Concessionaire Meeting Thursday, July 14, 2016 Regular Board - - PowerPoint PPT Presentation

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Concessionaire Meeting Thursday, July 14, 2016 Regular Board - - PowerPoint PPT Presentation

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Concessionaire Meeting Thursday, July 14, 2016 Regular Board Meeting / August 7, 2014 Concessionaire Meeting/ July 14, 2016 Hillsborough County Aviation Authority Hillsborough County Aviation Authority Agenda Welcome & Updates

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SLIDE 1

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Concessionaire Meeting

Thursday, July 14, 2016

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SLIDE 2

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Welcome & Updates Laurie Noyes, Director of Airport Concessions Revised Monthly Report Tony Conza, Sr. Manager, Finance National Championship, Job Fairs Nina Mahoney, Sr. Manager, Concessions Passenger Experience, Food Donations Carolyn Langdon, Sr. Business Analyst Reminders Irene Pierpont, Sr. Manager, Concession Q & A Concessions Team

Agenda

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SLIDE 3

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Airport Digital Ads

Main Terminal Rotation

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SLIDE 4

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Tampa International Airport (TPA), which has been one of the top three domestic airports since 2013, was applauded by readers for its maneuverability. “TPA is easy in, easy out,” said one pleased respondent. “I will pay more for flights here because it is simply easy to navigate.” Another agreed, saying it should be “the model for all U.S. airports.”

TPA Ranked #3 Best Domestic Airport

by Travel + Leisure Magazine

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SLIDE 5

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Airside A – Functional Improvements

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SLIDE 6

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside A Functional Improvements

Proposed Seating

Existing Seat Count Hold Room Demarcation Line Proposed Seat Count

Total Seat Count:

  • Existing: 1,207
  • Proposed: 1,264
  • Seats Per Hold Room: 84

Total Tandem Seating: 1,028 Total Bench Seating: 152 Total Lounge Seating: 84

BUSINESS BENCH LOUNGE TANDEM GREEN ZONES CHILDREN

ZONE 1 ZONE 2

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SLIDE 7

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside A Functional Improvements

Flight Information Displays

Flight Information Displays to be Removed

FIDS

New Flight Information Displays ZONE 1 ZONE 2

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SLIDE 8

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside A Functional Improvements

Proposed Charging Stations

POWER

New: 160 Charging Stations

ZONE 1 ZONE 2

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SLIDE 9

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside A Functional Improvements

Proposed Art Program

ART

ASA 2 36 Copper Birds relocated from MT, Ticket level and Hanging from the structure above

Relocated Art from MT, Ticket level Relocated Art from Airside A

ASA 1 BIRDS LEAVING EARTH Relocate to Food Court

  • Approx. 20’ x 20’

20 COPPER PELICANS over a 75 ft. length 16 COPPER CORMORANTS over a 75 ft. length

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SLIDE 10

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

What’s finished:

  • Raceways – 60% Complete

MTAC Airside A Functional Improvements

What’s left to be competed:

  • Raceways – July 2016
  • Core Drilling and X-rays – July 2016
  • Install Power Pylon – September 2016
  • Relocate business centers – October 2016
  • New Children’s Interactive Centers – October 2016
  • Complete Functional Improvements – October 2016

COMPLETE BY OCTOBER 2016

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SLIDE 11

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Airside C – Functional Improvements

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SLIDE 12

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside C Functional Improvements

PROPOSED SEATING

EXISTING SEAT COUNT HOLD ROOM DEMARKATION LINE PROPOSED SEAT COUNT ZONE 1 ZONE 2

TOTAL SEAT COUNT:

  • EXISTING: 1,653
  • PROPOSED: 1,691
  • SEATS PER HOLD ROOM: 112

TOTAL TANDEM SEATING: 1,513 TOTAL BENCH SEATING: 180

BUSINESS BENCH GREEN ZONES TANDEM CHILDREN POWER

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SLIDE 13

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside C Functional Improvements

PROPOSED CHARGING STATIONS

178 CHARGING STATIONS ZONE 1 ZONE 2

BUSINESS BENCH GREEN ZONES TANDEM CHILDREN POWER

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SLIDE 14

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside C Functional Improvements

