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J u t t i a lndio's No. 1 locol seorch engine a n u a r y 2 1 , 2 0 1 9 B S E L i m i t e d Metropolitan Stock Exchange National Stock D e p a r t m e n t o f C o r p o r a t e Exchange of


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SLIDE 1

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lndio's No. 1 locol seorch engine

In accordance with Regulation 30 of the Securities and Exchange Board of lndia (Listing

  • bligations and Disclosure Requirements) Regulations, 2015, please find enclosed

nerewm a presentation to analysts / investors on the financial performance of the company for Unaudited Financial Results of the company for the 3'o quarter ended

December 31, 2018 We request you to take the same on record. Thanking You, ','ours faithfully, For Just Dial Limited Sachin Jain Company Secretary

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Metropolitan Stock Exchange

  • f lndia Limited

4th Floor, Vibgyor Towers, Plot

  • No. C 62,

G Block, Opp. Trident Hotel, Bandra Kurla Complex, Bandra (East), Mumbai - 400098 Scrip Symbol: JUSTDIAL

National Stock Exchange of lndia Limited

Listing Department Exchange Plaza Plot no. C/1, G Block Bandra-Kurla Complex, Bandra (E) Mumbai - 400051

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SLIDE 2

CORPORATE PRESENTATION

January 2019

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SLIDE 3

D I S C L A I M E R This Presentation has been prepared by Just Dial Limited (“Just Dial”) for investors, shareholders, analysts and other relevant stakeholders, solely for informational purposes. The information set out in this Presentation, including business overview, traffic related numbers, products related information, historical financial performance and any forecasts should not be considered as advice or a recommendation to investors or potential investors in relation to holding, purchasing or selling securities or other financial products. Before acting on any information, you should consider the appropriateness of the information having regard to these matters, any relevant offer document and in particular, you should seek independent financial advice. This presentation may contain forecasts/ forward looking statements based on facts, expectations, and/or past figures relating to the business, financial performance and results of the Company. As with all forward-looking statements, forecasts are connected with known and unknown risks, uncertainties and other factors that may cause the actual results to deviate significantly from the forecast. Readers are cautioned not to place undue reliance on these forward looking statements. Forecasts prepared by the third parties, or data or evaluations used by third parties and mentioned in this communication, may be inappropriate, incomplete, or falsified. Neither the Company or any of its subsidiaries or any of its Directors, officers or employees thereof, provide any assurance that the assumptions underlying such forward-looking statements are fully free from errors nor do any of them accept any responsibility for the future accuracy of the opinions expressed in the Presentation or the actual occurrence of the forecasted

  • developments. Neither the Company nor its directors or officers assumes any obligation to update any forward -

looking statements or to confirm these forward-looking statements to the Company’s actual results. The contents of this presentation are confidential, and they must not be copied, distributed, disseminated, published

  • r reproduced, in whole or in part, or disclosed by recipients directly or indirectly to any other person. Just Dial makes

no representation or warranty as to the accuracy or completeness of this information and shall not have any liability for any representations (expressed or implied) regarding information contained in, or for any omissions from, this information or any other written or oral communications transmitted to the recipient in the course of its evaluation of the Company. Any information provided in this presentation is subject to change without notice. Q3 FY19 means the period Oct 1, 2018 to Dec 31, 2018 FY19 or FY 18-19 or FY 2019 means the Financial Year starting Apr 1, 2018 and ending Mar 31, 2019

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SLIDE 4

B U S I N E S S O V E R V I E W

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SLIDE 5

C O M PA N Y O V E R V I E W

Figures as on Dec 31, 2018

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SLIDE 6

K E Y S T R E N G T H S

^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

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SLIDE 7

N AT I O N W I D E P R E S E N C E

Nationwide coverage, branches in 11 cities across India Corporate Headquarters in Mumbai, Technology operations and R&D division in Bengaluru

Chandigarh Delhi NCR (Noida) Jaipur Ahmedabad Mumbai Bengaluru Coimbatore Chennai Hyderabad Pune Kolkata

4,143 employees in tele-sales, 5,098 feet-on-street sales force On-the-ground presence in 250+ cities pan India, covering 11,000+ pin codes

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SLIDE 8

78%

M O B I L E Mobile site & Apps

15%

D E S K T O P/ P C www.justdial.com

7%

V O I C E 88888-88888 P L AT F O R M S

^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

Traffic Share Q3 FY19 134.2 million^

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SLIDE 9

M O B I L E

Android, iOS & Windows Apps Predictive Auto-Suggest Company, Category, Product Search Map View of Category Search Location Detection Voice Search App Notifications JD Pay JD Social Maps & directions Location-based search service Ratings & Reviews Friends’ Ratings Favorites Search Plus

