Company Presentation Company Presentation June 2017 Our Vision We - - PowerPoint PPT Presentation

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Company Presentation Company Presentation June 2017 Our Vision We bring together the aspirations of discerning individuals around the world be it in a private or a business context with total passion. Company Presentation 2 Our Core


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Company Presentation

Company Presentation June 2017

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Our Vision

We bring together the aspirations of discerning individuals around the world – be it in a private or a business context – with total passion.

Company Presentation

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reputable reliable professional well-connected driven authentic innovative elegant stylish premium independent

Our Core Values

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Our World Engel & Völkers is an international service company specialised in the brokerage of …

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Our World Residential Property

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Our World Commercial Real Estate

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Our World Yachts in the Premium Segment

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Our World Private and Business Aircraft

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Our Leadership

“Global business has changed since I founded Engel & Völkers more than 35 years ago. However, quality products, premium services and innovative thinking never seem to go out of fashion. Using this focused approach, we have steadily gained global market share, while simultaneously diversifying our product portfolio to best suit the needs of our clients. It has been a great journey so far, but it is only just beginning.”

Christian Völkers, CEO/ Founder

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Founder and CEO Christian Völkers (left), CEO Sven Odia

Our Leadership

“The creation of a global brand is only possible with the greatest passion.”

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1988

Founding

  • f Grund

Genug publishing house

1988

Entry into commercial real estate business

1990

First resi- dential shop opens

  • utside of

Germany on Majorca

1996

Engel & Völkers Real Estate Academy

  • pens

1998

Licence Partner concept established

2007

Private Office opens in London

2012

Engel & Völkers

  • pens 500th
  • ffice

worldwide

2013

Establish- ment of the Market Center concept and

  • pening of

the first MC in Barcelona

1977

Founding of Engel & Cie, later Engel & Völkers in Hamburg

2014

Chairman- ship of the Management Board of Engel & Völkers AG is shared by Christian Völkers and Sven Odia

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Our Milestones

2007

Yachting division founded

2015

Aviation division founded

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Our Structure

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Residential Property

We are a market leader in the sale and rental of the world’s most exclusive properties.

Our distinctive property shops convey an elegance and attention to service that has made our brand one of the strongest real estate brands in the world.

Working with premium developers, we market exclusive resorts and second home developments situated in the most stunning locations.

Through our unique licensing system, our Residential division has grown rapidly with more than 600 property shops now operational in over 30 countries.

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Commercial Real Estate

In 1988, we successfully entered the commercial real estate business by focusing on clearly defined market segments:

Residential investment

Office services

Industrial services

Retail services

Investment

Hotel services

With more than 80 offices, Engel & Völkers Commercial has affirmed its position as a leading international real estate brand.

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Yachts in the Premium Segment

We began operating in the premium yachting segment in 2007.

Utilising the strength of the Engel & Völkers brand and network, we offer our international clients a personally tailored service.

Our service offer includes independent brokerage and charter services, as well as management of new constructions and refits.

As we are not affiliated with any manufacturer or shipyard, Engel & Völkers Yachting prides itself on providing truly independent, unbiased consultation and support to its clients.

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Private and Business Aircraft

Engel & Völkers Aviation was launched in 2015.

The business division is specialised in aircraft sales and personally tailored charter flights around the world.

The portfolio ranges from small propeller aircraft through to large super jets.

In addition to aircraft charter for individual trips and aircraft trading, Engel & Völkers Aviation also brokers business and private aircraft for long-term charter and through fractional ownership schemes. Moreover, the business division provides comprehensive consulting on legal and taxation issues, aircraft management, structured finance, risk management and insurance.

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Our Market Center Concept

In addition to the successful establishment of the Licence Partner system in 1998, Engel & Völkers introduced the Market Center (MC) concept in 2013.

With the MC concept the company is pursuing a strategy aimed at faster growth in international key property markets and a gain of greater market share.

The region for an MC covers a greater geographical area. Its transaction volume is equivalent to that of between ten and 20 traditional Engel & Völkers residential property shops or commercial offices.

A centrally located office provides space for a high number of real estate

  • agents. In order to support them, the MC undertakes certain tasks from

headquarters such as recruitment or marketing.

The first MC opened in Barcelona in 2013. Other Market Centers have since been established in New York, Bogotá, Vienna, Malta, Madrid, Valencia, Dubai, Rome, Paris, Hong Kong, at the Côte d‘Azur, on Lake Geneva and in Hamburg.

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“Castles & Manor Houses” and “Agriculture & Forestry”

The business segment “Castles & Manor Houses” was founded in 2012 and

  • ffers its services as a competent partner to owners and buyers on issues

relating to the valuation and international brokerage of prime historic real estate.

In 2014, Engel & Völkers extended the business segment “Castles & Manor Houses” with the launch of “Agriculture & Forestry”, which encompasses all real estate related to agricultural and forestry industries like, for example, winegrowing estates, private hunting grounds, forestry estates, farmland and meadow land.

