Central Plaza Hotel Public Company Limited Analyst Meeting - - PowerPoint PPT Presentation

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Central Plaza Hotel Public Company Limited Analyst Meeting - - PowerPoint PPT Presentation

Central Plaza Hotel Public Company Limited Analyst Meeting Presentation 1Q18 1Q18 May 18, 2018 Disclaimer This presentation contains certain forward looking statements. Such forward looking statements are not guarantees of future performance


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Central Plaza Hotel Public Company Limited

Analyst Meeting Presentation 1Q18 1Q18

May 18, 2018

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Disclaimer

This presentation contains certain forward looking statements. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ from those in the forward looking statements as a result of various factors and

  • circumstances. The views, analyses and opinions expressed herein contain some information derived from publicly available sources and third

party information providers. No representation or warranty is made as to the accuracy, completeness, or reliability of such information. This presentation should not be relied upon as any recommendation, view, opinion, representation or forecast of “Central Plaza Hotel Plc.” Nothing in this presentation should be construed as either an offer to sell, a solicitation of an offer to buy or sell shares or any type of securities in any

  • jurisdiction. This presentation is not intended to be any type of investment advice and must not be relied upon as such. You must always seek

the relevant professional advice before otherwise making any such financial, legal or commercial decisions.

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Contents

▪ Company Overview ▪ Hotel Business ▪ Food Business ▪ Financial Highlights ▪ Appendices

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Company Overview

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Consolidated Earning 1Q18: Growth from Hotel Operation

THB million 1Q17 1Q18 % Chg Total Hotel revenue* 2,759 2,949 6.9% Total Food Revenue 2,587 2,793 7.9% Total Revenues 5,346 5,741 7.4% EBITDA 1,491 1,588 6.5% EBITDA Margin (%) 27.9% 27.7% Net Profit 783 883 12.8% EPS (Baht/ share) 0.58 0.65 12.1% Note: EBITDA from operation before insurance claim 1,455 1,588 9.1% EBITDA Margin (%) 27.4% 27.7%

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Note: Total hotel revenue included deferred rental income 24.7mn per quarter In 1Q17, revenue included insurance claim from Centara Grand Phuket of 35.9mn.

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SLIDE 6

CENTEL at Glance 1Q 2018

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Total Revenue THB 5.7 bn EBITDA THB 1.6 bn

Hotel 51%

Food 49%

Hotel 79%

Food 21%

(28% Margin)

Total Revenue Mix 7%

Bangkok 32%

Upcountry 59%

Maldives 9%

38 hotels with 7,294

rooms in operation

11 food brands

with 899

  • utlets in operation

By THAIPAT

Rank No. 1, 4 & 7 Top Hotels for Families - Thailand

6.5%

Centara Grand Mirage Beach Resort Pattaya, Centara Grand Beach Resort Phuket & Centara Karon Resort Phuket

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SLIDE 7

Low Gearing with Average Cost of 2.9% & Optimized Profile

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2017 1Q18 O/D and ST/L Debentures LT/L

Long-Term, 84% Fixed, 63% USD, 20%

Gearing Ratio 2017 1Q18 Net Debt/Equity 0.8 0.7 Interest Bearing Debt/Equity 0.6 0.5

Note: * Short-term loan included current portion of long-term loan and debentures ** Long-term Loan

*

THB 6.9 bn THB 7.0 bn 2%

61% 23% 16%

** A Stable Credit Rating from TRIS

Note: Net Debt excluded deferred income

2017 1Q18 Total Asset

Current Asset Non-current Asset

2017 1Q18 Total Liabilities and Equity

Total Liabilities Total Equity

25,037 25,510 27%

87% 89% 49% 51%

1%

62% 16% 22%

52% 48%

2% 7%

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Hotel Business

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SLIDE 9

Thailand Tourism Keeps Growing Momentum

9

29.9 32.6 35.4 38.6 9.2

10.6 0.0 10.0 20.0 30.0 40.0 50.0 60.0 2015A 2016A 2017A 2018E 1Q17 1Q18

Thailand Number of Tourist Arrivals : 2015-2017 CAGR 9%

Source: Ministry of Tourism and Sport Tourism Council of Thailand Thailand Tourism Forum 2018, STR Hotel Destinations Thailand, January 2018, JLL

