2015 PRODUCT SEMINAR I: 2015 GENERAL FARES & RULES Q & A - - PowerPoint PPT Presentation

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2015 PRODUCT SEMINAR I: 2015 GENERAL FARES & RULES Q & A - - PowerPoint PPT Presentation

Dec 28, 2022 138 likes •406 views

2015 PRODUCT SEMINAR I: 2015 GENERAL FARES & RULES Q & A II: UPDATED PROMOTIONS & NEWS Canada Branch 2015 General Fares and Rules Highlights of Difference between 2014 vs. 2015 General Fares 2015 General Fares will be effective

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2015 PRODUCT SEMINAR

I: 2015 GENERAL FARES & RULES Q & A II: UPDATED PROMOTIONS & NEWS

Canada Branch

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Highlights of Difference between 2014 vs. 2015 General Fares

2015 General Fares will be effective on 18 Feb 2015

2015 General Fares and Rules

Subject 2014 General Fares 2015 General Fares Outbound date change / Reissue/Reroute fee CAD$100/per time CAD$50/per time Weekend surcharge Applies to Low/Shoulder/High seasons Applies to Shoulder/High seasons Advanced Purchase Fare X V Refund Fee CAD$100/per time CAD$150/per time

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2015 General Fares will be effective on 18 Feb 2015

  • 1. Seasonality:

Low : 01JAN-31MAY/16AUG-30NOV/24DEC-31DEC Shoulder : 01JUN-21JUN/02JUL-15AUG/01DEC-11DEC High : 22JUN-01JUL/12DEC-23DEC

  • 2. Child discount:

Child (under 12 yrs): 75% of adult fare Infant (under 2 yrs): 10% of adult 1Y fare UM (5-11yrs) : Adult 1Y fare

2015 General Fares and Rules

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  • 3. Ticket Validity & booking class
  • Business Class: J31 (1Y)/C6M (6M)
  • Economy Class: 1Y – Y/B/M/K/V/T

3M - R/Q/H/N/X/L/S MILEAGE REFERENCE: RBD/MILEAGE % RBD/MILEAGE % J - 130% W/U - 115% C - 125% E/Y/B/M - 100% ( 1Y ) D - 115% K/V/T - 80% ( 1Y ) I - based on TKT RBD R/Q/H/N - 50% ( 3M ) X/L/S/G - 0% ( 3M )

2015 General Fares and Rules

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  • 4. Stopover:
  • Business Class: Free stopover en-route
  • Economy Class:

1) Free stopover is permitted in each direction at gateway in YVR/SFO/LAX/NYC 2) China direct: Free in Taiwan each direction EX: F/B RLXD3MC – Stopover is permitted at TPE in each direction F/B QLXND3MC – Stopover not permitted including gateway 3) China via HKG: One free stopover in TC3 in each direction for certain fare types EX route: YVR-TPE-HKG-MU/KA/CX-SHA-HKG-TPE-YVR 4) HKG & Other destination: Stopover is permitted at CAD$100 each

2015 General Fares and Rules

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  • 5. Date Change fee: Outbound transpacific travel date change fee

applies – CAD$50 each time. Child/Infant discount apply

  • 6. Weekend Charge: Only apply to transpacific travel date for

shoulder and High season Shoulder : 01JUN-21JUN/02JUL-15AUG/01DEC-11DEC High : 22JUN-01JUL/12DEC-23DEC Outbound and inbound transpacific travel date on FRI/SAT/SUN – CAD$30/each direction. Child/Infant discount apply EX: O/B on weekend and open return is permitted with weekend fare O/B on weekday and open return is permitted with weekday fare

2015 General Fares and Rules

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  • 7. Fare Basis guideline:

Weekend fare is REMOVED for Low season travel EX: 1) YVRCAN/05MAY15

  • QLND3MC /Q/3M/01JAN 31MAY  3M LOW SEASON fare direct

flight with no stopover permitted in TC3

Q: BOOKING CLASS L: SEASONALITY (L: LOW) N: STOPOVER NOT PERMITTED D: DIRECT FLIGHT FROM TPE TO CAN 3M: TICKET VALIDITY C: CANADA FARES VIA WESTERN GATEWAY

