fraud and phishing scam response arrangements in brazil
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Fraud and Phishing Scam Response Arrangements in Brazil Marcelo H. P . C. Chaves mhp@cert.br Computer Emergency Response Team Brazil CERT.br http://www.cert.br/ Brazilian Internet Steering Committee http://www.cgi.br/ October 2005 FIRST


  1. Fraud and Phishing Scam Response Arrangements in Brazil Marcelo H. P . C. Chaves mhp@cert.br Computer Emergency Response Team Brazil – CERT.br http://www.cert.br/ Brazilian Internet Steering Committee http://www.cgi.br/ October 2005 FIRST Technical Colloquium – p.1/25

  2. Overview • Financial Sector Statistics • Short timeline of Internet bank fraud in Brazil • Current trends • Current developments • Statistics – trojan notifications – AV vendors efficiency • Further developments needed October 2005 FIRST Technical Colloquium – p.2/25

  3. Financial Sector Statistics October 2005 FIRST Technical Colloquium – p.3/25

  4. Financial Sector Statistics End of 2004: 164 banks • 88 – national and private • 62 – foreign and private • 14 – public → 44% of the service network Service Evolution 2000 (%) 2004 (%) number (Mi)* indicators indicators Internet Banking 3.7 13 checking accounts 73 self−service 33.5 32.4 savings accounts 67 automatic debits 27 27 I.B. end users 18.1 tellers 20.4 12 I.B. com. users 1.9 debit cards 1.6 4.1 * end of 2004 Source: Brazilian Bankers’ Association (FEBRABAN) October 2005 FIRST Technical Colloquium – p.4/25

  5. Short Timeline of Internet Bank Fraud in Brazil October 2005 FIRST Technical Colloquium – p.5/25

  6. Timeline of Internet bank fraud in Brazil • 2001: brute force attacks using easy passwords • 2002–2003: increase in phishing with heavy use of compromised DNS servers • 2003–2004: increase in sophisticated phishing – fraudulent homepages very similar to the real ones – data sent from fraudulent homepages to other homepages, that process the data and send results to email accounts October 2005 FIRST Technical Colloquium – p.6/25

  7. Current Trends October 2005 FIRST Technical Colloquium – p.7/25

  8. Current Trends Traditional phishing and compromised DNS servers are rarely seen. The current scheme is: • the criminals send spams using the names of well-known entities or popular sites (government, telecom, airline companies, charity institutions, reality shows, e-commerce, etc) • these spams have links to trojan horses hosted at various sites • the victim usually never associates the spam with a banking fraud October 2005 FIRST Technical Colloquium – p.8/25

  9. Current Trends (cont.) Once installed, the trojan has the hability to: • monitor the victim’s computer looking for accesses to Brazilian well-known banks • capture keystrokes and mouse events, as well as snapshots of the screen • overlap portions of the victim’s screen, hiding information • send captured information, such as account numbers and passwords, to collector sites or email accounts October 2005 FIRST Technical Colloquium – p.9/25

  10. Current Trends (cont.) • today most trojans are hosted at major ISPs • we are seeing an increase in – defacers working for the criminals and uploading trojans together with their defacements – low profile intrusions with trojans hidden and remaining undetected by the site owners * usually very difficult to find the proper site contact October 2005 FIRST Technical Colloquium – p.10/25

  11. Current Developments October 2005 FIRST Technical Colloquium – p.11/25

  12. CERT.br Initiatives Trojan notification and submission system emails trojanfilter Extract suspicious URLs from emails URLs trojancheck notify sm2av Fetch and store malware Select new malware Get IP contacts candidate from malware´s list list entry Create email with the malware files Using AV, confirm if file is Send malware copy list entry data and a (confirmed) really a malware to each AV vendor email template that does not detect Create a list with the IP, date, URL, Send notification the malware yet confirmed URLs AV signature asking to remove the malware email with the malware copy email with the notification October 2005 FIRST Technical Colloquium – p.12/25

  13. CERT.br Initiatives (cont.) • notifying sites hosting trojans • sending undetected trojan samples to 25 AV vendors – aim is to increase AV effectiveness • the documents aimed to home users were revised, focusing on Internet frauds and social engineering October 2005 FIRST Technical Colloquium – p.13/25

  14. CERT.br Initiatives (cont.) • a task force between CERT.br and 9 biggest banks – PGP mailing list maintained by CERT.br – CERT.br facilitates exchange of technical information – banks coordinate efforts with the proper law enforcement agency for each case October 2005 FIRST Technical Colloquium – p.14/25