15.4% 8.5% 9.0%

Unit: In million

9.2%

Expected growth in 2018 from low-base business last year: No impact on zero-dollar tour crackdown & No mourning period

2017 Occupancy Rate 2017 RevPar Growth

  • No. of New Rooms 2017
  • No. of New Rooms 2018-2020

Bangkok 79.7% +4.6% 1,863 9,800 Phuket 75.2% +5.7% 614 > 4,800 (Including Condotels) Koh Samui 70.8% (Suratthani) +0.8% 236 > 1,000 Krabi 67.5%

  • 5.7%

443 1,000 Pattaya 77.3% (Chonburi) +9.5% 637 > 6,700 (Including 3,500 Condo units with rental pool) Hua Hin & Cha Am 69.2% (prachuap khiri khan) +5.4% 441 > 1,800 (Including 1,050 Condo units with rental pool)

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Maldives : Resilient with Upcoming Demand in 2019

2018

  • Minimal impact from Maldives state of emergency

(ended in Mar 2018)

  • Supply concern for Maldives

2x Capacity of Maldives airport in 2019

2019 - 2020 Additional demand from Maldives airport expansion

  • New passenger terminal with built-up area of 90,000 sq. m.

accommodating 7.5 million passengers

  • New cargo terminal with total area of 18,000 sq. m.

handling over 120,000 tons of air-cargo a year.

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Number of Tourist Arrivals and Operational Beds

28,276 36,618 40,572 37,773 40,981 1.2 1.3 1.4 0.36 0.42

  • 20.0
  • 15.0
  • 10.0
  • 5.0
0.0
  • 10,000
10,000 20,000 30,000 40,000 50,000 60,000

2015A 2016A 2017A 1Q17 1Q18

(+4%) (+9%) (+30%) (+11%) (+17%) (+8%) Source: http://investmaldives.gov.mv/project-airport-exp.php Ministry of Tourism, Republic of Maldives

  • No. of Tourist

Arrivals (In million)

  • No. of

Operational Beds

2016 2017 1Q17 1Q18 Occupancy Rate 62.9% 61.1% 69.9% 73.9% 2016 2017 2018-2019

  • No. of New Resorts

11 13 23

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Hotel Portfolio in Total 11,945 Rooms

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In Operation Pipeline Thailand Overseas Total Thailand Overseas Total Grand Total Owned 15* 2 17 1 3 4 21 Managed 18 3 21 4 12 16 37 Total 33 5 38 5 15 20 58 In Operation Pipeline Thailand* Overseas* Total Thailand Overseas Total Grand Total Owned 3,928 252 4,180 282 900 1,182 5,362 Managed 2,593 521 3,114 825 2,644 3,469 6,583 Total 6,521 773 7,294 1,107 3,544 4,651 11,945

As at 31 March 2018 *Revised numbers

89% Thailand 57% Owned Total Portfolio by rooms

*Including JV and property fund

64% Thailand 45% Owned

Number of Hotels Number of Rooms In Operation by Rooms

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4,651-room Hotels in Pipeline

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12 # of rooms Owned Managed Total Year 2019E 2021E 2018 2019E 2020E 2021E Bali 210 210 Cambodia 240 240 China 250 346 596 Cuba 245 245 Doha 265 514 779 Dubai 601 601 Laos 162 200 362 Maldives 300 101 110 511 Thailand 282 330 245 250 1,107 Total Rooms 282 901 265 1,842 591 770 4,651 Total Hotels 1 3 1 8 3 4 20

As at Match 31, 2018

Summary of Pipeline 2018-2021

Thailand 1,107 rooms Maldives 511 rooms China 596 rooms Cambodia 240 rooms Middle East 1,380 rooms Laos 362 rooms Cuba 245 rooms Bali 210 rooms

