Attracting Time and Talent Volunteer Engagement and Recognition 1 - - PowerPoint PPT Presentation

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Attracting Time and Talent Volunteer Engagement and Recognition 1 - - PowerPoint PPT Presentation

Attracting Time and Talent Volunteer Engagement and Recognition 1 What is volunteering? In 2015, Volunteering Australia developed a definition that reflects the contemporary nature of the sector and volunteering It defines volunteering


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Attracting Time and Talent Volunteer Engagement and Recognition

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What is volunteering?

  • In 2015, Volunteering Australia developed a definition that reflects the

contemporary nature of the sector and volunteering

  • It defines volunteering as:
  • “… time willingly given for the common good and without financial gain.”
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Snapshot of Volunteering in Sport in Australia

  • In Australia 6.4 million volunteers support 700,000 NFPs
  • 2.3 million (37.5%) volunteer in sport and recreation (S&R) providing 180 million

hours

  • 37.5% of all volunteers & 14% of the adult population
  • 1.2 million (55%) are male,
  • 1 million (45%) are female
  • 23% of people in couple families with children U15 are more likely to volunteer

in S&R than other family types

  • People who volunteer in S&R have higher rates of participation
  • Volunteers power all aspects and levels of management and delivery
  • Imagine the cost if we had to pay for services volunteers deliver
  • Imagine sport without volunteers
  • Vibrant, active volunteer workforce is critical to Australian sport
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Why is volunteering important?

  • Research shows that volunteering delivers important intrinsic and measurable

benefits to society and the community, individuals and organisations.

  • Volunteering:
  • grows community strength, resilience and inclusiveness through active social

and civic participation

  • generates innovative responses to community issues and challenges
  • harnesses the collective strengths and assets of the community and its

members

  • enhances and extends organisational capacity through the acquisition of new

skills, experiences and perspectives

  • provides pathways to participation, inclusion, skills development and

employment

  • enables and drives economic growth
  • can generate a personal sense of purpose, meaning, achievement and

wellbeing.

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Why do people volunteer in cricket?

  • Love of the game
  • For their kids
  • For themselves
  • For experience
  • To help others
  • For social interaction
  • Why are you here today?
  • Why do you do what you do?
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Margie’s Story

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What are the challenges facing clubs with volunteers?

  • When asked clubs say “we can’t get volunteers”
  • Is it getting harder?
  • More requirements from government and regulatory bodies
  • Greater demand from parents in junior clubs
  • People consider themselves to be too busy to be involved
  • People think you need to know about cricket to be involved
  • Does the word volunteering have a negative connotation to people today?
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Volunteer Challenges

  • Volunteering is personal & motivations differ
  • Perceived and real barriers to volunteering
  • Volunteering is evolving
  • Volunteers are different
  • Life-cycle and life-style changes
  • More life-experiences
  • More mobile, tech-savvy
  • Seeking options, opportunities to develop or use skills
  • Seeking reciprocal, collaborative, inclusive relationships
  • Diverse social, cultural, linguistic, religious backgrounds
  • Different generations, characteristics, motivations
  • Desire social networks and connectedness
  • For organisations and causes, in places, at times that suit them
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What can we do?

  • In Cricket clubs we need to be flexible, creative, innovative to:
  • Balance organisations’ and volunteers’ needs
  • Accommodate different motivations & expectations
  • Remove or minimise barriers to volunteering
  • Support intergenerational and socially inclusive volunteering
  • Leverage diversity and new technologies
  • Engage not merely manage volunteers
  • Build a resilient volunteer involving organisation
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What are our volunteers doing?

  • Many and varied
  • Recent workshop at the WACA identified nearly 90 roles or at least key tasks

that people do at our clubs

  • Formal roles
  • President, Secretary, Treasurer, Coach etc
  • Other roles
  • Match day, Club Events, Website, BBQ, Bar/Canteen etc
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What do clubs want and need from volunteers?

  • When you are looking for a volunteer, what does that mean at your club?
  • Do you know what you want?
  • Do you know how much time is involved?
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Volunteers – where are they and how can we get them?

  • From within our club
  • Members
  • Families
  • From within our community
  • Retirees
  • Past members
  • Sponsors or local businesses
  • From outside our local area
  • Volunteering organisations
  • University students
  • Companies offering Corporate Volunteering Programs
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Volunteers – where are they and how can we get them?

  • From within our club
  • Understand your membership
  • Identify roles
  • Ask!
  • From within our community
  • Create relationships with other community organisations and groups
  • Local government connections
  • Retirement or Lifestyle communities
  • From outside our local area
  • Volunteering Victoria
  • Companies offering Corporate Volunteering Programs
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Volunteers – how do we make the most of them?

  • Keep our volunteers interested and engaged
  • Don’t overload them
  • Make them accountable – nobody is “just a volunteer”
  • Know where to go for help
  • Better club experiences
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Volunteers – developing their skills and knowledge

  • There is help available
  • Cricket Australia and Cricket Victoria
  • Sport and Recreation (State Govt)
  • Local government
  • Volunteering Australia and State subsidiaries
  • Private organisations with pay for service offerings
  • Other Volunteers – huge network of support in cricket – how can we connect it up?
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Volunteers – developing their skills and knowledge

  • Workshops
  • Training sessions
  • Webinars
  • Resources via websites
  • Australian Cricket Staff
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Volunteers – keeping them involved and interested

  • Make their contribution meaningful and valued
  • Recognise effort and outcomes
  • Reward effort and outcomes
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Case Study

  • Quinns Rocks Junior Cricket Club
  • WA Junior Cricket Club of the Year
  • Club was not in good shape about 5 years ago
  • Using Volunteer Management Framework and other Club Development

Resources have gone on to be a benchmark club

  • President said to me recently “I’ve now got too many volunteers”
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How can we create a club culture of volunteering?

  • Know your clubs purpose and what your members want
  • Get the right people
  • Have a Volunteers Coordinator
  • Recognise and reward your people
  • Small roles – more people – more willingness to be involved
  • Lead by example and set an expectation that this is how our club grows and

develops

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What makes a good volunteer?

  • Passion for sport , passion for kids, passion for community,
  • What is your passion? Linked to earlier when we talked about why?
  • Know why you want to and why you actually volunteer
  • Skills and alignment of this to the role
  • Maximising available time
  • Contributing to club and community
  • Gets their job done
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Volunteer Recognition

  • Not just “Volunteer of the Year Awards”
  • Not just recognising length of service
  • Small and immediate recognition means a lot
  • Doesn’t need to be a “prize”
  • Shirts, name badges, call out at meetings, presentations, events
  • Don’t underestimate a simple “Thank You”
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Recap Key Points

  • Know what roles you need volunteer for
  • Identify the skills/talent required
  • Identify the time commitment required
  • Know your members and align skills/talent and time commitment/availability to

the role

  • Ask directly with purpose
  • Share the load – more “bite sized volunteering” opportunities
  • Create a club culture of volunteering – it’s really just being a good club member
  • As a club, know your purpose, know your values and have a plan
  • Volunteers need to feel valued and empowered
  • Challenge yourself to think differently about volunteering and volunteers
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Resources available

  • Volunteer Management Framework
  • Cricket Victoria website
  • Community.cricket.com.au
  • Volunteering Australia and Volunteering Victoria
  • Cricket Victoria Staff
  • Play by the Rules
  • Sport Australia