2015 General Fares and Rules

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  • 7. Fare Basis guideline:

Weekend Surcharge Applies to Shoulder season travel EX: YYCDEL/14JUN15

  • KKWAD1YC/1Y/01JUN 21JUN 1Y WEEKEND fare direct flight

with FREE stopover at gateway, stopover is permitted in TC3 with additional stopover fee CAD$100 each time

K: BOOKING CLASS K: SEASONALITY (K: SHOULDER) W: WEEKEND ( X: WEEKDAY) A: INTERLINE SERVICE BETWEEN YYC-YVR BY AIR CANADA D: DIRECT FLIGHT FROM TPE TO DEL 1Y: TICKET VALIDITY C: CANADA FARES VIA WESTERN GATEWAY

2015 General Fares and Rules

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  • 7. Fare Basis guideline:

Weekend Surcharge Applies to Shoulder season travel EX: 3) YEGPNH/11JUL15

  • HKWOC/02JUL 15AUG ONE WAY WEEKEND fare NON direct

flight ( From TWN to PNH via SGN/HAN/BKK ) with FREE stopover at gateway, stopover is permitted in TC3 with additional stopover fee CAD$100 each time ** INTERLINE SERVICE BETWEEN YEG-YVR BY WS **

H: BOOKING CLASS K: SEASONALITY (K: SHOULDER) W:WEEKEND ( X: WEEKDAY) O: ONE WAY C: CANADA FARES VIA WESTERN GATEWAY

2015 General Fares and Rules

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  • 7. Fare Basis guideline:

Weekend Surcharge Applies to High season travel EX: 4) YYZPEK/28JUN15

  • MHWA1YE /12M/22JUN 01JUL 1Y WEEKEND fare NON direct

flight ( From TWN to PEK via HKG ), with one FREE stopover permitted in TC3 in each direction Route: YYZ-AC-NYC-TPE-CI/AE-KHH-CI/AE-HKG-HX/KA/CX/CA/CZ-PEK

M: BOOKING CLASS H: SEASONALITY (H: HIGH) W:WEEKEND ( X: WEEKDAY) A: INTERLINE SERVICE BETWEEN YYZ-JFK BY AIR CANADA 1Y: TICKET VALIDITY E: EASTERN FARES VIA NYC GATEWAY

2015 Canada General Fares and Rules

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2015 General Fares and Rules

  • 8. ADVP - Advanced Purchase Fare Introduction

Category of ADVP 45D 60D 90D 120D TPE/KHH V SGN/HAN V V MNL V V DEL V V DPS/BKK/JKT/SUB SIN/KUL/PEN/PNH V V V N.E.Asia V V

EX: Outbound Date on 30NOV15 & ticketed on 28FEB15

YVRTPE RL3MC/ADVP 60D/ 800 /R/3M/16AUG-30NOV YVRSGN LL3MC/ADVP 90D/ 700 /L/3M/16AUG-30NOV YVRMNL NLN3MC/ADVP 120D/ 610 /N/3M/16AUG-30NOV YVRDEL NLD3MC/ADVP 120D/ 730 /N/3M/16AUG-30NOV

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  • 9. Ticket Reissuance: CAD$50 reissue fee per transaction
  • a. Re-route/Seasonality change/class upsell/stopover change

plus any fare/tax difference

  • b. If the new fare is lower than original fare, fare refund is

not permitted

  • c. Child/Infant discount apply
  • 10. Refund: CAD$150 refund fee. Child/Infant discount apply
  • 11. Interline Booking Class:
  • a. WS: 1) Only coach class service available

2) Follow the booking sequence as D/X/G/P

  • b. AC: 1) Business class: Z/H

2) Economy class: S

2015 General Fares and Rules

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  • 12. Class Combination:

12.1. Multiple class combination is permitted with same ticket validity. Ex: NLXN3MC+QLX3MC TKT VLDTY: 3M BLX1YC+TLX1YC TKT VLDTY: 1Y 12.2. Multiple class combination is permitted with different ticket validity; inbound booking class must be higher than outbound booking class, and apply the most restrictive conditions to the entire journey. Ex: NLXN3MC+MLX1YC -> Permitted TKT VLDTY: 3M KLX1YC+HLX3MC -> NOT permitted due outbound booking class higher than inbound

2015 General Fares and Rules

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  • 12. Class Combination:

12.3. Outbound Economy class fare combined with inbound Business class fare is permitted WITH SAME TICKET VALIDITY . Ex: TLX1YC + J31 ---> Permitted TKT VLDTY: 1Y 12.4. Outbound Economy class fare combined with inbound Business class fare is permitted WITH 6M TICKET VALIDITY , however the most restriction applied Ex: TLX1YC + C6M31 ---> Permitted TKT VLDTY: 6M

2015 General Fares and Rules

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NAME: HUANG/AWEI MR TKT: 297 4756 850412 3 FQTV NO: CI CTXXXXXX REF: K8866H/1A ISI: OD: YVRYVR C/N CR FLT C DATE BRD OFF TIME ST FARE BASIS BGA

  • 1. CI 31 T 10JAN15 YVR TPE 0020 OK TLW1YC 2PC AVBL
  • 2. CI 32 T 10APR15 TPE YVR 2315 OK TLX1YC 2PC AVBL

NVB NVA 1/10JAN15 10JAN15 2/ 10JAN16 FR: CAD 850.00 TX: CA 25.91 TX: XG 1.00 TX: XT 271.06

2015 General Fares and Rules

Q & A

Sample 1: Issue date was on 01SEP14. Fare valid for outbound travel from 01JAN-31MAY15

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Q & A

  • 1. If pax want to change 1st outbound date to 14FEB15(SAT)

under same booking class, what to do? Any kind of service charge need to be applied and collected? A: O/B date change fee CAD$100 applies

plus fare difference if any

  • 2. If pax change 1st outbound date to 14FEB15(SAT) with higher

booking class (M class), what to do? Any kind of service charge need to be applied and collected? A:Collect O/B date change fee CAD$100 plus fare

difference to reissue ; when both O/B date fee & Reissue fee existing at the same time, only need to collect CAD$100 once

2015 General Fares and Rules

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Q & A

  • 3. If pax change inbound date to 11MAY15(Mon), what to do?

A: Revalidated only

  • 4. If pax change inbound date to 10MAY15(SUN), what to do?

A: Only collect CAD$30 weekend surcharge and

reissue ticket but no need to collect reissue fee

2015 General Fares and Rules

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NAME: DINH/CHUKIMMR TOUR CODE: YVR14L32/15L02

YVR14L32: O/B date fee & weekend surcharge waived for O/B before 31May15 YVR15L02: Extra 2% commission

C/N CR FLT C DATE BRD OFF TIME ST FARE BASIS BGA

  • 1. CI 31 N 10JAN15 YVR TPE 0020 OK NLWN3MC 2PC AVBL
  • 2. X CI 781 N 11JAN15 TPE SGN 0730 OK NLWN3MC 2PC AVBL
  • 3. CI 784 Q 18FEB15 SGN TPE 1750 OK QLX3MC 2PC AVBL
  • 4. X CI 32 Q 18FEB15 TPE YVR 2340 OK QLX3MC 2PC AVBL

NVB NVA

1/ 31MAY15 2/ 01JUN15 3/ 10APR15 4/ 10APR15

FR: CAD 925.00 TX: CA 25.91 TX: XG 1.00 TX: XT 335.80 EQ:

2015 General Fares and Rules

Q & A

Sample 2: Issue date was on 31DEC 2014. Fare valid for outbound travel from 01JAN-31MAY15

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Q & A

  • 1. If pax want to change 1st outbound date to 14FEB15(SAT)

under same booking class, what to do? Any kind of service charge need to be applied and collected? A: Revalidate only

  • 2. If pax change 1st outbound date to 12SEP15(SAT) with higher

booking class (M class), what to do? Any kind of service charge need to be applied and collected? A: Collect O/B date change fee CAD$100 plus fare

difference to reissue ; when both O/B date fee & Reissue fee existing at the same time, only need to collect CAD$100 once

2015 General Fares and Rules

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Q & A

  • 3. If pax change inbound date to 10APR15(FRI), what to do?

