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Multi-Year Accessibility Plan (MYAP) 11 Presentation to Town of Richmond Accessibility Advisory Committee Agenda Item 4 November 29, 2017 Multi-Year Accessibility Plan (MYAP) 2013-2017 MYAP Strategy to prevent and remove barriers


  1. Multi-Year Accessibility Plan (MYAP) 11 Presentation to Town of Richmond Accessibility Advisory Committee Agenda Item 4 November 29, 2017

  2. Multi-Year Accessibility Plan (MYAP) • 2013-2017 MYAP Strategy to prevent and remove barriers  2013 Status Report  2014 Status Report 12  2015 Status Report  2016 Status Report  2017 Status Report

  3. Multi-Year Accessibility Plan (MYAP) • 2018-2022 MYAP Strategy to prevent and remove barriers 13

  4. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) • Town of Richmond Hill’s Vision  Strategic Plan  Economic Development Strategy 14 • Legislation  Accessibility for Ontarians with Disabilities Act (AODA)

  5. Town of Richmond Hill’s Vision “Strategic Plan” – 2009 • Stronger Connections • Better Choices • Move Vibrant 15 • Wise Management of Resources  Phase 1 – Implementation Plan  Phase 2 – Implementation  Phase 3 – Implementation (strengthening our people, technology and financial resources)

  6. Town of Richmond Hill’s Vision “Strategic Plan” – 2009 Accomplishments Phase 1 & 2 • 270 million invested in community infrastructure (Bond Lake and Elvis Stojko arenas, Richvale Athletic Field, Soccer Fields at Richmond Green & Crosby Park, Dorothy Price Park and Shawn Beggs Park) • New parks and play spaces ; Laurentian Park, Grace Lawrence Park, Mary 16 Dawson, Lake Wilcox Park and Promenade, Jefferson Salamander Park, Cordove Park, Hidden Springs park, Hughley Park and Little Don Park. • Better connections - 52 km of new trails, 50 km of new sidewalks and 160 km of signed bike routes. • Diverse needs – mix of house including two affordable housing projects • Completion of Viva Next Rapidway – Hwy 7 • Design of Yonge Street Roadway to connect community to GTA by transit .

  7. Town of Richmond Hill’s Vision “Strategic Plan” Phase 3 • 84.5 million designated for 2016 community infrastructure investments and 61.8 million budgeted for 2017 • Council approved – Civic Precinct Project – transform land Yonge Street & Major Mackenzie Drive – vibrant community space: – Central library 17 – Amphitheatre – Skating rink/reflecting pool – Public square – Municipal offices • Launch RichmondHill.ca – accessible, interactive calendars, searchable directory of parks, trails and facilities (2000 locations)

  8. Town of Richmond Hill’s Vision “Strategic Plan” Phase 3 • Development and approval of David Dunlap Observatory Park Master Plan 18

  9. Town of Richmond Hill’s Vision “Strategic Plan” Phase 3 • Morgan Boyle Park Canada 150 Revitalization Project – theme park splash pad • Lake Wilcox Park – Youth Area (basketball, skateboard and beach volleyball facilities, gazebo/shade structure, lighting and Wi-Fi service) 19 • Oak Ridges Library • Ed Sackfield Arena Expansion • Highway 404 overpass East Beaver Creek (Hwy 7 and 16 Avenue) • Urban Forest Plan – planting and restoration of trees. • New Parks: Bradstock Park, David Hamilton Park, Harris Beach Local Park and Duke of Richmond North Park.

  10. Town of Richmond Hill’s Vision “Strategic Plan” Phase 3 Strengthen people, financial services and technology ! 1. Employee Strategy 2. Financial Plans 3. IT Strategy: 1. Employee Strategy – understand employee needs (state of current 20 workforce, employment trends and feedback from surveys) 2. Financial Plans – policies and actions in place to strengthen Town’s fiscal resources. 3. IT Stategy

  11. Town of Richmond Hill’s Vision “Strategic Plan” – 2009 Phase 3 Strengthen people, financial services and technology ! 3. IT Strategy • Active RH is an online recreation registration (capacity 5,000 registrations at a time) 21 • Agenda Management System – automated system for agendas, minutes and staff reports • Customer Relationship Management – software captures inquires, service request for better tracking, analytics and reporting. • Maximo –public works service calls (assign and track work) • Enterprise Resource Planning – brings HR, financial and procurement systems together to improve data quality and decision making. • Planning & Regulatory System – by-law tracker, licensing and permits.

  12. Town of Richmond Hill’s Vision “Economic Development Strategy” Helps guide Richmond Hill’s economic growth – new trends and emerging sectors. Benefits of working, living and doing business in Richmond Hill: 22 • Excellent transportation infrastructure • Strategic central location • Highly skilled and educated workforce • Ethnic diversity • Strong corporate support from Richmond Hill staff • Growing economy

  13. Town of Richmond Hill’s Vision “Economic Development Strategy” Benefits of working, living and doing business in Richmond Hill: How: Regional centre for business support and innovation (business • 23 mentorship, programs & outreach, advanced broadband) • Creative Centre – cultural plan, creative revitalization, Yonge street revitalization plan, digital main street, extension of TTC, promote local employment, transportation infrastructure. • Engagement & interaction with regional post-secondary schools and local businesses. • Attract businesses by promoting Richmond Hill as a premier business location with economic opportunities

  14. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) Legislation Accessibility for Ontarians with Disabilities Act (AODA) • Customer Service Standard 24 • Integrated Accessibility Standards Regulation Employment o Information and Communications o Transportation o Public Spaces o

  15. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) Customer Service Standard • Policies – updated new changes – service animals & support persons • Provide staff training 25 • Inclusion of persons with disabilities on town committees • Post notice of service disruption Are there areas we need to improve on?

  16. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) Integrated Accessibility Standards Regulation General Requirements 26 Policies o Staff Training o MYAP new five year plan o Reporting – status updates o Are there areas we need to improve on?

  17. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) Employment Standard Recruitment – advertised vacancies o The Town of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection 27 process, please advise Human Resources if you require an accommodation. Assessment - testing o Retention – employee supports, individual o accommodation plan, return to work process. Are there areas we need to improve on?

  18. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) Employment 28

  19. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) Information and Communications Standard Accessible formats and communication o supports (the way we provide information) 29 Are there areas we need to improve upon?

  20. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) Information and Communications Standard Accessible website – agendas, minutes, contact o us, calendars and other public information. 30 Are there areas we need to improve upon?

  21. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) Integrated Accessibility Standards Regulation Public Spaces Standard (New build forward basis or major renovations) Recreational trails and beach access routes o 31 Outdoor public eating areas o Outdoor play spaces; o Exterior paths of travel o Accessible parking o Service related elements o Are there areas we need to improve upon?

  22. Creating a New 2018 - 2022 Multi-Year Accessibility Plan (MYAP) What other initiatives should we look at or improve on? • IT Strategy • Regional centre for business support and 32 innovation

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