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ARE PRINT BOOKS REALLY DEAD? Exploring the relationship between technology acceptance and the use of e- books at a large research university Allyson Rodriguez, Erin Miller, Emily Billings and Susan Smith University of North Texas Libraries


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ARE PRINT BOOKS REALLY DEAD?

Exploring the relationship between technology acceptance and the use of e- books at a large research university Allyson Rodriguez, Erin Miller, Emily Billings and Susan Smith University of North Texas Libraries

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Introduction

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Introduction

  • If users prefer print books over e-books (Baron, 2013) and 94 to 97 percent of

libraries subscribe to e-books (Walters, 2013), how do libraries ensure they are providing e-books that will be used and used the most?

  • A handful of studies looked at variations of the Technology Acceptance Model

(TAM), libraries and e-books.

  • If we knew what factors matter more to students’ use of e-books, could we
  • Make better purchasing decisions?
  • Communicate what users want and need with vendors and librarians?
  • Provide better training for library staff and students?
  • How do libraries ensure that e-books will be used, and which factors ensure

greater use?

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Libraries and E-books

  • Many articles in the library literature are about describing perceptions of e-books

and how they are used (Carroll, Corlett-Rivera,Hackman, & Zou, 2016, Gregory, 2008, Hoseth & McClure, 2012, McClure & Hoseth, 2012, Shelburne, 2009, Walton, 2008,) but lack theoretical underpinnings and statistics to show significance, relationships, etc.

  • Shrimplin, Revelle, Hurst, and Messner (2011) used Q methodology to determine

attitudes and opinions about e-books among faculty, graduate students, and undergraduates.

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Technology Acceptance: TAM and UTAUT

  • The Technology Acceptance Model (TAM) has at its core two constructs: perceived

usefulness and perceived ease of use.

  • Perceived usefulness refers to the belief that using the system will improve job
  • performance. Perceived ease of use refers to the belief that using the system will

be easy (Davis, 1989; Davis, Bagozzi & Warshaw, 1989).

  • Widely used to research the adoption of various technologies, "TAM has arguably

become the most influential theory" (Marangunic & Granic, 2015, p. 87).

  • The Unified Theory of Acceptance and Use of Technology (UTAUT) forwarded

individual acceptance research by brining together common theoretical perspectives and integrating four moderators of dynamic influences (Venkatesh, Morris, Davis & Davis, 2003).

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Technology Acceptance and E-books

  • Two recent studies published in the library literature looked at technology

acceptance and e-books. Both studies used the original TAM. Letchumanan and Muniandy (2013) looked at undergraduates and Nasser (2014) at faculty. Both found perceived ease of use was a factor in various aspects of acceptance.

  • Many others have looked at e-book adoption and technology acceptance models.

Lee (2013) found perceived usefulness and ease of use impact intention to use.

  • Maduka (2015) used the UTAUT model to study undergraduates intention to use

e-books finding performance expectancy, social influence and facilitating conditions were significant .

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Model redacted

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Hypotheses

  • There are specific factors related to

undergraduates’ intent to use e-books.

  • There are specific factors related to

undergraduates’ actual use of e-books.

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Methodology

  • Population: undergraduate students at the University of North

Texas

  • Initial sample: undergraduate students in two large lecture

sections of the core required political science course

  • Survey includes
  • Demographics
  • Reading preferences and habits
  • Modified questions from the UTAUT model
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Analysis

  • Descriptive Statistics
  • SEM
  • Logistic Regression
  • Investigate the differences between groups of students (i.e. low

e-book users versus high e-book users)

  • Explore partial or full aggregation items (Bagozzi & Edwards,

1998) as suggested by Venkatesh (2003).

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Future Research

  • Exploring the possible correlation between the UTAUT model and usability

(see for example Lin, 2013)

  • Exploring the increase in technology acceptance that occurs after doing

usability tasks.

  • Investigate model for factors that influence user to intend to continue to

read e-books (Chen, 2015).