PROPOSED ART PROGRAM

EXISTING TO REMAIN EXISTING TO RELOCATE

Existing to Remain:

  • Airplane Wing
  • “Boarding Call”
  • “Barnstormer”

Existing to Relocate:

  • “Q” Sculpture (ASC1)
  • “Orange Blossom” (ASC2)

ART

ZONE 1 ZONE 2

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SLIDE 15

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside C Functional Improvements

PROPOSED ART PROGRAM

ASC 1 “Q Sculpture” Artist: Christopher Still Size: 60’ W x 4’ D x 8’ H

EXISTING TO RELOCATE

ART

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SLIDE 16

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside C Functional Improvements

FLIGHT INFORMATION DISPLAYS

ZONE 1 ZONE 2

FIDS

EXISTING TO REMAIN RELOCATED EXISTING TO BE RELOCATED

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SLIDE 17

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

What’s finished:

  • Core Drilling and X-rays are

complete from Gate 45 to Gate 34.

  • Raceways and wire pulling

for entire airside

  • Orange Blossom Relocation

MTAC Airside C Functional Improvements

What’s left to be competed:

  • Core Drilling and X-rays from Gate 34 to Gate 30 – August

2016

  • Install power pylons – early July delivery
  • Relocate business centers– August 2016
  • Children’s Interactive Displays – August 2016
  • Install FID stands and monitors – August 2016
  • Art relocations – aircraft wing sculpture from the food

court to TSA check point– August 2016

COMPLETE BY AUGUST 2016

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SLIDE 18

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Airside E – Functional Improvements

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SLIDE 19

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside E Functional Improvements

PROPOSED SEATING

ZONE 2 ZONE 1 ZONE 3

BUSINESS BENCH LOUNGE TANDEM GREEN ZONES CHILDREN

TOTAL SEAT COUNT:

  • EXISTING: 1,584
  • PROPOSED: 1,346

SEATS PER HOLD ROOM: 103 TOTAL TANDEM SEATING: 1,166 TOTAL BENCH SEATING: 124 TOTAL LOUNGE SEATING: 56 DELTA GATES 62-68 SEATS PER HOLD ROOM: 125

75 74 73 72 71 69 68 67 66 65 64 62 70

EXISTING SEAT COUNT HOLD ROOM DEMARKATION LINE PROPOSED SEAT COUNT

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SLIDE 20

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside E Functional Improvements

PROPOSED CHARGING STATIONS ZONE 2

ZONE 1

POWER

134 CHARGING STATIONS

75 74 73 72 71 69 68 67 66 65 64 62 70

ZONE 3

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SLIDE 21

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside E Functional Improvements

PROPOSED ART PROGRAM

ZONE 2 ZONE 1 ASE 2 North – Relocated - Tapestry 2 ASE 2 South – Relocated - Tapestry 1 EXISTING TO REMAIN RELOCATED FROM OTHER

ART

75 74 73 72 71 69 68 67 66 65 64 62 70

ZONE 3

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SLIDE 22

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside E Functional Improvements

PROPOSED ART PROGRAM

ASE 1 South Relocated Tapestry 1 32’w x 8’h ASE 2 North Relocated Tapestry 2 32’w x 8’h

ART

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SLIDE 23

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

What’s finished:

  • All core drilling and x-rays
  • Raceways and wire pulling
  • All associated demo

Planters / GIDS / Courtesy Phones / Gate 75 Business Center

  • Temporary Courtesy phone and GIDS

stands installed

  • Carpet 95% completed

MTAC Airside E Functional Improvements

What’s left to be competed:

  • Business centers – July 2016
  • Lounge seating – July 2016
  • Tandem seating - July 2016
  • Power pylons – early July 2016
  • Permanent GIDS Stands – August 2016
  • Children’s Interactive Displays –July 2016
  • Art relocations – Tapestries from Bag Claim

(TBD)

COMPLETE GIDS BY AUGUST 2016

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SLIDE 24

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Airside F – Functional Improvements

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SLIDE 25

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside F Functional Improvements

