& THE NEXT DECADE Intact Financial Corporation (TSX: IFC) - - PowerPoint PPT Presentation

the next decade
SMART_READER_LITE
LIVE PREVIEW

& THE NEXT DECADE Intact Financial Corporation (TSX: IFC) - - PowerPoint PPT Presentation

10 YEARS OF OUTPERFORMANCE & THE NEXT DECADE Intact Financial Corporation (TSX: IFC) Updated: February 5, 2020 1 Canadas World Class P&C Insurer MULTI-CHANNEL SCALE PROVEN 10 YEAR DISTRIBUTION ADVANTAGE TRACK RECORD 2 INDUSTRY


slide-1
SLIDE 1

Intact Financial Corporation (TSX: IFC)

Updated: February 5, 2020

10 YEARS OF OUTPERFORMANCE & THE NEXT DECADE

1

slide-2
SLIDE 2

INVESTOR PRESENTATION

4.3 5.7 650

#5 6% #4 6% #3 9% #2 10%

IFC 17%

SCALE ADVANTAGE

Premium Growth Combined Ratio Return on Equity AVERAGE ANNUAL TSR

4

INDUSTRY OUTPERFORMANCE

2

DIVIDEND AND NOIPS GROWTH pts bps

1

1 Industry data: IFC estimates based on MSA Research Inc. and proforma FY 2018 + GCNA acquisition. Please refer to Important notes on page 2 of the Q4-2019 MD&A for further information. 2 Figures based on FY 2009-FY 2018 3 Figures based on FY 2010-FY 2019 4 TSR = Total shareholder return, figures from 04/02/2009 to 31/12/2019

pts

PROVEN 10 YEAR TRACK RECORD IFC is 17x 17x the size of average competitor 47% 47%

  • TOP 5 -

MAR ARKET ET SH SHAR ARE E

PROVEN INDUSTRY CONSOLIDATOR

2

Canada’s World Class P&C Insurer

+ 10%

10-yr NOIPS CAGR2

+ 9%

10-yr dividend CAGR3

MULTI-CHANNEL DISTRIBUTION

TSX60 10% IFC 19%

slide-3
SLIDE 3

INVESTOR PRESENTATION

A decade of meeting our financial objectives

OR ORGA GANIC NIC GR GROWTH OWTH MA MARGIN GIN EXPANS NSION ION ST STRA RATE TEGIC GIC CA CAPITA PITAL DE DEPL PLOY OYMEN MENT

NOIPS Growth

25% NORTH AMERICAN SPECIALTY 1

… 10% % 36% % 21% % …

PERSONAL AUTO PERSONAL PROPERTY COMMERCIAL

18% % 15% 15%

1 IFC total FY 2019 DPW including proforma The Guarantee Company of North America results (estimate based on Q3-2019 MSA Research Inc.) 2 Industry data: IFC estimates based on MSA Research Inc. and proforma FY 2018 + GCNA acquisition. Please refer to Important notes on page 2 of the Q4-2019 MD&A for further information. 3 2018 5-year average Combined Ratio vs. 2010 5-year average Combined Ratio, ex-Cat 410 year average (FY 2008 to FY 2018) based on MSA Research Inc. 5 Period from Jan 1/2010 to Sept 30/2019, estimated

3

ROE Outperformance

4.1 pts 5.2 pts 4.8 pts 5.2 pts Personal Auto Personal Property Commercial P&C Commercial Auto

146 146

5

bps bps

+

I N V E S T M E N T M A N A G E M E N T OUTPERFORMANCE

~2 pts

IFC Combined Ratio Improvement3

CLAIMS MA IMS MANA NAGE GEME MENT NT

$9.5B OF TOTAL CAPITAL DEPL EPLOYED ED SINCE 2009

PR PRICI ICING & RI NG & RISK SK SE SELEC ECTION TION INVES INVESTME TMENT NT & CAP & CAPITAL ITAL MAN MANAG AGEME EMENT NT

2 0 1 9 2 0 1 9

MARKET SHARE2

17% 17%

2 0 0 9 2 0 0 9

MARKET SHARE2

11% 11%

19% 19%

+

M&A INTERNAL R A T E O F R E T U R N

Dividends Organic Growth M&A* Buybacks

*Includes Manufacturing, Distribution and Ventures

slide-4
SLIDE 4

INVESTOR PRESENTATION

3 ou

  • ut of
  • f 4

4 customers actively engage with us digitally Be a destination for top

  • p talent

alent an and d experts Generate $6 bil illi lion in annual DPW Grow NOIPS 10% % yearly over time 3 ou

