ICG Commerce – Confidential and Proprietary Information ICG Commerce – Confidential and Proprietary Information
Key Elements of Category Management Lori Kelley Category Management - - PowerPoint PPT Presentation
Key Elements of Category Management Lori Kelley Category Management - - PowerPoint PPT Presentation
Key Elements of Category Management Lori Kelley Category Management COE Lead, ICG Commerce ICG Commerce Confidential and Proprietary Information ICG Commerce Confidential and Proprietary Information Agenda What is Category
ICG Commerce – Confidential and Proprietary Information
Agenda
- What is Category Management?
- Key Elements of Category Management
- Category Management Lifecycle
- Category Management Workbench
- Category Management Value
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- 1. Ensure Delivery and Tracking of Realized Savings
Implementation Category Planning Spend and Savings Management Compliance Management and Reporting Continuous Improvement
- Develop and
maintain Annual Category Strategy
- Monitor contract
expirations and develop action plans
- Ensure vendor
enablement is complete prior to go-live
- Communicate
relevant data to field and relevant functional groups
- Identify and
manage gaps in reported spend/savings numbers versus projections
- Report commodity spend
with non-preferred suppliers
- Develop methods to drive
field spend to preferred supplier for commodity
Price Management
- Work to ensure
suppliers are complying with contracted pricing terms
- Drive process
improvements to help lower the cost of business for client
- 2. Maintain and Improve the Performance of the Supply Base
Supplier Performance Management Continuous Improvement
- Track applicable KPIs for each supplier
- Conduct end-users surveys regarding
supplier performance
- Review performance data with suppliers
and develop action plans to resolve issues
Re-Sourcing
- Drive process
improvements to reduce total cost of
- wnership for client
- Identify areas or sub-categories
where service needs are not met under current agreement
- Work to optimize the delivery
platform to ensure service levels are acceptable
What does Category Management do?
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Key elements of Category Management
Service
Providing price control services, including
supplier price audit, price file management, price impact analysis, e-catalog content management
Price Management
Higher degree of certainty that
identified savings will be realized
Delivers monthly spend/savings reporting for
sourcing & CI projects; compliance visibility by location/unit; corrective action plans
Compliance Management & Monitoring
Objective, auditable, visibility
into spend, savings, & compliance patterns, attainment of realized savings
Developing annual plans, specifying the
sourcing & category management projects w/ realized savings forecasts
Category Planning
Sets the category direction and
- goals. Can help measure
procurement’s impact on department budgets
Description Ensures
Providing site specific implementation and
contract rollout support post sourcing
Implementation
Higher degree of realized
savings through higher adoption 4
Review & analyze spend & savings; uncover
underlying issues that create variances; develop action plans to address root causes
- f variances
Spend & Savings Management
Higher degree of certainty that
identified savings will be
- realized. Understanding of
spend
Identifying and implementing ongoing, post
sourcing, continuous cost improvement programs
Continuous Improvement
Ongoing TCO improvement,
sustainability
ICG Commerce – Confidential and Proprietary Information
Key elements of Category Management
Service
Project based re-sourcing of category spend,
including sourcing, negotiations and/or renegotiation of PO/contract terms, pricing, etc.
Re-sourcing
Ongoing cost competitiveness
Description Ensures
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Developing & implementing action plans to
address stakeholder concerns and
- pportunities.
Stakeholder Management
Awareness of potential
systemic issues; opportunity identification
Day to day management of the supplier
relationship; resolution of tactical issues, score carding performance, contract management, etc.
Supplier Performance Monitoring & Management
Increased supplier
performance which yields lower total cost of ownership
ICG Commerce – Confidential and Proprietary Information
Category Management Lifecycle
Implementation Spend & Savings Compliance Re-Sourcing Supplier Performance Management Price Management Category Planning Compliance Management Continuous Improvement Stakeholder Management CM Lifecycle for Typical Category
Early Lifecycle 0 – 6 Months Post Sourcing Late Lifecycle 18 + Months Post Sourcing Ongoing 6
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Category Management Workbench
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Category Planning
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Implementation
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Spend, Savings & Compliance
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Price File Management
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Continuous Improvement
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Supplier Performance Management
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Stakeholder Relationship Management
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ICG Commerce – Confidential and Proprietary Information
Through CM your organization can experience 5 - 30% gains post sourcing
Improvement Opportunity Solution Savings Potential
Specification change Substitution of lower cost, product with equal fit/function 5 – 20% Specification substitution & standardization Implement new product across company 10 – 25% Compliance Improvement Re-implement targeted low adopting locations 5 – 10% Decrease number of suppliers Leverage additional product lines & services 5 – 20% Demand/TCO management Reduce monthly air filter change to quarterly w/ higher price filter 10 – 30% Transaction / Service Level process improvement / rationalization Increase average order size and achieve discounts 3 – 6% Inventory analysis, rationalization Supplier buyback of “C” or “B” items, VMI 5 – 20%
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