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References

  • Baron, N. S. (2013). Redefining reading: The impact of digital communication
  • media. PMLA, 128(1), 193-200. doi: 10.1632/pmla.2013.128.1.193
  • Carroll, A. J., Corlett-Rivera, K., Hackman, T., & Zou, J. (2016). E-Book perceptions and use

in STEM and Non-STEM disciplines: A Comparative follow-up study. portal: Libraries and the Academy, 16(1), 131-162. doi:10.1353/pla.2016.0002

  • Chen, C. W. (2015). The effect of technological and psychological factors on user's

intentions to continually read e-books. International Journal of Business and Economics, 14(2), 195.Retrieved from http://econpapers.repec.org/RePEc:ijb:journl:v:14:y:2015:i:2:p:195-220

  • Davis, F. D. (1989) Perceived usefulness, perceived ease of use, and user acceptance of

information technology. MIS Quarterly, 13(3), 319-340. http://dx.doi.org/10.2307/249008

  • Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989) User acceptance of computer

technology: A comparison of two theoretical models. Management Science, 35(8), 982-

  • 1003. http://dx.doi.org/10.1287/mnsc.35.8.982
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SLIDE 13
  • Gilbert, J., & Fister, B. (2011). Reading, risk, and reality: College students and reading for pleasure. College & Research

Libraries, 72(5), 474-495. Retrieved from http://crl.acrl.org/content/early/2010/10/25/crl-148.full.pdf

  • Gregory, Cynthia L. "" But I want a real book": an investigation of undergraduates' usage and attitudes toward electronic

books." Reference & user services quarterly (2008): 266-273. Retrieved from http://www.jstor.org/stable/20864892

  • Hoseth, A., & McLure, M. (2012). Perspectives on E-books from instructors and students in the social sciences. Reference

& User Services Quarterly, 51(3), 278-88. Retrieved from https://journals.ala.org/rusq/article/view/3131/3250

  • Lee, S. (2013). An integrated adoption model for e-books in a mobile environment: Evidence from South
  • Korea. Telematics and Informatics, 30(2), 165-176. doi:10.1016/j.tele.2012.01.006
  • Letchumanan, M., & Muniandy, B. (2013). Migrating to e-book: a study on perceived usefulness and ease of use. Library

Hi Tech News, 30(7), 10-16.

  • Lin, C. C. (2013). Exploring the relationship between technology acceptance model and usability test. Information

Technology and Management, 14(3), 243-255. doi:10.1007/s10799-013-0162-0

  • Maduku, D. K. (2015). An empirical investigation of students' behavioural intention to use e-books. Management

Dynamics, 24(3), 2. Retrieved from http://hdl.handle.net/10520/EJC179374

  • Marangunić, N., & Granić, A. (2015). Technology acceptance model: a literature review from 1986 to 2013. Universal

Access in the Information Society, 14(1), 81-95. doi: 10.1007/s10209-014-0348-1

  • McLure, M., & Hoseth, A. (2012). Patron-driven e-book use and users‘ e-book perceptions: A snapshot. Collection

Building, 31(4), 136-147. http://dx.doi.org/10.1108/01604951211274043

  • Nasser Al-Suqri, M. (2014). Perceived usefulness, perceived ease-of-use and faculty acceptance of electronic books: An

empirical investigation of Sultan Qaboos University, Oman. Library Review, 63(4/5), 276-294.

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SLIDE 14
  • Pew Research Center (2014, January). Reading habits survey. Retrieved from http://www.pewinternet.org/
  • Pew Research Center (2012, January). Information Project omnibus survey. Retrieved from

http://www.pewinternet.org/

  • Rojeski, M. (2012). User perceptions of ebooks versus print books for class reserves in an academic
  • library. Reference Services Review, 40(2), 228-241. http://dx.doi.org/10.1108/00907321211228291
  • Shelburne, W. A. (2009). E-book usage in an academic library: User attitudes and behaviors. Library

Collections, Acquisitions, and Technical Services, 33(2-3), 59-72. doi: 10.1016/j.lcats.2009.04.002

  • Shrimplin, A. K., Revelle, A., Hurst, S., & Messner, K. (2011). Contradictions and Consensus—Clusters of

Opinions on E-books. College & research libraries, 72(2), 181-190. doi:10.5860/crl-108rl

  • Slater, R. (2010). Why aren't e-books gaining more ground in academic libraries? E-book use and

perceptions: A review of published literature and research. Journal of Web Librarianship, 4(4), 305-331. http://dx.doi.org/10.1080/19322909.2010.525419

  • Walters, W. H. (2013). E-books in academic libraries: Challenges for acquisition and collection
  • management. Libraries and the Academy, 13(2), 187-211. Project Muse, doi:10.1353/pla.2013.0012
  • Walton, E. W. (2008). From the ACRL 13th National Conference: E-book use versus users'
  • perspective. College & Undergraduate Libraries, 14(4), 19-35. http://dx.doi.org/10.1080/10691310802046728