  • ut of
  • f 4

4 customers are

  • ur advocates

Our customers are our advocates Our people are engaged Our Specialty Solutions business is a lead leader er in N.A. Our company is one of the most respected

Be a best employer Ac Achie ieve comb mbine ined ratio io in the low 90s Exceed industry ROE by y 5 po point ints

4

What we are aiming to achieve

slide-5
SLIDE 5

INVESTOR PRESENTATION

5

Our Strategic Roadmap for the next decade

Deep Claims expertise & strong supply chain network Become the best insurance AI shop in the world Strong capital & investment management expertise T R A N S F O R M O U R C O M P E T I T I V E A D V A N T A G E S B U I L D A N O R T H A M E R I C A N S P E C I A L T Y L E A D E R Scale in distribution Leading customer experience Low 90’s combined ratio Further consolidation in Canada Consolidate fragmented market Digital engagement Optimize distribution S T R E N G T H E N O U R L E A D E R S H I P P O S I T I O N I N C A N A D A Be a best employer

Anticipate the future of work & help employees adapt to AI & automation

I N V E S T I N O U R P E O P L E Build on strength in sharing economy Be a destination for top talent & experts

500 500bps

bps

ROE

OUTPERFORMANCE

ANNUAL

10% 10%

NOIPS

GROWTH

OVER TIME

ANNUALLY

slide-6
SLIDE 6

INVESTOR PRESENTATION

6

50 500b 0bps ps ROE ROE Out Outpe perfor rforman mance ce – An input to Strategy

INVESTMENT AND CAPITAL DEPLOYMENT PRICING & RISK SELECTION CLAIMS MANAGEMENT

300 bps300 bps

TRANSFORM TRANSFORMING OUR ING OUR COM COMPE PETI TITI TIVE VE AD ADVANT ANTAGES GES

DISCIPLI ISCIPLINED NED DEPL EPLOYMENT ENT OF OF CAPIT PITAL L GENERA GENERATED TED

CANADA DISTRIBUTION NORTH AMERICA SPECIALTY LINES CANADA MANUFACTURING

slide-7
SLIDE 7

INVESTOR PRESENTATION

7

DEEP CLAIMS EXPERTISE DIGITAL ENGAGEMENT DATA ADVANTAGE SCALE IN DISTRIBUTION

CAPITALIZE PITALIZE ON ON CURR URRENT ENT MARKET KET CON ONDITI ITION ONS

ORGANIC GROWTH MARGIN EXPANSION CAPITAL DEPLOYMENT

SHARE BUYBACKS MA MANAGE LEVERAGE IN INCREASE DIV IVID IDENDS MA MANAGE VOLATILIT ILITY IN INVEST IN IN GROWT WTH

10%

Organic Growth Q4-2019

+6%

Personal Lines Rate increase Q4-2019

+10%

Can Com. Lines Rate increase Q4-2019

10 10% % NOIPS NOIPS Gro Growth wth an annu nually ally ov

  • ver

er time time

slide-8
SLIDE 8

INVESTOR PRESENTATION

50% 60% 70% 80% 90%

IFC Engagement 2019 Can insurance sector US insurance sector

Maintaining our people advantage

Depth of talent with average of 8 successors for each senior leadership role.

8

LEADING ON ENGAGEMENT DRIVERS

Be a best employer Future proof

  • ur people

to succeed Be a destination for top talent

IFC EMPLOYEE ENGAGEMENT PEOPLE IN MANAGEMENT ROLES

65% 69% 68% 72% 74% 76% 75% 74% 79% 69% 62% 2010 2012 2013 2014 2015 2016 2017 2018 2019

US Insurance Sector Canada Insurance Sector IFC a Canada Best Employer

8

54% 46%

slide-9
SLIDE 9

INVESTOR PRESENTATION

9

Climate Change Adaptation

We Restore We Manage Risk We Protect

  • Climate change is

integrated into our strategy

  • Transforming our products

to account for new climate realities

  • Being a destination for top

talent enables us to have in- house meteorological expertise to translate weather and climate data

  • Actively invested in applied

research at the Intact Centre on Climate Adaptation (“Intact Centre”) at the University of Waterloo

Climate change is integrated into our strategic approach and it enables us to protect what matters, restore customers and manage climate risks effectively.

