sources that Liverpool believes to be reliable, Liverpool does not make any representation as to its accuracy, validity, timeliness or completeness for any purpose. The information set forth herein does not purport to be complete and Liverpool is not responsible for errors and/or

  • missions with respect to the information contained herein. Certain of the information contained in this presentation represents or is based upon forward-looking statements or
  • information. These forward-looking statements may relate to Liverpool’s financial condition, results of operations, plans, objectives, future performance and business, including, but

not limited to, statements with respect to outlooks and growth prospects, liquidity, capital resources and capital expenditure, growth in demand for our products, economic outlook and industry trends, development of our markets, competition in areas of our business; and plans to launch new products and services, and the effect of legal proceedings and new laws, rules and regulations and accounting standards on Liverpool’s financial condition and results of operations. All statements contained in this presentation that are not clearly historical in nature are forward-looking, and the words “anticipate,” “believe,” “continues,” “expect,” “estimate,” “intend,” “project” and similar expressions and future

  • r conditional verbs such as “will,” “would,” “should,” “could,” “might,” “can,” “may” or similar expressions are generally intended to identify forward-looking
  • statements. The information in this presentation, including but not limited to forward-looking statements, applies only as of the date of this presentation and is not intended to give

any assurance as to future results. Liverpool and its advisors expressly disclaim any obligation or undertaking to update or revise the information, including any financial data and forward-looking statements, and will not publicly release any revisions they may make to this presentation that may result from events or circumstances arising after the date of this presentation. Any projections included herein have been prepared based on Liverpool’s views as of the date of this presentation of future events and financial performance and various estimations and assumptions, including estimations and assumptions about future events, may prove to be incorrect or may change over time. The projections have been prepared and are set out for illustrative purposes only, and do not constitute a forecast. While the projections are based on assumptions that Liverpool believes are reasonable under the circumstances, they are subject to uncertainties, changes (including changes in economic, operational, political, legal, and other circumstances) and other risks, all of which are beyond Liverpool’s control and any of which may cause the relevant actual, financial and other results to be materially different from the results expressed or implied by such

  • projections. No assurance, representation or warranty is made by any person that any of the projections will be achieved and no recipient should rely on the projections. None of

Liverpool, its affiliates, Citigroup Global Markets Inc., Merrill Lynch, Pierce, Fenner & Smith Incorporated or any of their respective directors, officers, employees, partners, shareholders, advisers and agents makes any assurance, representation or warranty as to the accuracy of the projections. Nothing contained in this presentation may be relied upon as a guarantee, promise or forecast or a representation as to the future. Liverpool undertakes no obligation to update the projections or any of the information contained in this

  • presentation. (1.0)

2

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3

OMNI-EXPERIENCE ENTITY

  • Private label cards *
  • VISA cards
  • 5.2M card holders

126 boutiques (Presence in +65% of country) 27 Shopping malls (Presence across 17 states) 121 stores (Nationwide presence) 138 stores (Nationwide presence)

*For Liverpool & Suburbia.

Omni-experience

  • Digital Sales
  • Click & Collect
  • Liverpool Pocket
  • Seller´s App
  • Extended Catalog
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Profitability Improvement Digital Transformation Suburbia´s Growth

STRATEGIC PRIORITIES

Omni-experience Customer Experience

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DIGITAL CHANNEL PRIORITIES

Logistics: Shipments Consolidation & Delivery Time

Improved delivery time & New DC for 2021

IT Platform

World class web page (P .W.A.)

New Payment Methods Continue Development

  • f Click & Collect

Half of e-commerce sales

Extended Catalog Marketplace Launch & Liverpool Pocket

  • Marketplace: 5% of commercial offering
  • Liverpool Pocket: 67% increase in downloads

As of June 30th 2019

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CUSTOMER EXPERIENCE & BIG DATA PRIORITIES

Customer 360° View Business Intelligence Segmentation Customer Service Advanced Analytics Customer Knowledge

Holistic customer view

  • Descriptive analytics
  • Predictive models
  • Prescriptive models
  • Cognitive models (AI)
  • Personalized communication (CRM)
  • Increase RFM
  • Customer identification
  • Unique customer
  • Comprehensive knowledge
  • f customer behavior
  • Experiences design & value

generation Clients, channels, products payment methods, etc.

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SUBURBIA´S PRIORITIES

Maintain successful business model Accelerated expansion to reach 250 total units by 2022 Development of

  • ur own credit card

Launched in July 2018

Omni-experience launch

World class Suburbia.com platform

Talent development model Create CRM capabilities Best in class IT (SAP S/4 Hana)

Implementation completed

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Department stores closed some of these departments. As well as the

  • verexpansion, one
  • f the main reason
  • f the B&M fall.

