COVID-19 Use Case Work From Home Assessment Tool simplycast.com | - - PowerPoint PPT Presentation

COVID-19 Use Case

Work From Home Assessment Tool

simplycast.com | info@simplycast.com | 866-323-6572 ext. 1

Introduction

This use case is designed to help employers when they are planning their recovery strategies and thinking of recalling employees back to the work place by helping to determine their employees’ productivity levels while working from home. This tool helps assess what employees were able to accomplish; what they could not complete from home; and how they would feel about WFH being implemented into the company culture moving forward. Individuals who indicate they had a poor experience working from home are sent into a Poor Experience contact list, which is automatically followed up with by requesting more details from them on how the employer can improve their experience.

Automated WFH Employee Assessment Smart Flow

Employee Information

Before you begin the Employee WFH Assessment, first you need to upload your list of employees to the CRM. It’s a good idea to maintain up-to-date contact records for employees in the event you need to contact them urgently.

Work From Home Assessment Survey

Next, employers will need to create the Work From Home Assessment Survey. Easily ask any questions to gather a full understanding of how your employees fared while working from home.

• What benefits did they discover?
• What issues did they run into?
• Is this a viable option for future

scenarios?

Initial Employee Communication

Once employers have created the survey, it’s time to build out the email to send to employees. Select from SimplyCast’s many email templates available to create the email and be sure to add in the button for the Work From Home Assessment Survey.

Response Follow-up

Depending on how employees respond to the questions on the initial survey, employers are able to request additional information from them. This follow-up can be pre-defined to send automatically to employees who had a poor experience, but can be configured to send based on any criteria your organization wishes to gather additional information on.

Additional Information Required Thank you, we look forward to getting back to “normal”

Please provide more information on your poor experiences.

Reporting

The reporting of the smart flow is easily accessible and may be downloaded from the platform. All surveys/forms store any submissions received so that managers of the organization can view trends and easily improve the working conditions for their employees. Top reply: 4 Trend: Individuals found it hard connecting to the internet due to the choice of VPN. We may need to re- evaluate which tool we use for this.

• Q. Please rate your

WFH experience from 1-5.

Conclusion

Since 2009, SimplyCast has built an engagement and communication technology stack completely in house, which means the solution is not reliant on third-party providers and can be deployed at a moment’s notice. With this technology, SimplyCast has developed an emergency technology and critical engagement solution to support national governments, provincial and state administrators, and municipal health providers. The technology can be used for mass notifications, teleconferencing, live polling, first responder recall, and more. SimplyCast created this COVID-19 template within the existing solution with no technological modification or additional development. This solution is 100% customizable and can be adjusted to meet your organization’s specific needs. If you would like additional information about SimplyCast’s solution and how it can aid in the COVID-19 pandemic, please contact: info@simplycast.com 866-323-6572 ext. 1 simplycast.com