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Designing tomorrows transport systems: Challenging assumptions of how we understand what travelers want Presentation at the Transport of Tomorrow Symposium 26 March 2019 Akshay Vij Institute for Choice, University of South Australia Good


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Designing tomorrow’s transport systems: Challenging assumptions of how we understand what travelers want

Presentation at the Transport of Tomorrow Symposium 26 March 2019 Akshay Vij Institute for Choice, University of South Australia

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Good transport systems are like good wicketkeepers

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Talk outline

  • 1. The importance of understanding what consumers want
  • 2. Methods for the measurement and analysis of consumer behaviour
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Talk outline

  • 1. The importance of understanding what consumers want
  • 2. Methods for the measurement and analysis of consumer behaviour
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Build, but what if they don’t come?

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Average demand elasticities for pay-as-you-go and unlimited bundled MaaS schemes, as a function of access to different transport modes

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Average demand elasticities for pay-as-you-go and unlimited bundled MaaS schemes, as a function of access to different transport modes

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Average taxi license transfer prices in Sydney

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ODT service Predicted usage Daily Few times a week Few times a month Rarely or never $1.15 per km (comparable to UberX prices in Melbourne); no sharing; real time booking; and door-to-door service 5% 12% 23% 61% $0.30 per km (comparable to shared electric autonomous cars); no sharing; real time booking; and door-to-door service 11% 20% 18% 51% Predicted usage rates for shared electric autonomous cars, compared to existing rideshare services

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“The optimists see a world where parking spaces are beaten into plowshares, the carnage from car crashes is eliminated, where greenhouse gas emissions fall sharply and where the young, the old and the infirm, those who can’t drive have easy access to door-to-door transit. The pessimists visualize a kind of exurban dystopia with mass unemployment for those who now make their living driving vehicles, and where cheap and comfortable autonomous vehicles facilitate a new wave of population decentralization and sprawl.” Joe Cortright, from “The price of autonomous cars: why it matters”

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Technology alone cannot be the solution (and sometimes technology is the problem)

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From “Reduce growth rate of light-duty vehicle travel to meet 2050 global climate goals” by Jalel Sager, Joshua S Apte, Derek M Lemoine and Daniel M Kammen

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From “Reduce growth rate of light-duty vehicle travel to meet 2050 global climate goals” by Jalel Sager, Joshua S Apte, Derek M Lemoine and Daniel M Kammen

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From “Reduce growth rate of light-duty vehicle travel to meet 2050 global climate goals” by Jalel Sager, Joshua S Apte, Derek M Lemoine and Daniel M Kammen

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From “Reduce growth rate of light-duty vehicle travel to meet 2050 global climate goals” by Jalel Sager, Joshua S Apte, Derek M Lemoine and Daniel M Kammen

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From “Reduce growth rate of light-duty vehicle travel to meet 2050 global climate goals” by Jalel Sager, Joshua S Apte, Derek M Lemoine and Daniel M Kammen

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From “Reduce growth rate of light-duty vehicle travel to meet 2050 global climate goals” by Jalel Sager, Joshua S Apte, Derek M Lemoine and Daniel M Kammen

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And sometimes technology is the problem

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Remember how shared mobility services were supposed to

  • ffer a sustainable solution to private car ownership?

After people start using rideshare services like Uber and Lyft, they are 6 percent less likely to ride the bus and 3 percent less likely to ride light rail Between 49 percent to 61 percent of ride-hailing trips would have been made by public transport, biking, or walking, or would not have been made at all, if the services were not available From “Disruptive Transportation: The Adoption, Utilization, and Impacts of Ride-Hailing in the United States”, by Regina R. Clewlow and Gouri Shankar Mishra

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We spend millions on technology, but hardly anything on understanding what consumers want, or how they are likely to respond “The stakes are too high to believe the promises of new mobility technologies without extensive research that goes beyond the technical, regulatory and commercial. Researchers and policy-makers need to treat any significant technological change as a ‘socio-technical’ change that alters daily practices and functioning... Our transport systems, as well as

  • ur cities, must be planned for people — not for a particular mode of

transport or by a handful of companies with vast lobbying power.” From “Six research routes to steer transport policy”, by Eric Bruun and Moshe Givoni

Australian government expenditure

  • n science and research priorities
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Talk outline

  • 1. The importance of understanding what consumers want
  • 2. Methods for the measurement and analysis of consumer behaviour
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How do we measure consumer preferences for transport technologies and services not yet in existence?