  • Designated catastrophe

response teams across the country to deal efficiently with catastrophic events

  • 4,000 claims professionals

solely dedicated to helping customers get back on track

  • Investing in our supply

chain to avoid capacity shortages in the event of a catastrophe

  • Acquired On Side, the

largest restoration operation in Canada, to enhance customer experience and have capacity control

  • Segmentation enables us

to understand our risks

  • Continue to evolve our

pricing to reflect the scope

  • f risks related to climate

change

  • Reinsure certain risks to

limit our losses in the event

  • f significant losses
  • Risk Management

Committee monitors

  • ccurrence and severity of

natural disasters

  • Evaluate strategic fit of

potential acquisitions given climate exposure

We joined the TCFD pilot to develop climate-related disclosure framework for insurance industry We invested $2.3 million in 16 Canadian charities that are protecting Canadians from the impacts of climate change We signed The Principles for Sustainable Insurance global framework for insurers to address ESG risks We Advocate for classifying natural infrastructure as critical infrastructure with the Prime Minster & various levels

  • f government
slide-10
SLIDE 10

INVESTOR PRESENTATION

10

P&C industry 12-month outlook1

Overall the Canadian industry’s ROE is expected to improve but remain below its long-term average of 10% over the next 12 months

1 Refer to Section 10 – Outlook of the Q4-2019 MD&A

0% 5% 10%

Premium Growth

Upper Single Digit Personal Auto

The market is hard with rate actions continuing, tightening of capacity and increasing residual market volumes

Mid-to-Upper Single Digit Personal Property

Challenging weather over time continues to support hard market conditions

Double Digit Commercial Lines

Estimated Industry combined ratios were above 100% in the first nine months of 2019. Market conditions remain hard

Upper Single Digit P&C Canada

Market conditions are hard as weak industry profitability in all lines of business continues to put upward pressure on rates

Mid-to-Upper Single Digit US Commercial Lines

Hardening market conditions, including ongoing upward pricing trends, have resulted in continued growth momentum throughout 2019

slide-11
SLIDE 11

INVESTOR PRESENTATION

11

Key Takeaways

Sustainable competitive edge driven by strong fundamentals, scale and discipline Solid financial position and proven track record of consolidation Deep, diverse, engaged, loyal talent pool Customer driven with diversified offers to meet changing needs

slide-12
SLIDE 12

APPENDICES

slide-13
SLIDE 13

INVESTOR PRESENTATION

13

Sub Subst stan antial tial run unway ay in f in fragme gment nted ed mar market ets s whe here e M&A M&A ca can n pla play y a r a role

  • le
1 MSA 2018 excluding Lloyds, government owned corporations, mortgage insurance 2 proforma FY 2018 + GCNA acquisition 3 SNL 2018 including commercial & specialty lines

BrokerLink

  • Continue to build scale in distribution
  • Be the ‘got to’ solution for brokers looking

for economic exit form their business Broker Financial Solutions (BFS)

  • Continue to support brokers financially,

providing innovative solutions for their varied needs New MGA platform

vironment conducive to acquisitions

  • IFC outperforms the industry
  • Scale drives sustainability
  • Demutualization = opportunities

Top 5 P&C = 47% of market

Environment Conducive to Acquisitions ~C$53B1

TOP 20 = 84% OF P&C MARKET2

Many avenues to pursue specialty lines growth ~US$130B3 INTERMEDIARIES

MGU, MGA, Wholesaler

RETAIL DISTRIBUTION

MANUFACTURING

OneBeacon Today

+ +

89 123 134 158 175 209 250 2014 2015 2016 2017 2018 2019 2020P

Distribution EBITA & Other - $M

+20% +20%

CANADA DISTRIBUTION CANADA MANUFACTURING NORTH AMERICA SPECIALTY LINES

slide-14
SLIDE 14

INVESTOR PRESENTATION

14

Suc Succe cess ssful ful M&A M&A ha has s be beco come me a a co core co e compe mpete tenc ncy

Syner nergies gies Ac Achie hieved ed

$200M +

Emplo mployees ees Onboar nboarded ded

6,700

DWP WP Ad Added ded

$5B $5B

Aver erage ge IRR RR

19%

$200M+

REVENUES 2019

$2.0B

DPW

2011

$350M

DPW 2012

$143M

DPW 2015

US$1.2B

DPW 2017

$99M

DPW 2016

INNOVASSUR ASSURANCES GÉNÉRALES

$27M

DPW 2014

$568M

DPW 2019

slide-15
SLIDE 15

INVESTOR PRESENTATION

A.M. BEST DBRS MOODY’S FITCH

Financial strength ratings of IFC’s principal Canadian P&C insurance subsidiaries A+ AA (low) A1 AA- Senior unsecured debt ratings of IFC a- A Baa1 A- Financial strength ratings of OneBeacon U.S. regulated entities A+

  • A2

AA- in total capital margin debt-to-total capital ratio

1 As of December 31, 2019. 2 Refer to Section 27 – Sensitivity analyses of the Q4-2019 MD&A for additional commentary and break outs. Data as of December 31, 2019. 3 Refer to Section 19.2 – Credit ratings of the Q4-2019 MD&A for additional commentary.

