Or the Keys to Success? October 17, 2018 Inspire. Educate. Unite. - PowerPoint PPT Presentation

Risks? Or the Keys to Success? October 17, 2018 Inspire. Educate. Unite.

Welcome! Cogence Partners (NEO & NWO) as of October 2018 Industry Affilaites 11% Architects 15% Trade Contractors Engineers 17% 17% Owners Construction 26% Managers 14% Inspire. Educate. Unite.

Agenda Summary of Risk Data Analysis (20 Min) Identify Necessary Leadership Traits (30 Min) Create a Leadership Toolbox (45 Min) Next Steps (5 Min) Plus/Delta (10 Min) Inspire. Educate. Unite.

Risks? Or the Keys to Success? Inspire. Educate. Unite.

Understanding Risk April 2018: Groups “ Siloed ” by Partner Type. Identify Risks. 100+ Identified Inspire. Educate. Unite.

Understanding Risk May 2018: Cogence Resource Committee Summarized Risks into 7 Categories. Inspire. Educate. Unite.

Understanding Risk June 2018: Partner Groups populate these risks on a timeline. Inspire. Educate. Unite.

Why the focus on risk? Abraham Harold Maslow was an American psychologist who was best known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority, culminating in self-actualization. Inspire. Educate. Unite.

Why the focus on risk? Risk Security Control How Does This Make Us Behave? In The Best Interest of All? Inspire. Educate. Unite.

How Do We Apply This? Contract Structure Highly Collaborative Design Build Construction Management Hard Bid Non- Collaborative Control With Control Over Inspire. Educate. Unite. CWRU Doctoral Study 2015; Texas A&M

Analyzing the Input: 200+ Data Points Inspire. Educate. Unite.

Example of input from the “Engineer” Group Inspire. Educate. Unite.

Beginning to Recognize Patterns Inspire. Educate. Unite.

Patterns of Risk Magnitude of Risks In Order: Communication Expectations Management Contractual Leadership Financial Project Quality Failed Highest Risk Lowest Risk Inspire. Educate. Unite.

Patterns of Risk Peak Risks Experienced In Order: Whole Team Timeline of Peak Risk Perception Earliest Peak Latest Peak Project Failed Financial Contractual Communication Leadership Quality Management Expectations (Peaks in Early (Peaks in Planning) (Peaks in Early (Peaks in (Peaks in Design (Peaks in Construction) (Peaks in Bidding) Schematic) Construction Development) Construction) Documents) Inspire. Educate. Unite.

Mitigating Risks The highest level of felt risk is associated with risks that the experiencer has little ability to control at the time they are experienced. Highest Root Cause Experienced of Risk Risk Project Failed Financial Contractual Quality Leadership Communication Management Expectations (Peaks in (Peaks in Early (Peaks in Early (Peaks in (Peaks in Planning) Construction Construction) (Peaks in Design (Peaks in Bidding) Schematic) Construction) Documents) Development) Inspire. Educate. Unite.

Cogence Calendar of Events Cogence Sessions For 2019 will be structured to follow this Cause and Effect Timeline: Jan. March May Sept. July Nov. 2019 2019 2019 2019 2019 2019 Inspire. Educate. Unite.

Compare to Survey of Cogence NEO Partners Inspire. Educate. Unite.

Conversation on Leadership Inspire. Educate. Unite.

Importance of effective leadership • Effective leadership mitigates risk of negative project outcomes. • Effective leaders are engaged and have a positive project impact. • Effective leaders maintain consistent personnel throughout project timeline. • Effective leaders create opportunity for clarity in roles and responsibilities. • Effective leaders proactively engage key players to a project. • Effective leaders foster productivity and quality with forward- thinking actions. Inspire. Educate. Unite.

Leadership Traits that Bear on Project Performance Project Delivery Leadership Traits Respectful Creates Vision Honest Prepared Decisive Inspiring Honorable Organized Solution Minded Motivating Trustworthy Proactive Informed Empowering Emotionally Stable Forward looking Factual Enabling Resilient Fair Logical Creates Engagement Confident Cooperative Authoritative Effective Consistent Demanding Communicator Coach Accessible Dependable Responsible Listener Open Supportive Understanding Aware Transparent Inspire. Educate. Unite.

Leadership Toolbox Trait Method Discussion Notes Honest “Walk the Walk” Practice what you preach Speak the truth regardless of Transparency ✓ circumstances Integrity ✓ Humility ✓ Don’t wait until you get caught Be forthcoming Courage ✓ Honesty expected. Not perfection Mistakes will happen Secure ✓ Not the smartest person in the ⅹ Political room ⅹ Not Forthcoming ⅹ Omissions High self reliance ⅹ Tattle Tale Accept responsibility Inspire. Educate. Unite.

Leadership Toolbox Trait Discussion Notes Method Open Have regular opportunities for collaboration Humble ✓ Check your ego Transparent ✓ Vulnerable ✓ Know what you know Available ✓ Know what you don’t know Approachable ✓ Active listening Receptive ✓ Good Listener ✓ Appreciative Inquiry Focus on how things work Empathy ✓ BEST Communicate clearly Review conclusions for ⅹ Closed off consensus ⅹ Stubborn ⅹ Evasive Respect all viewpoints ⅹ Remissive Shut off your device ⅹ Arrogant Express the common goal Inspire. Educate. Unite.

Leadership Toolbox Trait Method Discussion Notes Decisive Set Goals/Objectives Define success Project controls Stay engaged / set urgency Risk Taker ✓ Schedule Prepared ✓ Feedback dashboard Realistic ✓ Clarity ✓ Gather facts / Listen Focused ✓ Prioritize (triage) $/time Open Minded ✓ Confident ✓ Evaluate / analyze Timely ✓ Done (decision made 100%) ⅹ Wishy Washy Deliver decision / communicate Inspire. Educate. Unite.

Leadership is a Key to Success. Inspire. Educate. Unite.

Northwest Ohio - June 2018 Program Recap Cogence Program Survey Results Objectives were clear Provided new/useful information Amount of material covered was appropriate Was worth the time I invested Gain a better understanding of subject Facilitators were knowledgeable and… Enough time was allocated Apply what I learned in the future 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 Jun-18 June 2018 Program: Attendees 20 – Survey Responses 10 Inspire. Educate. Unite.

Understanding Risk October 2018: Plus / Delta Plus: Delta: • • Summarization of the June session Number of attendees • plus/delta Look at a different time/location for the • Mixed groups for diversity of thought meetings • Good instructions for exercise (example of exercise/outcome) Inspire. Educate. Unite.

Next Meeting 16 January 2019 | 4:30 Inspire. Educate. Unite.