National Quality Collaborative Quality is Job 1: How do we get - - PowerPoint PPT Presentation

national quality collaborative quality is job 1 how do we
SMART_READER_LITE
LIVE PREVIEW

National Quality Collaborative Quality is Job 1: How do we get - - PowerPoint PPT Presentation

National Quality Collaborative Quality is Job 1: How do we get there? Blair J. ONeill MD FRCPC Chair, Quality Collaborative, Specialist Forum CMA Associate Chief Medical Officer, Strategic Clinical Networks, Alberta Health Services Past


slide-1
SLIDE 1
  • Leadership. Knowledge. Community.

1

National Quality Collaborative Quality is Job 1: How do we get there?

Blair J. O’Neill MD FRCPC Chair, Quality Collaborative, Specialist Forum CMA Associate Chief Medical Officer, Strategic Clinical Networks, Alberta Health Services Past President and Chair of DDQI Initiative, Canadian Cardiovascular Society Conflicts of Inter Conflicts of Interest Disclosur est Disclosure: None e: None

slide-2
SLIDE 2
  • Leadership. Knowledge. Community.

2

AUS CAN FRA GER NETH NZ NOR SWE SWIZ UK US OVERALL RANKING (2013) 4 10 9 5 5 7 7 3 2 1 11 Quality Care 2 9 8 7 5 4 11 10 3 1 5 Effective Care 4 7 9 6 5 2 11 10 8 1 3 Safe Care 3 10 2 6 7 9 11 5 4 1 7 Coordinated Care 4 8 9 10 5 2 7 11 3 1 6 Patient-Centered Care 5 8 10 7 3 6 11 9 2 1 4 Access 8 9 11 2 4 7 6 4 2 1 9 Cost-Related Problem 9 5 10 4 8 6 3 1 7 1 11 Timeliness of Care 6 11 10 4 2 7 8 9 1 3 5 Effciency 4 10 8 9 7 3 4 2 6 1 11 Equity 5 9 7 4 8 10 6 1 2 2 11 Healthy Lives 4 8 1 7 5 9 6 2 3 10 11 Health Expenditures/Capita, 2011**

$3,800 $4,522 $4,118 $4,495 $5,099 $3,182 $5,669 $3,925 $5,643 $3,405 $8,508

COUNTRY RANKINGS Top 2* Middle Bottom 2*

EXHIBIT ES-1. OVERALL RANKING

Notes: * Includes ties. ** Expenditures shown in $US PPP (purchasing power parity); Australian $ data are from 2010. Source: Calculated by The Commonwealth Fund based on 2011 International Health Policy Survey of Sicker Adults; 2012 International Health Policy Survey of Primary Care Physicians; 2013 International Health Policy Survey; Commonwealth Fund National Scorecard 2011; World Health Organization; and Organization for Economic Cooperation and Development, OECD Health Data, 2013 (Paris: OECD, Nov. 2013).

O O Canada….. anada…..

slide-3
SLIDE 3
  • Leadership. Knowledge. Community.

3

Non-sustainable healthcare cost increases in Canada

1975 to 2010

Expenditure increases = 3.5 fold

Population increases = 1.5 fold

23.4M people 34.2 M people

slide-4
SLIDE 4
  • Leadership. Knowledge. Community.

4

Objectives

  • ‰ To discuss the opportunity of quality

improvement

  • ‰ To describe progress to date of the

National Quality Collaborative (CMA/ Specialist Forum)

  • ‰ What can you do to improve quality?
slide-5
SLIDE 5
  • Leadership. Knowledge. Community.

5

What is Quality?

slide-6
SLIDE 6
  • Leadership. Knowledge. Community.

6

Intermountain Health Care

slide-7
SLIDE 7
  • Leadership. Knowledge. Community.

7

Intermountain Health Care

Dr Brent James

slide-8
SLIDE 8
  • Leadership. Knowledge. Community.

8

The he Int nter ermount mountain ain Healt Healthcar hcare e Way Way

  • ‰ Apply the rigorous measurement tools

developed for clinical research to routinely measure clinical variation in routine care performance

  • ‰ Examine quality, utilization and efficiency
  • ‰ Learning Approach; not a judgmental

approach

  • ‰ Focus on the process; not on the persons
slide-9
SLIDE 9
  • Leadership. Knowledge. Community.

9

The he Oppor Opportunit unity

  • ‰ Care often falls short of its theoretical potential
  • ‰ Well documented massive variation in practices
  • ‰ High rates of inappropriate care
  • ‰ Unacceptable rates of preventable care-related

patient injury and death

  • ‰ A striking inability to do “what we know works”
  • ‰ Huge amounts of waste leading to spiraling costs

that limits access to care – 50% of resource expenditures in hospitals is quality-associated “waste”

slide-10
SLIDE 10
  • Leadership. Knowledge. Community.

