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* Design Prototyping in public policy-making, practices and - - PowerPoint PPT Presentation

Policy * Design Prototyping in public policy-making, practices and theories on experimentation in policy. Diana Pamela Villa Alvarez PhD candidate in Design Politecnico di Milano International Design in Government Conf. November 19 th 2019


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Design Policy

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Prototyping in public policy-making, practices and theories on experimentation in policy.

Diana Pamela Villa Alvarez PhD candidate in Design – Politecnico di Milano International Design in Government Conf. November 19th 2019

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Index

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Introduction The workshop Case study Mapping Discussion and conclusions

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Introduction

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Introduction

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Over the last ten years Design has been contributing on the public sector innovation, having an increasing role in the implementation of public services and policy (Bason, 2014; Clarke & Craft, 2019; Kimbell & Bailey, 2017; Mager, 2016). Nowadays, the collaboration of design and the public sector is occurring in a variety of forms and the experiences are being shared. Particularly, in the last four years, the topic of prototyping in policy has been gaining attention (Kimbell & Bailey, 2017) and it has been described and exemplified for a wider audience (Appadoo, 2019; Bloomberg Cities, 2019; Holliday, 2019). In this context, design prototyping encounters already existing practices for analysis and experimentation of policies, being policy pilots and evidence- based policy making the most relevant concepts (see Figure 2). As this interaction of design and policy approaches is starting to be studied, there are still lessons to learn. Particularly, on how the experimentation methods in policy can complement each other in understanding how it works and what works. In this respect, it is still unresolved how design prototyping could bring value to current policy piloting and other policy mechanisms, as well as “how small- scale prototyping could relate to large scale policies” (Kimbell & Bailey, 2017,

  • p. 222).
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Policy cycle (theory)

Agenda setting Policy formulation Decision making Policy implementation Policy evaluation

Implementation Conceptualisation

Figure 1. Adaptation Policy Cycle Howlett, Ramesh & Perl (2009) Illustration of the theoretical positioning of the activities of prototyping.

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Prototyping in policy cycle (hypothesis)

Agenda setting Policy formulation Decision making Policy implementation Policy evaluation

Figure 1. Adaptation Policy Cycle Howlett, Ramesh & Perl (2009) Illustrative visualisation of the theoretical positioning of the activities of prototyping.

prototyping prototyping

Policy (law, regulation… to achieve a policy goal)

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Experimenting taxonomy evidence-based policy

Prototyping in policy

policy piloting

experimenting in policy

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Design

Figure 2. Terminology of experimentation in policy and authors mapped to elaborate the material for the workshop.

Political sciences

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Experiment-ing taxonomy

Prototype: any shared physical manifestation externalising an otherwise internal or unavailable vision of a future situation. Prototyping is the use of prototypes to explore, evaluate or communicate in design.

Blomkvist, 2014

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Experiment-ing taxonomy

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Pilots are used for evaluating rigorously a policy [Randomised Controlled Trial (RCT), Experimental research] while it is still possible to adjust it and before it has been applied nationally.

Jowell, 2003)

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Experiment-ing taxonomy

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EBPM are used for gathering evidence to inform the development and implementation of policy

1) evidence of the likely effectiveness […] 2) evidence from evaluations of policies […] to continue or how to adjust and improve policies […]

Sanderson, 2002. P.4

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Ettelt, Mays, Allen, 2015 Sanderson, 2002 Pilot for experimentation Pilot for early implementation Pilot for demonstration Pilot for learning Evidence-based policy making Prototype

Prototyping positioning (hypothesis)

Fleming & Rhodes 2018 Evidence-based policy making Experiential knowledge

Randomised Controlled Trial (RCT)

Kimbell & Baley, 2017 Prototype “How it works?” “what works?”

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The workshop

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Workshop instructions

Write a case study (individual) -10 min- & share it with the team – 20 min- Map the cases (in teams) - 20 min - Teams present to the group – 30 min- Discussion and conclusions (group) - 20 min-

Team A Team B Team C

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Case study

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Source: picture designatlarge.it

Piazze Aperte

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Source : Piazze Aperte public call Comune di Milano

Piazze Aperte

Temporary and low cost solutions to explore possibilities of use of the public space in order to:

  • Create new pedestrian zones and public spaces
  • Incentivate socialization and promote cultural activities
  • Connect with bike routes and bike parking areas
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Name: Location: Led by/partners: Policy/area/topic: Aim: What was the experiment? Why? Purpose of the experimentation: How it was experimented? Findings, learnings, barriers, success and failures: Contact/details, further information: Background

Results

Case study template

The experiment What/Why/How?

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Name: Piazze Aperte (since 2018) Location: Milan, Italy. Piazze (squares) located in the periphery. Led by/partners: Project developed the municipality of Milan, in partnership with Bloomberg Associates, National Association of City Transportation Official (NACTO) and Global Design Cities, integrating citizens’ proposals. Policy/area/topic: Use of public spaces, (Piazze) squares located in the periphery. Aim: Enhance the public space as a meeting place in the centre of neighbourhoods, expand pedestrian areas and promote sustainable forms of mobility a benefit of the environment and the quality of life in the city. What was the experiment? An exploration of possibilities of use of public squares. Why? Purpose of the experimentation: To test temporary solutions before investing time and resources in a definitive structural arrangement, helping to make choices and supporting the decision-making process towards a permanent solution. How it was experimented? 1) Open call for presenting proposals 2) co-production 3) experimentation 4) Evaluation Tools/methods “Tactical Urban Planning”* followed by quantitative research (data & surveys) Findings, learnings, barriers, success and failures: Survey results: 86% of people interviewed prefer the pedestrian plaza, 72% use more of the space, and an 84% would like the redesigned space to become permanent. Contact/details, further information: globaldesigningcities.org, Comune di Milano * mode of urban planning based on interventions made in the short term and at low cost, aimed at creating new public spaces.

