Creating a Culture of Learning Paige Watson
POP QUIZ! BASELINE Raise your hand if you would consider your role as a manager of people What percent of the work week do you want your teams to spend on learning?
POP QUIZ! BASELINE Raise your hand if you would consider your role as a non-management team member What percent of the work week do you spend learning as part of your job?
POP QUIZ! BASELINE Why the disparity?
SIR RICHARD BRANSON
WHY LEARN? BENEFITS OF TEAM LEARNING - Knowledge - Team Emergence (Rising Tide Effect) - Team Cohesion - Innovation - Increased team ownership of ideas - Psychological Safety - It’s okay to say ‘I don’t know’ - Enjoyment of work - Increased productivity
HOW TO LEARN WHAT DOESN’T WORK WHAT WORKS - Buying books - Buying books - Must be read outside of - Team Library work hours - Team allowance - Must pertain to work - No restrictions on topic - Yearly personal allowance - Book Clubs - During work hours
HOW TO LEARN WHAT DOESN’T WORK WHAT WORKS - Conferences - Conferences - Company mandated - Employees choice - “Report-out” learning - Multiple people, or the - Specialist Disorder whole team - One conference per - Team budget year.
HOW TO LEARN WHAT DOESN’T WORK WHAT WORKS - “Brown Bag” - “Brown Bag” lunch and learns lunch and learns - Topics chosen by - Topics chosen by team management - Team members to opt-in - Required attendance - Company buys lunch - Bring your own lunch - Paid time
HOW TO LEARN WHAT DOESN’T WORK WHAT WORKS - Required training - “Required” training - Required - Team chooses - One size fits all - Multiple trainings per year - Pay based on - Required for whole team attendance - including Management, PM/PO, QA, DEV, etc.
HOW TO LEARN WHAT WORKS - Code Katas - Focused Learning of Software Development - Focus on one topic a session - Report Learning/Retrospective - Lab Time - A few of hours a week - Group learning - Team learns in small groups - Report Learning/Retrospective
HOW TO LEARN WHAT WORKS - Experiment - Time boxed, but extendable - Team decision - Report Learning/Retrospective
CASE STUDY PREMERA BLUE CROSS ‣ 40+ person team ‣ “Premera Listens” survey engine ‣ Mobile Apps - iOS & Android (and UWP)
CASE STUDY PREMERA BLUE CROSS Weekly Code Katas FizzBuzz Focused Practice Developers, QA, DBAs, Product Owners
CASE STUDY PREMERA BLUE CROSS Weekly Lab Time Open Space marketplace 3 hours to Learn, followed by Retrospective
NOW THE HOW WHERE DO WE START? ‣ Experiment ‣ Start date - end date ‣ Team learns together ‣ NO PRODUCTION WORK ‣ Learning time must be during work hours ‣ Evaluate learning
NOW THE HOW WHERE DO WE START? ‣ Code Katas ‣ One Hour (2.5%) ‣ Focus on single learning outcome ‣ The Problem Is The Lie! ‣ Whole Team Participation ‣ Evaluate learning
NOW THE HOW WHERE DO WE START? ‣ Book Club ‣ Meet during work hours ‣ Team chooses the book ‣ Company buys the book ‣ Evaluate learning
PICK MY BRAIN QUESTIONS?
ABOUT ME PAIGE WATSON Quality Code Practice Evangelist @PaigeIsXP paige.watson@outlook.com
Creating a Culture of Learning Paige Watson
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