Central Plaza Hotel Public Company Limited - CENTEL Q1/20 - - PowerPoint PPT Presentation

Central Plaza Hotel Public Company Limited - CENTEL

Q1/20 performance presentation

Agenda

• Q1/20 summary performance
• Hotel business overview
• Food business overview
• CAPEX and guidance 2020
• Appendix

CENTEL overview Q1/20

3

Thailand dominant revenue

Page 3 CENTEL overview Hotel : 6 brands

Upper Upscale Upscale Midscale Affordable Lifestyle Upper Upscale/ Upscale

Food : 16 brands CENTEL shareholding structure

As of March 2020 *Excluding impairment

Hotel 53% Food 47% Bangkok 30% Upcountry 62% Maldives 8% EBITDA THB 1.1 bn

(22.9% Margin)

Total Revenue THB 4.6 bn

29.8%* 18.5%

Luxury

Joint Ventures’ Brands

Retails 22.9% Foreign institution 8.9% Local institution 6.3% Chirathivat family 61.9%

1.35 billion

shares issued and paid-up

Hotel business

• verview

Thailand tourism overview Q1/20

Significantly decrease from COVID-19 impact

Hotel Business Overview Page 5

5

Source: Ministry of Tourism and Sport

10.8 9.0 9.7 10.3 6.7 38.2 39.8 2% 1% 7% 6%

• 38%

7% 4%

• 200.0%
• 150.0%
• 100.0%
• 50.0%

• 5.0

5.0 15.0 25.0 35.0 45.0 55.0

Q1/19 Q2/19 Q3/19 Q4/19 Q1/20 FY18 FY19

• No. of tourist arrivals

Growth yoy

Thailand number of tourist arrivals

Unit: million

Chinese -60.0%, European -15.0% Growth driven by Chinese, Indian, Laos and Japan, while European is flat yoy.

Note: TAT estimates that tourist arrivals will down 60% to only 16 m persons in 2020

• 60%
• 32%
• 5%
• 10%
• 33%
• 42%
• 52%
• 17%
• 24%
• 21%

Thailand tourism overview Q1/20

Page 6

(Unit : Person) Source: Ministry of Tourism and Sport

Hotel Business Overview Top 10 - International Tourist Arrivals growth (%) – Q1/20

China 19% Malaysia 9%

Russia 9%

Laos 6% Japan 5% India 4% Korea 4% France 4% Germany 3% UK 3% USA 3% Cambodia 2% Vietnam 2% Singapore 2% Hong Kong 2% Others 23%

Top 15 - International Tourist Contribution Q1/20

A greater decrease in Asia market

Hotel demand and supply in Maldives Q1/20

Hotel Business Overview Page 7

Supply still growing even demand declining

Number of operational beds*

45,216 47,477 49,213 49,924 51,001

10% 14% 16% 14% 13%

• 200.0%
• 150.0%
• 100.0%
• 50.0%

Q1/19 Q2/19 Q3/19 Q4/19 Q1/20

• No. of operational beds

Bed growth yoy

Source: Ministry of Tourism, Republic of Maldives Note: * included hotels, resorts, guest houses and safari vessels

Unit: beds

Number of tourist arrivals and occupancy rate (yoy)

482,978 379,611 389,101 451,197 382,760 1,484,274 1,702,887 75% 57% 54% 62% 59% 62% 62%

• 800.0%
• 700.0%
• 600.0%
• 500.0%
• 400.0%
• 300.0%
• 200.0%
• 100.0%

Q1/19 Q2/19 Q3/19 Q4/19 Q1/20 FY18 FY19

• No. of arrivals

% Occupancy

Source: Ministry of Tourism, Republic of Maldives

Unit: persons 15% 24% 7% 15% 10% 12%

% Growth yoy

21%

Maldives tourism overview Q1/20

Page 8

(Unit : Person) Source: Ministry of Tourism Republic of Maldives

Chinese dramatic drop because of entry ban since February

Hotel Business Overview Top 10 – International Tourist Arrivals growth (%) – Q1/20

