ENTREPRENEUR SLIDE PRESENTATION Company : Radiant Retreats - - PowerPoint PPT Presentation

ENTREPRENEUR SLIDE PRESENTATION

Company : Radiant Retreats Person in Charge : HanisHarun Designation : CEO

Executive Summary

Objective : Our objective is to obtain 50% of the funds needed to complete the 2nd of our Radiant Retreat properties, Radiant Retreats resort in JandaBaik. This amounts to RM1.8 million. Company : Radiant Retreats is a hospitality chain of boutique home stays and resorts targeted at the healthcare traveler and the wellness

• traveler. Radiant Retreats Shah Alam (homestay) will be running by

December 2012, JandaBaik (resort) by June 2013, Iskandar (homestay) by June 2014 and Mersing (resort) by June 2015. Product / Service : Radiant Retreats pairs up with specialists in the leading private hospitals in Malaysia, to provide healthcare travelers with end-to-end service, including consultation, hosting, surgery, recuperation, aesthetics and wellness programs. Our resorts also have secondary targets of corporate and family events.

Main House (8 bedroom) Spa & Beauty Saloon Aesthetic & Wellness Clinics Restaurant Tours Chalet 1 (2 bedroom) Chalet 2 (2 bedroom) Archery Grounds Crazy Golf (9 holes) Adventure Playground Climbing Challenge Giant Slide Tree Fortress Fishing Therapy Garden Outdoor Swim Spa Outdoor Gym Events Pavilion & Corporate Meeting Room Offsite:

• Jungle Trekking
• Rivers & Waterfalls
• Horseback Riding
• Paintball Shooting

Orchard Games Hut

RADIANT RETREATS, JANDA BAIK (4 acres of mature, hilly orchard)

Spa & Beauty Saloon

MAIN HOUSE: 8 x 5 Star Rooms

Aesthetic Clinic Wellness Clinic Tour Center Therapy Garden Outdoor Swim Spa Outdoor Gym Restaurant

Construction is 30% complete.

Chalet 1 Fishpond, with base for zig-zag bridge and fishing hut Main House

1) 5 Star Boutique Hotel and Chalets 2) Aesthetic, Wellness and Beauty Center 3) Restaurant 4) Events and Challenge Grounds 5) Tours and the JandaBaik Cottage Industry

5 Core Services at Radiant Retreats JandaBaik

1) 5* Boutique Hotel & Chalets

• 12 luxurious rooms furnished to 5* standard

– Balcony or Private Garden – Therapeutic Garden – Outdoor Gym & Swim Spa – Gazebo Lounges with mountain views

• Greenery and green technology (solar, rainwater, eco blocks, use of

biodegradable materials, recycling, composting)

• Primary targets are:

1) Medical tourism patients. Mainly post-surgery recuperation, but also in-between treatment modules and pre-surgery prep 2) Anyone wanting a wellness or pampering getaway

• Secondary targets are :

3) Business tourists, for workshops, training, corporate events, team-building 4) Family and friends groups, for getaways, gatherings and celebrations

Gazebo Lounge (illustration) Chalet (illustration) Bedroom with Private Garden (illustration)

2) Aesthetic, Wellness & Beauty Center

 Aesthetic Clinic run by plastic surgeons.  Broad range of light plastic surgery treatments  Post surgical recuperation and scar reduction  Follow up to main procedures at Hospitals  Wellness Clinic run by a specialist physician.  Follow up to Health Screening at Hospitals  3 main programmes:  Anti-ageing  Weight Loss  Detoxification  Diana Spa, offering massages, sauna, facials, hair, make- up and other beauty treatments.  We are currently evaluating spa franchises to find

• ne which best meets our resort concept.

Dr Faizal Ali, Consultant Plastic Surgeon, UKMSC & KPJ Seremban Medical Director for Radiant Retreats Dr Oomen George, Consultant Plastic Surgeon, KPJ Klang Visiting Surgeon at Radiant Retreats

3) Restaurant

 Radiant Retreats’ restaurant concept is delicious Western and Eastern favourites, with a large choice of Vegetarian and Healthy options.  Substantial use of homegrown and local organic

• produce. Even non-diet menus are packed with

goodness.  Signature juices: Rozelle, Pandan Coconut & Herbal  Primary Restaurant Services are:  Dining for up to 40 guests, both in-house and walk-in  Healthy, low carb Spa Cuisine, to serve spa guests  Catering for events at Events Hall  Regimented meals / special diet for Wellness Program clientele and Recuperation clientele.  Secondary Restaurant Services are:  Cooking lessons as part of Wellness Programs  Specialty produce for Souvenir Shop such as Sambal Jars, Instant Spice Mix, Tempe & Nut Mix etc.

