Jean Tabaka, Rally Software @jeantabaka growth good change weird - - PowerPoint PPT Presentation

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Jean Tabaka, Rally Software @jeantabaka growth good change weird - - PowerPoint PPT Presentation

Jan 13, 2024 165 likes •1.55k views

Applying Design Thinking and Complexity Theory in Agile Organizations Jean Tabaka, Rally Software @jeantabaka growth good change weird An Agile Adoption Story 2002 5000 14 7 1 1 Bureaucracy Cookbook Agile Algorithm

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Applying Design Thinking and Complexity Theory in Agile Organizations

Jean Tabaka, Rally Software @jeantabaka

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growth

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good

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change

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weird

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An Agile Adoption Story

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2002

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5000

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14

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7

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1

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1

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Bureaucracy

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“Cookbook Agile”

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Algorithm

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http://www.flickr.com/photos/virtualeyesee/6107062655

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FOLL FOLLOW

the PLAN

PLAN

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Lack of innovation

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Diminishing customer base

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Escalation

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Agile “blame game”

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Organizations

MOST

have what appear to be suicidal tendencies” “

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Agile adoptions need to leverage the science of complexity

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Agile adoptions need to leverage the discipline of design thinking

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Our journey must embrace vision with hunches, exploration and empathy

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3 thoughts

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Don’t latch onto a cookbook of Agile practices

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Invite principles and practices outside of Agile as your

  • rganization matures
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Combine emergence and resilience for sustained Agile innovation

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Death by Agile

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Thrive versus merely survive

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Leverage the wildly unexpected

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Why

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4 Dots

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6 Connections

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64 Patterns

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10 Dots

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45 Connections

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? Patterns

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Patterns

35,184,372,088,832

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http://www.flickr.com/photos/virtualeyesee/6107062655

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We live in an unordered, complex world

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We have complexity of…

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Organizations

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Code-base

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Customers

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Market

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We can’t afford to latch

  • nto recipes of…
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Order

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Control

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Algorithm

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Are you complex?

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“What you predict doesn’t come true.”

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“What worked yesterday, doesn’t seem to be working today.”

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“What you don’t know is unknown.”

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Are you a chef or a recipe follower?

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Analysis and induction alone cannot manage complexity

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We should must invite abductive logic

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We must invite mystery to allow innovative patterns to emerge

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How

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How do we make sense

  • f environments like this?
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http://en.wikipedia.org/wiki/Normal_distribution

Gaussian Probability is not sufficient

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But where are the low probability, high impact events?

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Pareto Plausibility seeks outliers

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Seek the low signal

  • utliers
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Cynefin

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David Snowden

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Probable Plausible Ordered Unordered

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Chaotic Simple Complicated Complex

Probable Plausible Ordered Unordered

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Chaotic Simple Complicated Complex

Probable Plausible Ordered Unordered

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Chaotic Simple Complicated Complex

Probable Plausible Ordered Unordered

Disorder

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The relationship between cause and effect

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Chaotic Simple Complicated Complex

Probable Plausible Ordered Unordered

  • bvious & repeatable

requires analysis or expertise

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retrospect, and not repeatable

not perceivable Disorder

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What practices are appropriate?

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Chaotic Simple Complicated Complex

Probable Plausible Ordered Unordered

Best practices Good practices Emergent practices

Action Disorder

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Relisience vs Robustness

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Effectiveness vs Efficiency

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Design Thinking

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George Kembel d.school, Stanford University

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“It is not possible to prove any new thought, concept

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– Charles Sanders Pierce

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Mystery Heuristics Algorithm

Exploration Exploitation

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Balance exploitation and exploration

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Reliability vs Validity

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The “Prediliction Gap”

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Combining design thinking and complexity theory

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What

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We have practices based

  • n these principles
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Probe, Sense, Respond

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Explore, Exploit

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Emergence and resilience

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Cynefin

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Cognitive Distribution

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Frequent experiments Pattern matching Exploring hunches

Probe, Sense, Respond

Complex Domain

15 – 30 people

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Chaotic Simple Complicated Complex Disorder

Evaluating your system

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Safe fail probes

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Actions in the Complex Domain

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Success, Failure, Amplification, Recovery

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“Shallow dives” into Chaos

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Chaotic Simple Complicated Complex Disorder

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Design Thinking

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Non-linear design thinking practices

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Design Thinking

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Create space for the wildly unexpected

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Vision & Empathy

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Organizations

MOST

have what appear to be suicidal tendencies” “

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We live in a world of complexity

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Agile adoptions need to leverage emergence in complexity

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Our journey must embrace vision with hunches, exploration and empathy

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Applying Design Thinking and Complexity Theory in Agile Organizations

Jean Tabaka, Rally Software @jeantabaka

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