Assholes are killing your project Community is critical - - PowerPoint PPT Presentation

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Assholes are killing your project Community is critical - - PowerPoint PPT Presentation

Dec 09, 2023 244 likes •600 views

Assholes are killing your project Community is critical Contributors Reputation Results Your ability to get results depends on your community . What makes a great community? Most of us Assholes The best Proving the problem: Gentoo

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SLIDE 1

Assholes

are

killing

your

project

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SLIDE 2

Community is critical

Reputation Contributors Results

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SLIDE 3

Your ability to get results depends on your community.

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SLIDE 4

What makes a great community?

Assholes The best Most of us

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SLIDE 5

Proving the problem: Gentoo

Ubuntu launches

Ohloh

Proto-assholes start receiving complaints Assholes removed

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SLIDE 6

Proving the problem: Glibc

Ohloh

Drepper leaves Move to Git

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SLIDE 7

What isn't an asshole?

Conflict is good

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SLIDE 8

What is an asshole?

Look for patterns

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SLIDE 9

Assholes who look noble on the surface

  • Cookie licking
  • Manipulative behaviors for “community good”
  • Backchannelers
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SLIDE 10

What is an asshole? Two tests

  • 1. After talking to the asshole, does the target feel
  • ppressed, humiliated, de-energized, or

belittled?

  • 2. Does the asshole target those less powerful?
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SLIDE 11

How many good interactions does it take to cancel

  • ut one bad one?

Sutton

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SLIDE 12

Sutton

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SLIDE 13

Sutton

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SLIDE 14

Sutton

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SLIDE 15

Sutton

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SLIDE 16

Nuancing Impact

  • Assholes don’t vex equally
  • Serious impact on community diversity leads to

further degradation of community health

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SLIDE 17

Fight

Flickr: undergroundbastard

Men tend to

Pearson & Porath

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SLIDE 18

Flight

Flickr: noeluap

Women tend toward

Pearson & Porath

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SLIDE 19

Problems assholes cause to targets

  • 48% decreased their effort
  • 47% worked less time
  • 38% dropped their quality
  • 66% declined in performance
  • 80% lost time worrying
  • 63% lost time avoiding
  • 78% became less committed
  • 25% quit; 20% of witnesses quit!

Sutton

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SLIDE 20

Cascading effects amplify the problem

Flickr: wsdot

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SLIDE 21

Problems assholes cause to projects

  • Reduced innovation & creativity
  • Reduced cooperation & cohesion
  • Cost of targets' retribution toward project
  • Impaired cooperation from external projects &

people

  • Impaired ability to attract

the best & brightest

  • Recruiting more assholes

Sutton

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SLIDE 22

TCA: Total Cost of Asshole

Team lead Developer relations team Project leadership Recruiting & training new developers Targets & witnesses __________________ Total Cost of Asshole + + + +

Sutton

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SLIDE 23

An asshole is incompetent

Flickr: escapo

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SLIDE 24

Dealing with Assholes a.k.a. How to Steel Your Spine

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SLIDE 25

How do you fix it?

Flickr: trp0

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SLIDE 26

Flickr: kalandrakas

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SLIDE 27

Flickr: hashir

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SLIDE 28

Flickr: shannonmary

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SLIDE 29

How do you prevent it?

Flickr: redefyne

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SLIDE 30

Flickr: koenvereeken

Be quantitative

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SLIDE 31

Flickr: soldiersmediacenter

Keep your standards high

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SLIDE 32

Flickr: mount_otz

Provide expectations

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SLIDE 33

Want to learn more?

Read these

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SLIDE 34

In the long run, dealing with assholes is never worth it.

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SLIDE 35

Donnie Berkholz

dberkholz@redmonk.com Twitter/IRC: dberkholz

Leslie Hawthorn

hawthorn@redhat.com Twitter: lhawthorn IRC: lh