Jon Peek - COO David Kraai Technology Director Company Overview - - PowerPoint PPT Presentation
Jon Peek - COO David Kraai Technology Director Company Overview - - PowerPoint PPT Presentation
The Broward Office of Inspector General Jon Peek - COO David Kraai Technology Director Company Overview The Daily Journal (DJCO) Legal Publishing (100 years) Justice Case Management (30 Years) Charlie Munger Chairman of
Company Overview
- The Daily Journal (DJCO)
- Legal Publishing (100 years)
- Justice Case Management (30 Years)
- Charlie Munger – Chairman of the Board
- 220 Employees
- 500 Active Global Courts, Offices and Agencies
Probation Defender Prosecutor Court
Our Markets and Customer Types
General Jurisdiction Limited Jurisdiction Appellate Administrative Law Board Review Tribal Government Attorney General District Attorney City Attorney Medicaid Fraud State Bars Victim Services Public Defense Conflict Defender Appellate Defender Private Defender Pretrial Diversion Probation Supervision Detention Drug Court
Your Support Team
Support organization includes 42 dedicated team members Response and Resolution Times for the Period 7/1/2017 to 12/31/2017
3,490 Cases solved Median Response Time: 1.0 minute Median Resolution Time: 0.3 hours
Matter # Generation Matter update Task MGMT Calendar Events Document MGMT Party MGMT Workflow Validation Matter Management Assignment Matter Closing Investigation Final Report Notifications Online/email Matter Status and Results
Matter Lifecycle
Matter / Tip Intake Portal Submission eSuite Entry Form Matter/Tip Entry
Intake / Entry
Workflow | Notification | Assignment
Update / Management
Closing and Reporting
Ease of Use
- Easy to use and learn with OIG specific in-line help
- Use of current/familiar browser-based technologies
- Leverage technologies like SIRI, Google, GPS
- Friendly data entry messages and data validation
- Mouse and keyboard shortcut friendly
- Dashboard and work queue focus
eProsecutor For Investigators
- Complete Office Solution
- Full Investigation Functions
- Task Management
- Matter Assignment Queues
- Calendaring
- Checklists
- Approval Queues
- Time and Expense
- Complete Document Management
- Subpoena system
- Document Versioning
- Document indexing/searching
- Redaction/Annotation
- Electronic Signatures/Stamping
- Integrated Scanning
Web-Based System
- Phones, tablets, PC, Mac
- Locally installed/remotely accessible
PUBLIC USERS /FILERS OTHER GOVERNMENT ACCESS PUBLIC PORTAL
eSuite
APPLICATION SERVER INTERNAL USERS SCANNER MS WORD MS OUTLOOK DATABASE SERVER
DOCUMENT STORAGE
FIREWALL
Implementation Approach
Agile
Hands On Prioritizing Configuration Sprint (2wks) Testing
- Iterative approach
- User hands-on starts on
Day 1
- Requirements and
solutions evolve throughout the process
- Collaboration between
cross-functional teams
- Highly configurable product
- You are unique, your system should be too
- Market experienced personnel
- Fixed price not fixed effort
- Expensive change orders – NOT our business model
- User acceptance before you pay Anything
- World-class support organization to back you up