  15. Statistics October 2005 FIRST Technical Colloquium – p.15/25

  16. Top Trojan Hosting Domains Number of times a domain was referenced in spams, and was hosting a trojan candidate • 2005-04-01 – 2005-09-20 → 420266 emails, 541870 URLs number domain 140263 America Online* 26485 gratisweb.com 19655 spectrogariaclips.inf.br 14097 thefilebucket.com 9797 ripway.com 9499 noti-auto.com.ar 8608 atspace.com 7863 cartoesmagicos.com.br 6516 ncren.net 6141 terra.com.br * aol.{co.uk,com.br,de,com.au}, netscape.com, americaonline.com.{ar,mx,br} October 2005 FIRST Technical Colloquium – p.16/25

  17. Trojan Notifications Summary: 2005-04-01 – 2005-09-20 counter number domains 1409 contacts 772 extensions 16 filenames 3424 hosts 2228 IP addresses 1223 country codes 52 e-mails sent 5671 URLs 8540 AV signatures 575 Total amount of URLs notified = 11687 (with repetition) October 2005 FIRST Technical Colloquium – p.17/25

  18. Trojan Notifications (cont.) Top 10 domains notified number (%) domain 5245 44.88 America Online* 1154 9.88 gratisweb.com 140 1.20 terra.com.br 134 1.15 100free.com 132 1.13 galeon.com 127 1.09 webcindario.com 124 1.06 pop.com.br 102 0.87 atspace.com 99 0.85 tripod.com.br 91 0.78 yahoo.com.br * aol.{co.uk,com.br,de,com.au}, americaonline.com.{ar,mx,br}, netscape.com October 2005 FIRST Technical Colloquium – p.18/25

  19. Trojan Notifications (cont.) Top 12 extensions and country codes (CC) number (%) extension number (%) CC 8860 75.84 exe 1836 46.41 US 2394 20.49 scr 813 20.55 BR 274 2.35 zip 200 5.06 ES 76 0.65 jpg 152 3.84 KR 16 0.14 com 108 2.73 DE 16 0.14 rar 108 2.73 IT 15 0.13 js 105 2.65 UK 11 0.09 txt 93 2.35 CA 10 0.09 html 93 2.35 RU 3 0.03 dll 47 1.19 AR 2 0.02 gif 45 1.14 FR 2 0.02 swf 41 1.04 CN October 2005 FIRST Technical Colloquium – p.19/25

  20. AV Vendors Efficiency Period: 2005-04-06 – 2005-09-21 Sent a total of 6633 samples to AV vendors Antivirus Vendor samples detected Kaspersky 857 87.08 % F-Secure 857 87.08 % Sybari 2001 69.83 % McAfee 2456 62.97 % DrWeb 2706 59.20 % Panda 4265 35.70 % Fortinet 4408 33.54 % eTrust-Iris 4944 25.46 % AVG 5085 23.34 % ClamAV 5177 21.95 % Symantec 5916 10.81 % eTrust-Vet 6152 7.25 % October 2005 FIRST Technical Colloquium – p.20/25

  21. AV Vendors Efficiency (cont.) Kaspersky/F-Secure McAfee 140 Panda AVG Undetected Trojan Samples Sent (06/Apr - 13/Aug) ClamAV Symantec 120 100 80 60 40 20 0 10/Apr 24/Apr 08/May 22/May 05/Jun 19/Jun 03/Jul 17/Jul 31/Jul 2005 October 2005 FIRST Technical Colloquium – p.21/25

  22. AV Vendors Efficiency (cont.) Kaspersky/F-Secure McAfee 140 Panda AVG Undetected Trojan Samples Sent (14/Aug - 15/Sep) ClamAV Symantec 120 Federal Police Operation Pegasus (25/Aug) 100 80 60 40 20 0 15/Aug 22/Aug 29/Aug 05/Sep 12/Sep 2005 October 2005 FIRST Technical Colloquium – p.22/25

  23. Further Developments Needed October 2005 FIRST Technical Colloquium – p.23/25

  24. Further Developments Needed • AV software need to better detect trojans – most used defense among end users • ISPs need to be more proactive – check files at upload time • more efforts to block spam at its source – working in some technical solutions with telcos and ISPs • better international cooperation October 2005 FIRST Technical Colloquium – p.24/25

  25. Contact Information • Computer Emergency Response Team Brazil – CERT.br http://www.cert.br/ • Brazilian Internet Steering Comittee – CGI.br http://www.cgi.br/ • Marcelo H. P . C. Chaves <mhp@cert.br> October 2005 FIRST Technical Colloquium – p.25/25

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