Italy 12% India 9% China 9% UK 9% Russia 8% Germany 7% France 6% USA… Switzerland 2% Japan 2% Saudi Arabia 2% Austria 2% Australia 2% Korea 1% Poland 1% Others 25%

Top 15 - International Tourist Contribution Q1/20

• 16%
• 3%
• 56%
• 9%

10%

• 24%
• 18%
• 30%
• 14%
• 26%

3%

Hotel portfolio – 16,737 rooms

Page 9

Postponing some hotels in pipeline because of COVID-19

In operation Pipeline Thailand Overseas Total Thailand Overseas Total Grand total Owned 16 2 18 1 4 5 23 Managed 20 4 24 10 20 30 54 Total 36 6 42 11 24 35 77 In operation Pipeline Thailand Overseas Total Thailand Overseas Total Grand total Owned 4,205 252 4,457 147 1,432 1,579 6,036 Managed 2,565 786 3,351 1,884 5,466 7,350 10,701 Total 6,770 1,038 7,808 2,031 6,898 8,929 16,737

As of March 2020

57% Owned

Total portfolio by rooms

53% Thailand 36% Owned

Number of hotels Number of rooms In operation by rooms

87% Thailand

Hotel Business Overview

Pipeline – 8,929 rooms

10

Hotel Business Overview Page 10

AEC, Middle East and Indian Ocean

# of rooms Owned Managed Total Year 2021E 2022E 2023E 2020E 2021E 2022E 2023E 2024E Bali 210 210 Cambodia 240 240 China 346 250 596 Dubai 607 607 Japan 515 515 Laos 162 156 48 260 626 Maldives 145 165 101 130 541 Myanmar 95 95 Qatar 85 676 761 Turkey 449 449 Thailand 147 411 378 565 530 2,031 Vietnam 2,258 2,258 Total Rooms 607 292 680 1,202 1,210 3,318 250 1,370 8,929 Total Hotels 1 2 2 7 6 9 1 7 35

As of March 2020

Summary of pipeline 2020E-2024E

Japan and China 1,111 keys East Asia Turkey 449 keys West Asia Bali, Cambodia, Laos, Myanmar Vietnam and Thailand 5,460 keys Southeast Asia Maldives 541 keys South Asia Doha and Dubai 1,368 keys Middle East

Total portfolio: number of rooms by region

Hotels: Operating status

Page 11 Own hotels Stars # of Rooms Status Location 1 Centara Grand at CentralWorld 5 512 Partially open Thailand 2 Centra by Centara Government Complex Hotel & Convention Centre Cheang Watthana 3 212 Opened from April 13 to May 12 Thailand

As at April 30, 2020: 7 opening hotels

Managed hotels Stars # of Rooms Status Country 3 Centara Q Resort Rayong 4 41 Thailand 4 Centara Koh Chang Tropicana Resort 4 157 Thailand 5 Sandy Beach Non Nuoc Resort Danang Vietnam Managed by Centara 4 204 Vietnam 6 Centara Muscat Hotel 4 152 Partially open Oman 7 Centara West Bay Residences & Suites Doha Residence 265 Still 75% of occupancy Qatar

2,756 1,822 1,797 1,176 430 556

Q1/19 Q1/20 (Not adopted TFRS 16 & 9) Q1/20 (Adopted TFRS 16 & 9)

Total Revenue EBITDA 63.4% 33.9% 52.7% 34.8%

Hotel performance Q1/20

12

Hotel Business Overview Page 12

Unit: THB mn

EBITDA margin 23.6%

Revenue drop from COVID-19 & Samui renovation while having fixed charge & increased rent

42.7% 30.9%

Total own portfolio

13

Hotel Business Overview Page 13

Q1/20 RevPar -31.7% mainly from

• ccupancy

5,541 5,285 5,534 5,359 4,615 3,089 4,601 3,142 83.3% 58.5% 83.2% 58.6%

• 50%
• 30%
• 10%

10% 30% 50% 70% 90%

Q1/19 Q1/20 Q1/19 Q1/20

Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC)

