One-Stop Arlington Countywide effort to make it easier to do - - PowerPoint PPT Presentation

▶
one stop arlington
SMART_READER_LITE
LIVE PREVIEW

One-Stop Arlington Countywide effort to make it easier to do - - PowerPoint PPT Presentation

Apr 25, 2023 182 likes •677 views

One-Stop Arlington Countywide effort to make it easier to do business with Arlington County Government OPEN HOUSE: ePlan Review 101 | March 14, 2018, Noon 3 p.m. Presentation Topic Presenters Facilitator Schedule 12:15 p.m. How-To

slide-1
SLIDE 1

One-Stop Arlington

Countywide effort to make it easier to do business with Arlington County Government

OPEN HOUSE: ePlan Review 101 | March 14, 2018, Noon – 3 p.m.

Presentation Schedule Topic Presenters Facilitator

12:15 p.m. 1:15 p.m. 2:15 p.m. How-To successfully complete your online building permit application Helen Duong (Communications) Brian Hyatt (Technology) Hakim Mourad

Product Demonstrations

Drop by anytime between Noon -3 p.m. In-Depth Look at how to apply, submit, pay and print your online building permit application Emma Wang (Technology) Ademola Popoola (Help Desk)

Business Process

Drop by anytime between Noon -3 p.m. Questions & Answers about the building permit business process Allison Cook (Inspection Services) David Pauletti (Inspection Services) Lisa Maher (Development Services Bureau)

Open House Team

Drop by anytime between Noon -3 p.m. Questions & Answers about the event, presentations, sign up for program news, share feedback Sade Bowers Carol Ann Perovshek Dimitris Polis VIEW VIDEO

slide-2
SLIDE 2

ePlan Review 101

One-Stop Arlington Team Presenters: Helen Duong | Brian Hyatt March 14, 2018

slide-3
SLIDE 3

ePlan Review 101

One-Stop Arlington Team

GOAL #1: Provide you (our customers) with the information & resources you need to successfully complete your

  • nline permit application.
slide-4
SLIDE 4

ePlan Review 101

Overview  Website Resources  Portal Transactions  Online Permitting Process

Website Portal Next Steps

GOAL #2: Drive customer engagement with seamless online experiences

slide-5
SLIDE 5

4

https://building.arlingtonva.us

Building Arlington Website

Find Resources How-To Instructions Business Process Regulations & Requirements Permit Fees Resource Library Staff Contacts

Website Portal Next Steps

slide-6
SLIDE 6

5

Building Arlington Website

Website Portal Next Steps

slide-7
SLIDE 7

6

Building Arlington Website

Website Portal Next Steps

slide-8
SLIDE 8

7

https://archives.arlingtonva.us/planreview

ePlan Review Portal

Website Portal Next Steps

slide-9
SLIDE 9

8

Portal Sign In

Website Portal Next Steps

slide-10
SLIDE 10

STEP 1: APPLY

slide-11
SLIDE 11

10

Starting A New Project

Website Portal Next Steps

slide-12
SLIDE 12

11

Permit Types (Examples)

Website Portal Next Steps

Residential Addition Commercial Alteration Land Disturbing Activity

Work on an existing 3‐story or less single family home, duplex

  • r townhome that extends or

increases the floor area or height; including the addition

  • f a new story or the

expansion of habitable area into an attic or unoccupied space. Work on an existing building

  • r structure other than a 3‐

story or less single family home, duplex or townhome that does NOT include any new construction outside the building envelope NOR the conversion of unoccupied space into habitable area. Any site activities or actions that disturb 2,500 square feet

  • r more of the land’s surface

and exposes bare soil

 Residential Garage (Attached or Detached)  Residential Pools  Conversion of attic to living space  Facade Repair  Garage / Concrete Repair  Roof Antennas  Re‐Roofing  Condominium Remodel Check the website building.arlingtonva.us

slide-13
SLIDE 13

12

Start A New Project

Website Portal Next Steps

slide-14
SLIDE 14

13

Complete Permit Application

Website Portal Next Steps

slide-15
SLIDE 15

14

Save or Add Project

Website Portal Next Steps

slide-16
SLIDE 16

STEP 2: SUBMIT

slide-17
SLIDE 17

16

Upload Documents

Website Portal Next Steps

slide-18
SLIDE 18

17

Upload Documents

Website Portal Next Steps

slide-19
SLIDE 19

18

Upload Documents

Website Portal Next Steps

slide-20
SLIDE 20

19

Submit Project for Review

Website Portal Next Steps

slide-21
SLIDE 21

20

Creating Permit Record Confirming Application Details Express vs. Route Through Requesting Application Changes

Initial Processing & Resubmission(s)

Website Portal Next Steps

slide-22
SLIDE 22

21

Project Awaiting Deposit

Website Portal Next Steps

slide-23
SLIDE 23

STEP 3: PAY

slide-24
SLIDE 24

23

Online Payment

Website Portal Next Steps

slide-25
SLIDE 25

24

Click to Pay Deposit

Website Portal Next Steps

slide-26
SLIDE 26

25

Review & Initiate Payment

Website Portal Next Steps

slide-27
SLIDE 27

26

Credit Card eCheck

Submit Payment

Website Portal Next Steps

slide-28
SLIDE 28

27

Review & Finalize Payment

Website Portal Next Steps

slide-29
SLIDE 29

28

Success Page

Website Portal Next Steps

slide-30
SLIDE 30

29

Success Page Continued

Website Portal Next Steps

slide-31
SLIDE 31

30

Email Notification to Payer & Submitter Website Portal Next Steps

slide-32
SLIDE 32

31

County Department Review

Website Portal Next Steps

slide-33
SLIDE 33

32

Approved, Awaiting Payment

Website Portal Next Steps

slide-34
SLIDE 34

33

Click to Pay Final Payment

Website Portal Next Steps

slide-35
SLIDE 35

34

Review Info + Choose Payment Method

Website Portal Next Steps

slide-36
SLIDE 36

35

Success Page

Website Portal Next Steps

slide-37
SLIDE 37

36

Customer Search & Pay

Website Portal Next Steps

slide-38
SLIDE 38

STEP 4: PRINT

slide-39
SLIDE 39

38

Download Receipts, Permit, Placard

Website Portal Next Steps

slide-40
SLIDE 40

39

Printing Approved Documents

Website Portal Next Steps

slide-41
SLIDE 41

40

Download Receipts

Website Portal Next Steps

slide-42
SLIDE 42

41

Download Permit Placard

Website Portal Next Steps

slide-43
SLIDE 43

42

Download Permit

Website Portal Next Steps

slide-44
SLIDE 44

43

Allow up to 1 Business Day

Download Approved Plan Set

Website Portal Next Steps

slide-45
SLIDE 45

RETURN TO WEBSITE

https://building.arlingtonva.us

slide-46
SLIDE 46

Next Steps

Start Your Project Schedule Onsite Inspection Print Approved Plan Set

Website Portal Next Steps

slide-47
SLIDE 47

Support

Website Portal Next Steps

https://building.arlingtonva.us

slide-48
SLIDE 48

Thank you! Questions?

One-Stop Arlington Team

Making it easier to do business with Arlington County Government