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2016 2017

Maldives Bangkok Upcountry

Overall Performance: Strong Tourism Industry Trend

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Total Revenue (THB mn) EBITDA before extra items (THB mn) 2,974 3,027

2016 2017

EBITDA margin

32% 32%

3-week closure of Centara Grand Phuket due to flood damage in 4Q16 0.5% 1.8% 2,759 2,453 2,949

1Q17 4Q17 1Q18

6.9% 1,176 786 1,247

1Q17 4Q17 1Q18

6.1%

42.6% 42.4%

9,358 9,309 50% 20% 30% Excluding insurance claim

  • f THB 35.9 mn in 1Q17,

1Q18 EBITDA increases by 9.4% with improved margin by 0.5% Excluding insurance claim of THB 35.9 mn in 1Q17, 1Q18 Total revenue increases by 8.3%

32.0%

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Total Own Portfolio (Organic*) : 1Q18 RevPar +4%

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4,851 4,897

2016 2017

Average Room Rate - THB (ARR)

3,975 4,049

2016 2017

Revenue Per Available Room - THB (RevPar)

3% 2% 1% 1% 81.9% 82.7%

78.5% 83.0%

2016 2017

Occupancy (OCC)

85.0% 83.8% 87.4%

78.5% 83.0% 87.5% 92.0%

1Q17 4Q17 1Q18

5,935 4,997 6,025

1Q17 4Q17 1Q18

2% 5,044 4,188 5,268

1Q17 4Q17 1Q18

4%

Note: * Excluding COSI Samui Chaweng Beach and Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana

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Total Own Portfolio (Organic + Inorganic*) : 1Q18 RevPar -3%

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Average Room Rate - THB (ARR) Revenue Per Available Room - THB (RevPar) Occupancy (OCC)

85.0% 86.0%

81.0% 85.5% 90.0%

1Q17 1Q18

5,935 5,690

1Q17 1Q18

5,044 4,894

1Q17 1Q18

Note: * Including COSI Samui Chaweng Beach and Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana since 1Q18

4% 3%

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Thailand Portfolio (Organic*) : 1Q18 RevPar +6%

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3,394 3,450 3,928 4,128 3,768 3,926

2016 2017

Bangkok Upcountry Thailand 81.2% 81.4% 81.8% 83.1% 81.6% 82.6%

78.5% 83.0% 87.5%

2016 2017

Bangkok Upcountry Thailand

2,755 2,810 3,213 3,428 3,075 3,241

2016 2017

2% 5% 7% 1% 0.4% 4% 2% 5%

Occupancy (OCC) Average Room Rate - THB (ARR) Revenue Per Available Room - THB (RevPar)

84.0% 87.0% 85.9% 87.7% 85.3% 87.5%

75.0% 79.5% 84.0% 88.5%

1Q17 1Q18

Bangkok Upcountry Thailand

3,426 3,615 5,379 5,519 4,798 4,947

1Q17 1Q18

3% 3% 2,879 3,145 4,618 4,842 4,093 4,329

1Q17 1Q18

5% 6% 6% 9%

Note: * Excluding COSI Samui Chaweng Beach and Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana

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Thailand Portfolio (Organic + Inorganic*) : 1Q18 RevPar -2%

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3,394 3,450 3,928 4,128 3,768 3,926

2016 2017

Bangkok Upcountry Thailand 81.2% 81.4% 81.8% 83.1% 81.6% 82.6%

78.5% 83.0% 87.5%

2016 2017

Bangkok Upcountry Thailand

2,755 2,810 3,213 3,428 3,075 3,241

2016 2017

2% 5% 7% 1% 0.4% 4% 2% 5%

Occupancy (OCC) Average Room Rate - THB (ARR) Revenue Per Available Room - THB (RevPar)

