ADRIANO ADRIANA SERENA Service Designer Project Manager Service - PowerPoint PPT Presentation

ADRIANO ADRIANA SERENA Service Designer Project Manager Service Designer adrygariglio@gmail.com matizch.adriana@gmail.com serena.nardin@gmail.com

JAM MISSION Generate 4 tool ideas for the SprED+C toolkit

TOPICS • Transmitting knowledge • Stimulating enterprising skills • Integrating disciplines in class • Evaluating creative and enterprising students’ skills

Support and enhance the learning process Eli-explorer , Colto [colto.com] through innovative methods and interactive technologies

Enhance the role of the teacher into Hack.D , Stanford [dschool.stanford.edu/hackd/] motivating self-management and proactivity in the students

Integrate different knowledge in the same Collective Action Toolkit , Frog [http://bit.ly/1EAHxjF] class building upon the collaboration among different teachers

Change the focus from evaluating knowledge Polar Loop [www.polarloop.com/] to keep track of the development of creative and enterprising skills in students

HOW? Jam Workshop focused on idea generation based on co-design , building on each other ideas and fast decision making

HOW? User Centered Design approach Service Design tools Focus on the needs , wants and Tools used in design processes to limitations of the end user deal with complex systems

THE PROCESS > > > 1 st 2 nd 3 rd 4 th DESIGN ACTIVITY DESIGN ACTIVITY DESIGN ACTIVITY DESIGN ACTIVITY FIND IDENTIFY DEFINE DESIGN NEEDS USER PROBLEM SOLUTION 25 + 10 mins 15 min 10 min 10 + 30 min

THE TEMPLATE > > > 1 st 2 nd 3 rd 4 th DESIGN ACTIVITY DESIGN ACTIVITY DESIGN ACTIVITY DESIGN ACTIVITY FIND IDENTIFY DEFINE DESIGN NEEDS USER PROBLEM SOLUTION

THE OUTCOME 5 min presentation : from need fjnding to solution

LET’S START!

25 min Relevant facts/ things done You experience on evaluating students skills You experience on connecting different disciplines, methods You experience on motivating and knowledge during class Your experience of planning students to be proactive and giving the lecture after class Problems/needs encountered

10 min keeping notes of RELEVANT RELEVANT the behavior of FACT/ THING FACT/ THING DONE DONE students group work does not facilitate PROBLEM/NEED PROBLEM/NEED PROBLEM/NEED evaluating ENCOUNTERED ENCOUNTERED ENCOUNTERED individual skills

2 ND PROTO-PERSONA 15 min PROBLEM/NEED DRAW THE PERSONA ENCOUNTERED WHERE HE/SHE WORKS AND TOOLS HE/SHE USES Provide the evaluation of the whole process of students taking into account time and feedback • She keeps a diary of interactions with students She is Giulia, an Italian teacher at a Master Course in a Design School • She is not good at visualization • She has good interpersonal skills WHO IS HE/SHE? GIVE HIM/HER A NAME, BEHAVIOR / FEELINGS AGE, NATIONALITY WHICH BEHAVIORS & FEELINGS HE/SHE HAS AND TEACHING FIELD WHEN FACING THE PROBLEM/NEED?

3 RD HOW MIGHT WE...? 10 min HOW THE TOOL MIGHT HELP… NAME Giulia DEMOGRAPHIC WHO IS an Italian Design teacher BEHAVIOUR THAT is not good at synthesize NEED provide the evaluation of the whole process TO of students taking into account the time and the feedback

4 TOOL IDEA 10 min TH BRAINSTORM TOOL IDEAS Do not say “NO!”. Instead say “Yes, and... ” Every idea is good (also the bad ones) Focus on quantity , not quality

4 TOOL IDEA 30 min TH NAME OF THE TOOL: NOTEVOLUTION WHAT IS IT: Digital platform WHAT IT DOES: Keep track of the qualitative feedback HOW IT WORKS: As an interactive timeline of the class process WHAT MAKES IT SPECIAL: Both teachers and students can provide feedback and annotation and note in a real time

VISUALIZE THE TOOL 4 TH 30 min

AWESOME! LET’S SHARE