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SLIDE 10

W E B S I T E

Predictive Auto-Suggest Company, Category, Product Search Location Detection Maps & directions Operating hours Business logos Pictures & videos Ratings & reviews Friends’ Ratings Favorites Search Plus Popular Category Searches

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SLIDE 11

V O I C E

Operator-assisted Hotline Number One number across India 24 Hours a day x 7 Days a week Multi-lingual support Zero-ring Pickup Personalized Greeting Multiple queries in one call Instant Email & SMS

88888-88888

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SLIDE 12

LISTING OWN WEBSITE PAYMENTS RATINGS REACH

Every SME should be listed on Justdial - India's leading local search engine &

  • nline

marketplace Justdial can create websites for SMEs instantly, which are mobile-ready, dynamic & have transactional capabilities SMEs can accept digital payments from their customers - via JD Pay, an online payment mechanism Ratings are key to users’ decision- making, JD Ratings tool helps SMEs gather more ratings & reviews JD Social, a social media platform with curated content, provides great visibility to businesses rated by users

VA L U E P R O P O S I T I O N F O R S M E s

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SLIDE 13

U S E R E N G A G E M E N T

91.3 million Ratings & Reviews Mobile-verified, unbiased ratings Friends’ Ratings 10-Point Rating Scale Facebook & Twitter-shareable Photos Upload with Review Ratings shared on JD Social Robust Audit Mechanism

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SLIDE 14

T R A F F I C / V I S I T O R S

80.5 86.8 100.5 105.0 107.6 111.6 125.2 131.3 134.2 20 40 60 80 100 120 140 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Unique Visitors (million)

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SLIDE 15

9.5 9.0 9.9 9.6 9.0 8.6 9.4 8.9 8.6 24.3 25.6 28.0 26.5 25.0 24.0 23.5 21.8 20.3 46.8 52.2 62.7 69.0 73.6 79.0 92.3 100.5 105.3 20 40 60 80 100 120 140 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Unique Visitors split

Voice Web Mobile

T R A F F I C / V I S I T O R S

Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

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SLIDE 16

67.9 70.5 73.1 76.1 79.0 81.9 85.1 88.0 91.3 10 20 30 40 50 60 70 80 90 100 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Ratings & Reviews (million)

U S E R E N G A G E M E N T

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SLIDE 17

17.3 17.9 18.8 19.8 20.7 21.8 22.7 23.8 24.8

  • 2.5

5.0 7.5 10.0 12.5 15.0 17.5 20.0 22.5 25.0 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Active Listings - period end (million)

D ATA E N R I C H M E N T

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SLIDE 18

6.3 6.8 7.8 9.2 10.1 10.9 11.8 12.3 13.4 2 4 6 8 10 12 14 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Listings with Geocodes (million)

D ATA E N R I C H M E N T

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SLIDE 19

27.9 31.7 35.6 38.5 41.4 44.8 47.9 51.4 55.3 10 20 30 40 50 60 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Images in Active Listings (million)

D ATA E N R I C H M E N T

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SLIDE 20

11.6 13.3 15.4 17.3 18.7 19.8 20.8 21.9 22.8 3 6 9 12 15 18 21 24 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Cumulative App Downloads (million)

M O B I L E A P P S

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SLIDE 21

P R O D U C T O V E R V I E W

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SLIDE 22

J D - M O B I L E

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SLIDE 23

J D S O C I A L

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SLIDE 24

V O I C E S E A R C H

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SLIDE 25

N E W S / L I V E T V

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SLIDE 26

R A D I O / M O V I E S O N L I N E

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SLIDE 27

I M A G E S E A R C H / S T O C K P R I C E

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SLIDE 28

C H AT M E S S E N G E R

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SLIDE 29

J D PAY

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SLIDE 30

B E Y O N D S E A R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

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SLIDE 31

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

B E Y O N D S E A R C H

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SLIDE 32

B E Y O N D S E A R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

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SLIDE 33

B E Y O N D S E A R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

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SLIDE 34

B E Y O N D S E A R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

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SLIDE 35

B E Y O N D S E A R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

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SLIDE 36

B E Y O N D S E A R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

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SLIDE 37

B E Y O N D S E A R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

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SLIDE 38

B E Y O N D S E A R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

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SLIDE 39

B E Y O N D S E A R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

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SLIDE 40

F I N A N C I A L O V E R V I E W

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SLIDE 41
  • Paid Advertisers pay fixed monthly or annual

fees to run search-led advertising campaigns for their businesses on Justdial’s platforms

  • Various premium (Platinum, Diamond, Gold) &

non-premium packages available which determine placements in search results

  • Multiple factors determine pricing, such as

business categories of advertiser, geographies targeted, type of package

  • Add-on products such as website banner, own

website, JD Pay, JD Ratings, etc. available

  • Advertisers can pay annual amount upfront or

through monthly payment plans, ability to manage campaign online

  • Justdial

also runs multi-city/ national campaigns for pan-India advertisers

  • Sales team comprises of 4,143 employees in

tele-sales, 1,448 feet-on-street (marketing), and 3,650 feet-on-street (JDAs - Just Dial Ambassadors) as on Q3 FY19