84.0% 86.3% 85.9% 85.9% 85.3% 86.0%

75.0% 79.5% 84.0% 88.5%

1Q17 1Q18

Bangkok Upcountry Thailand

3,426 3,244 5,379 5,366 4,798 4,671

1Q17 1Q18

0.2% 3% 2,879 2,798 4,618 4,608 4,093 4,017

1Q17 1Q18

5%

Note: * Including COSI Samui Chaweng Beach and Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana

3% 0.2% 2%

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Maldives : THB Appreciation Tainted Strong Performance

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19,261 18,312

2016 2017

86.7% 84.4%

78.5% 83.0% 87.5%

2016 2017

16,698 15,464

2016 2017

Note: In 1Q 18, Thai Baht appreciated by average 10% YOY

5% 7%

Occupancy (OCC) Average Room Rate - THB (ARR) Revenue Per Available Room - THB (RevPar)

1% 7% 80.6% 86.2%

78.5% 83.0% 87.5%

1Q17 1Q18

22,916 21,492

1Q17 1Q18

6% 18,479 18,524

1Q17 1Q18

0.2% (USD + 4%) (USD + 12%) (USD -1%) (USD -4%)

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Hotel Growth Drivers for Next 5 Years

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World-Class Software for Revenue Uplift Asset Enhancement New Own Investments Active Merger and Acquisition (M&A) Alliance with Central Group

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SLIDE 20

Property Management System (PMS) & Revenue Management System (RMS) implementation:

  • Expected total revenue uplift 3-4% p.a. over 3 years & Operating cost optimization
  • Upfront costs (training, setup, data-built) by 33 MB in 2018

(total ongoing costs over 5Y = 130 MB)

  • Expected Go-live date for all own properties : Dec 2018 – Q1 2019

PMS RMS

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World-Class Software for Revenue Uplift

Key Changes Before After Dynamic pricing (room rate adjustment) 3-4 times/week 3-4 times/day (real time in similar manner as airline business) Connectivity to sales distribution channels Manual Automate (faster & no human error) Guest profile Different profile on premise Single profile on cloud (Big data to tailor sales & marketing program for revenue uplift) System connectivity Stand alone PMS 2-way connectivity between new PMS with RMS and other platforms for full data mapping and mobility

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Asset Enhancement

2019: New Market Segment - Luxury (Traditional & Contemporary)

  • Centara Grand Beach Resort Samui (CSBR):

Major renovation and rebranding to new luxury brand

  • Centara Grand Beach Resort & Villas Hua Hin (CHBR):

Major renovation and rebranding to new luxury brand

CHBR CSBR CGCW CGC

2018

  • Centara Grand at CentralWorld (CGCW):

Room renovation (512 rooms)

  • Centra by Centara Government Complex Hotel &

Convention Centre Chaeng Watthana (CGC): All day dining & room renovation

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New Own Investments

2018 First Full-Year Operation

  • COSI Samui Chaweng Beach (CZSC) : 151 rooms
  • Centra by Centara Government Complex Hotel & Convention

Centre Chaeng Watthana (CGC) : 204 rooms 2019 - 2022

  • COSI Pattaya Naklua Beach : 282 rooms
  • COSI expansion up to 40 sites (both own & managed)

2020-2021

  • Centara Deira Islands Beach Resort Dubai (CDD) : 601 rooms
  • Centara Lagoon Family Island Resort & Spa Maldives (CLFM) :

150 rooms

  • Centara Lagoon Recreation Island Resort Maldives (CLRM) :

150 rooms

CGC : 2018 CDD : 2020-2021 CLFM & CLRM : 2020-2021 CZSC : 2018 COSI : 2019 - 2022 COSI Pattaya : 2019 22

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Active Merger and Acquisition (M&A)

Laos Oman Qatar Maldives Sri Lanka Indonesia Thailand Vietnam

Middle East Indian Ocean

M&A/Management Expansion - Where do we go?