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Engel & Völkers Capital is specialised in the issuance of sustainable investment funds within the real estate sector. Its service offer ranges from multi-purpose residential and office buildings to commercial real estate, and from individual properties and building complexes right through to extensive real estate portfolios.

These services are available either as mutual funds for the public or as private placements for an exclusive group of investors. With a clear focus on sustainable returns, security and growth, Engel & Völkers Capital utilises the opportunities that arise in attractive property markets.

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This preeminent lifestyle magazine welcomes readers into the world

  • f prestigious and luxurious living, showcasing the finest properties and

yachts our global network has to offer.

Using breathtaking photos and inspirational articles, readers become emotionally hooked with the turn of every page.

Global circulation: around 320,000 copies

Distributed worldwide throughout the Engel & Völkers network

Published quarterly

Printed in English, German, Flemish, French, Spanish and Italian

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Company Presentation

External Communication: International PR activities reach a global audience. Engel & Völkers is in regular contact with around 6,500 journalists and around 3,700 media outlets.

Objectives:

To raise the level of awareness for the Engel & Völkers brand in the public domain.

To increase the transparency of the company and thereby reinforce trust and credibility.

Efficient sales support for all partners, be it for licences, properties, buyers or homeowners.

Internal Communication: The internal communication at Engel & Völkers informs all employees around the world about the current news from licence regions and company headquarters in Hamburg.

The InHouse screensaver is the central online platform at Engel & Völkers. Company news is updated on a daily basis and displayed directly on the computer screen of every employee.

Licence partners and sales advisors receive regular updates (online newsletters) with information from all departments at headquarters that is aimed at specific target groups.

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IT-Services GmbH is a wholly owned subsidiary of the Engel & Völkers Group. It provides IT products and services that are specifically tailored to the international property market and support all Engel & Völkers shops and

  • ffices worldwide in their endeavours to

Acquire new clients

Manage client relations in an optimum way

Process sales activities in a transparent manner right from the acquisition stage through to the closure of transactions

Working together with internationally leading online marketing companies, IT- Services GmbH supports the entire E&V network in its sales operations. The services provided range from content creation and the analysis of homepage traffic statistics through to search engine optimisation.

Continuous quality management and ongoing technical development of the IT products ensure that all E&V employees are able to work efficiently at any given time, wherever they happen to be in the world.

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From its headquarters in Hamburg, the Private Office provides personal support to extremely affluent clients interested in buying or selling at the very highest end

  • f the global luxury property market.

With the utmost discretion and privacy, coupled with first-class service, the Private Office offers its clientele access to a global audience of incomparable wealth and sophistication.

A key component of the Private Office service is the exclusive VIP Marketing Package, which is mailed directly to a preselected recipient list of more than 3,000 VIPs worldwide.

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The Engel & Völkers Academy was established in 1996 to guarantee standardised, high-quality training to all Engel & Völkers employees worldwide.

Using experienced trainers and state-of-the-art technology,

  • approx. 3,300 individuals per year receive specialist training in:

Corporate brand values

Operational systems

Service expectations

Sales strategy

Branding

Client service

Due to our international expansion and varying requirements from local market to local market, regional academies have since also been established.

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Based on our conviction that business is inextricably linked with social responsibility, the Engel & Völkers Charity was launched in 2008.

The Engel & Völkers Charity is a non-profit organisation that is working to build a school in the rural village of Agbetiko in Togo, and to provide essentials such as clothing, books, and furniture to pupils.

100 per cent of proceeds go directly to this school project.

We understand that a home is not simply where you rest your head, but also where you learn, laugh and play.

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Based internationally in over 700 locations in more than 30 countries on four continents.

More than 9,000 employees worldwide.

2016 total commission revenues: EUR 506.3 million.

Our Success Global Reach and Revenues

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Our Success Global Presence

Number of locations worldwide

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34 45 54 71 99 175 218 330 383 444 466 497 523 570 615 700 750 100 200 300 400 500 600 700 800 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

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Our Success Global Presence

Employees Worldwide

1700 2500 2900 3300 3500 3600 4100 4600 5500 7000 8500 9000 1000 2000 3000 4000 5000 6000 7000 8000 9000 10000 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

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Commission Revenues of Engel & Völkers Group

Our Success Commission Revenues

123,6 160,7 146,5 137,1 172,9 206,4 230,8 272,9 300,3 409,8 506,3 0 mill. € 100 mill. € 200 mill. € 300 mill. € 400 mill. € 500 mill. € 600 mill. € 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

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Our Points of Differentiation

We have always remained focused on the core tenets of our business, which have laid the foundation for our success:

Brand: A clear and consistent corporate identity and standardised marketing concept.

Network: With a global network spanning more than 30 countries and four continents, we offer our clients access to a global audience and property portfolio.

Shop/ MC Concept: Thanks to our unique property shops and Market Centers, we really are where our clients are.

Service: We are wholly committed to a level of service and support that is unparalleled.

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Contact

Engel & Völkers AG Stadthausbrücke 5 20355 Hamburg Germany Tel: +49-(0)40-36 13 10 Fax: +49-(0)40-36 13 12 22 info@engelvoelkers.com www.engelvoelkers.com