Components PBX (Private Branch Exchange) Features Phones District - PowerPoint PPT Presentation

NOACSC – Managed Phone Service Components • PBX (Private Branch Exchange) • Features • Phones • District Network • Phone Lines/Dial Tone • Extensions • Fees

NOACSC – Managed Phone Service PBX • 3CX (www.3cx.com) • Software-Based • At District or at NOACSC • Pros & Cons for Server location • NOACSC • Keeps all software up-to-date • Decision/Action Item • Performs all backups • Number of Concurrent Calls • Licensed Reseller (Platinum) • Incoming • Less Stress • Outgoing • No Vendor Turnover • Internal • No Aging PBX Hardware • Minimize “Organizational Memory”

NOACSC – Managed Phone Service Features • Voice Mail • Mobile App • iOS – Apple • Voice Mail to Email • Android • Call Hold/Parking/Forwarding • 3CX Client (Desktop/Laptop) • Auto Attendant • Robust Dialing Tree • Customize your “Music” • Forward to Mobile • Ring Groups/Paging Groups

NOACSC – Managed Phone Service Phones • Hardware Neutral • Yealink – our recommendation • T48G • T48 Link • Office/Admin (~$190) • T29S • T29 Link • More affordable office (~$100) • T21P E2 • Decision/Action Item • T21 Link • Number of Phones • Classroom (~$50) • Headset Capability • Dual-Line • Solid, Affordable

NOACSC – Managed Phone Service District Network • Phones • Decision/Action Item • POE - Power over Ethernet • Does District Network need upgrade or added capacity before • PC Port VOIP • POE Capacity • Switches • Cabling

NOACSC – Managed Phone Service Phone Lines/Dial Tone • Digital Voice or SIP • Decision/Action Item • Analog will work with Gateway • Carrier • Number of concurrent calls • Solutions • Long Distance • Local • TSC • Bring Last Invoice • Worksheet (last slide) • Analog • Security • FAX • Elevator • SIP – Session Internet Protocol • Doors/Access Control • PA System

NOACSC – Managed Phone Service Extensions • Bring Current Extension Listing • Decision/Action Item • Updated Listing • Serves as “Roadmap” • Names & Email Addresses • Physical Locations • Phone Selection • Network Capacity

NOACSC – Managed Phone Service Fees • Recurring Fee • $25 per extension per year • Implementation Fee • $15 per extension • Includes System Setup & Config • District Responsible for • Phones • Network Gear • Gateways • Cabling

NOACSC – Managed Phone Service Districts Using NOACSC Managed Service • Ada • Kalida • Allen County ESC • McComb • Mercer County ESC • Allen East • North Baltimore • Antwerp • Ottoville • Arcadia • Pandora-Gilboa • Arlington • Paulding • Bath • Shawnee • Bluffton • St. Anthony’s – Columbus Grove • Carey • Wayne Trace • Continental • WCLA • Fort Jennings • Fort Recovery • Hancock County ESC

NOACSC – Managed Phone Service Implementation Planning • 60 day lead time • Dial Tone • Hardware purchases • Network Readiness • NOACSC Planning • Staff considerations • District Readiness • Network/POE • Cabling • Staff • Just in Case • The Bluffton 4 hour PBX

NOACSC – Managed Phone Service Dia ial l Tone Estimator fr from TSC