Integrated Option UNITY The profession needs unity now to defend - - PowerPoint PPT Presentation
Integrated Option UNITY The profession needs unity now to defend - - PowerPoint PPT Presentation
ONE Mission ONE Voice ONE Organization Integrated Option UNITY The profession needs unity now to defend the PE license, exactly like it did at the founding to enact PE licensure in all states. If PE licensure is eroded in just one state, even
UNITY
The profession needs unity now to defend the PE license, exactly like it did at the founding to enact PE licensure in all states. If PE licensure is eroded in just one state, even the smallest state, the tide could turn in every state.
https://www.nspe.org/resources/issues-and-advocacy/action- issues/threats-professional-licensure
Value to Members
- Add value to member at the local, state, and national levels
- Increase communications qualitatively (more over all offerings)
and quantitatively (more frequent)
- End confusion of pricing and processes
- Provide the best experience technology and customer service can
- ffer
Primary Business Objectives
Value to State Societies
- Lessen administrative tasks
- Reduce cost of state society operations
- Lower risks
- Improve efficiencies
- Benefit from economy of scale
- Allow state staff to focus on creating value for the member
Primary Business Objectives
Value to NSPE
- Provide similar good customer experience across all states
- Improve efficiencies
- Produce better outcomes
- Ease of portability of membership between state societies
- Grow membership and increase member retention
- Stronger branding
Primary Business Objectives
Integrated
- NSPE as a whole will be more effective,
- We unify and focus NSPE on the challenges that the profession faces.
- We end the fragmentation and confusion created by state only membership,
- We heal past operational issues and decisions and recommit to the unity of
NSPE as designed in the mission in 1934 and moving the organization forward, and
- We stand together and face obstacles as a single force,
ONE Mission, ONE Voice, ONE Organization
Integrated
Membership = $299 in every state
- States provided distribution based on their capacity for
providing services
- NSPE fills in the gaps with additional services and provides
economy of scale in large efforts such as billing, data management, and website management.
- States take on responsibilities based on the tier assigned, higher
tiers have more responsibilities – and receive more revenue.
ONE Mission, ONE Voice, ONE Organization
Impact in New York
Impact in New York
Capacity/NSPE Service Package State Distribution National Distribution Lower /Full Service $60 $239 Moderate / Premium $110 $189 Moderate – high /Standard $160 $139 High/Basic $210 $89 Current Membership dues for NY is $373 of which the split is NYSSPE $219 and NSPE $154 Of the NYSSPE $219 piece - $25 per member currently goes to the chapters.
Impact in New York
NYSSPE was placed in the High capacity tier. Member Impact Current member dues total $373 (NYSSPE receives $219)
Members dues will be decrease $74. And still receive the same value.
Society Impact As part of the integrated model NYSSPE would receive $9 less per member, chapters will continue to receive $25 per member. HOWEVER we believe membership numbers can be increased at this lower price and look forward to encouraging former members to rejoin.
Impact in New York
Year end Total members Student members Life members Total paying members (not including life or student) June 2017 1669 205 295 1,169 June 2016 1,868 302 341 1,225 June 2015 1,986 393 380 1,212 June 2012 1,896 166 412 1,318
1625 As of Sept. 2017 182 291 1152
National Value
Customer Service:
NSPE staff are currently providing billing and customer service for 42 states.
Access:
We are improving access to data for state leaders and staff, including a project so local staff has all the necessary information at hand to serve members, answer their questions and help do things like update contact data, take payment over the phone, and help reset passwords.
Economy of scale:
National has economy of scale for high level technology, design, printing, mailing, branding, and national level advocacy.
Content:
NSPE is able to curate information across the states and provide trends analysis and information to members. Provide educational opportunities across the nation.
National Value
Advocacy
These activities already exist on some level. Not much change here.
Branding & Communications
These activities already exist on some level. Not much change for NY here.
If we elect to adopt the new dues structure, as some point in the future, we will need to decide if we change our existing branding such as our website address and email accounts to match the National formats.
Content, Programs, Products, Services
- Well. 11 anyway for NY
Already exists, no change We already do our own Don’t know what this is. No change to
- these. These
activities already are
- ngoing.
Membership Services
They already do our billing so this is a no-cost or savings activity. The NSPE database already exists but we maintain our own email database. State specific member recruitment using the NYS list of PEs is prohibited by State Ed. We can only send informational materials regarding events or changes
- f laws, etc.
Membership Services
Something we may want to take advantage of in the future.
INTEGRATED STATES PROCESS TOUCH POINTS FIRST YEAR
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Monthly
- NSPE benefits
- PE Scope or PE
Update Bi-Monthly touches: PE magazine *only printed piece we send regularly Seasonal touches:
- New Year Holiday greeting
- Announcement of new 15 free
- Birthday greeting
- Anniversary greeting
Not standardized:
- * Welcome from state
- * State newsletters
Occasional partner marketing pieces
- Pearl
- UPS
- Bank of America CC
Quarterly (Opt In):
- Interest Group Newsletters
Daily begin week following entry
- Daily Designs
Exit survey Day 2 -60 Communities Engagement PE last issue Notice Paper invoice Email invoice Email invoice Call from NSPE staff *expire e-mail from states
Traditional “Retention”
Day 1
- Entered in
Database
- Welcome Email
- Receipt Email
Join Online/Phone Day 3 Join via mail
- Entered in
Database
- Welcome Email
- Receipt Email
General Administration & Governance
Not sure I agree with this one. All the other activities exist already.
Transition & Timeline
October 27, 2017 Request for Tier Placement Discussion Deadline In order for all requests to be processed, and all states to have the information needed for a decision by December 31, please submit any outstanding requests for a tier placement review to Kim Granados (kgranados@nspe.org) by October 27, 2017 October 31, 2017 State historical Data Input Deadline States to provide information via online State Historical Admin Information Form December 15, 2017 Draft of messages to members will be sent to state and national leaders for review. December 31, 2017 Notice to National on Affiliation Election If your state plans to integrate, please send an email (from the executive director, state president, or state House of Delegates representative) to Nancy Oswald (noswald@nspe.org). March 2018 Series of segmented informational messages to members based on dues increase/decrease and state value messages begin. April 2018 First invoices under new system created for members expiring on July 1, 2018
- As each existing member’s renewal date approaches, national will bill and market renewal (at $299) for a unified membership that
includes both national and state society membership;
- National will begin distribute the state portion of the dues collected to the state society based on the new splits for members billed
after this point;
July 1, 2018 All new memberships in state societies that elect the integrated form of affiliation will be under the new model