E-commerce Overexpansion Discount Stores

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RETAIL EVOLUTION: USA & MEXICO

  • Based on Quick

Response method.

  • The supply chain

is the backbone of these business.

Fast Fashion

Offer convenient prices on selected items.

Price Clubs

  • Offer a wide variety
  • f consumer goods.
  • Some of them follow

the EDLP (everyday low price) policy.

New Breed of Supermarkets

Physical department stores declined in sales and traffic while B&M openings were increasing .

Category Killers

In the USA, department stores failed on adapting to new customer needs.

Usually offering surplus merchandise from mayor retailers or from their parent brand at discount prices.

Shopping malls and department stores quickly adapted to the new trends Departmental stores remain as a destination point for consumers.

In Mexico:

Department Stores Growth

Replaced mom and pop’s with a convenient and self service shopping place.

Up to 1970s

In USA:

Mexico has endured these evolution steps Apply for Mexico Doesn´t apply for Mexico

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Highly Recognized Liverpool Brand Liverpool Cards

  • Payment Solutions
  • Online and B&M
  • Preferred Payment Method (+65%)

Logistics Infrastructure

121 Stores 2 National DCs 1 Central Warehouse Arco Norte under construction

Store Network

  • Click & Collect (half of e-commerce sales)
  • Extended Catalog (Seller´s App)
  • Store fulfillment (+80% of orders)
  • Customer Service
  • Mobile POS (+10K units in store)
  • Returns

Retail Assortment, Extended Catalog & Market Place

OMNI-EXPERIENCE RIGHT TO WIN

Liverpool Pocket

Downloads (67% increase YoY) Most important digital channel

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LIVERPOOL DIGITAL ACHIEVEMENTS

MARKETPLACE

5% of commercial offering

CLICK & COLLECT

Half of e-commerce sales

E-COMMERCE SALES

30.2% increase 2019 YTD

DIGITAL SALES

8.3% of total sales

CUSTOMER 360° (BIG DATA)

Technological infrastructure on customer data. Algorithms to create focused promotions. Customer personalization. Data on over 6M customers.

LIVERPOOL POCKET

67% increase in downloads

Liverpool.com.mx

50% increase in website visits. Top three in bounce rate & visit average time.

EXTENDED CATALOG

Items 3.4x vs. YA

As of June 30th 2019:

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LIVERPOOL POCKET

Credit Card Payments through the App Account Balance Online Support Safe Transactions Access to Market Place & Extended Catalog Inventory Availability by Store

Our most important digital channel 104% sales growth

Click & Collect option Account Monthly Statement Follow Up Order Tracking Delivery Promise

(94% delivered on or before time) 10% of total customers Representing 25% of total Liverpool sales

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CUSTOMER EXPERIENCE & BIG DATA Hyper-personalization

Web App

SMS / Push

Contact Center Mail

SMS/Push

SMS / Push

Seller’s App

Analytics Models

Allow us to make a next offer that generates value to our customers.

Communication Platform

Will allow us to personalize this offers.

Unique Customer Program

In order to get to improve our customer knowledge.

2018 – Unique Customer Program 2019 – Next Offer & Action Model Design 2020- Personalized Communication Enabled

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CURRENT LOGISTICS PLATFORM 95% SKU´s

Centrally received

+ 165 M

Products delivered by our DCs 1

+4.6 M

Annual home deliveries 2

1 On a 12 month base 2 Packages & Big ticket

121 Stores 1 Central WHS 2 National DCs 14% reduction in average delivery time 94% delivered

  • n or before

time Savings by using store network to deliver

Supplier Distribution Center Department Stores Delivery Customer

80% of home deliveries from store

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LOGISTICS PLATFORM CONTINUED GROWTH

ARCO NORTE PROJECT

$8.5MM MXP

Estimated CAPEX (2019-2021)

Hard Lines Soft Lines 2021 2022

Sustainability Flexibility Scalability 1.2M sqmt 175 hectares

BEST-IN-CLASS TECHNOLOGY & PROCESSES

Consolidation of our DCs operations.

$16.8MM MXP

Estimated Total CAPEX Master Plan

1800 mts 900 mts

LARGEST LOGISTICS CENTER IN LATIN AMERICA

Optimization of our Omni-experience logistics strategy.