24.8% 4.6% 33.1% 24.6% 31.7% 3.2% Excluding Centara Grand Samui and Cosi Pattaya Wong Amat Beach All hotels

Thailand portfolio

14

Hotel Business Overview Page 14

Q1/20 RevPar -33.9% mainly from

• ccupancy

4,530 4,167 4,474 4,227 3,750 2,401 3,697 2,443 82.8% 57.6% 82.6% 57.8%

• 60%
• 40%
• 20%

0% 20% 40% 60% 80% 100%

Q1/19 Q1/20 Q1/19 Q1/20

Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC)

25.2% 8.0% 36.0% 24.8% 33.9% 5.5% Excluding Centara Grand Samui and Cosi Pattaya Wong Amat Beach All hotels

Bangkok portfolio

15

Hotel Business Overview Page 15

Q1/20 RevPar -51.9% from

• ccupancy and room rate

3,299 2,766 2,657 1,278 80.5% 46.2%

• 80%
• 60%
• 40%
• 20%

0% 20% 40% 60% 80% 100%

Q1/19 Q1/20

Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC)

34.3% 16.2% 51.9%

Upcountry portfolio

16

Hotel Business Overview Page 16

Q1/20 RevPar -27.9% mainly from

• ccupancy

5,111 4,688 5,068 4,784 4,288 2,976 4,244 3,058 83.9% 63.5% 83.7% 63.9%

• 80%
• 60%
• 40%
• 20%

0% 20% 40% 60% 80% 100%

Q1/19 Q1/20 Q1/19 Q1/20

Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC)

20.4 % 8.3% 30.6% 19.8% 27.9% 5.6% Excluding Centara Grand Samui and Cosi Pattaya Wong Amat Beach All hotels

Maldives portfolio

17

Hotel Business Overview Page 17

Q1/20 RevPar (USD) -23.7% from

• ccupancy

19,746 18,979 17,956 13,480 90.9% 71.0%

• 80%
• 60%
• 40%
• 20%

0% 20% 40% 60% 80% 100%

Q1/19 Q1/20

Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC)

24.9% 3.9% 19.9% 23.7% 433 USD

Hotel revenue breakdown by region

Page 18

29.8% 17.8% 17.9% 12.0% 8.3% 5.6% 6.7% 1.9% 23.8% 20.7% 20.3% 12.2% 10.5% 2.8% 7.4% 2.3% Bangkok Maldives Phuket Pattaya Hua Hin Samui Krabi Others

Q1/19 Q1/20

Total revenue

Q1/20 Bangkok Maldives Phuket Pattaya Hua Hin Samui Krabi Hat Yai Tak % RevPar Growth yoy

• 51.9%
• 24.9%
• 29.4%
• 39.5%
• 18.0%
• 55.8%
• 33.5%
• 30.7%

16.4%

Hotel Business Overview

done

79% of hotel revenue from Thailand

• 47.3%

Excluding Centara Grand Samui Excluding Cosi Pattaya

• 32.3%

Food business

• verview

Q1/20: Portfolio of 1,060 outlets

Net expansion of 57 outlets (or +5.7% yoy)

Page 20 Food Business Overview Bangkok Non-Bangkok

64% Non-Bangkok 64% Non-Bangkok

Brands # of outlets Change yoy

KFC 281 +12 Mister Donut 371 +6 Auntie Anne’s 181 +9 Ootoya 48 +2 Pepper Lunch 46 +4 The Terrace 9

• Chabuton

17

• 2

Yoshinoya 17

• 5

Tenya 14 +4 Katsuya 36 +8 Cold Stone 17

• 1

Aroi Dee 17 +14 Suki House 3 +3 Kowlune 3 +3 Total 1,060 57 Number of outlets by location Revenue contribution by location

