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Professor Alka Ahuja
National Clinical Lead for Technology Enabled Healthcare in Wales @AlkaSashin
What’s Occurring in Wales?
#VideoConsultations
Professor Alka Ahuja National Clinical Lead for Technology Enabled - - PowerPoint PPT Presentation
Professor Alka Ahuja National Clinical Lead for Technology Enabled - - PowerPoint PPT Presentation
Professor Alka Ahuja National Clinical Lead for Technology Enabled Healthcare in Wales @AlkaSashin #VideoConsultations Whats Occurring in Wales? #VideoConsultations The National Vid ideo Consultation (V (VC) ) Service? Funded by
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The National Vid ideo Consultation (V (VC) ) Service?
- Funded by Welsh Government
- Accessible across health and social care
- A Healthier Wales
- Safe and secure way to see patients - ‘Attend Anywhere’
- TEC Cymru hosted by ABUHB
- “CWTCH” as an exemplar
#VideoConsultations
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Vid ideo Consultation – Dif ifferent settin ings
- Primary care
- Secondary care
- Community care
- Care homes
- Other settings…..
#VideoConsultations
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Pri rimary ry care/OOH Service
- Almost 90% of GP surgeries live
- More than 3000 consultations
- Out of hours service and 111 service
“Would be great if these could be done more often once lockdown restrictions have been lifted. I didn't have to spend time away from work, I saved on fuel and time for travelling to the surgery”
#VideoConsultations
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Secondary ry and Community care
- Secondary Prioritisation tool
- COVID wards, Palliative care, Hospices, Frailty, Haematology, ITU,
Mental Health, CAMHS….
- Podiatry, SALT, Physiotherapy….
“Our first VC was with a couple in their 70’s….His wife expressed huge relief that we saw the foot wound and guide her with his care”.
#VideoConsultations
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55% female patients (P) 69% female patients (S) 42% male patients (P) 28% male patients (S)
GP Location
Home 7% Work 93 %
<12 13-17 18-24 25-44 45-64 >65
16% 30% 7% 9% 7% 5% 31% 41% 24% 9% 15% 6%
Time
8062 mins
Travel
3875 miles
Carbon
1030 co2 1988 1024 318
Clinical & Evaluation Update
3% other/PNTS (P/S)
Sec Care Location
Home 34% Work 66%
Overall Star Rating 4 out of 5 F2F Prevention
87% (Primary) & 75% (Secondary) VC prevented a F2F appointment Primary Secondary
Survey Response
Over 1300 responses
#VideoConsultations #VideoConsultations
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Care Homes
- Partnership with Digital Communities Wales
- Training and equipment to care homes
- Vulnerable, high risk and isolated individuals
- Virtual ward rounds by GP
- All Wales Care Home- Digital Cwtch
“It was easy and I’m not the most tech savvy. The GP sent the link which is now saved onto the tablet……..it was all seamless. ”
#VideoConsultations
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Other settings
- Prisons
- Schools- postvention clinics
- WAST
- Police/MHA assessments
- Dentistry
- Optometry
- Pharmacies
“Using this technology in schools following a serious incident allowed young people to receive almost immediate access to CAMHS”
#VideoConsultations
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Groups
- Running groups for more than 5 years
- SALT, Dietician, OT, Education, Psychologist etc.
- Support parents/carers of children and young
people with autism
- Partnership- education, social services & 3rd sector
“People able to ask questions” “Excellent opportunity for parents” “Time saving and access to busy people”
#VideoConsultations
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What is the CWTCH Model?
- CWTCH (Connecting with Telehealth to
Communities and Hospitals for Healthcare) funded by the Health Foundation in 2019
- Endorsed by the Royal College of
Psychiatrists in Wales
https://www.rcpsych.ac.uk/about-us/responding-to-covid-19/responding-to-covid-19-guidance-for- clinicians/digital-covid-19-guidance-for-clinicians
#VideoConsultations
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“Our team have used for communication with families of critically ill patients…allow us to build close relationships and trust with families who are unable to visit and puts a human face
- n interactions and allows real-time updates. We couldn’t provide the service without it“
#VideoConsultations
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#VideoConsultations
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