CHANGE MANAGEMENT TURN-AROUND STRATEGIES IN COURT OPERATIONS - - PowerPoint PPT Presentation

CHANGE MANAGEMENT TURN-AROUND STRATEGIES IN COURT OPERATIONS

Presentation by

• Mr. M. Mutevedzi

ACTING CHIEF MAGISTRATE Judicial Service Commission Zimbabwe 26

Background

• The JSC history
• Birth of expanded JSC in 2010
• The Courts’ story - 2010 to date
• Management- Renewal and Reinvigoration

Analysis

• Tracking the wrongs and righting them
• Sobriety
• Witch-hunting?
• Identification of talent

• Placement of talent
• Introspection and Confession-Things are not

working well!

• General disenchantment amongst litigants

• In August 2011 there were 48 532 pending

criminal cases in the Magistrates’ Courts

• As at 31 December 2019, there were only 5000

remaining

The perspective

Exorcising the challenges

• Self-introspection
• Creation and purpose of administrative positions
• Identifying suitable persons to run the courts
• Capacitating the administrators
• Times in court
• Cases completed
• Partly heard cases

(a) Court and case management

• Poor case management
• Abdication of responsibilities
• Need for training

Strategies

(b) Minimum mandatory hours

• Little time in court

(c) Limit on number of partly heard cases held (d) Monitoring and evaluation

• Integral part of any organisation
• Human nature demands it
• judicial independence and accountability

• Court starting times
• Court inspectorate
• Daily court returns
• Monthly court returns
• Station visits
• Interdepartmental meetings
• Provision of resources for court operations
• Taskforce on criminal justice

Strategies cont’d

• JSC Secretary’s Monitoring and Evaluation visits to

all JSC institutions

• Secretary’s Provincial inspectorate teams
• HODs Monitoring and evaluation visits
• Provincial and other local leadership visits

Bo Board of Co Commi mmissioners 1x Se Secretary 1x 1x De Deputy Se Secretary CO COURT RT SE SERV RVICES CES 1x 1x Ch Chief Magistrat e Head of Po Policy and Legal Se Services 1x 1x Master 1x 1x Ch Chief Re Registrar 1x 1x Manager AD ADMIN 1x 1x Manager FINAN ANCE CE 1x 1x Manager HR HR 1x 1x Manager ICT CT & Re Records Manageme ment 1x 1x Manager Pr Procureme ment 1x 1x De Deputy Se Secretary SU SUPP PPORT RT SE SERV RVICES CES ICT CT and Re Records Manageme ment Pr Procureme ment Huma man Re Resources Finance Ad Admi min Re Registrar of Su Superior Co Courts Master of High Co Court Magistrate De Dept Head of Po Policy and Legal Se Services

Key Bold line - Administratively reporting channel Dotted Line - functionally reporting channel

JSC reporting structure

Chief Magistrates’ department reporting structure

Chief Magistrate Deputy Chief Magistrate Principal Administrator Senior Regional Magistrate Eastern Division Senior Regional Magistrate Central Division Senior Regional Magistrate- Western Division Provincial Heads x10 Resident Magistrates x54 Provincial Administrator Provincial Accountant Provincial HR

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