Food business performance

Dramatic decrease in Same Store Sale causes profit margin drop

Page 21 Food Business Overview 2,887 2,804 2,804 322 151 496

Q1/19 Q1/20 (Not adopted TFRS 16 & 9) Q1/20 (Adopted ITFRS 16 & 9)

Total Revenue EBITDA 53.1 % 54.0% 2.9% 2.9%

17.8%

Unit: THB mn

EBITDA margin 11.2% 5.4%

SSS & TSS

Great impact from lockdown

Page 22 Food Business Overview Same store sale (SSS) and Total system sale (TSS)

• 3.8%
• 1.8%
• 8.4%
• 6.3%
• 9.5%

0.1%

• 5.1%

3.4% 5.7%

• 1.0%

1.8%

• 3.0%

9.3% 2.5%

• 15.0%
• 10.0%
• 5.0%

SSS TSS

Q1/19 Q2/19 Q3/19 Q4/19 FY18 FY19 Q1/20

56.7% 13.8% 7.2% 7.7% 14.6% 59.1% 13.2% 6.9% 6.8% 14.0% KFC Mister Donut Auntie's Anne Ootoya Others

Q1/19 Q1/20

Food total revenue breakdown

Page 23 Food Business Overview

86% contributed by top 4 brands

Total revenue

SSS TSS Number of outlets Number of outlets % Change yoy Q1/19 Q1/20 Q1/19 Q1/20 Q1/19 Q1/20 Top 4 brands

• 3.8%
• 7.2%

2.6%

• 2.1%

852 881 3.4% Others

• 3.5%
• 24.8%

8.4%

• 8.4%

151 179 18.5% Average

• 3.8%
• 9.5%

3.4%

• 3.0%

1,003 1,060 5.7%

FINANCIAL HIGHLIGHS, CAPEX & GUIDANCE 2020

Low gearing & optimized profile

Page 25

Q1/20 average finance cost of 2.7%*

Fixed, 72% USD, 13%

JPY, 10%

Gearing ratio Dec 2019 Mar 2020 Interest bearing debt/Equity 0.5 1.6 Interest-bearing Debt (excluding lease liabilities) / Equity 0.5 0.7 Dec 2019 Mar 2020

OD, Short-term loan Debentures (net) Long-term loan (net) Lease liabilities (net)

174.0%

53% 22% 25%

Dec 2019 Mar 2020 Financial position

Total liabilities Total equity

49% 51% 36% 64%

Total interest-bearing debt*

Q1/20 Summary Performance

THB 27.6 bn THB 7.7bn THB 37.5 bn 35.9% THB 21.1bn

13% 19% 14% 54%

* Excluded lease liabilities

5-year capital expenditure

Page 26

• 2,000

4,000 6,000

2019A 2020E 2021E 2022E 2023E

Hotel Food Potential projects

Revised down CAPEX in line with liquidity

Financial Highlight 2020E 2019E 2021E

Centara Grand Central World

Renovation & Enhancement New Investment & Expansion

Centara Grand Samui Centara Grand Hua Hin* New investment in food brand(s) & hotel(s)* Food outlet expansion 2 new Centara Maldives Centara Dubai COSI Chiang Mai

CAPEX (THB mn)

Annual renovation for existing hotels Annual renovation for existing CRG’s outlets

Note: *potential projects are under feasibility study

…

Centara Grand Osaka

2022E 2023E

CENTEL guidance 2020

Page 27 Financial Highlight 2020E Hotel RevPar (THB)

• 40% to -50% yoy

(Organic excluding Centara Grand Beach Resort Samui, COSI Pattaya Wong Amat Beach and new properties)

Food TSS

• 12% to -15% yoy

Number of outlets

Flat or single digit growth rate Hotel:

• Assumed guests will start to return in 2H20 with the demand

from domestic and Asian markets

• Concentrating on cost control efficiency

Food:

• Focus mainly on food takeaway and food delivery sales

through implementing a cloud kitchen and stand-alone locations - such as drive-thru outlets

• Outlet expansion is expected to begin in the 3rd Quarter.

