Mario E. Moreira Agile/Lean Coach and Consultant Emergn Limited - - PowerPoint PPT Presentation

Mario E. Moreira Agile/Lean Coach and Consultant – Emergn Limited Author, Scrum Master, Enterprise Change Agent March 18, 2014

Welcome!

• Enterprise Consultant with Emergn helping

companies transform to Agile. Coached 50 teams

• Writer of the Agile Adoption Roadmap Blog (at

http://cmforagile.blogspot.com/)

• CSM and CSP having implemented Scrum, XP, &

Kanban at the product and organizational levels.

• Author of:

w Being Agile: Your Roadmap to Successful Adoption of Agile, 2013, Apress (Springer) w Agile for Dummies, 2010, Wiley and written for CA Agile Vision Product Marketing w Adapting Configuration Management for Agile Teams, 2009, Wiley w Software Configuration Management Implementation Roadmap, 2004, Wiley

• Being Agile - What it takes to gain the business benefits of Agile

(C) Mario E Moreira 2014

• A Common Case Study
• Why Agile isn’t always Successful
• Applying the RICH Deployment model

This Evening’s Roadmap

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

The Agile Journey…

• Training
• Sprints
• Short Sprint Planning
• Long Daily Stand-ups
• No Retrospectives
• Project Manager
• Requirements delivered

upfront

• Reviews within team

and no customer

• Business as usual with

management

But it

But this isn’t surprising…

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

The Chaos Manifesto: The Standish Group 2012

Why this session?

• Not seeing the business benefits (and outcomes)

that Agile can bring

• Not really living Agile values and principles
• Not really sure how to get started

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

So Why isn’t Agile always Successful?

May I suggest…

• Agile isn’t seen as a culture change for many
• People stick to the old way of thinking
• Agile is limited to just the development team
• Few treat Agile as a journey

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Agile is a Culture Change

• Too much focus on mechanics
• You can’t be “done” with Agile
• Requires self-organizing teams
• It really does require a different way of

thinking

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Culture change takes time

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Small Medium Large Years Months Weeks

Skills Culture Procedure

Magnitude ¡of ¡Change Time ¡to ¡Adjust Change ¡Type

How long does it take to become Italian?

• Driving a Ferrari?
• Ordering breakfast in Italian?
• Adopting local customs?

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Self-Organizing culture

• Moving from Command-n-Control to Self-

Organizing team culture

w Management steps back and Team steps up

• Teams scrub, decompose, and size work

w Decisions are at the level of most knowledge

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Step Back

Ownership Accountability Responsibility

• f Work

Step Up

Cultural Chasm

• Too much focus on the mechanics (doing)

with little focus on the values and principles

• In order to cross the Agile chasm, we must

embrace the Agile values and principles

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

New way of Thinking

• People know more about the mechanics

(practices), then they know about the values and principles

• 1. 66% could name 3 of the 5 Scrum

events as you can

• 2. 10% could name 3 of the 12 Agile

Principles as you can

• How well do you know the Agile Principles?

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Are we really aligning with Agile Principles? *

• Satisfy Customer with

Valuable Software

• Welcoming Change to

Requirements

• Frequent/Continuous

Delivery

• Business and Development

Work Together

• Motivated Individuals who

are Trusted

• Face-to-Face

Communication

• Working Software as

Measure of Progress

• Sustainable Pace
• Technical Excellence
• Simplicity
• Self-Organizing Teams
• Reflection for

Improvement

*Abridged

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

We rely on our ‘rules of thumb’

Most were established in the age of manufacturing

On-time Delivery is good

• What happens?

w Buffers w Padded estimates w Gold-plating w Waiting

• Outcome

w Slower

• Better

w Optimize Flow for faster delivery

Customer knows what they want

• What happens?

w Top of mind w Guess w Current problem w Brain-dump

• Outcome

w Incorrect requirements

• Better

w Feedback loops w They know it when they see it

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Agile isn’t just for the Team

• Too much focus on Development Team

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Team

Mgt

Exec

What about the up-line? What role do they play?