Background

The experiment What/Why/How? Results

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Mapping

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Positioning maps

Combination of prototypes (system, service, experience) Simulated / Low fidelity Real version / High fidelity What type of prototypes/artefacts/ boundary objects were used? Single prototype (physical or digital artefact)

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Positioning maps

Combination of prototypes (system, service, experience) Simulated / Low fidelity Real version / High fidelity What type of prototypes/artefacts/ boundary objects were used? Single prototype (physical or digital artefact)

Piazze Aperte

  • Real context space
  • Low cost elements:

street paint, benches, ping pong tables, vases and plants, etc.

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Positioning maps

Internal / core project team Which actors participated in the experiment? Micro scale (e.g. neighbourhood) Small scale (e.g. region) External/ all real context actors

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Positioning maps

Internal / core project team Which actors participated in the experiment? Micro scale (e.g. neighbourhood) Small scale (e.g. region) External/ all real context actors

Piazze Aperte

  • Comune di Milano
  • Citizens &

associations

  • Partners for

temporary solution

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Positioning maps

Part of the solution What were the evaluation methods and tools? Qualitative Evaluation Quantitative Evaluation Full solution

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Positioning maps

Part of the solution What were the evaluation methods and tools? Qualitative Evaluation Quantitative Evaluation Full solution

Piazze Aperte

  • evaluating the number of

pedestrians and vehicles, data on accidents, reports from local partners

  • carrying out surveys

aimed at obtaining feedback from the public, businesses and owners.

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Discussion and conclusions

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Style of intervention

Large scale Low level Laws Regulation Funding, taxes, tariffs and subsidies Providing and commissioning services Procurement, purchasing and buying powers Leading, influencing and informing Stewardship (control, organise or take care) Source: Adaptation from Siodmok (2017), UK Policy Lab

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Three levels of design

Source: Siodmok (2017), UK Policy Lab

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Continuum of experimentation

Source: Quaggiotto, Leurs & Christiansen (2017) Nesta, States of Change

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Diana Pamela Villa

@Pamelavillalv_D dianapamela.villa@polimi.it

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References

Appadoo, V. (2019). Why do we prototype? Retrieved September 9, 2019, from https://blog.wearefuturegov.com/why-do-we-prototype-a2576f0cc52c Bason, C. (2014). Design for Policy. Design for Policy (1st ed.). Gower Publishing. https://doi.org/10.4324/9781315576640 Bloomberg Cities. (2019). Explainer: What is prototyping? Retrieved September 8, 2019, from https://medium.com/@BloombergCities/explainer-what-is-prototyping-99e73abaa643 Clarke, A., & Craft, J. (2019). The twin faces of public sector design. Governance, 32(1), 5–21. https://doi.org/10.1111/gove.12342 Comune di Milano (2019) Piazze Aperte. https://www.comune.milano.it/aree-tematiche/quartieri/piano- quartieri/piazze-aperte Holliday, B. (2019). A guide to different types of prototyping. Retrieved September 9, 2019, from https://blog.wearefuturegov.com/a-guide-to-different-types-of-prototyping-9866e8ff0f7b Junginger, S. (2014). Towards Policy-Making as Designing: Policy-Making Beyond Problem-Solving and Decision-Making. In C. Bason (Ed.), Design for Policy (pp. 57–69). Gower Publishing. Kimbell, L., & Bailey, J. (2017). Prototyping and the new spirit of policy-making. CoDesign, 13(3), 214–226. https://doi.org/10.1080/15710882.2017.1355003 Mager, B. (2016). Service Design Impact Report: Public Sector. Retrieved from www.service-design-network.org Quaggiotto, G., Leurs, B., & Christiansen, J. (2017) Towards an experimental culture in government: reflections

  • n and from practice. Nesta. Retrieved from https://www.nesta.org.uk/blog/towards-an-experimental-culture-

in-government-reflections-on-and-from-practice/ Siodmok, A. (2017). Mapping service design and policy design. Retrieved from https://openpolicy.blog.gov.uk/2017/09/22/designing-policy/

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Other cases

BVG, Mercedes-Benz Vans and Via bring on-demand ridesharing to Berlin https://media.daimler.com/marsMediaSite/en/instance/ko/Berliner-Verkehrsbetriebe-BVG-and-ViaVan-a-joint- venture-between-Mercedes-Benz-Vans-and-Via-Arriving-right-on-cue---BVG-Mercedes-Benz-Vans-and-Via-bring-

  • n-demand-ridesharing-to-Berlin.xhtml?oid=32393717

https://urbantransportnews.com/viavan-launches-app-for-new-last-mile-service-with-bvg-in-brandenburg/ Universal basic income and the Finnish experiment https://bruegel.org/2019/02/universal-basic-income-and-the-finnish-experiment/ https://medium.com/basic-income/what-is-there-to-learn-from-finlands-basic-income-experiment-did-it- succeed-or-fail-54b8e5051f60 Teaching Kamu to speak_Migri’s chatbot voice experiment Finland https://medium.com/inland/teaching-kamu-to-speak-89a45a86d60d http://inlanddesign.fi/work/starting-up-smoothly-a-network-of-chatbots-for-foreign-entrepreneurs-coming-to- finland/ BuddySchool Finland https://citiesofservice.org/resource/migrant-youth-helsinki/ Increasing urgent referrals for cancer treatment https://www.bi.team/case-studies/increasing-urgent-referrals-for-cancer-treatment/