10

Intermountain Health care approach to protocols

  • ‰ Build evidence-based best practice protocols

results (memory-based medicine gets it right 50%

  • f the time!)
  • ‰ Incorporate them into clinical workflow
  • ‰ Embed data systems to track protocol variations

and short- and long- term

  • ‰ Demand that clinicians vary care based upon

patient need

  • ‰ Feed the data back in a “Learning Loop”
  • ‰ Consistently update and improve protocols
slide-11
SLIDE 11
  • Leadership. Knowledge. Community.

11

National Quality Collaborative National Specialist Forum Canadian Medical Association

slide-12
SLIDE 12
  • Leadership. Knowledge. Community.

12

2014 QC Re-cap

Winter 2014 - Support from SPF and CMA Board

Ad hoc Steering Committee confirmed direction

Summer - Discovery Conversations to inform QC

  • ptions/partnerships

SK HQC, HQC AB, BCPSQC, HQO, ON’s IDEAS, Cancer Care Ontario, Canada Health Infoway, RCPSC, CMPA, Accreditation Canada, CFHI, CPSI, CPAC, CIHI

Fall – Advisory Committee and CFHI ramping up

slide-13
SLIDE 13
  • Leadership. Knowledge. Community.

13

General Themes From Discovery Calls

  • ‰ All around support
  • ‰ Niche: physicians as leaders of change, peer-to-peer champions
  • ‰ NSS involvement - core asset
  • ‰ Spreading and scaling crucial
  • ‰ Physician-level and synoptic (template-style) reporting
  • ‰ Role of education, IT & KT
  • ‰ Early patient involvement
  • ‰ Suggested Focus: Unwarranted Clinical Practice Variation
slide-14
SLIDE 14
  • Leadership. Knowledge. Community.

14

Unwarranted/Unexplained CPV

slide-15
SLIDE 15
  • Leadership. Knowledge. Community.

15

Distribution of Ontario hospitals by ratio of PCI:CABG procedures

Tu, J et al. CMAJ 2012. DOI:10.1503/cmaj.111072

slide-16
SLIDE 16
  • Leadership. Knowledge. Community.

16

PCI/CABG ratio by cardiologist

Tu, J et al. CMAJ 2012. DOI:10.1503/cmaj.111072

slide-17
SLIDE 17
  • Leadership. Knowledge. Community.

17

Next Steps

  • ‰ What comes next depends on:
  • ‰ What role CMA wants to play in the Quality

Agenda

  • ‰ Whether CFHI gets funding in Federal

Budget, allowing for National Quality Focused Learning Collaborative

  • ‰ Most importantly, CFHI and CMA are

committing to advance work in this area

slide-18
SLIDE 18
  • Leadership. Knowledge. Community.

18

Role of Participating NSS/ Physicians if CFHI gets Federal Funds

Identify physicians to lead CFHI applications

Operationalizing the QI Collaborative

  • ‰ Designing improvement plans
  • ‰ Creating indicators
  • ‰ Developing stakeholder engagement strategy
  • ‰ Implementation
  • ‰ Evaluation and measurement
  • ‰ Preparing for spread

Need for supportive participating institution

Team members attend face-to-face learning sessions & webinars

slide-19
SLIDE 19
  • Leadership. Knowledge. Community.

19

Regardless of CFHI funding, we propose that all QC organizations

  • ‰ Identify 1-3 CPV areas
  • ‰ Outline why these are patient care issues
  • ‰ Encourage ≥ 1 MD-level CPV report
  • ‰ Base priorities on member input
  • ‰ Follow-up phase - creation of action plans
slide-20
SLIDE 20
  • Leadership. Knowledge. Community.

20

What will it take?

  • ‰ Standardized order sets
  • ‰ Clinical Pathways
  • ‰ Ultimately, eMR with POC clinical decision

support prompts

  • ‰ Measurement, KPI’s, Audit and Feedback
  • ‰ NSS’ set targets in areas with wide clinical

practice variation

  • ‰ Constant Quality Improvement Efforts
slide-21
SLIDE 21
  • Leadership. Knowledge. Community.

21

Quality is Job 1

Lucy Savitz 2015

slide-22
SLIDE 22
  • Leadership. Knowledge. Community.

22

Your Role in Quality

Lucy Savitz 2015

slide-23
SLIDE 23
  • Leadership. Knowledge. Community.

23

Team Sport: Plan, Do, Study, Act

slide-24
SLIDE 24
  • Leadership. Knowledge. Community.

24

Hunches can lead to improvement

Innovations

slide-25
SLIDE 25
  • Leadership. Knowledge. Community.

25

Leading with Quality

  • ‰ Measure success in lives
  • ‰ Higher quality drives lower costs
  • ‰ Better Care is the least expensive care
  • ‰ Focus on those work processes (<10%)

that drive 95% of costs

slide-26
SLIDE 26
  • Leadership. Knowledge. Community.

26

Old Yiddish Proverb

Better has no limit….

slide-27
SLIDE 27
  • Leadership. Knowledge. Community.

27

Conclusions

  • ‰ Quality is key element of physician

leadership in the Healthcare System

  • ‰ National Specialty Societies have a major

role to play in improving quality

  • ‰ Advocate for tools
  • ‰ Education/culture change of all members in

quality improvement, identification and intervention in key areas of CPV