KEY BUSINESS ATTRIBUTES E F F I C I E N T & P R O F I TA B L E B U S I N E S S M O D E L

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SLIDE 42

1,803 1,817 1,900 1,945 1,968 2,005 2,114 2,210 2,268

  • 250

500 750 1,000 1,250 1,500 1,750 2,000 2,250 2,500 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Operating Revenue (Rs million)

R E V E N U E

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SLIDE 43

298 359 373 429 508 489 624 631 605 16.5% 19.7% 19.6% 22.1% 25.8% 24.4% 29.5% 28.6% 26.7% 0% 5% 10% 15% 20% 25% 30% 35%

  • 100

200 300 400 500 600 700 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Adjusted EBITDA (Rs million) & Margin %

O P E R AT I N G M A R G I N

Note: Adjusted EBIDTA arrived after adjusting for ESOP & one-time expenses, if any. Numbers from 1Q FY19 onwards are based on IND AS 115. Due to application of IND AS 115 from 1 April 2018 onwards, there has been an impact on sales incentives expense recognition. Consequently, Employee Benefit Expense for 1Q FY19, 2Q FY19 and 3Q FY19 is lower by Rs26.8 million, Rs15.7 million and Rs3.2 million, respectively, vis-à-vis the amounts if erstwhile standards were applicable.

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SLIDE 44

59.8% 57.9% 53.7% 53.9% 52.5% 57.7% 53.3% 53.6% 53.1% 23.7% 22.4% 26.6% 24.0% 21.7% 17.9% 17.2% 17.9% 20.2% 5.9% 5.7% 5.1% 4.8% 4.6% 4.2% 4.0% 3.8% 3.8% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Expenses as % of Operating Revenue

Employee Costs (excl. ESOP expenses) Other Expenses Depreciation

C O S T S T R U C T U R E

Note: Numbers from 1Q FY19 onwards are based on IND AS 115. Due to application of IND AS 115 from 1 April 2018 onwards, there has been an impact

  • n sales incentives expense recognition. Consequently, Employee Benefit Expense for 1Q FY19, 2Q FY19 and 3Q FY19 is lower by Rs26.8 million, Rs15.7

million and Rs3.2 million, respectively, vis-à-vis the amounts if erstwhile standards were applicable.

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SLIDE 45

274 254 382 375 286 390 385 484 573 15.2% 14.0% 20.1% 19.3% 14.5% 19.4% 18.2% 21.9% 25.3% 0% 5% 10% 15% 20% 25% 30%

  • 100

200 300 400 500 600 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Net Profit (Rs million) & PAT Margin %

N E T P R O F I T M A R G I N

Note 2: PAT Margin is calculated as Net Profit (Profit After Taxes) as a percentage of Operating Revenue for the quarter Note 1: Numbers from 1Q FY19 onwards are based on IND AS 115. Due to application of IND AS 115 from 1 April 2018 onwards, there has been an impact on sales incentives expense recognition. Consequently, Profit after Taxes for 1Q FY19, 2Q FY19 and 3Q FY19 is higher by Rs17.5 million, Rs10.1 million and Rs2.1 million, respectively, vis-à-vis the amounts if erstwhile standards were applicable.

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SLIDE 46

424,830 435,360 435,980 439,700 440,600 445,110 452,900 470,620 485,410

  • 50,000

100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000 500,000 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Active Paid Campaigns - period end

PA I D C A M PA I G N S

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SLIDE 47

4,049 4,350 4,026 3,951 3,840 4,057 4,285 4,312 4,143 1,440 1,484 1,427 1,376 1,382 1,410 1,480 1,467 1,448 1,801 2,055 2,308 2,170 2,355 2,663 3,025 3,387 3,650

  • 1,000

2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000 10,000 3Q FY17 4Q FY17 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19

Sales Strength - Period End

Tele-Marketing Feet-on-Street (Marketing) Feet-on-Street (JDAs, Cold Calling)

S A L E S F O R C E

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SLIDE 48

JUST DIAL LTD - 3Q FY19 (Quarter ended December 31, 2018) PERFORMANCE SUMMARY Metric Unit 3Q-FY19 3Q-FY18 YoY change 2Q-FY19 QoQ change Operating Revenue (₹ million) 2,268 1,968 15.2% 2,210 2.6% Operating EBITDA (₹ million) 551 465 18.5% 575

