Safer Surrey – A Whole Family Approach
Safer Surrey is a whole system approach spanning Children, Schools and Families. Supported by the Surrey Safeguarding Children Board (SSCB) it encompasses all of our partners. Whole System provision Children, Schools & Families SSCB, SCC, all partners Children’s Services Community support networks Family network
SAFER SURREY APPROACH TO PRACTICE • Strength-Based Approach, moving away from a deficit way of working • Uses different language • Voice of the Child • Invest power in Children & Families to help themselves • Encourages participation
SAFER SURREY – A System and Cultural Shift • Improve how we deliver services to children and families • Strengthen how we work together as one team – improved integrated working • Shared common values • Common understanding of need and risk • Consistent quality of experience for children and families whatever their address • A learning culture that promotes best practice, encourages challenge, transparency and openness • Improves outcomes for children’s safety and wellbeing
OUTCOMES FOR CHILDREN • Parents will understand what is expected of them • Everyone will use the same shared language • Support will be better targeted and more relevant • There will be more open and transparent decision making • Professionals will be more specific about their concerns for children • Evidence will be presented more clearly and better understood • Closer collaboration between all parties
Other Developments in Surrey • Multi-Agency Safeguarding Hub (MASH) • Enhanced Early Help and development of partnership working delivered jointly • Levels of Need (Threshold Document) – Using levels of need to support referrals – Clear criteria and agreed pathways from universal to support services, with effective step-up and step-down arrangements in place.
Surrey CC Early Help Services • Early Help coordination at 4 Assessment Intervention & Support (AIS) offices • 0-11yrs: Children’s Centres + Family Support Programme • 11-18 yrs: Services for Young People – YSS, Community Youth Work, Local Prevention • Enhanced links to Voluntary Sector and Adult Services – Domestic Abuse, Mental Health, Substance Misuse + New CAMHS • Role of lead professional and team around the family meeting
MASH Complex Families / Multi Agency Early Help Coordination Hub Children’s Centres Young People’s Single Agency Services Family Support Programme Schools, Health Visitors, Voluntary Community I nformation and Faith Sector, Drug and Alcohol, Substance Misuse, Housing etc. Advice Parenting Offer
Surrey Levels of Need www.surreyscb.org.uk/wp- content/uploads/2016/10/Levels-of-Need- Final-3-October16.pdf
Level 1 – Children requiring Universal Services in the Community and occasional additional support from a specialist • Children are achieving expected outcomes and have their needs met within universal service provision without the need for additional support. • Agencies provide universal prevention and address the entire population with the aim of reducing later incidences or problems and signpost to other services when required. • Single agency specialist support provided as needed.
Level 2 – Vulnerable children requiring a co-ordinated multi agency Early Help approach. Children are likely to require additional support for a period of time from a range of agencies • Children who are starting to divert from expected outcomes and require time limited intervention. • Agencies provide preventative services that aim to respond quickly when problems arise in order to prevent them getting worse. • The support is co-ordinated by the Lead Professional, who may come from any agency and acts as a single point of contact for the families through a process of change both supporting and challenging until outcomes are met.
Level 3 – Vulnerable children requiring timely intervention, Child in Need of services (Section 17) • Children who are not achieving the expected outcomes, and require more intensive but time limited support from a range of services overseen by Children’s Services. • Agencies provide prevention and therapy/help when the problem becomes serious. • The Assessment and Intervention teams based in the four quadrants will undertake Child and Family Assessments
Level 4 – Children, young people and families requiring specialist support in order to meet their needs, led by Children’s Services, risk of significant harm (Section 47) • Children who require intensive help and support from a limited range of specialist services led by Children’s Services • Agencies provide specialist services that are underpinned by wrap-around support services to help children ‘step down’.
Case scenarios • Read the case scenarios • In groups, identify the issues and consider the appropriate level of intervention • Step Up and Step Down process (See Levels of Need document for further details)
Quick Break 10 Mins
A Framework for assessment and planning in partnership with children, young people and their families. What are we worried about? What’s working well? past harm, future danger, complicating factors existing strengths and safety What do we need to know? What needs to happen? grey areas, unknown information, where do we for future wellbeing and safety need further information
Try it out exercise Please read the short case study on the McArdle family In small groups of 4/5 can you experiment with mapping this family story using the framework and flip chart provided. • Think about the language you use in answering the questions. • Think about what the young person or family member might say as well as your professional view. • Keep your focus on the impact (so what?) for each child • Make sure your actions link to what the worry is.
Strength-based practice must be embedded in all activities to promote the approach and shows children and families we are committed to working positively with them The shared language needs to be used so that there is consistency for everyone involved
Starting with Social Care Used at every level of the organisation • How we work with families; the language we use, how we work in partnership. • How we carry out assessments • How we structure planning meetings and reviews (EH, CIN, CP, Core Groups etc.) • How we supervise and are supervised • How we write reports and record our work • How we train our staff
Safer Surrey – Whole System Approach On a scale of 0 – 10 how well do you think a Safer Surrey approach will fit with what you do in your service? (with 10 being very well and 0 being the just not possible at all in any way) Describe why you gave it that mark and what would need to happen to move it up two points. • How would/ could Safer Surrey be visible in your service, agency, work? • Can you identify a quick win? • What will help you in embedding Safer Surrey into your service, team and practice?
Any Questions? On your way out please add a sticker to the scaling tool to identify where you now think you are in terms of your knowledge and understanding of the Safer Surrey model of practice.
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