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Return to Work Assistance Kee eeping ng p people a e and nd safe . com companies s Overview There are many factors that need to be considered as we all develop our Return to Work (RTW) plans. Our objective is to provide as much insight


  1. Return to Work Assistance Kee eeping ng p people a e and nd safe . com companies s

  2. Overview There are many factors that need to be considered as we all develop our Return to Work (RTW) plans. Our objective is to provide as much insight and support as possible to our clients. The information that follows is not meant to be an all- inclusive guide, but rather ideas and insights. There are specific areas where we have deep expertise and can provide products and/or services for RTW programs. Property of Continental Office ™

  3. You’re already… Commun unic icatin ing Cle leaning Ch Change ges Guid uidelin ines Virtu tual T al Training Getting ng P PPE Pha hasing ng P People e Assess Asse ssing Visitor tor Back ck I In La Layou outs ts Guid uidelin ines Property of Continental Office ™

  4. You’re asking… Are we ready to return to the office? How do we ensure the office is safe... Day 1 and beyond? Do we return to how things were before? What have we learned from WFH? What technologies will be required? What are our associates most concerned about? Will we need new products and/or solutions? How can we best serve our customers’ needs? Property of Continental Office ™

  5. What we know… < Companies like yours are figuring out how employees safely return to work: Day ay 1, Ne Near-Te Term, & Lo Long-Te Term < Key topics include: • proper safety & cleaning methods • open areas, conference rooms, workstations • new products to support 6’ distancing • communicating changes and safety signage < Current planning includes phased approaches & continued WFH < New workplace guidelines will continue to evolve People want to know they’ll be safe in the office Property of Continental Office ™

  6. How we’re adapting… Our Return to Work Action Plan: • Di Disi sinfect cted our w r work ar rk areas as an and deep cle clean aned all locat all lo cations • Incr crease ased cle clean aning an and disi sinfect cting p protoco cols ls • Imp mple leme mented asso associ ciat ate identifi ficat cation plan lan & & wor ork pr proc ocedur dures • Build lding acce access ss prot otoc ocol ols • Evalu aluat ating an and reco confi figuri ring our w r work ar rk areas as • Pr Provi vidi ding g technol ology ogy to W o WFH • Provi Pr vidi ding PPE g PPE • En Enforci cing CDC so CDC soci cial al dist stan anci cing g guideli lines • Imp mple leme menting a v a visi sitor r best st pract actice ces s proce cess ss • Develope oped d a C COVID VID-19 pr prot otoc ocol ol s shoul ould d someone te test p t positiv itive Property of Continental Office ™

  7. What we’re doing… < Created a survey to understand people’s experience with WFH, identify concerns they have upon returning to the workplace and gain insight into future company plans (420+ responses!) < Developed scenarios for Continental Office work spaces to meet government requirements and ensure physical distancing < Based on our own research and numerous discussions with clients and CRE leaders, drafted a procedure and protocol handbook Property of Continental Office ™

  8. What we found * … 1. Ongoing Disinfecting & Regular Cleaning is Paramount • 95% 5% of today’s workforce expects the workplace to be fully disinfected prior to returning. • 96% 6% want increased cleaning and disinfecting protocols on a regular basis • 90% of workers want to know what their company’s cleaning process 2. Reconfiguring Space for Physical Distancing is a Reality • 71% of people want dividers and partitions for open workstations • 89% 9% think we need to limit the number of people in common areas • 76 76% of people think we should eliminate shared seating. • 58 58% of C-Level Leaders are planning to redesign their workplace (33% are undecided) 3. Accepting Part-Time Remote/WFH is the New Normal • 67% of C of C-Level sa said id COVI VID-19 cha hang nged t the heir percep eption of on of work orking ng fr from om hom home e and nd a are p planni nning ng t to o ha have s som ome/ e/all w work ork from om hom home no now • 74% of of p peop ople ages 25-44 w 4 want nt WFH op options ons a as c com ompared to 53 o 53% of of thos hose a e ages 45 45-64. 4. *Source: May 2020 Continental Office RTW Survey Property of Continental Office ™

  9. What we found * … 4. People Can Be Productive While Working From Home • 30% of of peop ople f e feel el mor ore p e prod oductive & 42 42% feel el the hey a are j just as prod oductive • 59% ci % cited l d less di distract ctions and d 53% cr % credi dit a a f flexi xibl ble sch chedul dule • 73% w wou ould like a a b bet etter hom home off office s set-up up (ergo gonomic ch c chair, etc.) 5. People Still Want a Physical Workplace Environment • 94% sti till ll wan ant t a p a physical w al workplac lace t to w work wi with thin at at ti times • Onl Only 1 12% want nt to o wor ork in n the he of offi fice 100% of t of the he t time • 63% want nt a mix of w of wor orking ng in n the he of offi fice a and nd r rem emot ote • 19% wan ant t a m a mix of th the o office, at at home, an and a c a co-workin king sp space 6. Without a Physical Workplace People Miss: • 22% miss t the he a ability to u o use m e meet eting ng room ooms and nd ot othe her r private s spaces • 46% f feel el less conne onnected to t o the heir t team whe hen n 100% remot ote • 49% m miss iss visit isitin ing wit ith c cust stomer ers • 72% m miss iss the so socia ial asp spec ect of b f bein ing w wit ith co-work orkers *Source: May 2020 Continental Office Property of Continental Office ™ RTW Survey

  10. How we can help you… CLEANING PHYSICAL DISTANCING (6 FEET) & DISINFECTING • Assess existing designs / • Deep clean of floors, furniture, layouts to identify any gaps and surfaces • Reconfigure workstations • Disinfect entire work areas • Provide temporary storage • On-going scheduled service SAFETY SAFETY SIGNAGE/ & WFH PRODUCTS COMMUNICATION • Screens, panels, dividers, etc. • Wayfinding and other graphics to communicate new protocols • WFH products (height and procedures adjustable tables, task chairs, monitor arms) • PPE (face masks and hand sanitizer) < We use our own associates to perform these services Property of Continental Office ™

  11. How to get started… 1. Initial meeting to understand your current RTW plans and identify any gaps 2. Review existing layouts and create design modifications as needed 3. Develop product options to meet company safety protocols (if needed) 4. Provide WFH product options if requested 5. Review recommended solutions and estimated costs Property of Continental Office ™

  12. Cleaning & Disinfecting Services

  13. Safety Signage Overview Property of Continental Office ™

  14. Physical Distancing Seating & Workstations Staggered Desk Assignment: Alternating days | No desk sharing | Less density per desk Dedicated Desk Assignment: Furniture adjustments required | No desk sharing | Increased density per day

  15. Physical Distancing Meeting Rooms Reduce Occupancy of Enclosed Spaces: No furniture changes| May require chair storage Alternate Applications: Furniture adjustments required | Increased floor density per day

  16. Safety: Worktop Screens • Visual cue that things have changed • Delineates workstation space and ownership • Quick to deploy and easily removable for flexibility

  17. Safety: Personal Mobile Storage • Great for moving between home and office! • Reduce contact with common surfaces • Easy to move between workpoints • Take home personal items at the end of the day

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