LO LOW W BVP BVPS S SENSITIVI VITY T Y TO CAP CAPITAL AL MARK ARKETS VO VOLAT LATILI LITY2 per 100 bps increase in interest rates per 5% decrease in preferred share prices per 10% decrease in common share prices

21.3%

CREDIT RATINGS

3

OUR R BA BALA LANCE CE SHEET IS S STRO RONG1

($0.60) ($1.66) ($0.37) $1.2B

15

Strong financial position

slide-16
SLIDE 16

INVESTOR PRESENTATION

CAPITAL CAPITAL STRUCTURE STRUCTURE YEARLY YEARLY COMMON COMMON SHARE SHARE DIVIDENDS DIVIDENDS (PER (PER SHARE) SHARE)

$0.65 $1.00 $1.08 $1.24 $1.28 $1.36 $1.48 $1.60 $1.76 $1.92 $2.12 $2.32 $2.56 $2.80 $3.04 $3.32

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020*

18.7% 17.3% 16.6% 18.6% 23.1% 22.0% 21.3% 20.0% 8.0% 7.4% 7.1% 6.5% 8.1% 10.3% 9.3% 10.0% 73.2% 75.3% 76.2% 74.8% 68.8% 67.7% 69.5% 70.0% 2013 2014 2015 2016 2017 2018 2019 Target Debt-to-total capital ratio Preferred shares-to-total capital ratio Equity-to-total capital ratio

* Annualized quarterly dividend declared

CAP CAPIT ITAL L DEP DEPLOYME YMENT NT

16

Proven and consistent capital management strategy

SHARE BUYBACKS MA MANAGE LEVERAGE IN INCREASE DIV IVID IDENDS MA MANAGE VOLATILIT ILITY IN INVEST IN GROWTH WTH

slide-17
SLIDE 17

INVESTOR PRESENTATION

Personal Auto 37% Personal Property 24% Commercial P&C and

  • ther

31% Commercial Auto 8%

A ~$53 billion market representing approximately 3% of GDP

Industry DPW by line of business Industry premiums by province

  • Fragmented market:

– Top five represent 47%, versus bank/lifeco markets which are closer to 65-75% – IFC is largest player with approximately 17% market share, versus largest bank/lifeco with 22-25% market share – P&C insurance shares the same regulator as the banks and lifecos

  • Home and commercial insurance rates unregulated;

personal auto rates regulated in many provinces.

  • Capital is regulated nationally by OSFI* and by

provincial authorities in the case of provincial insurance companies.

  • Distribution in the industry is currently close to two

thirds through brokers and 40% through direct writers.

  • Industry has grown at ~5% CAGR and delivered ROE
  • f ~10% over the last 30 years.

Industry data: IFC estimates based on MSA Research Inc. and Insurance Bureau of Canada. Please refer to Important notes on page 2 of the Q4-2019 MD&A for further information. All data as at December 31, 2018. * OSFI = Office of the Superintendent of Financial Institutions Canada

Ontario 46% Quebec 18% Alberta 17% Other provinces and territories 19%

17

P&C insurance in Canada

slide-18
SLIDE 18

INVESTOR PRESENTATION

IFC’s competitive advantages

  • Scale advantage
  • Sophisticated pricing and underwriting

discipline

  • In-house claims expertise
  • Broker relationships & multi-channel

distribution

  • Tailored internal investment management
1 Industry data: IFC estimates based on S&P Global Market Intelligence and MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI, Genworth and IFC. All data as at Dec 31, 2018. 2 ROEs reflect IFRS beginning in 2010. Since 2011, IFC's ROE is adjusted return on common shareholders' equity (AROE).

Return on equity

CAD Industry1 10-year avg. = 6.7% 10-year avg. = 13.2%2 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 US Industry1 10-year avg. = 7.2%

Combined ratio

CAD Industry1 10-year avg. = 99.7% 10-year avg. = 95.4% 90% 95% 100% 105% 110% 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 US Industry1 10-year avg. = 101.0% 90 110 130 150 170 190 210 230 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Direct premiums written growth

10-yr CAGR = 7.6% CAD Industry1 10-yr CAGR = 4.2%

(Base 100 = 2008)

US Industry1 10-yr CAGR = 3.1% 18

P&C industry 10-year performance versus IFC

slide-19
SLIDE 19

INVESTOR PRESENTATION

  • DPW growth accelerated to a strong 15%, in the quarter driven by

average rate increases of across all regions, continued unit growth and change in mix.

