Key Elements of Category Management Lori Kelley Category Management - - PowerPoint PPT Presentation

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Key Elements of Category Management Lori Kelley Category Management - - PowerPoint PPT Presentation

Key Elements of Category Management Lori Kelley Category Management COE Lead, ICG Commerce ICG Commerce Confidential and Proprietary Information ICG Commerce Confidential and Proprietary Information Agenda What is Category


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ICG Commerce – Confidential and Proprietary Information ICG Commerce – Confidential and Proprietary Information

Lori Kelley Category Management COE Lead, ICG Commerce

Key Elements of Category Management

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ICG Commerce – Confidential and Proprietary Information

Agenda

  • What is Category Management?
  • Key Elements of Category Management
  • Category Management Lifecycle
  • Category Management Workbench
  • Category Management Value

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ICG Commerce – Confidential and Proprietary Information 3

  • 1. Ensure Delivery and Tracking of Realized Savings

Implementation Category Planning Spend and Savings Management Compliance Management and Reporting Continuous Improvement

  • Develop and

maintain Annual Category Strategy

  • Monitor contract

expirations and develop action plans

  • Ensure vendor

enablement is complete prior to go-live

  • Communicate

relevant data to field and relevant functional groups

  • Identify and

manage gaps in reported spend/savings numbers versus projections

  • Report commodity spend

with non-preferred suppliers

  • Develop methods to drive

field spend to preferred supplier for commodity

Price Management

  • Work to ensure

suppliers are complying with contracted pricing terms

  • Drive process

improvements to help lower the cost of business for client

  • 2. Maintain and Improve the Performance of the Supply Base

Supplier Performance Management Continuous Improvement

  • Track applicable KPIs for each supplier
  • Conduct end-users surveys regarding

supplier performance

  • Review performance data with suppliers

and develop action plans to resolve issues

Re-Sourcing

  • Drive process

improvements to reduce total cost of

  • wnership for client
  • Identify areas or sub-categories

where service needs are not met under current agreement

  • Work to optimize the delivery

platform to ensure service levels are acceptable

What does Category Management do?

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Key elements of Category Management

Service

 Providing price control services, including

supplier price audit, price file management, price impact analysis, e-catalog content management

Price Management

 Higher degree of certainty that

identified savings will be realized

 Delivers monthly spend/savings reporting for

sourcing & CI projects; compliance visibility by location/unit; corrective action plans

Compliance Management & Monitoring

 Objective, auditable, visibility

into spend, savings, & compliance patterns, attainment of realized savings

 Developing annual plans, specifying the

sourcing & category management projects w/ realized savings forecasts

Category Planning

 Sets the category direction and

  • goals. Can help measure

procurement’s impact on department budgets

Description Ensures

 Providing site specific implementation and

contract rollout support post sourcing

Implementation

 Higher degree of realized

savings through higher adoption 4

 Review & analyze spend & savings; uncover

underlying issues that create variances; develop action plans to address root causes

  • f variances

Spend & Savings Management

 Higher degree of certainty that

identified savings will be

  • realized. Understanding of

spend

 Identifying and implementing ongoing, post

sourcing, continuous cost improvement programs

Continuous Improvement

 Ongoing TCO improvement,

sustainability

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Key elements of Category Management

Service

 Project based re-sourcing of category spend,

including sourcing, negotiations and/or renegotiation of PO/contract terms, pricing, etc.

Re-sourcing

 Ongoing cost competitiveness

Description Ensures

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 Developing & implementing action plans to

address stakeholder concerns and

  • pportunities.

Stakeholder Management

 Awareness of potential

systemic issues; opportunity identification

 Day to day management of the supplier

relationship; resolution of tactical issues, score carding performance, contract management, etc.

Supplier Performance Monitoring & Management

 Increased supplier

performance which yields lower total cost of ownership

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Category Management Lifecycle

Implementation Spend & Savings Compliance Re-Sourcing Supplier Performance Management Price Management Category Planning Compliance Management Continuous Improvement Stakeholder Management CM Lifecycle for Typical Category

Early Lifecycle 0 – 6 Months Post Sourcing Late Lifecycle 18 + Months Post Sourcing Ongoing 6

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Category Management Workbench

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Category Planning

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Implementation

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Spend, Savings & Compliance

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Price File Management

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Continuous Improvement

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Supplier Performance Management

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Stakeholder Relationship Management

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Through CM your organization can experience 5 - 30% gains post sourcing

Improvement Opportunity Solution Savings Potential

Specification change Substitution of lower cost, product with equal fit/function 5 – 20% Specification substitution & standardization Implement new product across company 10 – 25% Compliance Improvement Re-implement targeted low adopting locations 5 – 10% Decrease number of suppliers Leverage additional product lines & services 5 – 20% Demand/TCO management Reduce monthly air filter change to quarterly w/ higher price filter 10 – 30% Transaction / Service Level process improvement / rationalization Increase average order size and achieve discounts 3 – 6% Inventory analysis, rationalization Supplier buyback of “C” or “B” items, VMI 5 – 20%

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