Proposed Seating

Existing Seat Count Hold Room Demarcation Line Proposed Seat Count

Total Seat Count:

  • Existing: 1,181
  • Proposed: 1,340
  • Seats Per Hold Room: 103

Total Tandem Seating: 1,216 Total Bench Seating: 104 Total Lounge Seating: 20

BUSINESS BENCH LOUNGE TANDEM GREEN ZONES CHILDREN

ZONE 1 ZONE 2

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SLIDE 26

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside C Functional Improvements

Flight Information Displays

ZONE 1 ZONE 2 Flight Information Displays to be Removed

FIDS

New Flight Information Displays

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SLIDE 27

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside F Functional Improvements

Proposed Charging Stations

POWER

ZONE 1 ZONE 2

New: 118 Charging Stations

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SLIDE 28

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside F Functional Improvements

Proposed Art Program

New Art Installations:

  • AS F2: “Tendril”
  • AS F3: “Verdant Tampa Bay”
  • AS F4: “Good Bye My Love

Tampa Seven Days a Week”

ART

AS F4 – Hanging Sculpture AS F3 – Wall Mounted

New Art Installation Art Installation & Location T.B.D.

AS F1 – Hanging Sculpture AS F2 – Hanging Sculpture

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SLIDE 29

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside F Functional Improvements

Proposed Art Program

ART

AS F3 “Verdant Tampa Bay” Artist: Elisabeth Condon Mixed Media Painting

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SLIDE 30

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

MTAC Airside F Functional Improvements

Proposed Art Program

ART

AS F2 “Tendril” Artist: Daniel Canogar Dynamic LED Screens

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SLIDE 31

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

What’s finished:

  • No work has started

MTAC Airside F Functional Improvements

What’s left to be competed:

  • Raceways
  • Core Drilling and X-rays – July 2016
  • Power Pylon install – November 2016
  • Relocate business centers – December 2016
  • New Children’s Interactive Centers – December 2016
  • Complete Functional Improvements – December 2016

COMPLETE BY DECEMBER 2016

Install the art sculpture at TSA checkpoint May 2017

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SLIDE 32

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Revised Monthly Report

Tony Conza, Sr. Manager, Finance

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SLIDE 33

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Concession Location Gross Receipts Space ID DBA Food & Beverage Sales Alcohol Sales Merchandise Sales Employee Discount Sales TOTAL Fiscal Year to Date 1 D-1-5635 Joe’s House of Food $ 956,0000.02 $ 120,560.04 $ 12,560.29 $ 1,870.92 $ 1,090,991.27 $ 5,454,950.56 2 $ - $ - $ - $ - $ - $ - 3 $ - $ - $ - $ - $ - $ - 4 $ - $ - $ - $ - $ - $ - 5 $ - $ - $ - $ - $ - $ - 6 $ - $ - $ - $ - $ - $ - 7 $ - $ - $ - $ - $ - $ - 8 $ - $ - $ - $ - $ - $ - 9 $ - $ - $ - $ - $ - $ - 10 $ - $ - $ - $ - $ - $ -

Monthly Concession Report (Food & Beverage)

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http://app.tampaairport.com/TampaBillingApp

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SLIDE 34

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Monthly Concession Report (Retail)

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http://app.tampaairport.com/TampaBillingApp

Concession Location Gross Receipts Space ID DBA News & Convenience Sales Specialty Retail Sales Passenger Service Sales Grab & Go Sales Employee Discount Sales TOTAL Fiscal Year to Date

1 D-1-4560 Davis Islands News Stand $ 1,508,650.02 $ - $ 250,560.01 $ 980.05 $ 1,760,190.08 $ 10,561,140.48 2 D-1-3502 Sunny’s Sunglasses $ - $ 65,250.05 $ - $ 560.02 $ 65,810.07 $ 394,862.82 3 X-1-4560 Happy Spa $ - $ 450.01 $ 45,000.89 $ - $ 2,500.56 $ 47,951.56 $ 287,709.36 4 $ - $ - $ - $ - $ - $ - 5 $ - $ - $ - $ - $ - $ - 6 $ - $ - $ - $ - $ - $ - 7 $ - $ - $ - $ - $ - $ - 8 $ - $ - $ - $ - $ - $ - 9 $ - $ - $ - $ - $ - $ - 10 $ - $ - $ - $ - $ - $ -

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SLIDE 35

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

National Championship, Job Fairs

Nina Mahoney, Sr. Manager, Concessions

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SLIDE 36

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Monday January 9, 2017

Raymond James Stadium www.TampaBay2017.com #TAMPABAY2017

Countdown

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College Football Playoffs

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SLIDE 37

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

College Football Playoffs

Who is the College Football Fan?