Reaching rock bottom

Q&A

28

Page 28 Q&A

More Information please Contract: Investor Relations department

Central Plaza Public Company Limited 25th Fl, Centara Grand at CentralWorld 999/9 Rama I Rd., Pathumwan Bangkok 10330 Thailand https://investor.centarahotelsresorts.com/ ir@chr.co.th

Disclaimer

This presentation contains certain forward looking statements. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ from those in the forward looking statements as a result of various factors and circumstances. The views, analyses and opinions expressed herein contain some information derived from publicly available sources and third party information providers. No representation or warranty is made as to the accuracy, completeness, or reliability of such information. This presentation should not be relied upon as any recommendation, view, opinion, representation or forecast of “Central Plaza Hotel Plc.” Nothing in this presentation should be construed as either an offer to sell, a solicitation of an offer to buy or sell shares or any type of securities in any

• jurisdiction. This presentation is not intended to be any type of investment advice and must not be relied upon as such. You

must always seek the relevant professional advice before otherwise making any such financial, legal or commercial decisions.

29

Page 29

Appendix

Thailand Sustainability Investment 2019

Page 31

October 17, 2019 - Stock Exchange of Thailand (SET) announced CENTEL one of 98 companies to be Thailand sustainability investment 2019 (THSI 2019) – second consecutive year and to be SETTHSI index Constituents for calculating the index during July 1, 2019 - December 31, 2019.

About Thailand Sustainability Investment: SET selects listed companies from those that have voluntarily participated in the sustainability assessment questionnaires covering ESG and economic

• dimensions. SET reviews the assessment questions every

year to ensure they accurately reflect the context which is changed at global level.

SETTHSI Index Constituents

Appendix

ESG100 – Fourth consecutive year

Page 32

May 30, 2019 – Thaipat Institute announced ESG100 universe, assessed by using integrated ESG (Environmental, Social and Governance) rating model. The Index is calculated by S&P Dow Jones and fed via Bloomberg and Reuters terminals to the investors globally. The list will be updated every year based on the annual assessment

• f

ESG100

• universe. CENTEL won the award forth

consecutive year since 2016.

*Environmental, Social and Governance

by Thaipat Institute

Appendix

Page 33

Strong support from major shareholder

Nath Vongpanich President

Department store

Centara Hotels & Resorts Central Restaurants Group Tos Chirathivat Group CEO

CENTEL

Marketing Food retails Hardlines Central Pattana Vietnam Online & Others

Central Group

• Top 5 largest business in

Thailand

• A family-held

corporation that began life as a general merchandise store in 1947, and more than 70-year experience in the retail industry.

Thirayuth Chirathivat CEO

Appendix

Development milestone

Page 34 Appendix

CENTEL’s MILESTONE introduced “Mister Donut” 1st hotel, “Centara Grand at Central Ladprao Bangkok” Authorized franchisee of KFC Franchisee of Auntie Anne’s Listed in The Stock Exchange of Thailand (SET) Capital increase of Baht 500 million Capital increase of Baht 450 million Par splited from Baht 5 to Baht 1 Rebranding hotel brand from “Central” to “Centara” Centara Grand at Central World Launched Property Fund (Centara Grand Samui) Centara Grand Mirage Beach Resort, Pattaya Opening the 1st

• versea JVs in

Maldives “Centara Grand Resort & Spa, Maldives” Opening Centara Grand Phuket Bought new brands into portfolios Acquired “Ootoya” home cooking style Japanese restaurant Corporate Food business Hotel business Introduced Pepper Lunch Step up acquisition of

• Centara

Karon, (Feb)

• Centara

Maldives (Mar)

