SLIDE 1 Safety: A Lean Transformation
Lean n Const struc uctio tion n Inst stitut itute e Congres ess Octob
er 11, 2012
SLIDE 2
Commitment to Safety
SLIDE 3 Building Lean at Gilbane
IMPROVING VALUE TO CLIENTS
Collaborative project delivery Efficient operations
- Maximum value; minimum waste
Lean Thinking
- Why do we do that? How can we improve
SLIDE 4 4th & 5th generation, family-owned
and managed for 139 years
Over 2,400 employees Over $3 Billion annual volume 60% of our work is for repeat clients Our #1Ranked Value in Client Satisfaction
Surveys is Integrity
#5 CM at Risk Builder in U.S.
(Engineering News Record)
Company Background
4 CORE VALUES
Integrity Tough-mindedness Teamwork Dedication to Excellence Loyalty Discipline
SLIDE 5
Our Culture
CONTINUOUS IMPROVEMENT CULTURE
Voice of the Customer - client feedback system
dates to 1987
TQM, leading to Operations Manuals and
process definition 1980s
Gilbane University - 11 years of formal
employee development
Lessons Learned database for knowledge
sharing
Companywide Peer Groups by job function
SLIDE 6
Our Culture - Safety
SAFETY - 2007
Safety requirements on our projects had been
above and beyond OSHA for over a decade
We had won Construction Users Roundtable’s
(CURT) Construction Industry Safety Excellence Award
Lost time and recordable incident rates well
below Bureau of Labor Statistics’ national averages
SLIDE 7
Creating Gilbane Cares Culture
STARTED WITH LEADERSHIP
IIF engagement IIF Leadership team CEO Forum
SLIDE 8
A set of rules
From To
Cultural, behavioral Personal responsibility
SLIDE 9
Gilbane Cares Moment
SLIDE 10
Dialogue
SLIDE 11
What Why
SLIDE 12 It's his job It's everyone's job; we do it because care about each
SLIDE 13
List of things in a book to read before starting work Discussion and engagement on a task before work starts, proactive STAs
SLIDE 14
SLIDE 15
SLIDE 16 Communicating The Culture
Intranet splash page feature
stories
Chairman’s ‘Brown bags’
meetings
Social media ‘People First’ ‘blog’ ‘Gilbane Cares’ ‘blog’ Safety Alerts Peer groups ‘Gilbane Cares’ Moments in
meetings
Gilbane cares Leadership teams Annual Safety Week Office Visitors Safety
SLIDE 17
Leadership and Engagement
SLIDE 18 Safety Outcomes 80% Projects - Zero Recordable injuries 93% Projects - Zero Lost Time injuries 6 ‘Life saves’ 7 projects achieved 1 Million Safe hours 2 projects 2 Million safe hours 1 project 3 Million safe hours Over 30% reduction in Recordable and Lost
Time incidents
- Won CURT CISE award two more times
- Won AGC CSEA Safety Award
SLIDE 19
SLIDE 20 What’s Next
WHAT’S NEXT
Safety Summit Translate best safety practices from
- ther industries to construction
Drive leadership engagement further Pull safety planning further into
design phase
Convergence
- Safe work = higher quality work
= more reliable schedules = more reliable budgets
SLIDE 21 From Culture to Behavior
PLANNING: USE LEAN TOOLS AND PROCESSES
To remove man-hours from the site
and to make the onsite man-hours safer and more efficient
To better plan and understand
logistics and site utilization
SLIDE 22
RECENT LAB PROJECT – THE CHALLENGES:
Client needs: Quality: do it right, no punchlist Schedule: hypertrack, need to create reliability Safety: think differently Cost: create reliability
SLIDE 23 HOW? IMPROVING VALUE TO CLIENTS
Collaborative project delivery Efficient operations
- Maximum value; minimum waste
Lean Thinking
- Why do we do that? How can we improve
SLIDE 24 Think differently – change in philosophy
- Invest in Planning and Verification
- Collaborate with Entire Team
- New Concepts
- Trade Contractor Qualifications
SLIDE 25
Beam Penetrations
SLIDE 26
Installation
2,000
SLIDE 27
Installation
SLIDE 28 Coil Paks
Soldered Joints
2,400 00
SLIDE 29
The Gripple
1,350 50
SLIDE 30
Coil Connections
480 480
SLIDE 31
Lab Bench
SLIDE 32
Lab Racks
SLIDE 33
Pre-Fabrication
Mechanical Room
SLIDE 34
Engineered Sleeves
SLIDE 35
AHU Installation
SLIDE 36
Duct Installation
SLIDE 37
447,000
Outcomes
$40M $40M 150 150 $3,000 00 1 10 10
SLIDE 38
Optimizing the whole Client advocacy Industry migration
What Else is Happening?
SLIDE 39
Commitment to Safety