ORIENTATION TO ORIENTATION TO ORIENTATION TO ORIENTATION TO - - PowerPoint PPT Presentation
ORIENTATION TO ORIENTATION TO ORIENTATION TO ORIENTATION TO ELECTRONIC VISIT VERIFICATION ELECTRONIC VISIT VERIFICATION (EVV) ELECTRONIC VISIT VERIFICATION ELECTRONIC VISIT VERIFICATION FOR DD PERSONAL SUPPORT WORKERS DD PERSONAL SUPPORT
FOR
ODDS eXPRS EVV Pilot February 2019
Electronic Visit verification – or EVV EVV EVV EVV – is part of a federal law called the 21 21 21 21st
st st st Century Cures Act
Century Cures Act Century Cures Act Century Cures Act. EVV requires
real real real real-
time verification time verification time verification of all Medicaid funded Attendant Care services involving an in-home visit by a provider at the time the services are received at the time the services are received at the time the services are received at the time the services are received by the individual
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The 21st Century Cures Act 21st Century Cures Act 21st Century Cures Act 21st Century Cures Act states that EVV systems must capture the following information at the time the service is occurring at the time the service is occurring at the time the service is occurring at the time the service is occurring:
the INDIVIDUAL
INDIVIDUAL INDIVIDUAL INDIVIDUAL receiving the service
the TYPE
TYPE TYPE TYPE of service provided
the DATE
DATE DATE DATE the service was received
the TIME
TIME TIME TIME the service Begins and Ends
the PROVIDER
PROVIDER PROVIDER PROVIDER of the service
the LOCATION
LOCATION LOCATION LOCATION of the service eXPRS has been updated to capture all all all all of this information.
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EVV is required for ALL ALL ALL ALL Attendant Care services received by the individual, such as:
OR526 OR526 OR526 OR526 – Attendant Care OR526/ZE OR526/ZE OR526/ZE OR526/ZE – Attendant Care 2:1 staff OR507 OR507 OR507 OR507 – Daily Relief Care OR502 OR502 OR502 OR502 – State Plan Personal Care
EVV is not required is not required is not required is not required for other PSW services, like: ⊗ OR004
OR004 OR004 OR004 – Mileage Transportation
⊗ OR401
OR401 OR401 OR401 – Job Coaching Employment Supports
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There may be some new terms PSWs will need to know:
eXPRS Desktop eXPRS Desktop eXPRS Desktop eXPRS Desktop = the regular eXPRS website eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV = eXPRS when it’s used on a mobile device.
eXPRS Mobile
eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV is not an ‘app ‘app ‘app ‘app’ that you download to your device.
Service Delivered Service Delivered Service Delivered Service Delivered or SD SD SD SD = the “timesheet” billing data entered in eXPRS for time
worked by a PSW.
Case Management Entity Case Management Entity Case Management Entity Case Management Entity or CME CME CME CME = term used to describe a CDDP, a
Brokerage or the state’s CIIS Program; these all are Case Management Entities (CME CME CME CMEs).
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There will be some small changes to how a PSW bills for their time worked with EVV, which will make the billing process easier.
PSWs will use a mobile device (smartphone or tablet) to log their time worked at the time at the time at the time at the time they Start Start Start Start & Stop Stop Stop Stop working for each individual & shift. eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV will create & save draft draft draft draft SD billing entries for the PSW automatically & immediately in eXPRS.
billing entries for Attendant Care services at payroll time.
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PSWs will still use the eXPRS Desktop eXPRS Desktop eXPRS Desktop eXPRS Desktop to create/submit their SD billings for non non non non-
EVV EVV EVV services (mileage & job coaching). eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV will be used for services provided/time worked on February 1 February 1 February 1 February 1st
st st st & going forward
& going forward & going forward & going forward.
before Feb 1 before Feb 1 before Feb 1st
st st st, will be entered regular way
in eXPRS Desktop eXPRS Desktop eXPRS Desktop eXPRS Desktop.
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The SD billing submission & timesheet process remains the same remains the same remains the same remains the same.
PSWs will still print paper timesheets for your employer to review & sign turn in those signed timesheets to the authorizing CME CME CME CME
PSWs will continue receive their paychecks/direct deposits from the FMAS payroll vendor – Public Public Public Public Partnerships, LLC Partnerships, LLC Partnerships, LLC Partnerships, LLC (PPL)
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device you are using. eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV will ONLY ONLY ONLY ONLY show a PSW’s authorizations for
services & individuals that are active
active active active* * * * on the same date you arrive to work. * * * *Active Active Active Active means:
the CME has set it up the authorization in the eXPRS website, it is accepted accepted accepted accepted by the system, and
and and and
is ready for the PSW to work & bill against
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BEFORE you arrive to work BEFORE you arrive to work BEFORE you arrive to work BEFORE you arrive to work login to the eXPRS Desktop
eXPRS Desktop eXPRS Desktop eXPRS Desktop & verify you have active authorizations for the services/individuals you are scheduled to work.