• Centara

Grand Maldives (Dec) Centara Maldives (24-Mar) Introduced “Tenya” into portfolio Step up acquisition of Centara Kata (7-Oct) Introduced “katsuya” into portfolio 1978 1983 1984 1990 1991 1998 2006 2007 2008 2009 2010 2011 2012 2013 2014 2017 Cosi Samui Chaweng (01-Dec) Centra Government Complex (26-Nov) 2019 New Brands “Aroi Dee” “Suki House” “ Soft Air” New investments “ Salad Factory” and “Café Amazon” Soft Opened COSI Pattaya Wong Amat Beach

CENTEL Dividend Payout Statistics

35

Dividend Payout Ratio Year Dividend (THB/share) % Payout (Consolidated F/S) % Payout (Separate F/S) 2018 0.65 40% 74% 2017 0.60 41% 86% 2016 0.55 40% 77% 2015 0.50 40% 62% 2014 0.40 46% 82% 2013 0.40 40% 56% 2012 0.30 25% 58%

Page 35

Dividend payout ratio 60% of separate financial statement

Appendix

Consolidated earning Q1/20

Note: * Total hotel revenue included deferred rental income ** Insurance claim from fire at Central World, Big C Rajdamri and Center One in 2010

Q1/20 Summary Performance Page 36

THB million Q1/19 Q1/20 (Adopted TFRS 16 & 9) % Chg Q1/20 (Not adopted TFRS 16 & 9) % Chg Total hotel revenue 2,755.6* 1,796.8 (34.8%) 1,821.5* (33.9%) Total food revenue 2,887.4 2,804.4 (2.9%) 2,804.4 (2.9%) Total revenues 5,643.0 4,601.2 (18.5%) 4,625.9 (18.0%) EBITDA 1,497.6 1,051.7 (29.8%) 580.6 (61.2%) EBITDA margin (%) 26.5% 22.9% (3.6%) 12.6% (13.9%) Net profit from operation 745.3 (9.1) (101.2%) 12.5 (98.3%) Extraordinary items Add: Insurance claim (net tax)** 80.6

• NA
• NA

Less: Provision of assets impairment

• (36.0)

NA (36.0) NA Net profit after extraordinary items 825.9 (45.1) (105.5%) (23.5) (102.8%)

Impact from lockdown measures and change in accounting standards

Hotel performance

37

Appendix Page 37

Unit:THB mn

9,358 9,764 8,896 3,276 3,430 2,919

2017 2018 2019

Total revenue EBITDA before extra items

4.7% 4.3% 8.9% 14.9%

35% EBITDA margin 35% 33%

Total own portfolio

38

Appendix Page 38 4,897 4,899 4,620 4,472 4,477 4,049 4,047 3,786 3,450 3,456 82.7% 82.6% 81.9% 77.1% 77.2%

• 100%
• 80%
• 60%
• 40%
• 20%

0% 20% 40% 60% 80% 100%

2017 2018 (Organic) 2018 (Total) 2019 (Excluded Grand Samui and Cosi Pattaya) 2019 (Total)

Average room rate (ARR) Revenue per available room (RevPar) Occupancy (OCC)

Note: * Excluding COSI Samui Chaweng Beach and Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana

0.1% 0.1% 5.7% 6.5% * 0.8% 4.8% 8.0% 4.7% 2.3% 3.1% 8.7%

Thailand portfolio

39

Appendix Page 39

Note: * Excluding COSI Samui Chaweng Beach and Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana

3,926 3,949 3,728 3,595 3,619 3,241 3,260 3,051 2,759 2,780 82.6% 82.6% 81.8% 76.8% 76.8%

• 100%
• 80%
• 60%
• 40%
• 20%

0% 20% 40% 60% 80%

2017 2018 (Organic) 2018 (Total) 2019 (Excluded Grand Samui and Cosi Pattaya) 2019 (Total)

Average room rate (ARR) Revenue per available room (RevPar) Occupancy (OCC)