Indoor-Outdoor Restaurant with mountain views (picture from nearby Saufiville) Spa Cuisine (illustration)

4) Events Pavillion and Challenge Grounds

 Events Pavillion  Seats 50 people at round tables  State-of-the-art audio visuals  Fresh, green, inspiring setting, with landscaped side gardens & gazebos for break-out sessions  Adventure & Challenge Grounds  On-site: Archery, Fishing, Crazy Golf, Climbing Challenge, Giant Slide, Tree Fort, Playground.  Off-site: Jungle Trekking, Rivers and Waterfalls, Horseback Riding, Paintball Shooting  Primary targets:  Weekdays: Corporate clients for workshops, meetings, team-building, training  Weekends and holidays: Family clients for birthdays, family days, intimate weddings  Also allow a limited number of walk-in visitors

Unique setting for Corporate Meetings at

• ur Events Pavilion (illustration)

Ted Adzelan NEXT (Neuro Empowerment Experential Training) Coach and Master Trainer. Advisory Board Member, Radiant Retreats

5) Tours and the JandaBaik Cottage Industry

• Our advantage is an unrivalled, detailed knowledge and passion for JandaBaik.
• We aim to help turn JandaBaik into a charming region for cottage industries leveraging

nature and heritage, ala Margaret River in Australia. E.g.

– Organic fruits and vegetables – Dried fruits, preserves and spices – Local sweets and kerepeks – Local handicrafts – Locally made spa and beauty products

• Visitors to the region either self-drive, including a stop at Radiant Retreat’s Sofi-Sofi

Shop, or join a Radiant Retreats Tour of JandaBaik’s cottage industries.

• Radiant Retreat’s Tours also offers multiple tours for in-house guests as well as guests

staying at nearby resorts, including to:

– The Elephant Sanctuary – Bukit Tinggi and Colmar Tropicale – Genting Highlands – Forest reserves, waterfalls and hiking trails in the area. – The National Zoo, when it opens in JandaBaik.

Sustainability

• Radiant Retreats is proud to be well aligned with Malaysia’s NKEAs (National Key

Economic Areas), including:

1. Healthcare - EPP 4: Reinvigoratinghealth travelthrough better customer experience, proactive alliances and niche marketing

• Aside from hospitality, Radiant Retreats is also a healthcare facilitation company, focused on providing

healthcare travelers with a highly comfortable end-to-end experience

2. Tourism - EPP 9a: Developing local expertise and better regulating the spa industry

• Radiant Retreats’ spas and aesthetic centers are supervised by consultant plastic surgeons, with a

trained resident nurse in attendance, and fully certified therapists.

3. Tourism - EPP 10: Establishing Malaysia as a leading business tourismdestination

• Radiant Retreats JandaBaik’s Events Pavilion and Challenge Grounds have the capability to attract both

local and foreign corporations. The combination of comfort, high technology, greenery, open air and

• utdoor activities makes our Events Pavilion a unique and highly compelling setting for the stressed-out

business traveler.

4. Tourism - EPP 12: Improving rates, mix andquality of hotels

• Radiant Retreats JandaBaik will be the first high tier, full service resort in JandaBaik.

5. Tourism - Business Opportunity 3: Tour Operator Segment

• Malaysia needs 2,700 more tour guides, and we are happy to oblige! Furthermore, we will help develop

JandaBaik as a destination to sample the natural and rural heritage of Malaysia.

Market – Health Travel

• The Healthcare Travel market is Radiant Retreats’ largest target market.
• The Healthcare Travel industry is the single fastest growing industry in Malaysia according to

Pemandu, having grown 18% between 2010 and 2011.

• Malaysia’s healthcare tourist arrivals exceed 500,000 a year, with arrivals from UK, US,

China/HK and Australia growing the fastest (>40% per annum).

• Malaysia is the leading healthcare travel destination among UK citizens

(www.yoursurgeryabroad.com)

• The Malaysian government is extremely serious about growing healthcare travel, as seen in its

NKEAs, and through the establishment and activities of the MHTC (Malaysia Health Travel Council).

• Almost all large private hospitals in Malaysia have healthcare tourism as a key strategy focus

for the next 5 years, including KPJ, Prince Court, Sime Darby, Pantai. They critically need entrepreneurs to step in to complete the value chain outside of the hospital walls.

• Radiant Retreats has a strong network into the healthcare industry through our Chairman Dr

Faizal Ali. We are determined to be an end-to-end provider.

In short, the healthcare travel industry is the best industry to be in for the next 5 years, and Radiant Retreats is well positioned to take full advantage!

Market – Business Tourism

• We also foresee healthy demand from the Corporate Events and Family Events markets. A big part
• f this will the the business tourist market.
• Pemandu lists growing business travelers from 1.2 million in 2009 to 2.9 million in 2020 as a key
• focus. The excerpt below is taken from their website.
• While Radiant Retreats will not be targeting large events, we will be targeting more intimate

planning sessions, corporate getaways and training of both MNCs and local companies.

• As a former global team leader, Hanis has brought multi-country teams for getaways in Singapore,

Langkawi, Lake Michigan, Malaga and other locations, and looks forward to now being an informed supplier to this market.

The Radiant Retreats formula for Business Tourism: “Refreshing Nature” + “Inspiring Activities” + “Relaxing Luxury” = “Unforgettable Business Getaways”!

