Connected Care: Linking Health & Social Care to the Home Jason - - PowerPoint PPT Presentation

Connected Care: Linking Health & Social Care to the Home

Jason Trethowan CEO headspace National Youth Mental Health Foundation

Key words driv ivin ing this is presentation

• Loneliness
• Relationships
• Distress
• Educational attainment
• Social & economic participation
• Social connectedness
• Isolation
• Disclosure

When it it comes to opportunities not every rything we offer is is for all ll people.

Mental l Healt lth: One of many natio ional challe llenges

• 32% of Australians (16-64) with a self reported

mental illness are not participating in the labour force (that is they are neither employed nor looking for work), compared to 17% without a mental illness.

• 30% of the 820,00 Australians receiving a Disability

Support Pension in 2011 had a mental illness.

• Unemployment, Mental Health & Digital Health

Face to Face services are important but not

• enough. They need

to be backed up by digital platforms to engage young people and increase help seeking behaviour

Streams

eheadspace.org.au

eheadspace registrations

5,000 10,000 15,000 20,000 25,000 30,000 35,000 2012 2013 2014 2015 2016

33,000 registrations & over 80,000 occasions

• f service in 2016

Prio ior help lp-seeking

eheadspace

Just over half of eheadspace clients report that they have sought mental health support in the past (prior to their first use of eheadspace)

peak age of presentation

15 to 17

Who is using eheadspace?

eheadspace - key features

• Daily service from 9am – 1am AEST
• Webchat (dominant)
• Phone
• Email (and recently SMS)
• Credentialed mental health clinicians (approx. 80)

– Treatment focused – Extensive client follow up – Regularly works with high complexity – Nation wide coverage

Service Delivery

• Webchat dominant for young people
• Phone preference for family

Service demand by hour of the day

Reasons Why Young People Present to headspace

• Problems with how I feel (69.4%)
• Problems with relationships (8.5)
• Problems with School or work (8.3%)
• I was made to come (8%)
• Other (9.8%)
• Key Message: Health Care is not always about a

health care intervention

Digital Work and and Study Service

World first Digital Vocational Service

• Employment

Assistance

• Education/Training

Assistance

• Career Planning

Why

• Gaps in existing employment and career services for

young people with mental health issues

• Young people who access headspace services have a

significantly higher chance of being disengaged in work and study.

• Work and study can contribute to mental health

recovery and resilience. What

• 2 year funded Pilot (finishes in June 2018)
• 720 Young People Supported
• Referral from headspace Regional Centre's and

eheadspace

.

Approach

• Digital Platform that allows a timely response and broad

reach (anywhere anytime)

• Early Intervention -Invests time at the early stages of

disengagement.

• Integrated with clinical care
• Voluntary (and no eligibility restrictions)
• Individually tailored and flexible
• Intensive (small caseloads of 20 pp)

Clos losely ali aligned to th the In International l evid vidence bas ased In Individ idual l Plac lacement Su Support Model

• Intensive One on One support
• Webinar Series – speak to industry
• Mock Interviews
• Work Experience & On-Hire Placements
• Website Development - Resources and Tools
• Group Chats

Interventions

Fliers, Posters and Wallet Cards

Connected Care: Linking Health & Social Care to the Home

Jason Trethowan CEO headspace National Youth Mental Health Foundation