0.6% 0.6% 0.8% 5.0% 5.9% * 5.0% 2.9% 8.9% 5.0% 1.2% 7.3%

Bangkok portfolio

40

Appendix Page 40 3,450 3,429 3,089 2,993 2,810 2,892 2,602 2,372 81.4% 84.4% 84.2% 79.2%

10% 20% 30% 40% 50% 60% 70% 80% 90%

2017 2018 (Organic) 2018 (Total) 2019

Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC)

3.0% 2.8% 0.6% 10.5% 2.9% 7.4% 5.0% 3.1% 8.8%

Note: * Centra by Centara Government Complex Hotel & Convention Centre Chaeng Watthana

*

Upcountry portfolio

41

Appendix Page 41 4,128 4,183 4,052 3,928 3,954 3,428 3,420 3,269 2,963 2,989 83.1% 81.8% 80.7% 75.4% 75.6%

• 100%
• 80%
• 60%
• 40%
• 20%

0% 20% 40% 60% 80%

2017 2018 (Organic) 2018 (Total) 2019 (Excluded Grand Samui and Cosi Pattaya) 2019 (Total)

Average Room Rate (ARR) Revenue Per Available Room (RevPar) Occupancy (OCC)

1.8% 1.3% 1.3% 2.4% 0.2% 4.6% 6.5% 0.2% 5.1% 2.4% 8.6% 5.1%

Note: * Excluding COSI Samui Chaweng Beach

*

Maldives portfolio

42

Appendix Page 42 18,312 18,093 16,513 15,464 15,102 13,654 84.4% 83.5% 82.7%

10% 20% 30% 40% 50% 60% 70% 80% 90%

2017 2018 2019

Average room rate (ARR) Revenue per available room (RevPar) Occupancy (OCC)

2.3% 1.2% 2.8% 0.9% 6.2% 9.6% 8.7% 0.8%

455 USD 468 USD 439 USD

Hotel revenue by asset type (Freehold & Leasehold)

Page 43 Appendix

0.1 8.7 12.7 33.5 5 10 15 20 25 30 35 40

Centara Grand Hua Hin Centara Grand Ladprao Centara Grand Central World COSI Samui

Remaining Years

Remaining leasehold life for Thailand hotels as at March 31, 2020

CHBR 7% CGLB 11% CGCW 21%

39% 44% 17%

2019 hotel revenue

Thailand freehold Thailand leasehold Maldives leasehold

Food business performance

Page 44 Appendix

32% 32%

Unit: THB mn

10,988 12,004 12,295 1,426 1,533 1,380

2,000 4,000 6,000 8,000 10,000 12,000 14,000

2017 2018 2019

Total revenue EBITDA

7.5% 9.3% 2.4% 10.0%

13% 13% EBITDA margin 11%

Same store sale (SSS) and Total system sale (TSS)

Page 45 Appendix

• 0.9%

0.1%

• 5.1%

3.4% 9.3% 2.5%

• 6.00%
• 4.00%
• 2.00%

SSS TSS

Same store sale (SSS) and Total system sale (TSS)

2017 2018

0.8% 0.5%

• 5.2%
• 1.8%
• 0.1%
• 4.8%
• 6.00%
• 5.00%
• 4.00%
• 3.00%
• 2.00%
• 1.00%

Bangkok Non-Bangkok

Same store sale (SSS): Bangkok vs Non-Bangkok

2017 2018 2019 2019

Page 46 Appendix

Hotels in operation as at March 31, 2020 (1/4)