  • DPW growth was up 8% for the full year driven by rate increases. Our

competitive position is improving and driving unit momentum, as the industry continues to raise rates.

  • Given the usual Q4 seasonality impact, the combined ratio was strong

at 96.5%.

  • PYD was in line with expectations.

(in C$ millions, except as otherwise noted)

Q4-2019 Q4-2018 Change DPW 941 818 15% Written insured risks (in thousands) 886 866 2% NEP 1,007 934 8% Underwriting income (loss) 35 26 35% Claims ratio 73.8% 74.7% (0.9) pts Expense ratio 22.7% 22.6% 0.1 pts Combined ratio 96.5% 97.3% (0.8) pts

Personal auto commentary:

  • DPW growth was strong at 9% in the quarter and 7% for the full year,

driven by rate increases and continued unit growth.

  • Combined ratio was strong at 82.0% after absorbing 8.5 points of

CAT losses, mainly due to the late October storm in Central Canada

  • Underlying current year loss ratio improved by 3.6 points to a solid

43.5% mainly due to the impact of higher earned rates and lower non- CAT weather-related losses.

Personal property commentary:

(in C$ millions, except as otherwise noted)

Q4-2019 Q4-2018 Change DPW 566 517 9% Written insured risks (in thousands) 562 547 3% NEP 566 534 6% Underwriting income 102 115 (11)% Claims ratio 50.2% 46.3% 3.9 pts Expense ratio 31.8% 32.2% (0.4) pts Combined ratio 82.0% 78.5% 3.5 pts

19

Q4-19 Personal Lines Performance

slide-20
SLIDE 20

INVESTOR PRESENTATION

  • Strong DPW growth of 12% in the quarter and 12% for the full year,

with contributions from all lines, led by continued rate increases. In Q4-2019, commercial auto premiums were tempered by profitability measures and slower growth from the sharing economy.

  • Combined ratio deteriorated to 93.5%, mainly due to lower level of

favourable PYD as improved underlying performance was offset by higher CAT losses.

  • CAT loss ratio of 7.5% was above expectations, with roughly two third
  • f losses non-weather related.
  • DPW growth of 5% in the quarter and 8% for the full year on a constant

currency basis was driven by rate increases and strong growth in profitable lines. Market conditions are favourable and continue to improve.

  • Combined ratio of 88.8% reflected the seasonality of our operations

and improved 7.9 pts driven by our profitability actions, including improved business mix.

  • CAT loss ratio of 1.0% was lower than last year’s elevated level, which

reflected the impact of Hurricane Michael and large commercial fires.

(in C$ millions, except as otherwise noted)

Q4-2019 Q4-2018 Change DPW 821 732 12% Commercial P&C 574 502 14% Commercial auto 247 230 7% NEP 729 661 10% Underwriting income (loss) 47 55 (15%) Claims ratio 61.8% 58.7% 3.1 pts Expense ratio 31.7% 32.9% (1.2) pts Combined ratio 93.5% 91.6% 1.9 pts

Commercial lines commentary: P&C United States

1 commentary:

1 P&C U.S. excludes the results of exited lines

(in C$ millions, except as otherwise noted)

Q4-2019 Q4-2018 Change DPW 342 325 5% NEP 389 379 3% Underwriting income 44 13 31 Claims ratio 52.8% 63.0% (10.2) pts Expense ratio 36.0% 33.7% 2.3 pts Combined ratio 88.8% 96.9% (8.1) pts

20

Q4-19 Commercial Lines Performance

slide-21
SLIDE 21

INVESTOR PRESENTATION P2 77% P3 23% AAA 41% AA 30% A 19% BBB 8%

Fixed-income securities credit quality Preferred shares credit quality

BB and lower

(including not rated)

2%

  • $18.6 billion in invested assets
  • 90% of fixed-income securities

are rated ‘A-’ or better.

  • The weighted-average rating of
  • ur preferred share portfolio

is ‘P2’

  • We seek to optimize the

composition of our investment portfolio, taking into account factors including risk, return, capital, regulation and tax legislation changes.

  • Our in-house investment

management team seeks to maximize after-tax returns while preserving capital and limiting volatility.

Fixed-income 70% Common equity 14% Preferred shares 8% Cash and short- term notes 6% Loans 2%

All data as at December 31, 2019.

21

Strategically Management High quality investment portfolio

Investment mix by asset class (net exposure)

slide-22
SLIDE 22

INVESTOR PRESENTATION

  • PYD can fluctuate from quarter to

quarter and year to year and, therefore, should be evaluated over longer periods of time.

