Volunteer Program Suzanne Glynn, TO2015 Volunteer Program - - PowerPoint PPT Presentation

Volunteer Program

Suzanne Glynn, TO2015 Volunteer Program Ambassador

Volunteer Program Background

• Over 20,000 volunteers will support

the planning and delivery of the TORONTO2015 Pan Am/Parapan Am Games.

• One of the largest calls for volunteers

in the history of Ontario.

• Chevrolet is the proud sponsor of the

TORONTO2015 Volunteer Program.

• Volunteers will contribute to all

aspects of TORONTO2015 operations.

Volunteer Program Goals

• Contribute to the overall success of the

Games.

• Engage and inspire our community.
• Create a heightened sense of civic pride.
• Celebrate our diversity.
• Develop skills in youth and other targeted

groups.

• Leave a lasting legacy of competent,

skilled and trained volunteers/build volunteer capacity.

Volunteer Skills

• Friendly and approachable.
• Enjoy helping people.
• Reliable.
• Great communications skills.
• Love working in a team

environment.

• Good sense of humor.
• Flexible/can adapt to changing

conditions.

Volunteer Requirements

• Language requirements:
• All volunteers are required to have a basic working knowledge of

English.

• To support our athletes and visitors, we are also looking for volunteers

who speak French, Spanish or Portuguese and other selected languages.

• Age requirements:
• The volunteer program is open to individuals 16 years or older as of

January 1, 2015.

• Volunteers under 18 years of age will require the consent of a parent or

guardian to participate.

Time Commitment

• Volunteering at the Games requires a significant time

commitment.

• In general, the minimum shift requirements are:
• Pan Am Games volunteers will contribute 12 shifts over

18 Games-time operating days.

• Parapan Am Games volunteers will contribute 6 shifts
• ver 9 Games-time operating days.

What Can Volunteers Expect?

• Volunteering at the Games will

be a once-in-a-lifetime experience.

• Opportunity to showcase the

Greater Golden Horseshoe region.

• Develop meaningful

friendships with fellow volunteers.

• Gain valuable skills and

experience .

• Have FUN!

What Will Volunteers Receive?

• Comprehensive training program
• Opportunity for volunteer certificate
• Official Pan Am/Parapan Am Games

uniform.

• Refreshments and meals based on shift

duration.

• Volunteers with accreditation will have

access to free public transit.

• Invitations to special volunteer

recognition events.

Supporting Student Volunteers

• Ontario Student Assistance Program (OSAP) enhancement is available to college

and university students who volunteer for the Pan/Parapan Am Games

• Encourages student participation in the TO2015 Volunteer Program by reducing

financial burden associated with post-secondary education

• New and returning students who volunteer will not be required to make a pre-study

financial contribution

• New graduates who volunteer will be able to defer paying their OSAP loan until one

full year after completing full-time studies (currently 6 month grace)

• Students can apply for these benefits on the TO2015 Volunteer Application form

(available April 8th at www.toronto2015.org/volunteer)

• Additional information on the OSAP enhancement is available at

http://ontario.ca/blhl

How Will Volunteers Be Assigned?

• Volunteers will be deployed throughout the Greater Golden

Horseshoe region at more than 50 competition and non- competition venues and facilities.

• Non-competition venues, like our Athletes’ village, are sites

crucial to the Games but where no actual competition takes place.

• Volunteers will be assigned to over 50 functional areas.
• Based on geography, availability and skills.

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Examples Of Games-Time Roles

• Sport Competition

– Ref, announcer, scoring, results

• Event Services

– Host, team lead, comms centre crew

• Technology

– Help desk, venue tech manager

• Transport

– Driver, fleet assistant

• Protocol

– Flagbearer and medal bearer

• Medical

– Massage therapist, first responder

• Workforce

– Check-in desk, crew

• Village Operations

– Check-in desk, admin roles

• Ceremony Support

– Make-up/hair artist, costumes

• Airport Arrivals and Departures

– Info desk, greeter

• Press Operations

– Photographer, journalist

• Venue Management

– Communications centre crew/supervisor

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Training

• Training will begin in early 2015.
• Combination of web-based and in-person training events (regional).
• Volunteers will play a critical role in the delivery of the Games-time

training program (“Train the trainer” model).

Getting Involved: Games Time

• Recruitment for Games-time volunteers will begin in April 2014.
• An online application will be available on the TO2015 website:

www.TORONTO2015.org.

• Option to submit your contact information now via

www.TORONTO2015.org. You will be notified when online applications become available.

How to Get Involved Now

• There are numerous pre-Games volunteer opportunities available now.
• To view these positions, please visit the volunteer section on the

TO2015 website.

• This site will be updated as additional volunteer positions become

available.

• Prior to the Games, we will require volunteers to assist in many roles

including:

• community outreach activities
• general planning
• transportation and logistics
• uniform distribution and accreditation
• volunteer selection and training
• conferences and special events