BEST PRACTICE BEST PRACTICE BEST PRACTICE BEST PRACTICE -
several days before you are scheduled to work several days before you are scheduled to work several days before you are scheduled to work several days before you are scheduled to work, so you have time to resolve authorization issues before your shift starts.
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PSWs will use their mobile device,
(smartphone or tablet) to track their time
worked …
… at the time you … at the time you … at the time you … at the time you START START START START & & & & END END END END working working working working
By logging in to eXPRS from an internet browser (like Safari, Edge, Chrome,
etc.).
EVV is not is not is not is not an ‘app app app app’ that you download.
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In the browser, type in the eXPRS website address: https://apps.state.or.us/exprsWeb/ https://apps.state.or.us/exprsWeb/ https://apps.state.or.us/exprsWeb/ https://apps.state.or.us/exprsWeb/
Pro Tip Pro Tip Pro Tip: Save the eXPRS website in
your Bookmarks or Favorites so you can select it quickly the next time you need to use eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV. . . .
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At the eXPRS website on your mobile device, login using the same Login Name Login Name Login Name Login Name & Password Password Password Password you are assigned for eXPRS. Tap SUBMIT SUBMIT SUBMIT SUBMIT to login.
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The first time to use eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV you may be shown an information page with important messages. For example For example For example For example: expiration date of your PSW credentials (example A
example A example A example A),
tap the Acknowledge Acknowledge Acknowledge Acknowledge button to continue.
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a notice of expiration of one or more of your authorizations
(example B example B example B example B)
tap the Acknowledge Acknowledge Acknowledge Acknowledge button to continue.
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Once logged in … Once logged in … Once logged in … Once logged in …
STEP 1: STEP 1: STEP 1: STEP 1: select the SERVICE SERVICE SERVICE SERVICE you are about to begin working.
Remember … Remember … Remember … Remember …
ONLY ONLY ONLY ONLY your authorizations for services & individuals that are active on the same that are active on the same that are active on the same that are active on the same date you arrive to work date you arrive to work date you arrive to work date you arrive to work will show here.
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tap on the Service Service Service Service you are about start a shift to work. The selected service button will turn Green Green Green Green when selected.
You can select only 1 service at a You can select only 1 service at a You can select only 1 service at a You can select only 1 service at a time time time time. . . .
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With the service service service service you are to work selected, tap the green Continue Continue Continue Continue arrow at the bottom.
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STEP 2: STEP 2: STEP 2: STEP 2: select the INDIVIDUAL INDIVIDUAL INDIVIDUAL INDIVIDUAL(s) you are about to begin the service working. REMEMBER … REMEMBER … REMEMBER … REMEMBER …
you will ONLY ONLY ONLY ONLY see the Individuals who have active authorization for the Service you selected on the previous screen.
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Tap Tap Tap Tap on the Individual Individual Individual Individual(s) name to start a shift working to provide the selected service.
If you are working with more than 1 individual for that service, tap on all tap on all tap on all tap on all the individuals in the group you will be working with.
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Once you’ve tapped on an individual(s) name, the button for them will turn yellow yellow yellow yellow & the green Continue Continue Continue Continue button will appear Tap Tap Tap Tap on the green Continue Continue Continue Continue arrow to move to the next screen
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STEP 3 STEP 3 STEP 3 STEP 3: If you get a pop-up confirmation
message, click OK
OK OK OK to confirm the Location Location Location Location of where you are starting your
work.
Location services Location services Location services Location services must be turned ON ON ON ON for your device.
Logging your location is a requirement of the is a requirement of the is a requirement of the is a requirement of the federal law for EVV federal law for EVV federal law for EVV federal law for EVV. eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV will only log will only log will only log will only log where you are at the time you START START START START & END END END END your shift.
EVV EVV EVV EVV does not does not does not does not track where you go track where you go track where you go track where you go during or after your shift. during or after your shift. during or after your shift. during or after your shift.
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STEP 4 STEP 4 STEP 4 STEP 4: Confirm service & individuals, then Tap Tap Tap Tap the green BEGIN WORK BEGIN WORK BEGIN WORK BEGIN WORK button to start your shift in eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV.
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Once your shift has started, , , , eXPRS eXPRS eXPRS eXPRS Mobile Mobile Mobile Mobile-
EVV EVV EVV will take you to a ‘dashboard dashboard dashboard dashboard’ screen. The dashboard dashboard dashboard dashboard will show: Who Who Who Who you are working with, and the Start Time Start Time Start Time Start Time & Date Date Date Date of the shift you started for that individual & service.
