Central Piedmont Community College Technology Plan Process vs. - - PowerPoint PPT Presentation

central piedmont community college technology plan
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Central Piedmont Community College Technology Plan Process vs. - - PowerPoint PPT Presentation

Central Piedmont Community College Technology Plan Process vs. Project Request Process What t type o of request d do I submit? ? Project ct o or Tech ch P Plan? Project Request Tech Plan You have an idea for a process improvement that


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Central Piedmont Community College Technology Plan Process vs. Project Request Process

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What t type o

  • f request d

do I submit? ? Project ct o

  • r Tech

ch P Plan?

Project Request Tech Plan You have an idea for a process improvement that involves technology, but you only have requirements not a specific product in mind Technology Equipment needs (ie. computers, projectors, printers, smart classroom, conference room upgrades) You need a technical system developed Software needs An improvement/enhancement to an already existing system Classroom Technology needs

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Projec ect R Reque equest P Proces ess

https://services.cpcc.edu/projectrequest

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The P he Projec ect R Reque equest P Process ess – Sev even S n Steps s

Step Process

Submission Departments submit requests via an online request system. Approval Department Manager Approves Project Sponsor Cabinet Sponsor of project evaluates need and provides approval. Project is placed in ITS project queue if approved Assess ITS offers consultation services to review and understand client requirements for

  • project. FTE generation, Maximum benefits to students, Efficiencies, Legal

mandates, Outsourcing, Costs, and Complexity are considered at this time. Scheduled Project is scheduled and an ETA for completion is provided to client Completion ITS provides completed project solution based on client requirements Confirmed Completion Client is asked to confirm that the project is completed and requirements for project have been met

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Projec ect R Reque equest Fl Flow Cha hart

Client Submits Request Request is sent to Approving Manager Approved by Manager? Not Approved If approved by Manager, request is sent to the Cabinet Sponor Approved by Cabinet Sponsor? Request is placed in ITS Project Queue Assessment of project request is performed Project is scheduled Project is developed and completed Cabinet Sponsor Denies Request Client confirms project is completed Client requirements are defined

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Techno hnology P Plan P n Process

https://services.cpcc.edu/techplan

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The T he Tec echnology P Planning P Process ess – Sev even S en Steps s

Step Process 2014-2015 Timeline 2013-2014 Timeline

Collect Departments submit requests via an online request system. Through 6/2/14 Through 6/3/13 Assess IT Services offers consultation services, if needed, for further review and understand their requests. Estimate costs. March 2014 – Sept 2014 6/3/13 – 9/3/13 Prioritize Areas Managers, Deans, and VP’s prioritize requests for their areas to meet their goals. June 2014 – Sept 2014 6/3/13 – 9/6/13 Decision Prioritized list of requests presented to the College Cabinet for review and approval. Seek funding support. August 2014 9/9/13 Communicate Publish funded list of requests and expected deployment timeline. Initiate procurement. Sept 2014 9/13/13 Procure Procure approved requests, receive and settle invoices. Sept 2014 – Dec. 2014 9/13/13 – 12/2/13 Deploy Deploy approved requests Complete by June 2015 Complete by 6/23/14

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Request P t Prioriti tizati tion

Critical Enhances institutional effectiveness; is critical to student success; is required to meet external agency guidelines and/or a college goal. High Enhances departmental effectiveness; is beneficial to student success, and meets a college goal. Medium Good to have; improves efficiency of College services to students and staff. Low Nice to have.

Prioritization includes an interactive approach, allowing area leaders (Managers, Deans, and Vice Presidents) to review, approve, and prioritize

  • requests. Upon completion, IT Services presents those recommendations to

the College Cabinet for approval. The following criteria were recommended for use throughout the process for individuals, area managers, and vice presidents to prioritize their requests.

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Techno hnology P Planni nning ng F Flow C Chart

Client Submits Request Request is sent to Approving Manager Approved? Not Approved If approved, request is sent to Technology Planning Team Cost & Feasibility Analysis is performed

  • n request
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Techno hnology P Planni nning ng F Flow Chart ( t (co cont’t)

Requests are presented to cabinet for prioritization Cabinet Priority is set to Critical, High, Medium, or low Funding Needs are summarized by priority and sent to Cabinet for funding allottment Funding is provided based

  • n fiscal year

equipment budget Status of request is changed based on funding allottment Cabinet Denies Request

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Techno hnology P Planni nning ng F Flow Chart ( t (co cont’t)

Not Approved for Equipment Funding Request is placed in queue for approval and funding for the next fiscal year equipment budget cycle Approved for Equipment Funding Items needed to fulfill request are procured Items are recieved Deployment of items are scheduled and completed Request is marked complete Department can find other funding source to complete request Alternative funding found?

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If you have a any q questions a about t the P Project ct R Request

  • r Techno

hnology P Planni nning ng pr process pl ess please se co contact o

  • ur

ITS Hel Help Des

  • esk. 704

. 704-33 330-50 5000 o 00 or helpdes pdesk@cpc pcc. c.edu edu