Nice to meet you. Social Care New Technology: Taking it personally - - PowerPoint PPT Presentation

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Nice to meet you. Social Care New Technology: Taking it personally - - PowerPoint PPT Presentation

Hello, we are adam . Nice to meet you. Social Care New Technology: Taking it personally A Little About U s Social Care I New Technology: Taking it personally PUTTING THE INDIVIDUAL AT THE HEART OF EVERYTHING WE DO 5000 Registered Service


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Hello, we are adam. Nice to meet you.

Social Care New Technology: Taking it personally

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Social Care I New Technology: Taking it personally

A Little About Us

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Social Care I New Technology: Taking it personally

Digital Care Solutions

Serving Local Authorities and the NHS throughout the UK

90,000 End Users

Supporting 90,000 people across the UK.

54 Local Authority and NHS customers

Supporting 54 clients across 93 categories

5000 Registered Service Providers

Supporting 5000 registered providers within our system.

Owned and operated in the UK

Technology owned and developed in-house

PUTTING THE INDIVIDUAL AT THE HEART OF EVERYTHING WE DO

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Social Care I New Technology: Taking it personally

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Social Care I New Technology: Taking it personally

“Personalisation is ensuring people with care and support needs can lead the lives they want and that social care services work with people as partners to make this happen” Social Care Institute of Excellence

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Social Care I New Technology: Taking it personally

Greater choice

Providing people a choice of care provision

Outcomes

A focus on outcomes rather than time and task

Bespoke care packages

Sourcing care that is unique to an individuals needs

Direct Payments/PHBs

Empowering and helping people to source and manage their own care

Feedback and review

Capturing meaningful feedback that can be acted upon

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Social Care | New Technology: Taking it personally

The technology landscape

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Social Care I New Technology: Taking it personally

  • Signposting
  • Assessment tools
  • Care management systems
  • Finance systems
  • Rostering and time sheeting
  • Commissioning and brokerage tools
  • Call monitoring
  • Smart alarms
  • Detection and monitoring products
  • Fall prevention
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Social Care I New Technology: Taking it personally

The Challenges

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Social Care I New Technology: Taking it personally

  • Conflicting systems
  • Resistance to change
  • Bureaucracy and outdated process
  • Cost
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Social Care I New Technology: Taking it personally

How can we improve personalisation

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Social Care I New Technology: Taking it personally

Grandad

People

Sister Father

Son

Daughter

Mother Nurses

Carers

Providers

Volunteers

Technology

Support Workers

Equipment

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Social Care I New Technology: Taking it personally

Embrace Change

Work with all stakeholders to achieve genuine change

Enhance community wellbeing

Engage community resources and wider groups of providers

Use of data

Gain better control, visibility and transparency over the wider care market, enabling strategic decision making

Empower people

Give individuals the opportunity and tools to find and manage their own care

Look at long-term savings

Focus on the longer term results rather than quick fixes

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Social Care I New Technology: Taking it personally More accurate data More time to spend with people Enhanced decision making Integration and shared working Genuine savings Better care and well being

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Social Care I New Technology: Taking it personally

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Questions

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Thank you