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  • 55% male
  • Average median age of 44
  • Over indexes among higher-income groups
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SLIDE 38

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

  • Second most popular sport in America
  • 60.7% of all Americans are fans – 161 million

people

  • 60 million avid fans – second only to NFL
  • Base fan growth 7% since 2000
  • Avid fan growth 23% since 2000

College Football’s Growth

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College Football Playoffs (CFP)

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SLIDE 39

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

  • Third-ever College Football

Playoff National Championship

  • First-time in the Southeast U.S
  • First outdoor game

Tampa Bay Region Opportunity

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College Football Playoffs

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SLIDE 40

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

2015 by the numbers… Game Attendance: 85,689 Hotel Visitor Room Nights: 65,000+ Spending per Attendee per Day: $500 Media Credentials: 12,500 Economic Impact: $308 million

College Football Playoffs

Economic Impact

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SLIDE 41

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Fastest growing sport in the country 47% increase in college football interest from previous year Post season fan base grew by 8.5 million Largest cable TV audience in history: 33 million viewers 118 million social media impressions Largest cellular data traffic in sports history (double Super Bowl) 350 ESPN production staff including 40+ talent

College Football Playoffs

All Eyes on Tampa Bay

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SLIDE 42

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Playoff Fan Central, January 6-8 Playoff Playlist Live!, January 6-8 Media Day, January 7 Extra Yard for Teachers Summit, January 7 Extra Yard 5K, January 8 Taste of the Championship, January 8 Championship Tailgate, January 9 National Championship, January 9

4 Days of Events

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College Football Playoffs

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SLIDE 43

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

  • Expect 25% passenger traffic increase (peak arrivals Friday, Saturday, Sunday)
  • Concessions open overnight on January 9 for passengers directly after game
  • Expect Tuesday, January 10 to be the highest traffic day
  • Retailers to sell licensed products

College Football Playoffs

Concessionaire Pre-Planning

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SLIDE 44

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

  • 3 in 6 months
  • 1,200+ job seekers
  • Excellent media exposure
  • Solid concessionaire representation

Job Fairs

2016

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SLIDE 45

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Passenger Experience, Food Donations

Carolyn Langdon, Sr. Business Analyst

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SLIDE 46

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

  • Outstanding assistance with injured child

provided by Starbucks

  • Congratulations to Auntie Anne’s for a 97.52% on

Franchise Inspection Report and a 100% on Mystery Shopper Report

  • Exceptional customer service provided by

Author’s Bookstore employees

  • Thank you to all Concessionaires for keeping our

passenger experience top of mind each day

Passenger Experience

Customer Service Successes

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SLIDE 47

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

  • Congratulations to SSP on being the first new

Concessionaire to implement Food Donations!

  • The Airport’s Food Donation Program is

Concession’s most visible social sustainability initiative

  • We look forward to everyone donating in the

near future, the finalized procedure is included in Concessions Handbook Version 4

Food Donations

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SLIDE 48

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

Reminders

Irene Pierpont, Sr. Manager, Concessions

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SLIDE 49

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

  • Benchmark/pricing spreadsheets are due at least

30 days before opening

  • Vender/service contractor procedure at airside

loading docks

  • Service elevators main terminal
  • TPA Official Newsletter/ontheRADAR

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Reminders

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SLIDE 50

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

QUESTIONS & ANSWERS

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SLIDE 51

Regular Board Meeting / August 7, 2014

Hillsborough County Aviation Authority

Concessionaire Meeting/ July 14, 2016

Hillsborough County Aviation Authority

THANK YOU FOR ATTENDING!

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