OVERVIEW
OFFSHORE DEVELOPMENT CENTER
OVERVIEW IS ORDER TRAFFIC BUILD-UP CAUSING COSTLY DELAYS? Shift to - - PowerPoint PPT Presentation
OFFSHORE DEVELOPMENT CENTER OVERVIEW IS ORDER TRAFFIC BUILD-UP CAUSING COSTLY DELAYS? Shift to on time delivery at NO EXTRA COST IS YOUR STAFF JUGGLING WITH MULTIPLE TASKS, THUS CAUSING ERRORS? Appoint dedicated resource at NO EXTRA COST WISH YOUR
OFFSHORE DEVELOPMENT CENTER
IS ORDER TRAFFIC BUILD-UP CAUSING COSTLY DELAYS?
Shift to on time delivery at NO EXTRA COST
IS YOUR STAFF JUGGLING WITH MULTIPLE TASKS, THUS CAUSING ERRORS?
Appoint dedicated resource at NO EXTRA COST
WISH YOUR STAFF COULD SPEND QUALITY TIME ON LARGER ACCOUNTS?
Boost your customer relationships at NO EXTRA COST
DID YOU NOT WIN THE ORDER BECAUSE OF PRICING?
Cut cost, increase profit and WIN ALL THE WAY
START YOUR OFFSHORE DEVELOPMENT CENTER WITH
Qualified Named Resources Co-brand your Work Area Dedicated Bandwidth & Connectivity Ramp-up Flexibility
YOUR
YOUR
Resource
Optimization
Advantage
Workflow
Cost
Advantage
PEOPLE QUALITY TAT COST
BUSINESS SCENARIO
REVISION UPLOAD INVOICE AR ORDER APPROVED ART TEAM OE TEAM CSR
CLIENT
Q.C. PO
$107,100
(Sample Size: 100 orders / day)
COST SAVINGS
IN-HOUSE
3OE * 12 months = $108,000 3GA * 12 months = $108,000 3OE * 12 months = $56,700 3GA * 12 months = $50,400 3OE * 12 months = $43,200 3GA * 12 months = $43,200
$216,000 TRANSACTIONAL
High Quality Resources
Resources for Higher Jobs
BETTER
FASTER
INCREASE YOUR
CHEAPER
BENEFITS REALIZED Flexible Capacity Creation Scalable Infra- structure Get-Set-Go Methodo- logies Collaborative Governance Models Cultural Sensitization RISKS MINIMIZED Knowledge Building
ODC
PROCESS FRAMEWORK
(Key Activities)
(a) Routine job (b) Adhoc jobs
(a) Addnectar
(b) Client
(a) Minimum commitment (b) Ramp up (c) Ramp down
SIGN OFFSHORE ENGAGEMENT CONTRACT
1 Week
INITIATE
Onsite
Business Operations
Processes
Model & SLAs
KNOWLEDGE TRANSFER
1-2 Week
PLAN
Offshore
(a) Seating (b) Telecommunication (c) Tools & technologies (d) Knowledgeable staff
Process
BUILD VIRTUAL TEAM
1-2 Week
BUILD
(a) Identify tasks and allocate to offshore (b) Monitor the progress (c) Guide / escalate
(a) Prepare execution plan, allocate jobs to staff and execute the tasks (b) Lead coordinates with client for clarification / escalations
OPERATE OFFSHORE DEV. CENTER
1-2 Week
DEPLOY
RISK MANAGEMENT
RISK AREAS RISK IDENTIFIED RISK MITIGATION MEASURES People Cultural, Linguistic Gap, Attrition, Scalability, Role Conflicts
Training, HR Policies, India’s Resource Pool, Roles and Responsibility Defined
Process Loss of Control, Quality Partnership Approach, Predefined Metrics, Stringent Reviews Technology Compatibility, Connectivity As is Migration, Redundant Links Infrastructure Wars, Natural Disasters, Scalability Well Planned COB, Security Drills, First Right Management Resistance to Change, Customer Insights, Dependence, Intellectual Property Change Management Plan, Knowledge Sharing, Exit Option, Contract Licenses
High End Engagement Process Easy Access to Qualified Talent Pool Robust IT Process & Authorized Access Knowledge Building and Co-branding Environment
VALUE PROPOSITION
TRUST DATA & INFO SECURITY READY RESOURCES CULTURAL SENSITIZATION
1000+ man years of combined experience Strong core team Prestigious clientele A US registered company with local sales team PPAI and ASI member ISO certified Offshore Development Center in Mumbai, India 24/5 days a week work schedule
ABOUT US
OUR CLIENTELE
CLIENT’S SPEAK
We have high expectations from
such a valuable partner.
VP-Operations
CLIENT’S SPEAK
We are extremely happy with their services and rely on them as part of our team to provide the best service to our clients.
VP-Operations
CLIENT’S SPEAK
They are a great partner and make the impossible… possible!
MAS-President
CLIENT’S SPEAK
We’ve been able to close deals more quickly and literally delight our clients with the speed in which we now turn around artwork, thanks to Add Nectar.
President
110, Rosewood Avenue, Springfield, New Jersey 07081 Phone: 224 585 0569 Fax: 847 770 4870 Email: sales@addnectar.com