Safety: A Lean Transformation Lean n Const struc uctio tion n - - PowerPoint PPT Presentation

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Safety: A Lean Transformation Lean n Const struc uctio tion n - - PowerPoint PPT Presentation

Safety: A Lean Transformation Lean n Const struc uctio tion n Inst stitut itute e Congres ess Octob ober er 11, 2012 Commitment to Safety Building Lean at Gilbane IMPROVING VALUE TO CLIENTS Collaborative project delivery


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Safety: A Lean Transformation

Lean n Const struc uctio tion n Inst stitut itute e Congres ess Octob

  • ber

er 11, 2012

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Commitment to Safety

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Building Lean at Gilbane

IMPROVING VALUE TO CLIENTS

 Collaborative project delivery  Efficient operations

  • Maximum value; minimum waste

 Lean Thinking

  • Why do we do that? How can we improve
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 4th & 5th generation, family-owned

and managed for 139 years

 Over 2,400 employees  Over $3 Billion annual volume  60% of our work is for repeat clients  Our #1Ranked Value in Client Satisfaction

Surveys is Integrity

 #5 CM at Risk Builder in U.S.

(Engineering News Record)

Company Background

4 CORE VALUES

Integrity Tough-mindedness Teamwork Dedication to Excellence Loyalty Discipline

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Our Culture

CONTINUOUS IMPROVEMENT CULTURE

 Voice of the Customer - client feedback system

dates to 1987

 TQM, leading to Operations Manuals and

process definition 1980s

 Gilbane University - 11 years of formal

employee development

 Lessons Learned database for knowledge

sharing

 Companywide Peer Groups by job function

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Our Culture - Safety

SAFETY - 2007

 Safety requirements on our projects had been

above and beyond OSHA for over a decade

 We had won Construction Users Roundtable’s

(CURT) Construction Industry Safety Excellence Award

 Lost time and recordable incident rates well

below Bureau of Labor Statistics’ national averages

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Creating Gilbane Cares Culture

STARTED WITH LEADERSHIP

 IIF engagement  IIF Leadership team  CEO Forum

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A set of rules

From To

Cultural, behavioral Personal responsibility

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Gilbane Cares Moment

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Dialogue

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What Why

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It's his job It's everyone's job; we do it because care about each

  • ther
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List of things in a book to read before starting work Discussion and engagement on a task before work starts, proactive STAs

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Communicating The Culture

 Intranet splash page feature

stories

 Chairman’s ‘Brown bags’

meetings

 Social media  ‘People First’ ‘blog’  ‘Gilbane Cares’ ‘blog’  Safety Alerts  Peer groups  ‘Gilbane Cares’ Moments in

meetings

 Gilbane cares Leadership teams  Annual Safety Week  Office Visitors Safety

  • rientations
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Leadership and Engagement

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Safety Outcomes  80% Projects - Zero Recordable injuries  93% Projects - Zero Lost Time injuries  6 ‘Life saves’  7 projects achieved 1 Million Safe hours  2 projects 2 Million safe hours  1 project 3 Million safe hours  Over 30% reduction in Recordable and Lost

Time incidents

  • Won CURT CISE award two more times
  • Won AGC CSEA Safety Award
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What’s Next

WHAT’S NEXT

 Safety Summit  Translate best safety practices from

  • ther industries to construction

 Drive leadership engagement further  Pull safety planning further into

design phase

 Convergence

  • Safe work = higher quality work

= more reliable schedules = more reliable budgets

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From Culture to Behavior

PLANNING: USE LEAN TOOLS AND PROCESSES

 To remove man-hours from the site

and to make the onsite man-hours safer and more efficient

 To better plan and understand

logistics and site utilization

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RECENT LAB PROJECT – THE CHALLENGES:

 Client needs:  Quality: do it right, no punchlist  Schedule: hypertrack, need to create reliability  Safety: think differently  Cost: create reliability

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HOW? IMPROVING VALUE TO CLIENTS

 Collaborative project delivery  Efficient operations

  • Maximum value; minimum waste

 Lean Thinking

  • Why do we do that? How can we improve
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 Think differently – change in philosophy

  • Invest in Planning and Verification
  • Collaborate with Entire Team
  • New Concepts
  • Trade Contractor Qualifications
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Beam Penetrations

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Installation

2,000

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Installation

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Coil Paks

Soldered Joints

2,400 00

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The Gripple

1,350 50

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Coil Connections

480 480

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Lab Bench

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Lab Racks

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Pre-Fabrication

Mechanical Room

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Engineered Sleeves

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AHU Installation

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Duct Installation

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447,000

Outcomes

$40M $40M 150 150 $3,000 00 1 10 10

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Optimizing the whole Client advocacy Industry migration

What Else is Happening?

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Commitment to Safety