Components PBX (Private Branch Exchange) Features Phones District - - PowerPoint PPT Presentation

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Components PBX (Private Branch Exchange) Features Phones District - - PowerPoint PPT Presentation

Sep 02, 2023 203 likes •322 views

NOACSC Managed Phone Service Components PBX (Private Branch Exchange) Features Phones District Network Phone Lines/Dial Tone Extensions Fees NOACSC Managed Phone Service PBX 3CX (www.3cx.com)

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SLIDE 1

NOACSC – Managed Phone Service

  • PBX (Private Branch Exchange)
  • Features
  • Phones
  • District Network
  • Phone Lines/Dial Tone
  • Extensions
  • Fees

Components

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SLIDE 2

NOACSC – Managed Phone Service

  • 3CX (www.3cx.com)
  • Software-Based
  • At District or at NOACSC
  • Pros & Cons for Server location
  • NOACSC
  • Keeps all software up-to-date
  • Performs all backups
  • Licensed Reseller (Platinum)
  • Less Stress
  • No Vendor Turnover
  • No Aging PBX Hardware
  • Minimize “Organizational Memory”

PBX

  • Decision/Action Item
  • Number of Concurrent Calls
  • Incoming
  • Outgoing
  • Internal
slide-3
SLIDE 3

NOACSC – Managed Phone Service

  • Voice Mail
  • Voice Mail to Email
  • Call Hold/Parking/Forwarding
  • 3CX Client (Desktop/Laptop)
  • Auto Attendant
  • Robust Dialing Tree
  • Customize your “Music”
  • Forward to Mobile
  • Ring Groups/Paging Groups

Features

  • Mobile App
  • iOS – Apple
  • Android
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SLIDE 4

NOACSC – Managed Phone Service

  • Hardware Neutral
  • Yealink – our recommendation
  • T48G
  • T48 Link
  • Office/Admin (~$190)
  • T29S
  • T29 Link
  • More affordable office (~$100)
  • T21P E2
  • T21 Link
  • Classroom (~$50)
  • Dual-Line
  • Solid, Affordable

Phones

  • Decision/Action Item
  • Number of Phones
  • Headset Capability
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SLIDE 5

NOACSC – Managed Phone Service

  • Phones
  • POE - Power over Ethernet
  • PC Port
  • POE Capacity
  • Switches
  • Cabling

District Network

  • Decision/Action Item
  • Does District Network need

upgrade or added capacity before VOIP

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SLIDE 6

NOACSC – Managed Phone Service

  • Digital Voice or SIP
  • Analog will work with Gateway
  • Solutions
  • Local
  • TSC
  • Bring Last Invoice
  • Analog
  • Security
  • FAX
  • Elevator
  • Doors/Access Control
  • PA System

Phone Lines/Dial Tone

  • Decision/Action Item
  • Carrier
  • Number of concurrent calls
  • Long Distance
  • Worksheet (last slide)
  • SIP – Session Internet Protocol
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SLIDE 7

NOACSC – Managed Phone Service

  • Bring Current Extension Listing
  • Serves as “Roadmap”
  • Physical Locations
  • Phone Selection
  • Network Capacity

Extensions

  • Decision/Action Item
  • Updated Listing
  • Names & Email Addresses
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SLIDE 8

NOACSC – Managed Phone Service

  • Recurring Fee
  • $25 per extension per year
  • Implementation Fee
  • $15 per extension
  • Includes System Setup & Config
  • District Responsible for
  • Phones
  • Network Gear
  • Gateways
  • Cabling

Fees

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SLIDE 9

NOACSC – Managed Phone Service Districts Using NOACSC Managed Service

  • Ada
  • Allen County ESC
  • Allen East
  • Antwerp
  • Arcadia
  • Arlington
  • Bath
  • Bluffton
  • Carey
  • Continental
  • Fort Jennings
  • Fort Recovery
  • Hancock County ESC
  • Kalida
  • McComb
  • Mercer County ESC
  • North Baltimore
  • Ottoville
  • Pandora-Gilboa
  • Paulding
  • Shawnee
  • St. Anthony’s – Columbus Grove
  • Wayne Trace
  • WCLA
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SLIDE 10

NOACSC – Managed Phone Service

  • 60 day lead time
  • Dial Tone
  • Hardware purchases
  • Network Readiness
  • NOACSC Planning
  • Staff considerations
  • District Readiness
  • Network/POE
  • Cabling
  • Staff
  • Just in Case
  • The Bluffton 4 hour PBX

Implementation Planning

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SLIDE 11

NOACSC – Managed Phone Service Dia ial l Tone Estimator fr from TSC