Nice to meet you. Social Care New Technology: Taking it personally - - PowerPoint PPT Presentation
Nice to meet you. Social Care New Technology: Taking it personally - - PowerPoint PPT Presentation
Hello, we are adam . Nice to meet you. Social Care New Technology: Taking it personally A Little About U s Social Care I New Technology: Taking it personally PUTTING THE INDIVIDUAL AT THE HEART OF EVERYTHING WE DO 5000 Registered Service
Hello, we are adam. Nice to meet you.
Social Care New Technology: Taking it personally
Social Care I New Technology: Taking it personally
A Little About Us
Social Care I New Technology: Taking it personally
Digital Care Solutions
Serving Local Authorities and the NHS throughout the UK
90,000 End Users
Supporting 90,000 people across the UK.
54 Local Authority and NHS customers
Supporting 54 clients across 93 categories
5000 Registered Service Providers
Supporting 5000 registered providers within our system.
Owned and operated in the UK
Technology owned and developed in-house
PUTTING THE INDIVIDUAL AT THE HEART OF EVERYTHING WE DO
Social Care I New Technology: Taking it personally
Social Care I New Technology: Taking it personally
“Personalisation is ensuring people with care and support needs can lead the lives they want and that social care services work with people as partners to make this happen” Social Care Institute of Excellence
Social Care I New Technology: Taking it personally
Greater choice
Providing people a choice of care provision
Outcomes
A focus on outcomes rather than time and task
Bespoke care packages
Sourcing care that is unique to an individuals needs
Direct Payments/PHBs
Empowering and helping people to source and manage their own care
Feedback and review
Capturing meaningful feedback that can be acted upon
Social Care | New Technology: Taking it personally
The technology landscape
Social Care I New Technology: Taking it personally
- Signposting
- Assessment tools
- Care management systems
- Finance systems
- Rostering and time sheeting
- Commissioning and brokerage tools
- Call monitoring
- Smart alarms
- Detection and monitoring products
- Fall prevention
Social Care I New Technology: Taking it personally
The Challenges
Social Care I New Technology: Taking it personally
- Conflicting systems
- Resistance to change
- Bureaucracy and outdated process
- Cost
Social Care I New Technology: Taking it personally
How can we improve personalisation
Social Care I New Technology: Taking it personally
Grandad
People
Sister Father
Son
Daughter
Mother Nurses
Carers
Providers
Volunteers
Technology
Support Workers
Equipment
Social Care I New Technology: Taking it personally
Embrace Change
Work with all stakeholders to achieve genuine change
Enhance community wellbeing
Engage community resources and wider groups of providers
Use of data
Gain better control, visibility and transparency over the wider care market, enabling strategic decision making
Empower people
Give individuals the opportunity and tools to find and manage their own care
Look at long-term savings
Focus on the longer term results rather than quick fixes
Social Care I New Technology: Taking it personally More accurate data More time to spend with people Enhanced decision making Integration and shared working Genuine savings Better care and well being
Social Care I New Technology: Taking it personally