Own hotels Stars Opened # of Rooms % Ownership Location 1 Centara Grand at Central Plaza Ladprao Bangkok 5 Q2/83 565 100% Thailand 2 Centara Grand Resort & Villas Hua Hin 5 Q1/86 251 64% Thailand 3 Centra by Centara Hotel Mae Sot 3 Q4/89 120 100% Thailand 4 Centara Hat Yai 4 Q4/95 248 100% Thailand 5 Centara Reserve Samui Luxury Q2/96 184 25% in Property Fund Thailand 6 Centara Villas Samui 4 Q2/00 102 100% Thailand 7 Centara Villas Phuket 4 Q2/00 72 100% Thailand 8 Centara Grand Beach Resort & Villas Krabi 5 Q4/05 192 100% Thailand 9 Centara Kata Resort Phuket 4 Q2/06 163 100% Thailand 10 Centara Karon Resort Phuket 4 Q2/06 335 100% Thailand 11 Centara Grand at CentralWorld 5 Q4/08 512 100% Thailand 12 Centara Grand Mirage Beach Resort Pattaya 5 Q4/09 555 100% Thailand 13 Centara Grand Island Resort & Spa Maldives 5 Q4/09 112 74% Maldives 14 Centara Grand Beach Resort Phuket 5 Q4/10 262 100% Thailand 15 Centara Ras Fushi Resort & Spa Maldives 4 Q1/13 140 75% Maldives 16 COSI Samui Chaweng Beach Affordable lifestyle Q1/17 150 100% Thailand

Page 47 Appendix

Hotels in operation as at March 31, 2020 (2/4)

Owned hotels Stars Opened # of Rooms % Ownership Location 17 Centra by Centara Government Complex Hotel & Convention Centre Cheang Watthana 3 Q4/12 212 100% Thailand 18 Cosi Pattaya Wong Amat Beach Affordable lifestyle Q4/19 282 100% Thailand Total owned hotels 4,457

*revised number

Page 48 Appendix

Hotels in operation as at March 31, 2020 (3/4)

Managed hotels Stars Opened # of Rooms Country 19 Centara Chaan Talay Resort & Villas Trat 4 Q1/08 44 Thailand 20 Centara Hotel & Convention Centre Udon Thani 4 Q2/10 259 Thailand 21 Centara Q Resort Rayong 4 Q2/10 41 Thailand 22 Khum Phaya Resort, Centara Boutique Collection Boutique Q3/10 87 Thailand 23 Waterfront Suites Phuket by Centara Residence Q1/11 39 Thailand 24 Centara Anda Dhevi Resort & Spa Krabi 4 Q4/11 135 Thailand 25 Centara Pattaya Hotel 4 Q4/11 152 Thailand 26 Centara Nova Hotel & Spa Pattaya 4 Q4/11 79 Thailand 27 Centara Koh Chang Tropicana Resort 4 Q2/12 157 Thailand 28 Centra Coconut Beach Resort Samui 3 Q3/12 55 Thailand 29 Sandy Beach Non Nuoc Resort Danang Vietnam Managed by Centara 4 Q4/12 204 Vietnam 30 Centara Watergate Hotel & Spa Bangkok 4 Q2/13 281 Thailand 31 Centara Grand Phratamnak Pattaya 5 Q3/13 161 Thailand 32 Centara Ceysands Resort & Spa Srilanka 4 2Q14 165 Sri Lanka

Page 49 Appendix

Hotels in operation as at March 31, 2020 (4/4)

Managed hotels Stars Opened # of Rooms Country 33 Centra by Centara Avenue Hotel Pattaya 3 4Q14 51 Thailand 34 Centra by Centara Maris Resort Jomtien 3 1Q16 282 Thailand 35 Centra by Centara Phu Pano Resort Krabi 3 4Q16 158 Thailand 36 Centara Azure Hotel Pattaya 4 4Q16 96 Thailand 37 Centara Muscat Hotel 4 2Q17 152 Oman 38 Centara West Bay Residences & Suites Doha Residence 4Q18 265 Qatar 39 Centara Sonrisa Residence and Suites Sriracha Residence 2Q19 145 Thailand 40 Maikhao Hotel Boutique 3Q19 142 Thailand 41 Maikhao Dream Villa Resort & Spa Boutique 3Q19 22 Thailand 42 Centara Ao Nang Beach Resort & Spa Krabi 4 4Q19 179 Thailand Total managed hotels 3,351 Grand total 7,808

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