SLIDE 1 21 Ideas for 21st-Century Libraries
Kim Bolan Cullin lead consultant, Kimberly Bolan & Associates, associate principal consultant for Providence Associates, LJ "M & Sh k " LJ "Mover & Shaker" and author Rob Cullin co-founder, Evanced S l ti LJ "M & Solutions, LJ "Mover & Shaker," author, and chair of LITA’s Public Libraries Technology Libraries Technology Interest Group
SLIDE 2 21+ Ideas for 21
st Century Libraries
21 Century Libraries
Ki b l B l C lli Kimberly Bolan Cullin Robert Cullin
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan & Associates, LLC Providence Associates, LLC
SLIDE 3 Library Love
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
SLIDE 4 Do today's libraries have to be Do today s libraries have to be all things to all people???
Places where education and recreation comes together. comes together. Places that serve the community and the individual simultaneously. Places where you can dig into a book Places where you can dig into a book, socialize, get a coffee, collaborate on a project attend a class and more project, attend a class, and more…
SLIDE 5
Episode X Lib i A N H Libraries: A New Hope
A long time ago….
Th lib i d i d i h There were libraries designed with books and tables. There was a librarian behind a desk to direct people where to go. Now we live in a people where to go. Now we live in a new world and it is time to change the face of libraries one building at a the face of libraries one building at a time…
SLIDE 6
Lib i Libraries d t need to make make choices choices.
SLIDE 7 21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
SLIDE 8
Multiple formats – essential!
SLIDE 9
Make your library a place where people want to be…
SLIDE 10
…whether academic, public or K-12
SLIDE 11 “Refreshovations”
Amsterdam Public Library (Netherlands)
Rethink, restructure, rejuvenate
SLIDE 12 C t Create a h bl shoppable lib
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
library.
SLIDE 13 More mixed use – less tradition
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
SLIDE 14
Move beyond the “one space y p fits all ages” concept. Build a library that works y with ages 0 - 18 and fosters youth development at all at all stages! stages!
SLIDE 15 As As your
community “gro grows ws up up” As As yo your community community gro grows ws up up the the spaces spaces the they use use should should
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
the the spaces spaces the they use use should should gro grow too. too.
SLIDE 16 Build Interactive, Zoned Children’s Spaces
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
And they will come!
SLIDE 17 Pre-school
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
Ages 0 - 4
SLIDE 18 Young School Aged Young School Aged Ag 5 8 Ages 5 - 8
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
SLIDE 19
Pre-teen Pre-teen Ages Ages 9 12 9 - 12
SLIDE 20 Separate, Interactive
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
p , Teen Spaces
SLIDE 21
Be flexible. Be flexible.
Grow move and change to fit Grow, move, and change to fit ever changing needs.
SLIDE 22
Think…
variety in
FLEX
variety in size &
Meeting
function,
g Spaces
flexibility,
p
capability capability.
SLIDE 23
Whether large…
SLIDE 24
…or small.
These meeting rooms have it all!
SLIDE 25
No dedicated computer labs.
SLIDE 26
Casters let space move to accommodate diff t t different arrangements, events etc events, etc.
SLIDE 27
Create rooms that move…
SLIDE 28
Think outside the box.
SLIDE 29
Collaboration is key. y
SLIDE 30
Flexible & Adaptable. p
SLIDE 31
Good signage & wayfinding make a library user friendly.
SLIDE 32
Eliminating jargon lets customers understand the library.
SLIDE 33
Digital Digital Sig g Signage spreads messages messages quickly quickly.
SLIDE 34
Take a practical p approach to being pp g “green”. g
SLIDE 35
Space is a launch pad… Space is a launch pad… for a for a lean, lean, mean, mean, service service machine! machine!
SLIDE 36 Big service Big service desks be gone! g Smaller, non- Smaller, non cluttered kiosks encourage interaction!
Orange County (FL) Library System
interaction!
SLIDE 37
Eliminate barriers between Eliminate barriers between staff and users.
SLIDE 38
Supported Self Service Supported Self-Service…
Provides fast & convenient access for checkout holds pick-up and for checkout, holds pick-up, and more!
SLIDE 39 Drive up services add Drive up services add convenience.
Can I get fries with my fiction? with my fiction?
SLIDE 40
Vending
Wh t What users need when need…when they need it. they need it.
SLIDE 41
SLIDE 42
Fewer & Fewer & smaller smaller physical physical collections.
SLIDE 43 Uncommon collections.
What will the future hold?
Now Circulating:
Hand and Power Tools – Gila County Library District (AZ) Fishing Equipment
W d Lib (NY)
Fishing Equipment – Wood Library (NY) Portable electricity meters – Boston Public Library (MA), Santa Clara County (CA) Cake Pans – RI, NE, IA, NY…
SLIDE 44 Digit l Digital Creativity Creativity.
Expanding Expanding “literacy” and learning.
Digi-Dock at Frankfort Community Public Library (IN)
SLIDE 45
Interactivity.
Let users Let users explore
A d it d ’t
p technology
And…it doesn’t have to take place
in new ways.
have to take place “in a room.”
SLIDE 46
Persona-driven websites
SLIDE 47
Please use Please use your cell your cell phones. p
SLIDE 48
21st century assistance
SLIDE 49
Proactive Marketing Proactive Marketing
Look what we have to offer?
SLIDE 50
Community Partnerships Community Partnerships
SLIDE 51
Programming, Programming, P g i g Programming…
SLIDE 52
Hire for attitude. Train for Train for skill skill.
SLIDE 53
Cross training. g
SLIDE 54
Change “No” to…
SLIDE 55 The Happiness Cycle
Happier Customers/Patrons Happier Customers/Patrons Happier Board Happier Staff More Money & Support
SLIDE 56 Thank you! y
Kim Bolan Cullin Kim Bolan Cullin kim@libraryexperience.com www.libraryexperience.com y p indielibrarian.blogspot.com Rob Cullin Rob Cullin rcullin@evancedsolutions.com rcullin@evancedsolutions.com www.evancedsolutions.com
21 Ideas for 21
st Century Libraries
2010
Kimberly Bolan Cullin & Robert Cullin