AEC Countries

3

UAE

2 1

Opportunistic Investment/Management

  • Japan
  • Africa
  • Caribbean

What’s our M&A target?:

  • Portfolio of properties
  • Small & medium-size hotel

management company

  • Opportunistic investment with

attractive yield

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Alliance with Central Group

Centara Hotel & Convention Centre Udon Thani

“Next to Retail” theme : 2 properties now & more to come

COSI Samui Chaweng Beach 24

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Food Business

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Key Industry Factors on Food Business

  • Thailand's January Consumer

Confidence Index (CCI) reached to 81 in April

  • Expected GDP growth over 4%
  • Wage Increase : despite increase in

labour cost, expected higher spending

  • n food
  • More competition
  • Squeezing in margin from higher
  • perating costs

26 75 77 78 79 80 79 80 81

72 73 74 75 76 77 78 79 80 81 82

Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18

Consumer Confidence Index (CCI)

Consumer Confidence Index (CCI) 203 204 206 213 219 219

195 200 205 210 215 220 225

Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18

Agricultural Price Index

Agricultural Price Index Source: Bank of Thailand Source: https://tradingeconomics.com/thailand/consumer-confidence

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SLIDE 27

Food Portfolio 1Q18: 899 outlets

Heavy Food Light Food KFC Ootoya Pepper Lunch The Terrace Chabuton Yoshinoya Tenya Katsuya Mister Donut Auntie Anne’s Cold Stone

Bangkok Upcountry By Location

35% Bangkok 36% Bangkok

246 44 33 9 18 16 7 21 337 148 20 # Outlets

By Revenue

As at 31 Mar 2018

730 767 808 100 122 146

2016A 2017A 2018E

Top 4 Others

830 889

5% 7% 8 1 1

Number of Outlets

957

7%

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Change from 31 Dec 2017

1 1 1 1

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1Q18 Outlets Expansion - Business Driver

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Total Revenue (THB mn) EBITDA (THB mn) 1,381 1,426

2016 2017

12%

EBITDA margin

13% 13% 5% 6% 6%

3.7% 3.3% 2,587 2,867 2,793

1Q17 4Q17 1Q18

7.9% 315 350 341

1Q17 4Q17 1Q18

6%

2000 4000 6000 8000 10000 12000

2016 2017

KFC MD AA OTY Others 10,988 10,597 56% 8.0%

12% 12% 12%

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  • 0.3%

0.8%

  • 0.9%
  • 1.8%

Bangkok Upcountry

Growing TSS with Bangkok Better/ Upcountry as Key Driver

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  • 0.1%
  • 0.9%

4.3% 3.4%

  • 6.00%
  • 4.00%
  • 2.00%
0.00% 2.00% 4.00% 6.00%

SSS TSS Same Store Sale (SSS) and Total System Sale (TSS) Same Store Sale (SSS): Bangkok vs Upcountry 1.3% 3.8% 1.4%

  • 2.7%

2.3%

  • 1.6%
  • 4.0%
  • 3.0%
  • 2.0%
  • 1.0%
0.0% 1.0% 2.0% 3.0% 4.0% 5.0%

2016 2017 2016 2017

  • 1.3%

2.9%

  • 0.6%

3.1% 8.9% 7.9%

  • 6.0%
  • 4.0%
  • 2.0%
0.0% 2.0% 4.0% 6.0% 8.0% 10.0%

1Q17 1Q18 1Q17 1Q18 4Q17 4Q17

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Food Growth Drivers for Next 5 Years

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New Store Format & Menu Development Efficiency Improvement New Delivery Platform

Opportunistic Investment:

  • Scalable Brands
  • AEC (Vietnam)
  • New Segments

(e.g. Café & Hotpot) More Non- Shopping Mall sales channel:

  • Community Mall
  • Hospital
  • Office Building
  • Gas Station
  • Train Station
  • Standalone
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SLIDE 31

New Store Format & Menu Development to Initiate New S-Curve for Existing Brands

New store format & food truck kiosk (e.g. Cold Stone Creamery, MD, The Terrace, & AA) : To increase volume and promote outlet expansion Food Heaven : Food court with CRG multi brands to increase sales & cost optimization Menu Development : To have a unique menu by research the latest fast-food trends and find alternative food items to those trends for potential customers with affordable prices

The Terrace

Source: https://www.kfc.co.th/home

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Source: http://www.ootoya.co.th/news-details.php?id=47

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New Delivery Platform to Increase Market Share

Actively Use Partners to Promote and Delivery

60% of food delivery is from SMEs and service aggregators.