  • We expect average favourable

PYD as a percentage of opening reserves to be in the 1-3% range

  • ver the long-term.
  • In the near-term, we expect to be at

the lower end of the range.

  • Our consistent track record of

positive reserve development reflects our preference to take a conservative approach to establishing and managing claims reserves.

Annualized rate of favourable PYD – P&C Canada

(as a % of opening reserves)

  • 0.5%

0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 4.0% 4.5% 5.0% 15-yr avg. 10-yr avg. 5-yr avg. 2018 2019

Please see Section 18 – Claims liabilities and reinsurance of the Q4-2019 MD&A for details

22

Track record of prudent reserving practices

slide-23
SLIDE 23

INVESTOR PRESENTATION

* All references to “total capital margin” include the aggregate of capital in excess of company action levels in regulated entities (170% MCT, 200% RBC) plus available cash in unregulated entities (see

Section 19.4 - Capital position of the Q4-2019 MD&A for details). Dollar figures in C$millions

Total capital margin is maintained to ensure a very y lo low w probabil ility ity of breaching company action levels

$859 $809 $435 $599 $550 $681 $625 $970 $1,135 $1,333 $1,222

232% 233% 197% 205% 203% 209% 203% 218% 205% 201% 198%

80% 200 400 600 800 1000 1200

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total capital margin MCT (Canada)

23

Strong capital base

slide-24
SLIDE 24

INVESTOR PRESENTATION

(in millions of Canadian dollars, except as otherwise noted)

2019 2018 2017 2016 2015 2014

Annual Annual Annual Annual Annual Annual

Financial results Direct premiums written 11,049 10,090 8,730 8,277 7,901 7,441 Net earned premiums 10,211 9,715 8,530 7,946 7,535 7,207 Underwriting income 465 474 486 375 628 519 Net investment income 576 541 448 429 439 438 Distribution EBITA & Other 209 175 158 134 123 89 Net operating income (NOI) 905 839 771 660 860 767 Net income attributable to shareholders 754 707 792 541 706 782 Underwriting results Claims ratio 66.0% 65.3% 65.4% 64.9% 61.3% 62.6% Expense ratio 29.4% 29.8% 28.9% 30.4% 30.4% 30.2% Combined ratio 95.4% 95.1% 94.3% 95.3% 91.7% 92.8% Per share (basic and diluted) (in $) Net operating income per share (NOIPS) 6.16 5.74 5.60 4.88 6.38 5.67 Adjusted EPS (AEPS) 5.75 5.70 5.82 4.53 5.54 6.01 Earnings per share to common shareholder (EPS) 5.08 4.79 5.75 3.97 5.20 5.79 Return on equity (for the last 12 months) Operating ROE (OROE) 12.5% 12.1% 12.9% 12.0% 16.6% 16.3% Adjusted ROE (AROE) 11.4% 11.8% 13.0% 11.0% 14.3% 16.8% Return on equity (ROE) 10.0% 9.9% 12.8% 9.6% 13.4% 16.1% Financial position Total investments 18,608 16,897 16,774 14,386 13,504 13,440 Debt outstanding 2,362 2,209 2,241 1,393 1,143 1,143 Common shares 3,265 2,816 2,816 2,082 2,090 2,090 Total capital margin 1,222 1,333 1,135 970 625 681 Book value per share (in $) 53.97 48.73 48.00 42.72 39.83 37.75

24

Historical financials

slide-25
SLIDE 25

INVESTOR PRESENTATION

Media Inquiries Hazel Tan Manager, External Communications 1 (416) 341-1464 ext. 48073 hazel.tan@intact.net General Inquiries Intact Financial Corporation 700 University Avenue Toronto, ON M5G 0A1 1 (416) 341-1464 1-877-341-1464 (toll-free in N.A.) info@intact.net Investor Inquiries ir@intact.net 1 (416) 941-5336 1-866-778-0774 (toll-free in N.A.) Ken Anderson SVP Investor Relations & Corporate Development 1 (855) 646-8228 ext. 87383 kenneth.anderson@intact.net Ryan Penton Director, Investor Relations 1 (416) 341-1464 ext. 45112 ryan.penton@intact.net

