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Distilling the Outcomes of Personal Experiences: A Propensity-scored Analysis of Social Media *Alexandra Olteanu *Onur Varol Emre Kcman (IBM Research/EPFL) (Indiana University) (Microsoft Research) * work done at Microsoft Research Goal:


  1. Distilling the Outcomes of Personal Experiences: A Propensity-scored Analysis of Social Media *Alexandra Olteanu *Onur Varol Emre Kıcıman (IBM Research/EPFL) (Indiana University) (Microsoft Research) * work done at Microsoft Research

  2. Goal: Build an open and domain agnostic system for querying about the outcomes of any experience people may have.

  3. Goal: Build an open and domain agnostic system for querying about the outcomes of any experience people may have. “Long-tail” of situations and experiences • Explore a situation: What happens …? • when depressed, after disease diagnosis, after being fired, … • Understand the effects of a potential action: Should I …? • get pregnant, ask for divorce, lose belly fat, change last name, … • Plan for outcomes/goals: How to …? • lose weight, get admitted to MIT, increase income, find true love Applications for individuals, policy makers, and others

  4. Social Media Posts: A Proxy to User Experiences Experiences & situations

  5. Social Media Posts: A Proxy to User Experiences Experiences & situations Post-hoc events (potential outcomes)

  6. Social Media Timelines: Experiencing Depression no motivation, I feel how heavy don’t self-harm, I’ll start running again remember yr worth my depression is in my bones this weekend, join me attending to others, at work, understaffed several days already makes me soon tired some days I feel the have depression urge to self-harm & feel like laying bed The days at work seem his sadness makes me The movie last longer and longer feel lost & tired.. evening was great!

  7. Social Media Timelines: Experiencing Depression no motivation, I feel how heavy don’t self-harm, I’ll start running again remember yr worth my depression is in my bones my depression this weekend, join me attending to others, at work, understaffed several days already makes me soon tired have depression some days I feel the have depression urge to self-harm & feel like laying bed The days at work seem his sadness makes me The movie last longer and longer feel lost & tired.. evening was great!

  8. Social Media Timelines: Experiencing Depression no motivation, I feel how heavy don’t self-harm, I’ll start running again remember yr worth my depression is in my bones my depression this weekend, join me attending to others, at work, understaffed several days already makes me soon tired woke up early n have depression some days I feel the have depression coffee feels so good urge to self-harm & feel like laying bed The days at work seem his sadness makes me longer and longer feel lost & tired..

  9. Social Media Timelines: Experiencing Depression no motivation, I feel how heavy don’t self-harm, self-harm I’ll start running again remember yr worth my depression is in my bones my depression this weekend, join me attending to others, at work, understaffed at work several days already makes me soon tired tired woke up early n have depression some days I feel the have depression coffee feels so good urge to self-harm & feel like laying bed self-harm The days at work seem his sadness makes me at work longer and longer feel lost & tired.. tired

  10. Confounding Bias & Matching over worked experiencing tired depression experiencing tired depression

  11. Confounding Bias & Matching over worked experiencing tired depression experiencing tired depression Matching : For every user with a particular experience, find another user with identical characteristics (prior to the experience) who didn’t have the experience. In high-dimensional spaces (e.g., textual data from social media), identical matches cannot be found; instead project units to a single dimension.

  12. Propensity Score Matching Propensity score (PS) : the probability of a user to have a given experience. PS estimator: learn an estimator that uses the terms used by a user in the past to determine her propensity to have the experience. Match and compare (treatment group) users with a given experience with (control group) users who did not have the experience, but with the same or similar propensity score. treatment Determine average outcomes across group Estimated user groups with different propensities Propensity to have the experience. Score control group

  13. Does It Work? Precision: Are the outcomes we distill likely to be correct across semantic domains? Coverage: How well do we cover the breadth of outcomes likely to occur after an experience? Types: What kinds of outcomes (words) do we recover? Do they capture actual causal relationships? Exploration: Are there other insights we can gain about the outcomes?

  14. Evaluation Setup Selected 39 experiences across 9 semantic domains • ( should, why, what, why, vs, or )-search queries from Bing.com were semantically annotated • Selected top decision-queries by popularity within domain Twitter user identification • Firehose Twitter data, March to May 2014 1st person personal and possessive pronoun AND experience phrase AND verbs and verbal phrases • Many report on mental health issues, just a few discuss constructions tasks

  15. Raw Results : Examples Society\Issues\Belly Fat Health\Diseases\Gout It is easy to observe that the extracted outcomes are topically related .

  16. But, How Well Do We Do? Experience Outcome Experience tweet Outcome Tweet taking I was freaking out earlier.. took 2 lately I’m better at managing my stage stage Lorazepam lorazepam to calm down fright, last talks were much better taking the headache from taking tramadol is got my pharmacy tech license today! to pharmacy Tramadol worse than the pain for which I took it start new job beginning of may forensics swap team came & examined taking liquor the liquor store is right next to my building it.. I was like k going to jail but I take Xanax store and I'm sooooo lazy my xanax w me! the fact that she is no longer here still taking mental I'm no doctor but mental illness is real & devastates me. the week she passed Prozac illness getting through loss is difficult I was on a prozac diet Domain : Health\Pharmacy

  17. But, How Well Do We Do? Experience Outcome Experience tweet Outcome Tweet ✘ taking I was freaking out earlier.. took 2 lately I’m better at managing my stage stage Lorazepam lorazepam to calm down fright, last talks were much better taking the headache from taking tramadol is got my pharmacy tech license today! to ✔ pharmacy Tramadol worse than the pain for which I took it start new job beginning of may forensics swap team came & examined ✘ taking liquor the liquor store is right next to my building it.. I was like k going to jail but I take Xanax store and I'm sooooo lazy my xanax w me! the fact that she is no longer here still ✔ taking mental I'm no doctor but mental illness is real & devastates me. the week she passed Prozac illness getting through loss is difficult I was on a prozac diet Domain : Health\Pharmacy

  18. But, How Well Do We Do? Experience Outcome Experience tweet Outcome Tweet ✘ taking I was freaking out earlier.. took 2 lately I’m better at managing my stage stage Lorazepam lorazepam to calm down fright, last talks were much better taking the headache from taking tramadol is got my pharmacy tech license today! to ✔ pharmacy Tramadol worse than the pain for which I took it start new job beginning of may forensics swap team came & examined ✘ taking liquor the liquor store is right next to my building it.. I was like k going to jail but I take Xanax store and I'm sooooo lazy my xanax w me! the fact that she is no longer here still ✔ taking mental I'm no doctor but mental illness is real & devastates me. the week she passed Prozac illness getting through loss is difficult I was on a prozac diet Domain : Health\Pharmacy

  19. But, How Well Do We Do? Experience Outcome Experience tweet Outcome Tweet ✘ ✔ taking I was freaking out earlier.. took 2 lately I’m better at managing my stage stage Lorazepam lorazepam to calm down fright, last talks were much better taking the headache from taking tramadol is got my pharmacy tech license today! to ✔ pharmacy Tramadol worse than the pain for which I took it start new job beginning of may forensics swap team came & examined ✘ taking liquor the liquor store is right next to my building it.. I was like k going to jail but I take Xanax store and I'm sooooo lazy my xanax w me! the fact that she is no longer here still ✔ taking mental I'm no doctor but mental illness is real & devastates me. the week she passed Prozac illness getting through loss is difficult I was on a prozac diet Domain : Health\Pharmacy

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