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Click & Collect Liverpool Pocket Seller´s App Extended Catalog Kiosks Experiencia Gourmet & Liverpool Viajes Gift Registry & BX beauty

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STORE ECOSYSTEM: EXPANDING EXPERIENCES

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CAPEX (Ps $ in millions)

$3,944 $4,970 $7,958

2017 2016 2015 2014 4K 3K 1K 2K 5K

$4,873 $8,418

2Q19 2Q18 2018

$3,403

6K 8K 7K 9K 10K

$8,592

10% 5% 0% 15% 20%

% Revenue Capex

Stores & Shopping Mall Expansion Maintenance IT Investment Store Openings Logistics

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FINANCIAL HIGHLIGHTS

EBITDA Margin SG&A * EBITDA * Total Income * Gross Margin * Net Income *

NIIF 16

Recognized in 1Q19

NIIF 9

Recognized in 2018 Total Debt Net Debt / EBITDA

10.9% 39.8% 18.5% 10.3% 10.3% 14.9% 1 16.6% 0.73x

(1) Flat vs. YA * YoY

2018

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1 Liverpool + Suburbia + Digital

*Figures in Million MXP

2 Liverpool + Suburbia

**All figures without IFRS 16

3 Liverpool only.

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RETAIL SALES 2

2Q19 8.7% increase YTD 8.1% increase

REVENUES

2Q2019 $35,663M YTD $63,133M

CAPEX

$3,403M YTD

EBITDA MARGIN

2Q19 14.6% increase YTD 12.2% increase

LIVERPOOL AT A GLANCE

SSS 1

2Q19 6.8% increase YTD 5.6% increase

EBITDA

2Q2019 $5,212M YTD $7,718M

NPL´s

5.6% 2Q2019

CREDIT CARD3

46% of total retail sales

CARD HOLDERS

More than 5.3M

OPERATING CF

$820M YTD

STORE OPENINGS

2 Liverpool Stores 3 Suburbia Stores through 2019

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8.7% 7.1% 4.8% 6.9%

Department Stores SSS SSS SSS Suburbia SSS Liverpool Retail Sales 15% 10% 0% 5%

RETAIL SALES

ANTAD Departamental Stores 2Q19

15% 10% 0% 5%

8.1% 6.1% 5.1% 3.6% 5.3%

Department Stores SSS SSS Traffic Liverpool Average Ticket Liverpool SSS Suburbia SSS Liverpool Retail Sales 15% 10% 0% 5% 15% 10% 0% 5%

2Q19 ANTAD Departamental Stores 2019 YTD 2019 YTD

Liverpool & Suburbia

5.0% 2.5% 1.0%

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Annual Growth: Liverpool Suburbia TOTAL 2017 2018

5.8% 6.5% 10.6% 7.1% 20 4.6% (1)

(1) Starting in April ´17

SAME STORES SALES GROWTH

2019

6.1% 2.5% 5.6%

4.1% 6.1% 6.8%

4Q17 3Q17 2Q17 1Q17 15% 10% 0% 5% 20%

  • 5%

Suburbia Liverpool

5.1% 5.9%

4Q19 3Q18 2Q18 1Q18 2Q19 1Q19

7.4% 6.4% 6.3% 4.9% 7.1% 4.7% 7.3% 3.2% 17.1% 11.4% 6.6% 11.5% (0.5%) 5.0%

Quarter Growth: Consistent growth above ANTAD

ANTAD

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Millions

Initial balance of reserve (+) New Reserves (-) Write off

2018 2018 2019

  • Dif. %

4,014 3,086 3,086 29.1% 10.2% 7.3%

2nd Quarter YTD

Ending balance of reserve

2019

3,982

  • Dif. %

30.1% 1,431 1,280 2,029 2,236 11.8% (809) (726) (1,475) (1,583) 11.4% 27.3% 4,636 3,640 3,640 4,636 27.3% 21

CREDIT CARD DIVISION

2Q2019

4.5% 5.0% 4.5%

4Q17 3Q17 2Q17 1Q17 4% 3% 1% 2% 5% 0%

5.6% 5.1%

4Q19 3Q18 2Q18 1Q18 2Q19 1Q19

5.7% 4.5% 5.8% 5.2% 5.6%

6% 10% 5%

  • 2.5%

0% 15% 20%

Preferred payment method

  • nline and in

B&M NPL´s within company targets

Change vs. YA NPLs

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3,000 3,400 3,500 2019 2020 2021 2022 2023 2024 2025 2026 2027 Local Bonds 144A Reg S

100.0% Fixed

(3) Fully hedged in Pesos: principal + interest

By interest type:

14,546 (2) 3,948 (1)

