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ARE PRINT BOOKS REALLY DEAD? Exploring the relationship between technology acceptance and the use of e- books at a large research university Allyson Rodriguez, Erin Miller, Emily Billings and Susan Smith University of North Texas Libraries


  1. ARE PRINT BOOKS REALLY DEAD? Exploring the relationship between technology acceptance and the use of e- books at a large research university Allyson Rodriguez, Erin Miller, Emily Billings and Susan Smith University of North Texas Libraries

  2. Introduction

  3. Introduction • If users prefer print books over e-books (Baron, 2013) and 94 to 97 percent of libraries subscribe to e-books (Walters, 2013), how do libraries ensure they are providing e-books that will be used and used the most? • A handful of studies looked at variations of the Technology Acceptance Model (TAM), libraries and e-books. • If we knew what factors matter more to students’ use of e -books, could we • Make better purchasing decisions? • Communicate what users want and need with vendors and librarians? • Provide better training for library staff and students? • How do libraries ensure that e-books will be used, and which factors ensure greater use?

  4. Libraries and E-books • Many articles in the library literature are about describing perceptions of e-books and how they are used (Carroll, Corlett-Rivera,Hackman, & Zou, 2016, Gregory, 2008, Hoseth & McClure, 2012, McClure & Hoseth, 2012, Shelburne, 2009, Walton, 2008,) but lack theoretical underpinnings and statistics to show significance, relationships, etc. • Shrimplin, Revelle, Hurst, and Messner (2011) used Q methodology to determine attitudes and opinions about e-books among faculty, graduate students, and undergraduates.

  5. Technology Acceptance: TAM and UTAUT • The Technology Acceptance Model (TAM) has at its core two constructs: perceived usefulness and perceived ease of use. • Perceived usefulness refers to the belief that using the system will improve job performance. Perceived ease of use refers to the belief that using the system will be easy (Davis, 1989; Davis, Bagozzi & Warshaw, 1989). • Widely used to research the adoption of various technologies, "TAM has arguably become the most influential theory" (Marangunic & Granic, 2015, p. 87). • The Unified Theory of Acceptance and Use of Technology (UTAUT) forwarded individual acceptance research by brining together common theoretical perspectives and integrating four moderators of dynamic influences (Venkatesh, Morris, Davis & Davis, 2003).

  6. Technology Acceptance and E-books • Two recent studies published in the library literature looked at technology acceptance and e-books. Both studies used the original TAM. Letchumanan and Muniandy (2013) looked at undergraduates and Nasser (2014) at faculty. Both found perceived ease of use was a factor in various aspects of acceptance. • Many others have looked at e-book adoption and technology acceptance models. Lee (2013) found perceived usefulness and ease of use impact intention to use. • Maduka (2015) used the UTAUT model to study undergraduates intention to use e-books finding performance expectancy, social influence and facilitating conditions were significant .

  7. Model redacted

  8. Hypotheses • There are specific factors related to undergraduates’ intent to use e -books. • There are specific factors related to undergraduates’ actual use of e -books.

  9. Methodology • Population: undergraduate students at the University of North Texas • Initial sample: undergraduate students in two large lecture sections of the core required political science course • Survey includes • Demographics • Reading preferences and habits • Modified questions from the UTAUT model

  10. Analysis • Descriptive Statistics • SEM • Logistic Regression • Investigate the differences between groups of students (i.e. low e-book users versus high e-book users) • Explore partial or full aggregation items (Bagozzi & Edwards, 1998) as suggested by Venkatesh (2003).

  11. Future Research • Exploring the possible correlation between the UTAUT model and usability (see for example Lin, 2013) • Exploring the increase in technology acceptance that occurs after doing usability tasks. • Investigate model for factors that influence user to intend to continue to read e-books (Chen, 2015).

