Behavioral-Based safety in the Workplace WAREHO U SI NG | OMNICHANN - - PowerPoint PPT Presentation

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Behavioral-Based safety in the Workplace WAREHO U SI NG | OMNICHANN - - PowerPoint PPT Presentation

Feb 23, 2024 35 likes •206 views

Behavioral-Based safety in the Workplace WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L What is Behavioral Safety? 2 Science of behavior change Focuses peoples attentions and

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Behavioral-Based safety in the Workplace

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

What is Behavioral Safety?

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  • Science of behavior change
  • Focuses people’s attentions and actions on daily safety behavior
  • Applies intervention strategy to improve what people do
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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Focused Attention (train) / Intervention Strategy (enforce)

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“The INDIVIDUAL is always the biggest factor in whether an injury occurs……. Or not”

Enforce Train Identify

– John Sewell

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Focused Attention / Intervention Strategy

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“The INDIVIDUAL is always the biggest factor in whether an injury occurs……. Or not” – John Sewell

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

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*Source: Institution of Occupational Safety and Health (IOSH)

“Behavioral choices are a factor in over 80% of all workplace injuries”

  • At-Risk Behaviors account for upwards of 80% of injuries
  • By changing behavior we eliminated injury
  • Simple right?

How does BBS Affect my Organization?

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Identify

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Understand your business, and determine were you risk lies

  • Trend and Analyze Injury Data
  • Ergonomic Process Assessments
  • Job Hazard Analysis
  • Safety “Gemba Walks” – Observe processes
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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Identify

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Face the object- square up, don’t

  • perate to your side

Always maintain at least an arm length away from PIT

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Identify

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Access boxes from side that minimizes reach Use stepladder to maintain both feet flat & avoid reach above head

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Train

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Communicate safety expectations

This may be a bit of a stretch, but is he right?

  • Train Initially

⁻ Set the expectations coming through the door

  • Train Regularly

⁻ Establish a cadence where “reminders” are delivered often

  • Train Consistently

⁻ Ensure your leaders are delivering a consistent message

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Enforce

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How do we change behavior?

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Enforce

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How do we change behavior?........ Leadership Engagement

⁻ Accountability ⁻ Real time feedback ⁻ Consistency ⁻ NEVER walk by an unsafe behavior without correcting it

A team's actions are a direct reflection of their leadership.

  • General George S Patton
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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Enforce

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⁻ Accountability ⁻ Real time feedback ⁻ Consistency

How can we ensure we are accomplishing these things? Organized and Deliberate “Behavioral Audits” are a proven effective way to decrease at-risk behavior

After implementing a Behavioral Audit program at Amazon’s Ruskin Facility, we saw a 34% decrease in injuries over an 18 month period

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Enforce

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Behavioral Audits are a powerful tool that will change the culture within your organization

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

How to Make Your BBS Program Successful

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A team's actions are a direct reflection of their leadership.

  • Leadership buy-in is critical
  • This tool is only as effective as the individual delivering it
  • This commitment will need to come from the top down

⁻ General Managers ⁻ Executives ⁻ Not the Safety Manager

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

How to Make Your BBS Program Successful

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1) Complete at a tempo that will influence associates (weekly, bi-weekly) 2) Ensure your leadership is being consistent in their audits 3) Coach on all behaviors, at-risk and safe * After some time, your leaders will gain an eye for at-risk behaviors and begin coaching on a 24-7 basis….. * Around this time is when you will see a change in your culture and a decrease in your injuries……

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

Recap

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Enforce Train Identify

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WAREHO U SI NG | OMNICHANN EL FULFIL L M EN T | TRANSP OR T A T IO N | PACKAGIN G CONFIDEN T IA L

John Sewell

Sr Manager, Safety Compliance Saddle Creek Logistics (863) 308-2820 jsewell@sclogistics.com

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Questions?