SLIDE 3 4/23/2019 3
Patient Role in Healthcare
Institute of Medicine report, Crossing the Quality Chasm
Patient-centered care should be "respectful of and responsive to individual patient preferences, needs, and values and ensure that patient values guide all clinical decisions.” (2001)
Patients are encouraged to take an active role in their own healthcare safety.
Patient Communication
Email
- UW Email
- Office phone calls
- Text messages
- Cell phone calls
On Mar 30, 2016, at 11:35 AM,
- Dear Dr. Blosser,
- As you probably know my wife, _______.
was hospitalized on the last Sunday and the kidney was transplanted on Monday, March 28th.
- This is very exciting news for our family after
6 years of not stop dialysis 3 times per week.
- _____ is recovering and they say everything
is going well and she may be discharged
- n the end of this week, possibly Friday.
- We would like to ask you ******. Please let us
know, [if] it is possible.
- Many thanks ****.
- Sincerely,
_______________________
Do Patients & Providers See Medical Technology the Same?
- 2508/21812 Medscape healthcare professional
members completed emailed 15 item survey
- 1102/456,243 consumers completed same survey
- Topics:
- New Medical Technology for self-diagnosis of non-life threatening
condition
- Privacy
- Medical Health Records
- Cost & Transparency
- Physical Exams & Imaging
Boeldt DL, et al. J Med Internet Res. 2015 Sep 14;17(9):e215.