ITS in India Case Study, Challenges & Issues Dr Piyush Jain - - PowerPoint PPT Presentation

ITS in India Case Study, Challenges & Issues

Dr Piyush Jain Director Min of Road Transport & Highways India Piyush.jain70@gov.in

ITS in India: Challenges & Issues

• India’s Urbanization, population and wealth had a

marked effect on the mobility of citizens and goods. Since 1980, the country’s population has nearly doubled. Gross Domestic Product (GDP) per Capita grew by more than 5 times Transport demand has increased by almost eight times.

• This large growth , in absence of a wide spread transport

system, has caused a rapid increase of private car, number of registered motor vehicles has gone up from 5.4 million in 1981 , to 210 million in 2015 (40 fold growth)

• Fourteen

Indian cities featuring among top fifteen polluted cities in the world . (WHO Report , 2018)

ITS in India: Challenges & Issues

• Average speed for vehicles – 17 KM/Hr
• Health and welfare loss - @ 7.7% of India’s GDP
• Productivity & Fuel loss
• Economic loss of congestion in four metros –

USD 22 Billion annually

• Other Issues :

 Diversified Economy

• 29 states , 09 Union Territories – each different

in geographic & demographic features, language, developmental stage etc  Union Government & state Governments

• Subject entrusted to both Union & State

 Rural to urban shift  Last mile connectivity

• Situated in the south-east of the

country,

• seventh-largest state in India,
• Area :162,970 km2(62,920 sq mi)
• Tenth most populous state, with

50 million inhabitants.

ITS in Andhra Pradesh : a case study

Legacy Depot Computerization Project (DCP) Personnel Management System (PMS) Financial Accounting Information System (FACTIS) Online Inventory Management System (OLIMS) Ticket Issuing Machines (TIMs) Log sheet Issuing Machines (LIMs) RTCWAN and Web based applications RTC Web site

IN HOUSE IT PROJECTS

Vehicle Tracking & Passenger Information System (VT & PIS) Centralised Integrated Solution ( ERP) Online Passenger Reservation System (OPRS) Pass Automation & Accountal System (PAAS)- Hospital Management System (HMS)- TCS E Office- NIC Video Conferencing- People Soft Audio conferencing- APTS

OUTSOURCED IT PROJECTS

ITS in Andhra Pradesh

All 1208 City buses are tracked by VTPIS. Implemented in 2014 All 10500 District and Long Distance Buses are

• covered. Implemented in 2017

Mobile Apps for live tracking of buses are made available on both android and ioS. Around 7 lakhs downloads for live tracking app SMS service for Non-smart phone users

VEHICLE TRACKING & PASSENGER INFORMATION SYSTEM (VT & PIS)

S.NO PROJECT COMPONENTS 1

Live tracking of all buses

2

Mobile app and public portal for passengers

3

SMS application for non smart phone users

4

PIS screen integration for Bus arrival information(INFOBUS)

5

Admin portal for live tracking & MIS reports

6

SMS Alerts to managers

7

Admin Mobile App for APSRTC users

KIOSK SCREEN

 Kiosk screen url http://dreamstep.in/kiosk  Screen name for login “rtcvijks001”  User can know the information

• f running buses between two

locations.  Passenger can check with service number to get currently Running status of bus, Shows current location of vehicle on Google map.  Bus station layout which shows entire view of bus depot.

PUBLIC web PORTAL

http://www.apsrtclivetrack.com

APSRTC LIVE TRACK PORTAL for who operates through desktop or non standard OS smartphone

• users. PUBLIC
• Passenger can search for

buses between two locations

• Vehicle class filter which

simplifies the search of user for specific bus type

• App download can be done

by QR scan

Project Sub-components

22

Data Centre Control Center Video Wall (CC) LCD Display Board LED Display Board In-Bus Display (LED)

OTHER MODULES DEVELOPED IN VT &PIS PROJECT

Auto anouncement system at bus stations developed based on vehicle tracking. Accident data entry developed in dreamstep project to know the exact location of accident and graphical details of accident. Headaway chart to know the buses between two places based on vehicle tracking. App for developed for the use of enforcement squads to know the exact location and time of check

• f vehicles and reports.

ONLINE PASSENGER RESERVATION SYSTEM (OPRS)

Online Passenger Reservation System was implemented in APSRTC in 2009 for issue of tickets from Anywhere to Anywhere, Anytime. Tickets can be booked 30 days in advance. Passengers can book their tickets 100 APSRTC Bus Stations (23 RTC and 77 Outsourced) 2045 Authorized Ticket Booking (ATB) Agents Through web portal (www.apsrtconline.in ) Through portals of B2C franchisee. (Abhibus, Redbus, Paytm, Goibbo) Booking can be made through cash,credit/debit cards & Net banking Tickets can also be booked through mobile app.

Online Passenger Reservation System (OPRS)

Daily Average Seats Booked Daily Average e‐Tickets Booked Offered seats daily 50000 15,300 1.30 lakh seats in about 3250 services Key Statistics

: MOBILE APP

Available for both Android and IOS More than 23 lakhs downloas

ANDROID IOS

System Features Implemented:

MOBILE APP

Packed with e‐Wallet Packed with Live Tracking Easy tool for Ticket Booking Easy tool for Ticket Cancellation

System Features Implemented:

e‐Wallet account can be opened even with zero amount E‐Wallet account holder shall pay payment gateway charges @1.5% against normal rate @2.5 during top‐up of e‐wallet i.e. customer will have benefit of 1% 5% cash back on fare After travel on the strength of ticket purchase through e‐ wallet

E-WALLET OFFERS

ONLINE PASSENGER RESERVATION SYSTEM (OPRS)

FEATURES

Ticket Pre/Post ponement. Full cancellation & Partial cancellation . TTD Darshan tickets purchase through RTC portal. Flexi fare system. Link ticket facility. Transfer Ticket facility.

ONLINE PASSENGER RESERVATION SYSTEM (OPRS)

FEATURES

Wait Listing Option– First of its kind in STUs. Seats are automatically alloted to wait list passengers by the system against seats cancellation. Paper Less Travel – Passengers can travel showing the ticket SMS instead of carrying Hardcopy. Informing of crew staff number and cell phone number through SMS to passengers Engaging the customers through Facebook/Twitter – Link provided in OPRS portal i.e www.apsrtconline.in

24/7 CENTRAL COMPLAINT CELL

• 24/7 Central complaint cell

established in PNBS<VJA

• 0866 2570005.

32

Students and General bus pass issue made online through central Server in June 2015 The software for Centralized Bus Pass Project was developed and hosted byCentre for Good Governance (CGG). The total software development and hosting cost of the project was covered by the Grant from GoI for initial 2 years

After bifurfication of the state, the project maintenance was entrusted to APCFSS, a subsidiary of Govt of AP for a period of three years ( 01.04.17 to 31.03‐20) @ 75ps+tax per transaction

Pass Automation & Accountal System (PAAS)

33

• As per the orders of AP Govt E office was

implemented in Head Office wef 1/11/2017

• E office was implemented in all Non Opeartional

units of zones wef 1/2/2018

• Summary of e office files as on 23/3/2018
• No of files created

: 4246

• No of files forwarded

:41493

• No of E receipts created

: 8145

• No of E receipts forwarded: 21,531

E Office

Modules Implemented

Hospital Management System(HMS) was implemented in 2013 covering all dispensaries.

The following modules are covered

Registration (New & OP) Clinical Module – online Electronic Medical Records available across the state Labs & Radiology Pharmacy Referral