A: Revalidated only as weekend surcharge waived

  • 4. If pax change inbound date to 12SEP15(SAT), what to do?

A: Collect Fare difference (fare extension from 3M to

1Y fare) plus reissue fee CAD$100

2015 General Fares and Rules

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Q & A

Sample 3: Refund issue

  • 1. When passenger made change and reissued to 1Y /J31 fares

with refund fee CAD$100. However, passenger want to refund the unused whole ticket, what is the refund penalty?

A: Refund fee CAD$250

NAME: HSIAO/LIYUANMS TKT: 297 5831 544633 6 FQTV NO: CI SJ1234567 REF: KA2AYO/AA ISI: TOUR CODE: YVR14T26 OD: YVRYVR C/N CR FLT C DATE BRD OFF TIME ST FARE BASIS BGA

  • 1. CI 31 C 10NOV15 YVR TPE 0020 OK C3M31 2PC AVBL
  • 2. X CI 301 Y 11NOV15 TPE KHH 0710 OK C3M31 2PC AVBL
  • 3. CI 308 Y 15FEB15 KHH TPE 2050 OK C3M31 2PC AVBL
  • 4. X CI 32 C 15FEB15 TPE YVR 2340 OK C3M31 2PC AVBL

Refund fee: CAD$250

2014 Canada General Fares and Rules

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China Airlines Updated Promotions & News

  • Business Class Seat Sales (3M fares) to Taiwan & Asia

Selling period: Now - 28Feb 2015 Travel period: Now -30Nov 2015 (except 01Jun-19Aug)

  • Free Half-Day Tours in Taipei and Taoyuan area

Applicable: Transit passenger holding with the visa-exempt

country passport and with at least 7 hours in a 24-hour period for next connections Morning tour: 08:00 ; Afternoon tour: 13:30 at T2 http://eng.taiwan.net.tw/tour/index.htm

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China Airlines Updated Promotions & News

  • Experience Premium Economy class for FREE

Applicable Fares: All Transpacific Economy Class Fares Applicable Route: TPE-PVG v.v. Applicable Flight: CI501/CI502 via B77W Applicable Booking Class: U/E when available Travel period: 01Jan-20May 2015

EXAMPLE: 01 .YVRTPE CI 031 T 20MAR 0140 OK TLWD1YC 20MAR20MAR 02 XTPEPVG CI 501 U 21MAR 0900 OK TLWD1YC 21MAR21MAR (PY class) 03 .PVGTPE CI 502 U 19MAY 1205 OK TLXD1YC 19MAY19MAY (PY class) 04 XTPEYVR CI 032 T 19MAY 2315 OK TLXD1YC 19MAY19MAY YVR CI X/TPE CI SHA407.21CI X/TPE CI YVR380.94NUC788.15END ROE1.141900 XT 1.00XG 16.80CN 290.00YQ(A) CAD900.00 | ===== same fare as Economy class fare

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Western (YVR) Eastern (YYZ) 604-682-6777 416-964-6789 Toll Free: 1-800-227-5118 For any fare inquiry and clear waiting list, email to

YVR297@CHINA-AIRLINES.COM Sales Team: 604-682-6028 ext.1

Joy Lee: joy.lee@china-airlines.com Evelyn Chuo: evelyn.chuo@china-airlines.com Corey Chen: corey.chen@china-airlines.com Bryan Hsu: bryan.hsu@china-airlines.com Christina Sun: christina.sun@china-airlines.com Maggie Chien: maggie.chien@china-airlines.com

China Airlines Canada Branch & Contact

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Thank You for your continuous support of China Airlines