ADRIANO ADRIANA SERENA Service Designer Project Manager Service - - PowerPoint PPT Presentation

ADRIANO

Service Designer

adrygariglio@gmail.com

ADRIANA

Project Manager

matizch.adriana@gmail.com

SERENA

Service Designer

serena.nardin@gmail.com

JAM MISSION

Generate 4 tool ideas for the SprED+C toolkit

• Transmitting knowledge
• Stimulating enterprising skills
• Integrating disciplines in class
• Evaluating creative and enterprising students’ skills

TOPICS

Eli-explorer, Colto [colto.com]

Support and enhance the learning process through innovative methods and interactive technologies

Enhance the role of the teacher into motivating self-management and proactivity in the students

Hack.D, Stanford [dschool.stanford.edu/hackd/]

Integrate different knowledge in the same class building upon the collaboration among different teachers

Collective Action Toolkit, Frog [http://bit.ly/1EAHxjF]

Change the focus from evaluating knowledge to keep track of the development of creative and enterprising skills in students

Polar Loop [www.polarloop.com/]

HOW?

Jam

Workshop focused on idea generation based on co-design, building on each other ideas and fast decision making

User Centered Design approach

Focus on the needs, wants and limitations of the end user

Service Design tools

Tools used in design processes to deal with complex systems

HOW?

25 + 10 mins 15 min 10 min 10 + 30 min

THE PROCESS

1st

DESIGN ACTIVITY

FIND NEEDS

2nd

DESIGN ACTIVITY

IDENTIFY USER

3rd

DESIGN ACTIVITY

DEFINE PROBLEM

4th

DESIGN ACTIVITY

DESIGN SOLUTION

> > >

THE TEMPLATE

1st

DESIGN ACTIVITY

FIND NEEDS

2nd

DESIGN ACTIVITY

IDENTIFY USER

3rd

DESIGN ACTIVITY

DEFINE PROBLEM

4th

DESIGN ACTIVITY

DESIGN SOLUTION

> > >

5 min presentation: from need fjnding to solution

THE OUTCOME

LET’S START!

Your experience of planning and giving the lecture You experience on motivating students to be proactive after class You experience on connecting different disciplines, methods and knowledge during class You experience on evaluating students skills

Relevant facts/ things done Problems/needs encountered 25 min

RELEVANT FACT/ THING DONE RELEVANT FACT/ THING DONE PROBLEM/NEED ENCOUNTERED PROBLEM/NEED ENCOUNTERED PROBLEM/NEED ENCOUNTERED

keeping notes of the behavior of students group work does not facilitate evaluating individual skills 10 min

PROTO-PERSONA 2

ND

PROBLEM/NEED ENCOUNTERED DRAW THE PERSONA WHERE HE/SHE WORKS AND TOOLS HE/SHE USES WHO IS HE/SHE? GIVE HIM/HER A NAME, AGE, NATIONALITY AND TEACHING FIELD BEHAVIOR / FEELINGS WHICH BEHAVIORS & FEELINGS HE/SHE HAS WHEN FACING THE PROBLEM/NEED?

Provide the evaluation of the whole process of students taking into account time and feedback She is Giulia, an Italian teacher at a Master Course in a Design School

• She keeps a diary of

interactions with students

• She is not good at visualization
• She has good interpersonal skills

15 min

HOW MIGHT WE...? 3

RD

HOW THE TOOL MIGHT HELP… WHO IS THAT TO

NAME DEMOGRAPHIC BEHAVIOUR NEED

Giulia an Italian Design teacher is not good at synthesize provide the evaluation of the whole process

• f students taking into account the time

and the feedback 10 min

TOOL IDEA 4

TH

BRAINSTORM TOOL IDEAS

Do not say “NO!”. Instead say “Yes, and...” Every idea is good (also the bad ones) Focus on quantity, not quality 10 min

TOOL IDEA 4

TH

NAME OF THE TOOL: WHAT IS IT: WHAT IT DOES: HOW IT WORKS: WHAT MAKES IT SPECIAL:

NOTEVOLUTION Keep track of the qualitative feedback Digital platform As an interactive timeline of the class process Both teachers and students can provide feedback and annotation and note in a real time 30 min

VISUALIZE THE TOOL 4

TH

30 min

AWESOME! LET’S SHARE