New CRG on-line Delivery platform for all CRG Brands

  • To promote as “One”
  • To Consolidate delivery operations of all bands

Concepts: ➢ Mobile experience is a key: Higher Mobile conversion = Be Relevant + Seamless experience ➢ Become Explorer’s Choice = Growing incidents: Food Explorers contributes up to 60% of food delivery incidents Food Explore “Market Place Delivery”

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SLIDE 33

Central Kitchen

  • Prime cost reduction
  • Centralise part of the production to a

central premise

  • Easy to maintain quality of food
  • Better control on food cost and waste
  • Reduce kitchen process in outlets to
  • ptimize labour cost and workflow

New Point of Sale (POS) & Technology

  • Eliminate human errors and save money in

long term

  • Keep accurate record of daily

transactions and report

  • Better Customer Relationship Management

(CRM) Business Intelligence

  • Analyze data in real-time for making

immediate decisions

  • Create new offers to adjust to current

market situation and better satisfy customers

  • Get a 360° view of customers

People Excellence

  • Cross-train staff
  • Improve staff quality
  • Schedule staff efficiently

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Customer Behavior Analysis Menu Analysis

Economy of Scale Better Consistency Greater Efficiency

Training Benefits Efficiency

Efficiency Improvement : Foundation for Growth

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Financial Highlight

34

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CAPEX 2018: Total THB 2.4 bn - Revised

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Hotel Business: Total THB 1.2 bn

  • Annual Renovation THB 340 mn
  • COSI Pattaya THB 280 mn
  • Centara Grand @ Central World THB

315 mn

  • Others THB 225 mn

Food Business: Total THB 1.2 bn – Revised

  • Annual Renovation THB 361 mn
  • New Outlet Expansion THB 544 mn
  • Others THB 265 mn

Note: Excluded JVs and M&A

Summary CAPEX (THBmn) Hotel Business Food Business Total Acquisition of property, plant and equipment 16.7 105.6 122.3 Acquisition of intangible assets 1.8 13.9 15.7 Acquisition of leasehold rights 6.9

  • 6.9

Prepayment for Construction

  • 0.3

0.3 Total 25.4 119.8 145.2

2018 1Q18

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SLIDE 36

Guidance 2018: Organic Growth + Opportunistic Investment

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Hotel 2017A 2018E RevPar (Organic) 1.9% 3% - 4% Food 2017A 2018E SSS

  • 0.9%

2% - 3% TSS 3.4% 7% - 8% Outlet Expansion 7% 7%

Hotel:

  • Organic growth driven by room rate
  • In-organic growth from 2 new hotels revenue uplift by 3%-4% :
  • COSI Samui - 151 rooms
  • Centra by Centara Government Complex Hotel and &

Convention Centre Chaeng Watthana - 204 rooms Food:

  • Continue focusing on outlets expansion on existing brands
  • Expecting increased government spending accelerates

economic growth in 2H18

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SLIDE 37

Appendix

37

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SLIDE 38

CENTEL Dividend Payout Statistics

38

Dividend Payout Ratio Year Dividend (THB/share) % Payout (Consolidated F/S) 2017 0.60 41% 2016 0.55 40% 2015 0.50 40% 2014 0.40 46% 2013 0.40 40% 2012 0.30 25%

  • Dividend Payout constantly increasing according to net profit growth
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SLIDE 39