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Once your EVV shift has started, you can logout of eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV. . . . Tap Tap Tap Tap on the Menu Icon Menu Icon Menu Icon Menu Icon in the top right corner of the screen to activate the menu.
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Tap on Logout Logout Logout Logout to logout of eXPRS eXPRS eXPRS eXPRS Mobile Mobile Mobile Mobile-
EVV EVV EVV. . . . Your shift will continue running on the eXPRS website. Work your shift.
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When you are finished working your shift, use your mobile device
(smartphone or tablet) to end your shift (or “clock out”).
Open your internet browser & go to the eXPRS website, like you did to start your shift.
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Login to eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV using your regular eXPRS Login Name Login Name Login Name Login Name & Password Password Password Password to login. Tap SUBMIT SUBMIT SUBMIT SUBMIT to login.
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Once you have successfully logged in, you will see your Dashboard Dashboard Dashboard Dashboard with the
running. STEP 1 STEP 1 STEP 1 STEP 1: Tap on the red END WORK END WORK END WORK END WORK button to End a Shift End a Shift End a Shift End a Shift. . . .
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STEP 2 STEP 2 STEP 2 STEP 2: tap the name to select Individual Individual Individual Individual(s) you are Ending a shift. Ending a shift. Ending a shift. Ending a shift.
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The selected individual(s) name will turn yellow yellow yellow yellow & the green Continue Continue Continue Continue arrow will appear. Tap Tap Tap Tap on the green Continue Continue Continue Continue arrow to move to the next screen
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STEP 3 STEP 3 STEP 3 STEP 3: Again, if you get a pop-up
confirmation message, click OK
OK OK OK to
confirm the Location
Location Location Location of where you are
Ending Ending Ending Ending your work. REMEMBER … REMEMBER … REMEMBER … REMEMBER …
eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV will only log will only log will only log will only log where you are at the time you START START START START & END END END END your shift.
EVV EVV EVV EVV does not does not does not does not track where you go track where you go track where you go track where you go during or after your shift. during or after your shift. during or after your shift. during or after your shift.
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A confirmation screen will show the selected Individual Individual Individual Individual(s) you are about to End a Shift End a Shift End a Shift End a Shift. STEP 4 STEP 4 STEP 4 STEP 4: Tap the green YES YES YES YES button at the bottom of the screen to End End End End your shift & “clock out”.
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Your shift(s) is now Ended Ended Ended Ended & the draft draft draft draft SD billing information is automatically saved in the eXPRS Desktop eXPRS Desktop eXPRS Desktop eXPRS Desktop website. You can now select a SERVICE SERVICE SERVICE SERVICE to Start Start Start Start a New Shift, OR … OR … OR … OR … Logout of eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV. . . .
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no change no change no change to SD billing process for non non non non-
EVV services EVV services EVV services: : : :
■ OR004 OR004 OR004 OR004 - Mileage ■ OR401 OR401 OR401 OR401 - Job Coaching
no change no change no change to the timesheet process timesheet process timesheet process timesheet process.
PSWs must still use eXPRS Desktop eXPRS Desktop eXPRS Desktop eXPRS Desktop to: submit submit submit submit ALL their SD billing entries for payment print print print print timesheets get employer’s signatures signatures signatures signatures on timesheets send signed timesheets to the CME CME CME CME
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SD billing entries created from eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV are saved as draft draft draft draft entries in the eXPRS Desktop eXPRS Desktop eXPRS Desktop eXPRS Desktop. PSWs can make edits to the draft draft draft draft SD billing entries created by eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV, if needed.
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To Edit Edit Edit Edit or Submit Submit Submit Submit your draft draft draft draft EVV SD billing entries,
eXPRS Desktop eXPRS Desktop eXPRS Desktop
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Create Service Delivered Entries from Single Service Authorization Create Service Delivered Entries from Single Service Authorization Create Service Delivered Entries from Single Service Authorization.
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$ $ $ at the far right to open
the authorization’s billing page.
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Reason dropdown Reason dropdown Reason dropdown
draft draft draft status & the date will not be open for changes.
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draft draft draft SD billings can be made & saved before submitting. Be sure to select a Change Reason Change Reason Change Reason Change Reason from the dropdown to explain your changes.
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manually create manually create manually create or make edits make edits make edits make edits to an SD billing entry saved form eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV, be sure to choose the reason from the dropdowns.
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draft draft draft SD billings, just as you always have.
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pending pending pending are printed on timesheets for signature & submission to the CME.
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Let’s review some of the questions & answers from the
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There are step-by-step assistance guides available to help you in using eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile-
EVV EVV EVV.
EVV Overview EVV Login & Navigation How to Start a Shift How to End a Shift How to Add a Shift How to Add or Edit EVV Billings
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