Welcome Programme & strategic objectives Programme objectives - - PowerPoint PPT Presentation

Tuesday 1st September 2015

Welcome

Changes to the policing model

Programme & strategic

• bjectives

Strategic objectives

• Keep people safe from harm
• Increase satisfaction
• Deal with neighbourhood

priorities

• Reduce crime
• Improve the quality of

investigations

• Engage effectively with the

public and victims

Programme objectives

• Police the county as one
• Foster doing things once
• Enable efficient and transparent

decision-making

• Create sustainable resilience through

leveraging the right tech, estates and equipment

• Be affordable and financially

sustainable in the mid/long term

• Put the public at the heart of all we do
• Enable capable, motivated and

professional people to add value

Map across to…

Programme’s vision

• Our leaders are well-trained and
• professional. They focus on delivering

services which meet victims’ and public needs.

• Our people behave in line with the Code of

Ethics, treating everyone with respect and empathy.

• We co-ordinate our people and resources

effectively, ensuring we do it right on a day to day basis and are able to respond to unexpected demands.

• All of our technologies and estate enable our

people to be visible and mobile within communities.

• All of our processes are efficient and

effective because they provide the public with the services that matter to them, no more and no less.

• We have strong relationships with our
• communities. We understand their needs

and tailor our services for them.

• The public are clear about what they can

expect from us, and we deliver on our promises.

• Our work is led by intelligence.
• We firmly believe in resolving issues at

the first point of contact whenever possible.

• We collaborate effectively with partners,

in order to get upstream of problems and ensure harm does not happen.

• We collaborate effectively with other

forces, in order to effectively minimise and mitigate harm.

Measures

Aim Measure To reduce The total costs borne by the organisation to

• perate (salaries, estate, tech, etc.)

To reduce The percentage of incidents which need a police officer to attend in person To reduce The percentage of calls from the public which are failure demand To increase The percentage of staff who believe the

• rganisation understands demand and

responds accordingly To reduce The number of different contacts (victim-to- police role) needed to resolve a victim’s/caller’s problem To reduce The percentage of case files or crime records needing to be reworked due to not being “right first time” Aim Measure To reduce The number of days at which 80% of crimes have been closed with victim updated To reduce The number of people changes (abstractions

• r moves) which need a substantive change
• n our systems

To increase The percentage of service users at least fairly satisfied with our service To increase The percentage of the public who think that Gloucestershire Police does a good job To increase The percentage of staff who believe the

• rganisation’s structure supports provision
• f a good service to customers

To increase The percentage of staff who think that all areas of the organisation work well together as one team

Local Policing in the new operating model

Superintendent Richard Cooper

Local policing officers will be assigned to one of three core roles

• Incident Resolution (previously just response)
• Local Investigation
• Neighbourhood Policing

Flexibility is ‘built-in’ so officers may perform all three roles from time to time depending on local and county priorities.

Numbers

• There are 438 police officers (FTE) and 124

PCSOs (FTE) working in local policing

• There are 118 Special Constables who also

provide a huge contribution to local policing

• In the core role of Neighbourhood Policing there

will be 94 officers, compared to 85 prior to changes.

Key messages

• Introduction is not a big bang
• Essential to meet financial demands for the future
• Changes will lower the risk to the core services we

provide should there be further decreases in budget in future

• Neighbourhood policing not ending – becoming more

focused on tackling harm and vulnerability

• Less focus on office and meeting based activity and more

focus on providing a great service when people need our help

The definitions

Main changes

• Response (now resolution) based from Bamfurlong for urban areas
• Rural areas retain their own incident resolution officers
• Officers and staff can be called to any area of the county if needed,

based on demand

• Shift patterns changing to improve resources available at peak times,

including weekends and evenings

• Neighbourhood policing will be more focussed on threat, risk and

harm within communities

• Local communities maintain a named nominated officer but less

emphasis on attending formal events/meetings

• More coordinated briefings to ensure we’re deployed in the right

places

• Officers not expected to return to police station once briefed
• Officers to use smartphones to keep them mobile and visible.

Response & investigation

• Response team becomes Incident Resolution Team (IRT) – expected

to respond to and investigate any incident until they reach a conclusion

• IR officers for Gloucester and Cheltenham based in Bamfurlong but

cars will be mobile as much as possible so can divert to incidents quickly

• IR officers for rural areas (Forest, Cotswolds, Stroud and Tewkesbury

to remain local to those areas)

• If there is an ongoing trend of crimes for a particular area or a crime

needs more in-depth investigation, a local investigation officer will assume that responsibility.

Neighbourhood policing

• Shift patterns changed (to 6 days on, 4 days off) so officers can meet demand

at peak times, particularly later in the day

• PCSOs working later (2200hrs Sun-Wed / 0000hrs Thu-Sat)
• Improved night time economy resources at weekend
• A new analytical model will be used to give us information and consistency in

how we understand and inform our operational activity (evidence based policing)

• We will keep named officers for our communities, but they will not be

exclusively dedicated to their particular community in the same way

• It is possible officers will be attending fewer meetings and events in order to

concentrate on providing the best service when people call us

• A greater focus on the most vulnerable people in our communities.

Mobile working

Mobile working Design principles

We will know the MFLP has been successful when:

• fficers are leaving their operating base after being briefed
• then able to be deployed to and then deal with incidents without the

need to return to a police building in order to complete paperwork

• able to complete forms and other documents whilst on the streets
• without double keying data
• making full use of technology, e.g. GPS, mapping, camera etc.
• meaning more time to spend with victims, investigating crimes and

patrolling.

Mobile working Project update August 2015

The basics – red –amber-green: Device selection – SN4 – well received Protective case – well received Decision to include compact keyboard – well received Airtime selection – connectivity much less of an issue than feared Process apps – intuitive but a number of bugs to fix Training – one full day – seems about right E-crime and ViST (DASH) still in test, not yet live User feedback – on balance very positive as seen in the survey from pilot users Timetable – broadly on timetable but supplier slow fixing snags and bugs Budget (£3.06m) – within budget As at the end of August we will have 600 phones issued and approx 230 users trained Overall – not 100% but overwhelmingly positive

Mobile working – what are we getting?

Batch 1 – pilot July 2015 e-PNB Update/view STORM incidents PNC checks/federated search Search UNIFI crime (basic) Crime recording (still in test) View daily Intel briefings DASH/VIST (still in test) Stop & search Cannabis warning Traffic Offence Report (TORs) Electronic Witness Statement Plus Emails Internet access Telephone 3rd party apps e.g. Word lens PNLD, Police Federation And others Batch 2 – spring 2016 To be confirmed T1/CRASH MISPERS/COMPACT Enhanced UNIFI search Stop & Search/GCIS intgrn. Restorative justice Non-endorsable FPN Penalty Notice for Disorder Enhanced STORM intgrn.