Milestone

39 CENTEL’s MILESTONE introduced “Mister Donut” 1st hotel, “Centara Grand at Central Ladprao Bangkok” Authorized franchisee of KFC Franchisee of Auntie Anne’s Listed in The Stock Exchange of Thailand (SET) Capital increase of Baht 500 million Capital increase of Baht 450 million Par splited from Baht 5 to Baht 1 Rebranding hotel brand from “Central” to “Centara” Centara Grand at Central World Launched Property Fund (Centara Grand Samui) Centara Grand Mirage Beach Resort, Pattaya Opening the 1st

  • versea JVs in

Maldives “Centara Grand Resort & Spa, Maldives” Opening Centara Grand Phuket Bought new brands into portfolios Acquired “Ootoya” home cooking style Japanese restaurant Co Corporate te Foo

  • od business

Hote Hotel business Introduced Pepper Lunch Step up acquisition of

  • Centara

Karon, (Feb)

  • Centara

Maldives (Mar)

  • Centara

Grand Maldives (Dec) Centara Maldives (24-Mar) Introduced “Tenya” into portfolio Step up acquisition of Centara Kata (7-Oct) Introduced “katsuya” into portfolio 1978 1983 1984 1990 1991 1998 2006 2007 2008 2009 2010 2011 2012 2013 2014 2017 Cosi Samui Chaweng (01-Dec) Centra Government Complex (26-Nov)

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SLIDE 40

COSI Concept: Simple, Social, Connected

40

Concept Great value and Quality accommodation and Safety - A sense of personal safety and privacy Room All COSI hotels feature 18 sqm and 21 sqm room types with a choice of Deluxe King or Deluxe Twin Beds. With simple, natural materials and removal of cutter, the guest rooms are refreshing with a bright, comfortable ambience. Facilities Pool/ The Go Shop for everyday amenities/ Relaxing Living Room for mixing and mingling/ 24-hour Gym in all city location/ Self-service laundry and ironing room/ Self-service work stations Target Customer Independent Savvy Traveller Location Convenient Location - Ability to explore local culture or to conduct business Budget Distribution Channel Generally prefers to make bookings over the internet

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SLIDE 41

Cosi Samui Chaweng Beach

41

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SLIDE 42

Centara’s Guests by Nationality

42

Asia, 37% Australia, 5% Europe, 37% Middle East, 3% Thailand, 13% USA, 3% Others, 2%

1Q18* Room nights driven by Thai, Chinese & Russian

14% 11% 22% (Ex Thailand)

* Including Centra Government Complex Cheang Watthana

5% 1% 8%

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SLIDE 43

1Q18: Hotel Revenue Breakdown by Region

43

26% 19% 19% 12% 8% 7% 7% 2% 30% 17% 18% 12% 8% 7% 7% 2% Bangkok Maldives Phuket Pattaya Hua Hin Samui Krabi Others

1Q17 1Q18

Total Revenue*

1Q18 Bangkok Maldives Phuket Pattaya Hua Hin Samui Krabi Hat Yai Tak % RevPar Growth yoy

  • 18%*

0.2% 2.4% 7.4% 9.5%

  • 39%*

8.1% 5.0% 0.3% Excluded COSI and Centra 9%

  • 1%
  • Total revenue excluded corporate income
  • Included revenue from COSI Samui and Centra Cheang Watthana

* Included COSI and Centra

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SLIDE 44

Hotel Revenue by Asset Type (Freehold & Leasehold)

