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QE Overview 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 1 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY


  1. QE Overview 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 1 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  2. About HealthlinkNY HealthlinkNY is a Qualified Entity (QE), funded by the New York State Department of Health (NYS DOH): • The HealthlinkNY HIE offers electronic access to patients’ community-wide health records and serves as the region’s access point to the Statewide Health Information Network of New York (SHIN-NY) • Population health improvement programs (PHIP) HealthlinkNY, as Health Action Priorities Network (HAPN), oversees PHIP activities in both the Southern Tier and Hudson Valley Region • 4 Performing Provider Systems (PPS) • Fosters collaboration among public and private health plans (CPC) • 13 county region spanning the Hudson Valley, Catskills, and Southern Tier of New York 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 2 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  3. Keep In Mind…. A train station… A bank… A post office… 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 3 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  4. Ways to Participate 2. Contributing Data Users 1. Web Portal Users • Signed PAR Agreement • Signed PAR Agreement • Signed BAA • Signed BAA • Possible NDA • User Agreement Forms • Technical Discussion • Web Portal Training • Invoicing • Consent Training • Incentive Program Application • Go-Live • Consent Training • Go-Live 3.Care Managers/Coordinators • Web Mail Training • Signed PAR Agreement • Signed BAA 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 4 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  5. Health Information Available in the HIE Medications Diagnosis Allergies Radiology Transcribed Lab results & Imaging Reports Problems & Discharge Encounters Procedures Summaries Vitals & Care Plans Alerts Immunizations 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 5 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  6. What Counties Does HealthlinkNY Serve? Chemung Delaware Orange Steuben Tioga Broome Chenango Sullivan Putnam Dutchess Ulster Rockland Westchester 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 6 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  7. An Overview 42 of HealthlinkNY Hospitals 11 Participants 8 Home Care FQHCs Agencies October 2016 42 4 Dashboard Long Term Care Health Facilities Homes 68 637 Behaviora Clinical l Health Practices Entities 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 7 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  8. Services Offered… ► Patient Record Lookup: Quickly and securely access your patients’ consolidated HIE records through the HealthlinkNY Web Portal in a read-only, printable format.  HealthlinkNY Community PACS Viewer: With authorized access to the HealthlinkNY Portal, users automatically get access to the HealthlinkNY Community PACS Viewer. This allows users to load and view multiple patient radiology studies and images at the same time without any additional downloads or login information.  Consent Management: The HealthlinkNY Web Portal has a built-in consent management tool that allows authorized users to record patient HIE consent choices into the portal.  Secure Messaging: A secure messaging service is incorporated into the HealthlinkNY Web Portal, allowing users to securely communicate with other HealthlinkNY Web Portal users, send clinical document attachments, and include protected health information when necessary. Continued on next slide… 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 8 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  9. Services Offered (Continued) ► Notifications and Alerts: Alerts will electronically notify clinicians when patients present at hospital in-patient facilities or emergency departments. The increased awareness provided by alerts during patients’ care transitions improves the quality of care and can ultimately result in fewer hospital readmissions and lower costs. HealthlinkNY Alerts are delivered via Direct Mail, a connected Electronic Health Record (EHR) as the event occurs, or via a next-day report. ► Identity Management & Security: HealthlinkNY manages secure identification authentication prior to granting providers and other individuals access to the HealthlinkNY Web Portal in order to ensure appropriate access to patient records. In addition, HealthlinkNY adheres to federal and state regulations and performs regular access audits to further safeguard patient privacy. ► Multi-Legal Entity Log-On: The HealthlinkNY Web Portal allows providers who practice at multiple legal entities to have the ability choose what LE they would like to access their patients under. Continued on next page. 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 9 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  10. Services Offered (Continued) ► Statewide Patient Record Lookup: Web Portal users now have the ability to search for a patient’s HIE records statewide through the HealthlinkNY Web Portal. This feature, powered by the SHIN-NY, will allow HealthlinkNY Web Portal users access to their patients’ records from any provider in New York State contributing data to the HIE. ► Direct Email Messaging: DIRECT-Enabled secure messaging offers the user a specialized type of secure e-mail account through the DIRECT protocol. Designed to be HIPAA compliant while still allowing quick and easy transmission of patient data between providers. HealthlinkNY offers two direct messaging options. ► Click here for more information about our services. 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 10 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  11. Local Alerting • Providers and users can receive alerts when specified events take place such as their patient visiting the emergency room or being admitted to the hospital, helping them to better coordinate patient care and reduce readmissions. • Key Items: • May Require Subscription • May Require Consent • Delivery Method: • Real Time ADT / ORU / MDM / XML • Direct Mail (WebMail, and HISP-HISP) • Next Day Batch Flat File • Clinical Portal 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 11 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  12. Local Alerting Continued • Is a Subscription Required? • If you want ALL patients • Must be submitting ADT/PIX feed with Consent • Will alert for ‘ALL’ patients • If the recipient only wants alerts on a subset of patients then a subscription is required • Daily digest available • If there is no ADT/PIX feed, a subscription is required 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 12 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  13. Local Alerting Continued • Is Consent Required? • 1-1 Relationship / Addendum • Consent is required for alerting if there is no addendum between the Sending Source and HealthlinkNY • If the alert comes from a SAMSHA Facility • Consent is required for all other uses of the longitudinal record 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 13 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  14. Local Alerting Continued • HealthlinkNY Clinical Alerts • HealthlinkNY will have the ability to look at clinical results and send an alert when a test is ‘Out of Range’ • i.e. Glucose Test High • Follows same rules as ‘Event’ based alerts • Follows same consent rules 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 14 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

  15. Cross QE Alerting Same Definition as Local Alerting Previously but ‘Other’ QE’s How it works: • HealthlinkNY As Source: • For every Admit, Discharge, Register, and Status Change from Outpatient to Inpatient, HealthlinkNY will query the sMPI (Statewide Master Patient Index). If the patient exists in another QE, HealthlinkNY will route the alert to that QE where they will follow their ’Alerting Process’. • HealthlinkNY As Recipient: • HealthlinkNY will receive Admit, Discharge, Register, and Status Changes From Outpatient to Inpatient, from other QE’s. If HealthlinkNY receives a message we will follow our alerting process. 300 Westage Business Center Drive Suite 150, Fishkill, NY 12524 15 49 Court Street, Suite 300 Tel 844.840.0050 | Fax 607.651.9107 | www.healthlinkny.com Binghamton, NY 13901

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