  • 4.0%

Operating EBITDA Margin % 24.3% 23.7% 67 bps 26.0%

  • 168 bps

Adjusted EBITDA (excl. ESOP exp.) (₹ million) 605 508 19.2% 631

  • 4.1%

Adjusted EBITDA Margin (excl. ESOP exp.) % 26.7% 25.8% 88 bps 28.6%

  • 187 bps

Other Income, net (₹ million) 341 26 1222.9% 184 85.1% Profit Before Taxes (₹ million) 807 401 101.2% 674 19.6% Net Profit (₹ million) 573 286 100.5% 484 18.5% Net Profit Margin % 25.3% 14.5% 1075 bps 21.9% 339 bps Unearned Revenue (period end) (₹ million) 3,786 2,852 32.7% 3,749 1.0% Cash & Investments (period end) (₹ million) 14,416 10,853 32.8% 13,585 6.1%

Pursuant to the approval of Directors and members of the Company for buyback of equity shares of ₹ 220 Crores, the Company has completed buy-back of 27,50,000 equity shares of face value of ₹ 10/- each at a price of ₹ 800/- per share for an amount aggregating up to ₹ 220 Crores from the shareholders on a proportionate basis, through the tender offer, on January 10, 2019.

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SLIDE 49

JUST DIAL LTD - 3Q FY19 (Quarter ended December 31, 2018) PERFORMANCE SUMMARY Metric Unit 3Q-FY19 3Q-FY18 YoY change 2Q-FY19 QoQ change Unique Visitors (million) 134.2 107.6 24.8% 131.3 2.3%

  • Mobile

(million) 105.3 73.6 43.1% 100.5 4.8%

  • Desktop/ PC

(million) 20.3 25.0

  • 18.8%

21.8

  • 7.0%
  • Voice

(million) 8.6 9.0

  • 4.2%

8.9

  • 3.5%
  • Mobile

% share 78.5% 68.4% 1006 bps 76.6% 189 bps

  • Desktop/ PC

% share 15.1% 23.3%

  • 812 bps

16.6%

  • 150 bps
  • Voice

% share 6.4% 8.3%

  • 194 bps

6.8%

  • 38 bps

Total Listings (period end) (million) 24.8 20.7 19.7% 23.8 4.3% Net Listings Addition 1,014,966 908,973 11.7% 1,073,032

  • 5.4%

Total Images in Listings (period end) (million) 55.3 41.4 33.5% 51.4 7.6% Listings with Geocodes (period end) (million) 13.4 10.1 32.8% 12.3 9.0% Ratings & Reviews (million) 91.3 79.0 15.5% 88.0 3.7% Paid campaigns (period end) 485,410 440,600 10.2% 470,620 3.1% Total App Downloads (period end) (million) 22.8 18.7 21.9% 21.9 4.4% App Downloads per day 14,437 19,103

  • 24.4%

13,555 6.5% Number of Employees (period end) 12,476 10,948 14.0% 12,417 0.5%

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SLIDE 50

Ramani Iyer

B O A R D O F D I R E C T O R S

V S S Mani V Krishnan Sanjay Bahadur B Anand Malcolm Monteiro Anita Mani Pulak Prasad

Independent Non-Independent Non-Executive Directors Executive Directors

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SLIDE 51

L E A D E R S H I P T E A M

Name Designation Experience Functional Areas V S S Mani Chief Executive Officer 30 Years Overall growth strategy, planning, execution & management Abhishek Bansal Chief Financial Officer 10 Years Finance, Strategy, Accounting, Treasury, Audit, Legal, Compliance & Traffic Vishal Parikh Chief Product Officer 17 Years Leads Product, Design & Technology teams, Project Management & Voice Operations Sumeet Vaid Chief Revenue Officer 22 Years Revenue growth & Business development Rajesh Madhavan Chief People Officer 22 Years Human Resource Functions Jaimin Shah Chief Technology Officer, Omni 18 Years Leads Omni & related products Ajay Mohan Group Vice President, Sales 22 Years Sales platform management, Strategic alliances, Corporate partnerships & Business expansion Rakesh Ojha Group Vice President, Sales 23 Years Sales & Expansion (West & South Regions) Prashant Nagar Vice President, Sales 18 Years Sales & Expansion (Delhi, Just Dial Ambassadors) Suhail Siddiqui Vice President, Sales 21 Years Sales & Expansion (North & East Regions) Rajiv Nair Vice President, Sales 18 Years Sales & Expansion (South Region) Shwetank Dixit AVP & Head, Database & Content 6 Years Database augmentation, Curation & Content enrichment

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SLIDE 52

S H A R E H O L D I N G PAT T E R N

33.76% 43.40% 14.51% 8.33%

P R O M O T E R S F O R E I G N I N V E S T O R S D O M E S T I C I N V E S T O R S I N D I V I D U A L S A S O N D E C 3 1 , 2 0 1 8

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SLIDE 53

End of P re s e ntation