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Example screenshot of hypothetical stated preference (SP) scenario to elicit consumer preferences for different ODT services

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Example screenshot of hypothetical stated preference (SP) scenario to elicit consumer preferences for different MaaS services

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Example ‘cheap talk’ used to explain ODT services to study participants

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Example multimedia video used to explain shared AV services to study participants

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Example screenshots, taken from “Premarket forecasting of really-new products” by Glen L. Urban, Bruce D. Weinberg and John R. Hauser, showing the use of information acceleration methods for the measurement of consumer preferences for new automobile designs; clockwise from top-left: (A) showroom; (B) magazine advertisement; (C) newspaper advertisement; (D) magazine article; (E) word-of- mouth selection; and (F) word-of-mouth questions

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Use of driving simulators to assess takeover response times in semi-autonomous cars, from “Age differences in the takeover of vehicle control and engagement in non-driving-related activities in simulated driving with conditional automation” by Hallie Clark and Jing Feng

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Use of virtual immersive reality environments to elicit pedestrian preferences related to AVs and associated infrastructure changes on urban streets in Montreal, Canada, from “Virtual Immersive Reality for Stated Preference Travel Behavior Experiments: A Case Study of Autonomous Vehicles

  • n Urban Roads” by Bilal Farooq, Elisabetta Cherchi, and

Anae Sobhani

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Flow of naturalistic experiment to measure consumer behaviour in the presence of fully autonomous cars, from “Projecting travelers into a world of self-driving vehicles: estimating travel behavior implications via a naturalistic experiment”, by Mustapha Harb, Yu Xiao, Giovanni Circella, Patricia L. Mokhtarian, and Joan L. Walker Total vehicle kilometres travelled increased by 83% across the sample!

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Flow of naturalistic experiment to measure consumer behaviour in the presence of fully autonomous cars, from “Projecting travelers into a world of self-driving vehicles: estimating travel behavior implications via a naturalistic experiment”, by Mustapha Harb, Yu Xiao, Giovanni Circella, Patricia L. Mokhtarian, and Joan L. Walker Household vehicle kilometres travelled (VKT) increased by 83% across the sample!

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Credibility Cost cheap talk audio-visual instructional aids interactive multimedia environments driving simulators and immersive virtual reality naturalistic experiments field trials

Trade-off between the cost of measurement and the credibility

  • f the analysis for different measurement methods
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What about big data and machine learning?

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Model T Wheel Horsecar Steam locomotive Electric tram Shared mobility services Electric vehicles Connected and autonomous cars

Big data and machine learning can be very powerful for short-term predictions, where the prediction context is expected to be very similar to the observed context

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Per capita car use in Australia over time

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Per capita car use in Australia over time

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Per capita car use in Australia over time

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Predicted per capita car traffic volume in North America, from “The future mobility of the world population” by Andreas Schafer and David G. Victor, published in April 2000

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CONNECTED AUTONOMOUS SHARED ELECTRIC

There are too many sources of uncertainty - cannot trust that past behaviours will be good predictors of future behaviours

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Concluding remarks

  • 1. Cannot understate the importance of understanding what consumers want, and how they are likely to

respond to new transport technologies and services

  • 2. There are many methods for the careful measurement of consumer preferences for new technologies and

services; the choice between these methods reduces to a trade-off between the cost of data collection, and the credibility of the analysis

  • 3. Big data and machine learning can be powerful for short-term operational planning, but any form of long-

term strategic planning will necessarily require human input