Agile isn’t just for the Team

• Not enough involvement from the business
• Business and Development Work Together*
• Business provides value and prioritization of

customer need

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Team

Business

Customer Customer Customer

Agile isn’t just for the Team

• Too much focus on “build”
• Agile optimizes for the whole

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Build Idea Wait… Gov

End-to-End Flow Development Flow Development Flow

Treating Agile like a Journey

• Ready, Implement, Coach,

Hone (RICH)

• Deployment Model for

achieving an Agile transformation

• Primarily focused on readiness
• Does not tell you what to do,

but asks you consider your context and your own action

• Aligns with the inspect-and-

adapt framework

Ready Implement Coach Hone

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

The RICH Deployment Model can be found in

To be a successful farmer, one must first know the nature of the soil

– Xenophon, Oeconomicus

Readiness

• Conditioning the soil (aka, mind) prior to growing the

seeds (aka, the people)

• Focusing on the what and why
• Assessing the current environment
• Understanding the context
• Laying the groundwork of agile values and principles
• Discussing business benefits
• Gauging the willingness
• Shaping the implementation accordingly

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

What Agile is and isn’t

• Agile are Values and Principles
• Myths about Agile

w No documentation, no design, no planning, team does whatever they like, silver bullet, undisciplined, one way, not predicable

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

• Communication Vision for messaging
• Create buzz
• Listen to concerns
• Language on values, flow, and quality
• Use appropriate channels
• Signal in the new culture
• Align story telling to the culture you want
• Adapt rewards

Language around Agile

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

G

• A

g i l e

Drivers for organizational change

• Examine the drivers around Agile
• Is it targeted toward teams only
• Is going to Agile tied to business goals?

w Is it a trend or is there belief? w The answer is often in between

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Reactive Proactive

Trendy Competition Not Working Cost Productivity Time-to-Market Morale Value Belief

• Does company vision include objectives regarding

customer and employee engagement?

• Ensuring commitment to change
• Adapting reward to customer value and self-organizing

teams

Agile as part of your Business Strategy

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Customer Engagement Employee Engagement

Continuous and Adaptive (aka, Agile)

Increased Sales Increased Productivity

Organizational Objectives

Approach Result Incentive

• Understand the current level of stakeholder buy-in (or

resistance) at various levels

• Explain their role

w Funding and resources w Aligning leadership around Agile w On-going communication w Adapt language toward value

• Evaluate engagement (how willing?)

Executive and stakeholder buy-in

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

If you do not manage culture, it manages you… – Edgar Schein

• Cultural transformation does not happen in an ad hoc

manner

• What is the scope of your deployment?
• Who are the sponsor and champions?
• What is your incremental path?
• What support will be provided?

Treat Agile Transformation as an initiative

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

State of engineering and Agile

• To know where you

are, its important to baseline

• If no Agile, baseline

engineering practices

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Determine team willingness and capability

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Capability How capable are team members in Agile methods Willingness How willing are team members and mgt to move to Agile

• Laying the groundwork to educate
• Self-organizing vision
• Awareness
• Training
• Coaching
• Reading
• Giving Back
• Education-led Transformation

Education Vision

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

• How do you know you are Agile?

w Are you “Doing Agile” (i.e., mechanical adoption)? w Are you “Being Agile” (i.e., cultural transformation)? w Are you receiving business benefit (revenue)?

Agile Measures of Success

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

• Agile is really a culture change
• It is a new way of thinking
• More than just the development team
• Agile as a journey

Wrap-up and take-aways

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Questions and Answers

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Thank You!

Consider the new Agile book entitled: Being Agile: Your Roadmap to adopting Agile Check out my Agile Adoption Blog at: http://cmforagile.blogspot.com/

Give-aways

Being Agile - What it takes to gain the business benefits of Agile (C) Mario E Moreira 2014

Being Agile by Mario Moreira Why Change? by Emergn