Guams Performance Dashboard IGFOA Los Angeles May 2019 Summer - - PowerPoint PPT Presentation

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Guams Performance Dashboard IGFOA Los Angeles May 2019 Summer - - PowerPoint PPT Presentation

Dec 20, 2023 44 likes •197 views

Guams Performance Dashboard IGFOA Los Angeles May 2019 Summer Conference 1 Performance Dashboard Objectives Highlight performance of the department Address complaints Share with Cabinet level staff Assist departments with

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IGFOA Los Angeles

May 2019 Summer Conference 1

Guam’s Performance Dashboard

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IGFOA Los Angeles

Performance Dashboard Objectives

  • Highlight performance of the department
  • Address complaints
  • Share with Cabinet level staff
  • Assist departments with improvements
  • Identify additional resource and training needs

May 2019 Summer Conference 2

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IGFOA Los Angeles

Other Performance Measure Uses

  • Baseline measurement

– System changes – Process changes – Staffing changes

  • Identify improvement areas

– Financial performance

  • Account number – compare fund, department, budget category

– Process Performance

  • Dates – compare time and effort

– Staff Performance

  • Compare workload counts

– staffing needs, budget formulation, leave/succession planning

  • Compare Accuracy

– employee training needs, evaluations, awards, best practices

May 2019 Summer Conference 3

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IGFOA Los Angeles

Data Fields Used

  • Account number

– Fund, Department, Budget Category

  • Dates

– Invoice date: When vendor issued – Transaction date: When received or encumbered – Add date: When data entered – Requisition/Purchase Order date – Check date: When check processed

  • Amount
  • Add user
  • Location Code

May 2019 Summer Conference 4

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IGFOA Los Angeles

May 2019 Summer Conference

Human Resources

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IGFOA Los Angeles

May 2019 Summer Conference

Treasury

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IGFOA Los Angeles

May 2019 Summer Conference

Procurement

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IGFOA Los Angeles

May 2019 Summer Conference

10 11 10 15 10 21 18 25 28 21 33 50 44 18 34 13 19 15 13 10 29 41 57 41 19 36 51 59 65 34 20 40 60 80 100 FY18 baseline 58,065 Dec FY19 5,006 Jan FY19 6,357 Feb FY19 5,352 Mar FY19 5,352

# days to process a check by fund type

Federal Grant Fund General Fund Special Funds # days in accounting 30 Target # days in accounting General 30 days Federal 10 days Special 30 days

# invoice lines by period

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Accounting

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IGFOA Los Angeles

May 2019 Summer Conference

DRAFT

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IGFOA Los Angeles

May 2019 Summer Conference

DRAFT

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IGFOA Los Angeles

May 2019 Summer Conference

DRAFT

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IGFOA Los Angeles

May 2019 Summer Conference

DRAFT

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IGFOA Los Angeles

Performance Measure Tips

  • Use system data easily accessible
  • Work with IT staff for hidden information
  • Gather data from manual paper systems
  • Tailor measure to audience

– Public: Government Performance – Governor: Department Performance – Director: Division Performance – Manager: Branch Performance – Supervisor: Staff Performance

May 2019 Summer Conference 13

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IGFOA Los Angeles

Challenges

  • Measuring quality difficult
  • How to measure professional staff
  • Meeting customer expectations
  • Ability to make process changes
  • New system data differences

May 2019 Summer Conference 14

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IGFOA Los Angeles

Questions?

May 2019 Summer Conference 15