Coaching for Learning & Change Carrie Herrig, Dr. Anne Kelsch - - PowerPoint PPT Presentation

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Coaching for Learning & Change Carrie Herrig, Dr. Anne Kelsch - - PowerPoint PPT Presentation

Mar 19, 2024 252 likes •492 views

Conversations that Inspire: Coaching for Learning & Change Carrie Herrig, Dr. Anne Kelsch & Emily Holth What do we mean by coaching conversations in our context? When is coaching the appropriate Our plan. approach in higher

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Conversations that Inspire: Coaching for Learning & Change

Carrie Herrig, Dr. Anne Kelsch & Emily Holth

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Our plan.

  • What do we mean by coaching

conversations in our context?

  • When is coaching the appropriate

approach in higher education?

  • How do insights from coaching

improve communication at work?

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“Anyone can be a coach.”

Model 1

  • defined by relationships
  • skills based
  • informal: being prepared
  • managing
  • contributing
  • collaborative
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“Coach in the moment.”

Model 2

  • conversations required by your work
  • formal approach
  • management coaching
  • mentoring conversations
  • professional coaching
  • team coaching
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“Understand your culture.”

  • culling the best of various

approaches

  • need for a growth mindset
  • focus on results
  • what is measurable
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measurable coaching results*

Behavioral Results  More timely, direct communication  Quicker, more complete decisions  Increased employee engagement  More flexibility  Greater resilience  Strong intra- and inter-departmental collaboration  More effective meetings  Decreased conflict  Less duplicative work

* adapted from V. Bianco-Mathis & L. Nabors, Everyday Coaching (2017).

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measurable coaching results*

Business Results  Increased profits  Increased employee retention  Strengthened customer relationships  Sales and productivity goals and targets met or exceeded  Increased presence with customers  Shortened time to market  New hires onboarded more effectively  Learning transfer more quickly achieved  Organization adapts more quickly to change

* adapted from V. Bianco-Mathis & L. Nabors, Everyday Coaching (2017).

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the 5 C’s

  • clarity data collection
  • compassion
  • curiosity
  • confirmation
  • commitment
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the 5 C’s

  • clarity
  • compassion awareness of emotion
  • curiosity
  • confirmation
  • commitment
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the 5 C’s

  • clarity
  • compassion
  • curiosity willingness to learn
  • confirmation
  • commitment
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the 5 C’s

  • clarity
  • compassion
  • curiosity
  • confirmation reassurance
  • commitment
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the 5 C’s

  • clarity
  • compassion
  • curiosity
  • confirmation
  • commitment path for action
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benefits

  • self-awareness
  • responsibility for personal development
  • reinforces strengths
  • authenticity
  • transparency
  • mutual accountability and ownership
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Insights from Conflict Coaching

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Let’s talk.

  • 5 scenarios
  • how would you coach this

conversation for a better outcome?

  • focus on intentionally implementing

the 5 Cs

  • 10 minutes

clarity compassion curiosity confirmation commitment

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What worked?

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How do I keep learning?

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How do I keep learning?

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How do I keep learning?

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How do I keep learning?

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How do I keep learning?

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Thank you.

  • carrie.herrig@UND.edu
  • anne.kelsch@UND.edu
  • emily@sustainablesolutionsgf.com