Our Differentiation

• Radiant Retreats’ main competitive advantages are:

– Our investment in 5 star comfort. Our level of luxury and service will be unique in JandaBaik. We invite guests to immerse themselves in nature and activity, but come home to pure luxury at the end of the day. – The comprehensiveness of our integrated facilities and grounds. No other resort in JandaBaik comes close in terms of features to pamper and excite guests. Our resort is also set in a productive and diverse mature orchard, filled with local fruits such as mangosteen and dukung. This takes 30 years to develop! – Our impressive, skilled management and advisory teams, including a business consultant, consultant plastic surgeons, an established corporate trainer, a successful hotel manager and a highly experienced landscaper and forester. – Our focus on end-to-end healthcare travel, and the leverage which this gives us in terms of filling rooms, spas and clinics at Radiant Retreats. – Ourlaser focus on warm and personalized customer service, and building sales through word of mouth from delighted fans.

Competitors

• There is little direct competition for Radiant Retreats in JandaBaik, and

much opportunity for cooperation.

– Most existing resorts are 3 stars or less, including Cheringin, Suria Hill Homes and Seri Pengantin. They also have fewer on-site activities for guests. – Only Saufiville and AmanRimba are 4 star and above.

• Saufiville is very charming, but is relatively small (6 rooms, of which only 2

are en-suite) and they are always full. We are likely to be able to co- promote with Saufiville to boost capacity.

• AmanRimba is high end, but is only rented out as a whole estate at one

time, and as such has a very niche target market. We foresee cooperating with AmanRimba to bring their visitors to Radiant Retreats for activities, spa and tours.

• Given high demand for accommodation in JandaBaik (the region is

booked-up on most weekends), and the uniqueness of our offerings, we foresee being able to co-exist in a synergistic, win-win arrangement with

• ther resorts in JandaBaik.

Sales & Distribution

• Hanis (CEO) will be personally in charge of sales and marketing for Radiant Retreats.

– Her 18 years of experience in business consulting and global market research means she possesses the knowledge, mindset and soft skills needed to attract healthcare tourists and other clients to Radiant Retreats.

• Our marketing strategy has 4 components:
• 1. Leveraging our teams’ broad network of contacts:
• Faizal’s network of surgeons and physicians operating in fields of high interest to

healthcare tourists including cardiology, plastic and dental.

• Ted’s, Hanis’ and Haris’ network of trainers, corporate event planners and facilitators.
• MHTC’s network of healthcare facilitators and spa operators.
• 2. Direct marketing with
• Overseas healthcare tourism agents, and setting up a referrals network in the key

source markets, including Indonesia, UK, USA, Australia, China and Hong Kong.

• Corporations in Malaysia

3. A comprehensive online presence, both push and pull. 4. Word of mouth from delighted customers, both personal and corporate!

• Experience in the field work healthcare tourism shows that this is by far the most

valuable source of new customers.

Management Team

• HanisHarun, CEO

– 18 years of global experience in business consulting and market research, up to VP level at Nielsen and TNS. – MBA from the UK. – Passion for travel and hosting!

• Dr Faizal Ali, Chairman and Chief Medical Officer

– Head of Plastic and Reconstructive Surgery at HUKM. – Consultant Plastic Surgeon with KPJ Seremban Specialist Hospital and UKMSC. – MBCHB (UK), FRCS (IRE), MS PLAST (USM), AM

• HarisHarun,

Operations Director

– 6 years in Sales and Marketing – 4 years in Customer Service and Events Management. – Experienced event planner. – Passion for fitness!

Advisory Board

• Abu TalibMardzi, Hospitality Consultant

– 25 years of experience in hotel management. – Started up and managed the 5 star Pan Pacific Glenmarie hotel. – Current franchisee and GM for Seri Malaysia in Kuantan. – Advises small hotel operators as part of his social responsibility, and has agreed to do the same for Radiant Retreats. – Abu Talib is a close relation of RR’s owners.

• Ted Adzelan, N.E.X.T. Coach

and Master Trainer

– As a PSMB Certified trainer, Ted has more than 12 years of experience in management trainings and children’s development workshop, 6 years in conducting training in events and project planning and 4 years in business coaching and leadership course facilitation. – Ted is keen to utilize Radiant Retreats for his high-end training. – He will also advise management

• n targeting the corporate crowd

as well as on events management. – Ted is a close relation of RR’s

• wners
• Harun Ismail, Landscape and Forestry

Consultant

– 45 years of experience in forestry, orchard management and landscaping. Handled large projects for Ministry, as well as a GM for HICOM. – The original owner and developer of this JandaBaik

• rchard, with unrivalled knowledge of the land and

how to leverage its forested environs. –

• En. Harun is a close relation of RR’s owners.

Financial Projection, first 3 years

Revenue and Profit Projection Profit Split by Business in Year 3

(based on 55% Occupancy)

Funding Need

Any enquiries, kindly contact us at Tel : 012-7975077/ 03-21485050 Fax : 03-21433386 Website : www.ipowner.org Email : myaipo@gmail.com

THANK YOU