Central Piedmont Community College Technology Plan Process vs. Project Request Process
What t type o of request d do I submit? ? Project ct o or Tech ch P Plan? Project Request Tech Plan You have an idea for a process improvement that Technology Equipment needs (ie. computers, involves technology, but you only have projectors, printers, smart classroom, conference requirements not a specific product in mind room upgrades) You need a technical system developed Software needs An improvement/enhancement to an already Classroom Technology needs existing system
Projec ect R Reque equest P Proces ess https://services.cpcc.edu/projectrequest
The P he Projec ect R Reque equest P Process ess – Sev even S n Steps s Step Process Submission Departments submit requests via an online request system. Approval Department Manager Approves Project Cabinet Sponsor of project evaluates need and provides approval. Project is placed Sponsor in ITS project queue if approved ITS offers consultation services to review and understand client requirements for Assess project. FTE generation, Maximum benefits to students, Efficiencies, Legal mandates, Outsourcing, Costs, and Complexity are considered at this time. Scheduled Project is scheduled and an ETA for completion is provided to client Completion ITS provides completed project solution based on client requirements Confirmed Client is asked to confirm that the project is completed and requirements for Completion project have been met
Projec ect R Reque equest Fl Flow Cha hart Not Approved If approved by Manager, Request is sent Approved by Client Submits Approved by request is sent to Approving Cabinet Sponsor? Request Manager? to the Cabinet Manager Sponor Cabinet Sponsor Denies Request Project is Client Assessment of Request is placed in ITS developed and Project is scheduled requirements project request Project Queue completed are defined is performed Client confirms project is completed
Techno hnology P Plan P n Process https://services.cpcc.edu/techplan
The T he Tec echnology P Planning P Process ess – Sev even S en Steps s Step Process 2014-2015 Timeline 2013-2014 Timeline Departments submit requests via an online Collect Through 6/2/14 Through 6/3/13 request system. IT Services offers consultation services, if Assess needed, for further review and understand March 2014 – Sept 2014 6/3/13 – 9/3/13 their requests. Estimate costs. Areas Managers, Deans, and VP’s prioritize Prioritize June 2014 – Sept 2014 6/3/13 – 9/6/13 requests for their areas to meet their goals. Prioritized list of requests presented to the Decision College Cabinet for review and approval. August 2014 9/9/13 Seek funding support. Publish funded list of requests and expected Communicate Sept 2014 9/13/13 deployment timeline. Initiate procurement. Procure approved requests, receive and Procure Sept 2014 – Dec. 2014 9/13/13 – 12/2/13 settle invoices. Deploy Deploy approved requests Complete by June 2015 Complete by 6/23/14
Request P t Prioriti tizati tion Prioritization includes an interactive approach, allowing area leaders (Managers, Deans, and Vice Presidents) to review, approve, and prioritize requests. Upon completion, IT Services presents those recommendations to the College Cabinet for approval. The following criteria were recommended for use throughout the process for individuals, area managers, and vice presidents to prioritize their requests. Enhances institutional effectiveness; is critical to student success; is Critical required to meet external agency guidelines and/or a college goal. Enhances departmental effectiveness; is beneficial to student High success, and meets a college goal. Good to have; improves efficiency of College services to students and Medium staff. Low Nice to have.
Techno hnology P Planni nning ng F Flow C Chart Not Approved Request is sent If approved, Client Submits Cost & Feasibility to Approving request is sent Request Analysis is performed Approved? Manager to Technology on request Planning Team
Techno hnology P Planni nning ng F Flow Chart ( t (co cont’t) Requests are Cabinet Priority is Funding Needs are Funding is presented to set to Critical, High, summarized by priority provided based cabinet for Medium, or low and sent to Cabinet for on fiscal year prioritization funding allottment equipment budget Cabinet Denies Status of request is Request changed based on funding allottment
Techno hnology P Planni nning ng F Flow Chart ( t (co cont’t) Request is placed in queue for approval and funding for the next fiscal year equipment budget cycle Approved for Items needed to Items are Equipment fulfill request recieved Funding are procured Not Approved for Equipment Funding Deployment of items are scheduled and completed Department can find other funding source Alternative funding Request is to complete found? marked request complete
If you have a any q questions a about t the P Project ct R Request or Techno hnology P Planni nning ng pr process pl ess please se co contact o our ITS Hel Help Des esk. 704 . 704-33 330-50 5000 o 00 or helpdes pdesk@cpc pcc. c.edu edu
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