building health care teams focusing on effective communication and - - PowerPoint PPT Presentation

building health care teams focusing on effective
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building health care teams focusing on effective communication and - - PowerPoint PPT Presentation

Crew Resource Management: a Dutch example of building health care teams focusing on effective communication and leadership Gelre ziekenhuizen Erica Overeem Content summary Learning What is Crew Resource Management How do we


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Crew Resource Management: a Dutch example of building health care teams focusing on effective communication and leadership

Gelre ziekenhuizen Erica Overeem

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Content summary

  • Learning
  • What is Crew Resource Management
  • How do we train CRM
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How do we learn?

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Crew Resource Management: learning in and with a team

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What: Crew Resource Management

  • r: Medical TeamWork
  • Communication
  • Stress regulation
  • Situational awareness
  • Leadership
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Leerhuis Research proves that:

  • Children up to 9 years old only recognize the dolphins,
  • Only adults see the intimate aspect and they don’t recognize the dolphins,
  • Some of them don’t even recognize the dolphins within 6 seconds after reading

this….

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How:

  • Filmpje voor en na
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Conditions for learning in a team

  • Safe and open ambiance
  • Video reflection
  • Scenario’s from daily practice
  • Debriefing: appreciative perspective
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