25

Contact us

slide-26
SLIDE 26

INVESTOR PRESENTATION

26

Forward-looking statements

Certain of the statements included in this Presentation about the Company’s current and future plans, expectations and intentions, results, levels of activity, performance, goals or achievements or any other future events or developments constitute forward-looking statements. The words “may”, “will”, “would”, “should”, “could”, “expects”, “plans”, “intends”, “trends”, “indications”, “anticipates”, “believes”, “estimates”, “predicts”, “likely”, “potential” or the negative or other variations of these words or other similar or comparable words or phrases, are intended to identify forward-looking statements. Unless otherwise indicated, all forward-looking statements in this Presentation are made as at December 31, 2019, and are subject to change after that date. This Presentation contains forward-looking statements with respect to the acquisition (the “Acquisition”) of The Guarantee and Frank Cowan Company Limited. Forward-looking statements are based on estimates and assumptions made by management based on management’s experience and perception of historical trends, current conditions and expected future developments, as well as other factors that management believes are appropriate in the circumstances. Many factors could cause the Company’s actual results, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward- looking statements, including, without limitation, the following factors:

  • expected competition and regulatory processes and outcomes in

connection with the Acquisition;

  • the Company’s ability to implement its strategy or operate its business as

management currently expects;

  • its ability to accurately assess the risks associated with the insurance

policies that the Company writes;

  • unfavourable capital market developments or other factors which may

affect the Company’s investments, floating rate securities and funding

  • bligations under its pension plans;
  • the cyclical nature of the P&C insurance industry;
  • management’s ability to accurately predict future claims frequency and

severity, including in the personal auto line of business;

  • government regulations designed to protect policyholders and creditors

rather than investors;

  • litigation and regulatory actions;
  • periodic negative publicity regarding the insurance industry;
  • intense competition;
  • the Company’s reliance on brokers and third parties to sell its products to

clients and provide services to the Company;

  • the Company’s ability to successfully pursue its acquisition strategy;
  • the Company’s ability to execute its business strategy;
  • the Company’s ability to achieve synergies arising from successful

integration plans relating to acquisitions;

  • the terms and conditions of the Acquisitions;
  • the Company’s expectations in relation to synergies, future economic and

business conditions and other factors in relation to the Acquisition and resulting impact on growth and accretion in various financial metrics;

  • various other actions to be taken or requirements to be met in connection

with the Acquisition and integration post-closing of the Acquisition;

  • the Company’s profitability following the acquisition of OneBeacon

Insurance Group, Ltd. (“OB Acquisition”);

  • the Company’s ability to improve its Combined Ratio in the United States

in relation to the OB Acquisition and the Acquisition;

  • the Company’s ability to retain business and key employees in the United

States in relation to the OB Acquisition and the Acquisition;

  • undisclosed liabilities in relation to the OB Acquisition and the Acquisition;
  • the Company’s participation in the Facility Association (a mandatory

pooling arrangement among all industry participants) and similar mandated risk-sharing pools;

  • terrorist attacks and ensuing events;
  • the occurrence and frequency of catastrophe events, including a major

earthquake;

  • catastrophe losses caused by severe weather and other weather-related

losses, as well as the impact of climate change;

  • the Company’s ability to maintain its financial strength and issuer credit

ratings;

  • the Company’s access to debt and equity financing;
  • the Company's ability to compete for large commercial business;
  • the Company’s ability to alleviate risk through reinsurance;
  • the Company’s ability to successfully manage credit risk (including credit

risk related to the financial health of reinsurers);

  • the Company’s ability to contain fraud and/or abuse;
  • the Company’s reliance on information technology and

telecommunications systems and potential failure of or disruption to those systems, including in the context of evolving cybersecurity risk;

  • the impact of developments in technology and use of data on the

Company’s products and distribution;

  • the Company’s dependence on and ability to retain key employees;
  • changes in laws or regulations;
  • general economic, financial and political conditions;
  • the Company’s dependence on the results of operations of its subsidiaries

and the ability of the Company’s subsidiaries to pay dividends;

  • the volatility of the stock market and other factors affecting the trading

prices of the Company’s securities;

  • the Company’s ability to hedge exposures to fluctuations in foreign

exchange rates;

  • future sales of a substantial number of its common shares; and
  • changes in applicable tax laws, tax treaties or tax regulations or the

interpretation or enforcement thereof. All of the forward-looking statements included in this Presentation, the Q4-2019 MD&A and the quarterly earnings press release dated February 4, 2020 are qualified by these cautionary statements and those made in the section entitled Risk management (Sections 22-27) of our MD&A for the year ended December 31, 2019. These factors are not intended to represent a complete list of the factors that could affect the Company. These factors should, however, be considered carefully. Although the forward-looking statements are based upon what management believes to be reasonable assumptions, the Company cannot assure investors that actual results will be consistent with these forward-looking statements. When relying on forward-looking statements to make decisions, investors should ensure the preceding information is carefully considered. Undue reliance should not be placed on forward-looking statements made herein. The Company and management have no intention and undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

slide-27
SLIDE 27

INVESTOR PRESENTATION

27

Disclaimer

Important notes:

➢ Effective in Q1-2019, we improved the way we report the performance of our distribution channel and investment/other expenses, to better align our reporting with how management views the results of our business. We have reclassified comparative figures in order to ensure comparability and consistency with this new presentation. For further details, see Section 29 - Presentation changes of the Q4-2019 MD&A. ➢ Unless otherwise noted, DPW refer to DPW normalized for the effect of multi-year policies, excluding industry pools, fronting and exited lines (referred to as “DPW” in this Presentation). See Section 30 for details on exited lines and Table 29 for the reconciliation to DPW of the Q4-2019 MD&A, as reported under IFRS. All underwriting results and related ratios exclude the MYA and the results of our U.S. Commercial exited lines, unless otherwise noted. The expense and general expense ratios are presented herein net of other underwriting revenues. ➢ When relevant, we present measures on a proforma basis. 2019 DPW (proforma) include the 2019 annual premiums of The Guarantee Company of North America (“The Guarantee”) to better reflect our premiums level going forward. Combined ratio (proforma) for the U.S. exclude the impact of the Healthcare business in both years to enhance the analysis of trends (see Section 7.2 – P&C U.S.) market share reflects the impact of announced or completed acquisitions and are therefore presented on a proforma basis. ➢ When relevant, we present changes in constant currency, which exclude the impact of fluctuations in foreign exchange rates from one period to the other, to enhance the analysis of our results with comparative periods. See Section 31 – Non- IFRS financial measures of the Q4-2019 MD&A. ➢ Regulatory Capital Ratios refer to MCT (as defined by OSFI and the AMF in Canada) and RBC (as defined by the NAIC in the U.S.). All references to “total capital margin” in this Presentation include the aggregate of capital in excess of company action levels in regulated entities (170% MCT, 200% RBC and other CALs in other jurisdictions) plus available cash in unregulated entities. ➢ Unless otherwise noted, market share and market related data for P&C Canada are based on the latest available annual market data (2018) from MSA Research Inc. (“MSA”) and excludes LIoyd’s Underwriters Canada, Insurance Corporation

  • f British Columbia, Saskatchewan Government Insurance, Saskatchewan Auto Fund, Genworth Financial Mortgage Insurance Company Canada and Canada Guaranty Mortgage Insurance Company. MSA data excludes certain Québec

regulated entities. ➢ Certain totals, subtotals and percentages may not agree due to rounding. Not meaningful (nm) is used to indicate that the current and prior year figures are not comparable, not meaningful, or if the percentage change exceeds 1,000%.

This Presentation does not constitute or form part of any offer for sale or solicitation of any offer to buy or subscribe for any securities nor shall it or any part of it form the basis of or be relied on in connection with, or act as any inducement to enter into, any contract or commitment whatsoever. The information contained in this Presentation concerning the Company does not purport to be all-inclusive or to contain all the information that a prospective purchaser or investor may desire to have in evaluating whether or not to make an investment in the Company. The information is qualified entirely by reference to the Company’s publicly disclosed information. No representation or warranty, express or implied, is made or given by or on behalf of the Company or any of its the directors, officers or employees as to the accuracy, completeness or fairness of the information or opinions contained in this Presentation and no responsibility or liability is accepted by any person for such information or opinions. In furnishing this Presentation, the Company does not undertake

  • r agree to any obligation to provide the attendees with access to any additional information or to update this Presentation or to correct any inaccuracies in, or omissions from, this Presentation that may become
  • apparent. The information and opinions contained in this Presentation are provided as at the date of this Presentation. The contents of this Presentation are not to be construed as legal, financial or tax advice.

Each prospective purchaser should contact his, her or its own legal adviser, independent financial adviser or tax adviser for legal, financial or tax advice. The Company uses both International Financial Reporting Standards (“IFRS”) and certain non-IFRS measures to assess performance. Non-IFRS measures do not have any standardized meaning prescribed by IFRS and may not be comparable to any similar measures presented by other companies. Management analyzes performance based on underwriting ratios such as combined, expense, loss and claims ratios, MCT, RBC and debt-to-total capital, as well as other non-IFRS financial measures, namely DPW, change or growth in constant currency, Underlying current year loss ratio, Underwriting income (loss), Underwriting expenses, NEP, NOI, NOIPS, OROE, ROE, AROE, Non-operating results, Net distribution income, Adjusted net income, AEPS, Total net claims, and Total capital margin. These measures and

  • ther insurance related terms are defined in the Company’s glossary available on the Intact Financial Corporation website at www.intactfc.com in the “Investors” section. Additional information about the

Company, including the Annual Information Form, may be found online on SEDAR at www.sedar.com.