(1) LIVEPOL24 144A Reg S US$300 million, fixed exchange rate 13.15 MxPs/USD (2) LIVEPOL26 144A Reg S US$750 million, fixed exchange rate 19.39 MxPs/USD

By Instrument: By currency:

34.9% 65.1% Local Bonds 144A Reg S 22 34.9% 65.1% Pesos Synthetic Pesos (3)

Leverage Million Pesos (as of June 30th 2019) Total Debt: Mx$28,394.1 (not including IFRS16)

(Includes derivative instruments acquired for hedging purposes)

Average interest rate: 7.97% Average life: 6.5 years

DEBT STRUCTURE & MATURITY PROFILE

0.06x 1.0x

2014 2013 1.5 1.0 0.5 2.0

Net Debt/EBITDA Debt/EBITDA

1.2x 0.9x

2018 2017 2016 2015 2Q19 2Q18

1.6x 1.4x 1.8x 1.6x 1.4x 0.6x 1.1x 0.4x 0.7x 0.9x 1.1x 0.8x

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  • Financial statements
  • Main financial indicators
  • Growth history

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Appendix

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INCOME STATEMENT 2Q2019

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INCOME STATEMENT 2019 YTD

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BALANCE SHEET 2Q2019

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CASH FLOW

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$6,506 $4,821 $8,652 $11,691 $11,650 $12,453 $2,802 $2,582

8.7% 5.9% 9.5% 11.6% 9.5% 9.2% 4.8% 4.1%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 2,000 4,000 6,000 8,000 10,000 12,000 2013 2014 2015 2016 2017 2018 2018 Σ2Q 2019 Σ2Q Cash flow %Revenue $74,504 $81,214 $91,293 $100,442 $122,168 $135,535 $57,896 $63,133 2013 2014 2015 2016 2017 2018 2018 Σ2Q 2019 Σ2Q

Liverpool has been a consistent performer, delivering solid results throughout the years Same store sales growth

6% 7% 6%

Revenues

(Ps $ in millions) 7% 8% 10%

EBITDA and EBITDA margin

(Ps $ in millions)

Operating Cash flow

(Ps $ in millions)

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8% 6%

FINANCIAL PERFORMANCE TRENDS

$12,536 $13,024 $14,870 $16,051 $18,350 $20,237 $7,224 $7,718

16.9% 16.1% 16.3% 16.0% 15.0% 14.9% 12.5% 12.2%

6.0% 11.0% 16.0% 21.0% 26.0% 31.0% 36.0% 1,000 6,000 11,000 16,000 21,000 2013 2014 2015 2016 2017 2018 2018 Σ2Q 2019 Σ2Q

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1 2 4 8 15 26 36 43 51 56 61 70 85 90 99 104 106 112 114 131 136 128 123 131 137

1.4x 1.7x 1.0x 1.8x 0.9x 1.4x 0.5x 0.6x 0.9x 1.1x 0.6x 0.4x 0.06x 0.9x 0.7x 0.8x

1 2 3 4 5 6 7 8 20 40 60 80 100 120 140

Liverpool Stores Suburbia Stores Net Debt/EBITDA Historically, Liverpool has reinvested its profits to expand its operations

(Number of Stores)(1)

  • Profitable growth and significant value creation through the development of a dense network of stores across Mexico and selected acquisitions.

Source: Company website and annual reports. (1) Includes Liverpool and Fábricas de Francia formats. Does not include Suburbia

1982 – Inaugurates its first stores

  • utside of Mexico City

1988 – Acquisition of Fábricas de Francia, incorporating 5 more stores 1997 – Acquisition of Las Galas, a department store chain with 7 outlets 1934 – First Liverpool department store inaugurated in Mexico City 1962 – Second Liverpool opens in Insurgentes, Mexico City 2013 – Reaches 100 department stores 1998 – Acquisition of Salinas y Rocha, allowing Liverpool to increase its portfolio by 11 stores 1965 – Launches IPO in the Mexican Stock Market 2017 – Liverpool buys 100% of Suburbia with its 122 stores (April) 1980 – Liverpool begins to operate the Perisur mall, being its first real estate operation 1847 – J.B. Ebrard arrives to Mexico City from France

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COMPELLING STORY OF DISCIPLINED GROWTH FOR THE LAST 170 YEARS

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Contact Information emgrinang@liverpool.com.mx IR: www.elpuertodeliverpool.mx www.liverpool.com.mx

Stock Information Bolsa Mexicana de Valores (BMV): LIVEPOL

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NOTES

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NOTES