44 1 11 15 35 5 10 15 20 25 30 35 40 CHBR CGLB CGCW COSI Samui

Remaining Years

Remaining Leasehold Life for Thailand Hotels

CHBR CGLB CGCW COSI Samui

CHBR, 6% CGLB, 12% CGCW, 18%

36% 45% 19%

2017 Hotel Revenue

Thailand Freehold Thailand Leasehold Maldives Leasehold

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SLIDE 45

Hotels in Operation as at March 31, 2018

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Owned, Property Fund & JVs Stars Opened # of Rooms % Ownership Location 1 Centara Grand at Central Plaza Ladprao Bangkok 5 2Q83 565 100% Thailand 2 Centara Grand Resort & Villas Hua Hin 5 1Q86 249 64% Thailand 3 Centara Mae Sot Hill Resort 4 4Q89 120 100% Thailand 4 Centara Hat Yai 4 4Q95 248 100% Thailand 5 Centara Grand Beach Resort Samui 5 2Q96 203 25% in Property Fund Thailand 6 Centara Villas Samui 4 2Q00 102 100% Thailand 7 Centara Villas Phuket 4 2Q00 72 100% Thailand 8 Centara Grand Beach Resort & Villas Krabi 5 4Q05 192 100% Thailand 9 Centara Kata Resort Phuket 4 2Q06 158 100% Thailand 10 Centara Karon Resort Phuket 4 2Q06 335 100% Thailand 11 Centara Grand at CentralWorld 5 4Q08 512 100% Thailand 12 Centara Grand Mirage Beach Resort Pattaya 5 4Q09 555 100% Thailand 13 Centara Grand Island Resort & Spa Maldives 5 4Q09 112 74% Maldives 14 Centara Grand Beach Resort Phuket 5 4Q10 262 100% Thailand 15 Centara Ras Fushi Resort & Spa Maldives 4 1Q13 140 75% Maldives 16 COSI Samui Chaweng Beach Affordable lifestyle 4Q17 151 100% Thailand 17 Centra by Centara Government Complex Hotel & Convention Centre Cheang Watthana 3 4Q12 204 100% Thailand Total Owned and Joint Venture 4,180

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SLIDE 46

Managed Hotels Stars Opened # of Rooms Country 18 Centara Chaan Talay Resort & Villas Trat 4 1Q08 44 Thailand 19 Centara Hotel & Convention Centre Udon Thani 4 2Q10 259 Thailand 20 Centara Q Resort Rayong 4 2Q10 41 Thailand 21 Khum Phaya Resort, Centara Boutique Collection Boutique 3Q10 87 Thailand 22 Waterfront Suites Phuket by Centara Residence 1Q11 39 Thailand 23 Centara Anda Dhevi Resort & Spa Krabi 4 4Q11 135 Thailand 24 Centara Pattaya Hotel 4 4Q11 152 Thailand 25 Centara Nova Hotel & Spa Pattaya 4 4Q11 79 Thailand 26 Centara Koh Chang Tropicana Resort 4 2Q12 157 Thailand 27 Centra Coconut Beach Resort Samui 3 3Q12 55 Thailand 28 Sandy Beach Non Nuoc Resort Danang Vietnam Managed by Centara 4 4Q12 204 Vietnam 29 Centara Watergate Hotel & Spa Bangkok 4 2Q13 281 Thailand 30 Centara Seaview Resort Khao Lak 4 2Q13 250 Thailand 31 Centara Grand Phratamnak Pattaya 5 3Q13 161 Thailand

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Hotels in Operation as at March 31, 2018

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SLIDE 47

Hotels in Operation as at March 31, 2018

Managed Hotels Stars Opened # of Rooms Country 32 Centara Blue Marine Resort & Spa Phuket 4 1Q14 266 Thailand 33 Centara Ceysands Resort & Spa Srilanka 4 2Q14 165 Sri Lanka 34 Centra by Centara Avenue Hotel Pattaya 3 4Q14 51 Thailand 35 Centra by Centara Maris Resort Jomtien 3 1Q16 282 Thailand 36 Centra by Centara Phu Pano Resort Krabi 3 4Q16 158 Thailand 37 Centara Azure Hotel Pattaya 4 4Q16 96 Thailand 38 Centara Muscat Hotel 4 2Q17 152 Oman Total Managed Hotel 3,114 Grand Total 7,294

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SLIDE 48

1Q18 Food Total Revenue Breakdown

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6% 6%

KFC, 54% MD, 17% OOTOYA, 8% AA, 7% Other Heavy Food, 12% Cold Stone, 2%

5% 12% 12% 14% 20%

12% 13% 5% 6%

1Q18

Note: Cold Stone included Ice-cream factory

12%

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SLIDE 49

THANK YOU

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