  12. References • Baron, N. S. (2013). Redefining reading: The impact of digital communication media. PMLA, 128(1) , 193-200. doi: 10.1632/pmla.2013.128.1.193 • Carroll, A. J., Corlett-Rivera, K., Hackman, T., & Zou, J. (2016). E-Book perceptions and use in STEM and Non-STEM disciplines: A Comparative follow-up study. portal: Libraries and the Academy , 16 (1), 131-162. doi:10.1353/pla.2016.0002 • Chen, C. W. (2015). The effect of technological and psychological factors on user's intentions to continually read e-books. International Journal of Business and Economics , 14 (2), 195.Retrieved from http://econpapers.repec.org/RePEc:ijb:journl:v:14:y:2015:i:2:p:195-220 • Davis, F. D. (1989) Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340. http://dx.doi.org/10.2307/249008 • Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989) User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982- 1003. http://dx.doi.org/10.1287/mnsc.35.8.982

  13. • Gilbert, J., & Fister, B. (2011). Reading, risk, and reality: College students and reading for pleasure. College & Research Libraries , 72 (5), 474-495. Retrieved from http://crl.acrl.org/content/early/2010/10/25/crl-148.full.pdf • Gregory, Cynthia L. "" But I want a real book": an investigation of undergraduates' usage and attitudes toward electronic books." Reference & user services quarterly (2008): 266-273. Retrieved from http://www.jstor.org/stable/20864892 • Hoseth, A., & McLure, M. (2012). Perspectives on E-books from instructors and students in the social sciences. Reference & User Services Quarterly , 51 (3), 278-88. Retrieved from https://journals.ala.org/rusq/article/view/3131/3250 • Lee, S. (2013). An integrated adoption model for e-books in a mobile environment: Evidence from South Korea. Telematics and Informatics , 30 (2), 165-176. doi:10.1016/j.tele.2012.01.006 • Letchumanan, M., & Muniandy, B. (2013). Migrating to e-book: a study on perceived usefulness and ease of use. Library Hi Tech News , 30 (7), 10-16. • Lin, C. C. (2013). Exploring the relationship between technology acceptance model and usability test. Information Technology and Management , 14 (3), 243-255. doi:10.1007/s10799-013-0162-0 • Maduku, D. K. (2015). An empirical investigation of students' behavioural intention to use e-books. Management Dynamics , 24 (3), 2. Retrieved from http://hdl.handle.net/10520/EJC179374 • Marangunić , N., & Granić , A. (2015). Technology acceptance model: a literature review from 1986 to 2013. Universal Access in the Information Society, 14 (1), 81-95. doi: 10.1007/s10209-014-0348-1 • McLure, M., & Hoseth, A. (2012). Patron-driven e- book use and users‘ e -book perceptions: A snapshot. Collection Building , 31 (4), 136-147. http://dx.doi.org/10.1108/01604951211274043 • Nasser Al-Suqri, M. (2014). Perceived usefulness, perceived ease-of-use and faculty acceptance of electronic books: An empirical investigation of Sultan Qaboos University, Oman. Library Review , 63 (4/5), 276-294.

  14. • Pew Research Center (2014, January). Reading habits survey . Retrieved from http://www.pewinternet.org/ • Pew Research Center (2012, January). Information Project omnibus survey. Retrieved from http://www.pewinternet.org/ • Rojeski, M. (2012). User perceptions of ebooks versus print books for class reserves in an academic library. Reference Services Review , 40 (2), 228-241. http://dx.doi.org/10.1108/00907321211228291 • Shelburne, W. A. (2009). E-book usage in an academic library: User attitudes and behaviors. Library Collections, Acquisitions, and Technical Services , 33 (2-3), 59-72. doi: 10.1016/j.lcats.2009.04.002 • Shrimplin, A. K., Revelle, A., Hurst, S., & Messner, K. (2011). Contradictions and Consensus — Clusters of Opinions on E-books. College & research libraries , 72 (2), 181-190. doi:10.5860/crl-108rl • Slater, R. (2010). Why aren't e-books gaining more ground in academic libraries? E-book use and perceptions: A review of published literature and research. Journal of Web Librarianship , 4 (4), 305-331. http://dx.doi.org/10.1080/19322909.2010.525419 • Walters, W. H. (2013). E-books in academic libraries: Challenges for acquisition and collection management. Libraries and the Academy, 13(2) , 187-211. Project Muse , doi:10.1353/pla.2013.0012 • Walton, E. W. (2008). From the ACRL 13th National Conference: E-book use versus users' perspective. College & Undergraduate Libraries , 14 (4), 19-35. http://dx.doi.org/10.1080/10691310802046728

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