SLIDE 1
lower shore clinic One Sto p Sho p Our notion was that a patient - - PowerPoint PPT Presentation
lower shore clinic One Sto p Sho p Our notion was that a patient - - PowerPoint PPT Presentation
Cre ating a One -Sto p He althc are Sho p The expansion and augmentation of services at The expansion and augmentation of services at lower shore clinic One Sto p Sho p Our notion was that a patient should be able to receive all
SLIDE 2
SLIDE 3
One Sto p Sho p
Our notion was that a patient should
be able to receive all clinical services under the same roof.
Primary Care
Behavioral Health Care
Pharmacy
SLIDE 4
Why?
E
nc o urag e pre ve ntio n rathe r than E R use
Re duc e he alth disparitie s Re duc e c hro nic c o mo rbid c o nditio ns Re duc e pre mature de ath I
mpro ve me dic atio n adhe re nc e
SLIDE 5
Why?
I mpro ve ac c e ss to c are
Re duc e transpo rtatio n barrie rs
Capitalize o n e stablishe d re latio nships
Same day ac c e ss
I nte g rate be havio ral and primary c are
SLIDE 6
One Sto p Sho p
SLIDE 7
One Sto p Sho p
Co llabo ratio n ve rsus I
nte g ratio n
Co llabo ratio n is a pro c e ss thro ugh
whic h re latio nships are de ve lo pe d amo ng he althc are pro fe ssio nals to e ffe c tive ly inte rac t and wo rk to ge the r fo r the mutual go al o f safe and quality patie nt c are .
SLIDE 8
One Sto p Sho p
Co llabo ratio n ve rsus I
nte g ratio n
I nte gratio n is a pro c e ss o f bringing to ge the r pro vide rs and se rvic e s ac ro ss disc ipline s and se ttings to fo c us o n partic ular c o nditio ns o r c are e piso de s. (Ko vne r & Knic kman, 2011)
SLIDE 9
One Sto p Sho p
SLIDE 10
One Sto p Sho p
“Co nc e rn has be e n g ro wing that
traditio nal c are is o fte n to o frag me nte d, unc o o rdinate d, and ine ffic ie nt, le ading to unde sirable patie nt e xpe rie nc e s, subo ptimal
- utc o me s, and unne c e ssarily hig h
c o sts” (Sc ho e n e t al, 2006).
SLIDE 11
One Sto p Sho p
“Pro fe ssio nal e xpe rtise and
kno wle dg e are o fte n lo c ate d in dispe rse d c e nte rs … and thus disc o nne c te d fro m the lo c al he althc are e nviro nme nt o f patie nts” (Hanne mann, 2011).
SLIDE 12
Case lo ad Gro wth
200 400 600 800 1000 1200 F Y10 F Y11 F Y12 F Y13 F Y14 F Y15 F Y16
Primary Care o nly Primary Care - inte g rate d Outpatie nt Me ntal He alth Clinic
SLIDE 13
how?
same space, same governance weekly team meetings
Mondays difficult cases, QA, admin staff
Wednesdays liaison with outreach/PRP
warm transfer, augmentation of services opened an on-site pharmacy
SLIDE 14
SLIDE 15
SLIDE 16
SLIDE 17
what?
48.5% re duc tio n in E
R visits fo r no n-urg e nt c are
90% o f patie nts with c hro nic so matic c o nditio ns
are c o mpliant with pre ve ntive c are
I
nc re ase d the amo unt o f patie nts re c e iving a physic al in a ye ar, pro je c te d 360 – ac tual 434
De ve lo pe d and maintain He althy L
iving g ro up fo r
Dual Diag no se d patie nts within PRP.
SLIDE 18
One Sto p Sho p
SLIDE 19
(1,000,000)
- 1,000,000
2,000,000 3,000,000 4,000,000 5,000,000 2009 2010 2011 2012 2013 2014 2015
L
- we r Sho re Clinic financ e s 2009 -- 2015
F F S re ve nue g ra nts pharmac y
- the r
to tal re ve nue pro g ra m se rvic e s manag e me nt and g e ne ral to tal e xpe nse varianc e